Every review we hold for the Northwood office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilot“I was their tenant for several years
“I was their tenant for several years, and Neil Altman was always very helpful. I leased the building for my fitness studio, and what I appreciated most was that Neil, as the owner of the company, is old-school, he keeps his word. That’s something the new generation often lacks. I hope he continues this way, as I believe it’s an important legacy.”
Juraj · 26 April 2026
Agent replied · 24 September 2026
Thank you. We are very proud of our repuation!
★★★★★ 5/5
TrustpilotExcellent expertise
The team at VDBM were, during the time we engaged with them, totally professional. We felt confident and reassured by their service. They gave us solid advice, were easy to talk to and listened to our suggestions. Most recently we were delighted with their handling of the sale of our commercial/residential property. In particular we were impressed with their negotiation skills on our behalf to ensure we gained a good price. We would like to thank both Toby and Neil for their patience, expertise and hard work.
Mr · 16 July 2026
Agent replied · 24 September 2026
Thank you Stephen. It was a real pleasure to work with you . VDBM
★★★★★ 5/5
TrustpilotI am a commercial property solicitor…
I am a commercial property solicitor and dealt with Toby Woodward. The transaction proceeded very, very smoothly. I can certainly recommend VDBM if you are in the need for a good firm of commercial property agents.
Yousouf · 15 June 2026
Agent replied · 24 September 2026
Thank you. Delighted to have worked with you. VDBM
★★★★★ 5/5
TrustpilotToby was very efficient
Toby was very efficient and althought the buyer took his time and his solicitor over the top we concluded a sale and i was very happy
Maurice · 15 June 2026
Agent replied · 24 September 2026
Thank you !
★★★★★ 5/5
GoogleHighly recommend.
Special thank you to Toby, who handled all enquires, viewings etc for a new commercial leasehold with true professionalism.
His communication and understanding was brilliant throughout, a sometimes very complex 7 months negotiation. Also his helpfulness was always of a kind manner, which was very much appreciated.
Thank you again
Pembe · 3 December 2025
★★★★★ 5/5
TrustpilotThank you to the the entire team at VDBM
I would like to thank everyone at VDBM for their hard work, dedication and support in helping us secure our lease. From the beginning, the team provided a professional and friendly service that made the entire process much easier than we expected.
Harsha · 17 June 2026
Agent replied · 24 September 2026
Thank you so much. It was great to have helped out. Good luck!
★★★★★ 5/5
TrustpilotMy VDBM experience
I have enjoyed dealing with VDBM for the past 8 years and throughout that time have been very happy with the service I have received, particularly from Neil, Toby and Jasmine.
Michael · 15 June 2026
Agent replied · 24 September 2026
Thank you ! It has been great working with you.
★★★★★ 1/5
GoogleAn unprofessional organisation had very bad experience with them no communication with them started with Steve Keenan he left in middle of negotiation with a tenant with out giving me notice & he changed number it took weeks to find out he left when called Toby he always said will give over but i never got a call back from anyone 4 years i didn't hear anything from them at the end when i wend somewhere else they only wanted money i was threatened by Neil to pay i never encountered such a bad not honest estate agent. not even worth a single star
Hershel · 21 December 2025
★★★★★ 1/5
TrustpilotVery disappointing handling of an…
Very disappointing handling of an ongoing property issue
Parag · 4 September 2026
Agent replied · 24 September 2026
We are sorry that you remain dissatisfied with the progress of this matter. However, we do not believe that this review gives a fair or accurate representation of the considerable steps VDBM has taken in response to the concerns you have raised.
Over an extended period, VDBM has responded to your correspondence and attended the property on multiple occasions to investigate the reported tobacco odour. We have also arranged for independent professional surveyors to attend and investigate the matter which, as you are aware were due the day after you decided to post this review. Our client, the Freeholder will consider the findings of that report once it is received.
We take concerns raised by residents seriously and will always investigate matters which fall within our responsibilities as managing agents. We can however only respond on instructions from the Freeholder.
We therefore disagree with the suggestion that this matter has not been properly investigated or that VDBM has failed to respond appropriately. VDBM’s handling of the alleged smell of smoke has been exonerated by Environmental Heath, the Fire Service, and The Property Redress Scheme to whom you have previously complained . As these bodies have said , we cannot stop someone smoking in their flat . We therefore have to find a way of dealing with this whilst complying with our duties as managing agents with regards to the service charge expenditure which could affect all of the leaseholders if this turns out to be a service charge matter.
