Every review we hold for the Northwood office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent
Excellent, very helpful and all conducted in a professional manner.
Claire · 12 February 2020
Agent replied · 23 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
★★★★★ 5/5
TrustpilotHighly Recommended
Highly professional yet friendly and easy to deal with. Managed a difficult transaction well.
Andy · 28 November 2023
★★★★★ 5/5
TrustpilotTHE SPECIAL WORK & TIME PROVIDED BY…
THE SPECIAL WORK & TIME PROVIDED BY LOUISE KERR WHO MADE THIS SALE HAPPEN.
Mr · 27 November 2023
★★★★★ 1/5
TrustpilotDon’t return calls
Don’t return callsNot interested unless an easy sellAvoid
Jonathan · 3 September 2020
Agent replied · 23 October 2024
We take great pride in providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email Carole Bratt, at CBratt@Savills.com so we can investigate this.
★★★★★ 1/5
TrustpilotWell done Savilles
Well done Savilles. Prime time Sunday evening, advertising (an old advert as well) a lovely house right on a river, right in the middle of a flood crisis in the UK. Lol well done and very thoughtful of your marketing department.
Mr · 16 February 2020
★★★★★ 5/5
TrustpilotBrilliant service
Brilliant service. I would certainly recommend this business.
Anonymous · 30 April 2020
Agent replied · 23 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
★★★★★ 5/5
TrustpilotProfessional skills with personal…
Professional skills with personal understanding&supporting!!!
Tao · 4 January 2021
Agent replied · 23 October 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
★★★★★ 1/5
TrustpilotDissatisfied
A truly dreadful company.
MHD · 8 March 2021
Agent replied · 23 October 2024
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
★★★★★ 5/5
TrustpilotMy experience with Savills staff in early June 2023
Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).
Katherine · 12 June 2023
★★★★★ 5/5
GoogleDavid Took time to listen to our requirements, set our expectations and actually find us what we wanted.
He was very open and honest, and helped throughout the whole process. He made the process easy and enjoyable.
Yogesh · 23 October 2020
★★★★★ 1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
M · 8 March 2021
Agent replied · 23 October 2024
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
★★★★★ 5/5
GoogleFinding the right property can be a long & rocky road but Beverley & the team took the time to really understand our requirements; each property we were shown was chosen with care & the personalised service is second to none.
Jaynie · 24 October 2018
★★★★★ 1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
Sap · 27 September 2018
Agent replied · 23 October 2024
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
★★★★★ 1/5
TrustpilotBad customer service
Bad customer service . Bad everything
Jo · 10 July 2019
Agent replied · 23 October 2024
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
★★★★★ 5/5
TrustpilotExtremely helpful
Extremely helpful, efficient and thoughtful.
Biddy · 8 December 2019
Agent replied · 23 October 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
TrustpilotExcellent advise
Excellent advise, professional service and a great sale. A pleasure to deal with.
Richard · 1 August 2023
★★★★★ 5/5
TrustpilotSavills and Roisin have been great
Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!
Clelia · 21 August 2023
★★★★★ 5/5
GoogleFirst rate service from Chris and colleagues at Savills. Depth of market reach and knowledge of Savills, backed up by excellent service from the team there.PositiveResponsiveness, Quality, Professionalism, Value
Simon · 23 October 2021
★★★★★ 5/5
TrustpilotSuperb
Helpful, hardworking and unflappable.
Ella · 20 December 2019
Agent replied · 23 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful.
★★★★★ 1/5
GoogleVery disappointing.
I received a reply from the local office who indicated that my commercial requirement was not dealt with there. I did receive a phone call but no follow up after that.
David · 23 October 2020
★★★★★ 1/5
TrustpilotExternal cleaning operative (Retail Park ) Metrocenter
Regrettably at this time we will not be inviting you to the next stage, as we had other applications which met the role requirements more closely.
V · 12 February 2022
★★★★★ 5/5
Trustpilotgood experience
Lauren helped us check out and she is very responsive.
M · 8 September 2023
★★★★★ 1/5
TrustpilotDishonest
Dishonest, unapologetic, rude and arrogant.
Adam · 6 September 2018
Agent replied · 23 October 2024
Hi Adam, sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.
★★★★★ 5/5
TrustpilotExcellent customer service
We never hesitate using Savills when it comes to renting or selling our properties as we have found them not only efficient and organised, but also genuine, lovely people to deal with.
Natalie · 6 July 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.