We and our client remain willing to consider any new substantive evidence relating to the matter should this become available.
★★★★★ 5/5
TrustpilotNeil Altman and VDBM
Neil Altman has been looking after our commercial properties for over 20 years. The service an professionalism we have received throughout this period has been excellent and I thoroughly recommend VDBM as a company.
John · 14 January 2025
★★★★★ 5/5
GoogleI used VDBM to sell a commercial property. Richard Morgan at VDMB guided me step by step throughout the process - from lease assignment to the sale of the property. I highly recommend Richard Morgan as he showed patience and conduct through a very stretched deal and the communication was brilliant as I was kept informed every step of the way. He was extremely knowledgeable, efficient and professional and offered great advice throughout. Thank you for your service. I would highly recommend them.
Hussein · 17 June 2019
★★★★★ 5/5
TrustpilotFantastic experience with VDBM
Thanks to Neil Altman and his team for help with my partners family commercial properties. They made the entire process smooth and stress-free. Highly recommended!
Andrei · 1 November 2024
★★★★★ 5/5
TrustpilotDefinitely Recommend Neil Altman & VDBM
We have used Neil Altman for over 10 years but this was the biggest job we have given him; the valuation of 5 commercial units in London. The report he produced was very thorough, he identified issues I had missed and overall I was extremely pleased with his work. I can definitely recommend him and his company for both commercial and residential.
REX · 20 March 2025
★★★★★ 5/5
GoogleWe have worked with Neil and Nick at VDBM for several years now and have found their services and advice vital to our business.
We mostly work with Nick who is extremely efficient and handles all of our cases in a professional manner dealing with our Party wall issues and Section 20 matters. We cannot recommend them highly enough.
Viran · 17 June 2018
★★★★★ 5/5
GoogleI had a great experince with VDBM, Thank you Steve for your professional advice.
Jay · 12 April 2024
★★★★★ 5/5
TrustpilotJust want to say a few words about…
Just want to say a few words about VDBM. I was in need of sound and professional advice about some properties owned by our family.
Lindsey · 2 July 2025
★★★★★ 5/5
GoogleWONDERFUL STEVICE! I couldn’t recommend them more. I got locked out of the (beautiful) flat I rent with them, and they were there with spare keys within 10mins. Very professional and friendly staff. Special thanks to Neil for coming with keys and rescuing me!
Amy · 16 April 2019
★★★★★ 5/5
GoogleI cannot recommend Nicholas Oltarzewski-Bridgewater and the rest of the team enough. We were placed in a very difficult position by our old landlord and VDBM were called in. They did an excellent job for us in regard to our dilapidation …
Suzanne · 16 April 2019
★★★★★ 5/5
GoogleWe've been using VDBM for over a decade now. Excellent service and quality advice for commercial lettings, sales and surveying. Highly recommended.
Kan · 7 July 2025
★★★★★ 5/5
TrustpilotWe've been using VDBM for over a decade…
We've been using VDBM for over a decade now. Excellent service and quality advice for commercial lettings, sales and surveying. Highly recommended.
Kan · 2 July 2025
★★★★★ 5/5
GoogleNeil Altman and his team are thoroughly professional in all their dealings and most efficient. They are reasonably priced and offer a great service; I would highly recommend them to my clients and contacts. Keep up the good work!
John · 16 April 2019
★★★★★ 5/5
TrustpilotThank you so much for the advice with…
Thank you so much for the advice with our most recent purchase. Your professionalism and prompt responses were really appreciated - we would happily use your services again.
Desislava · 2 November 2024
★★★★★ 5/5
GoogleMy company, Carpetstyle Ltd have worked closely with Neil and Sarah from VDBM on several projects very successfully without any undue delays or signs of laziness from any member of staff.
We recently had cause to close our Watford store and called on their Surveying services to fight a ridiculous Dilapidation bill of £46,000 from Watford council, this resulted in an agreed settlement of £660.00
Superb performance at very short notice, extremely satisfied customer..
Tony · 17 June 2018
★★★★★ 5/5
GoogleWe have used VDBM on a few transactions. They are always very professional and efficient. Richard is great and I would definitely recommend them.
Nayan · 17 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.