Every review we hold for the Northwood office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMy daughter has rented a property from them
My daughter has rented a property from them, the whole experience has been lovely! Process running smooth, communication all the time- on point and the properties are all well-maintained
Kate · 25 November 2020
Agent replied · 23 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 5/5
GoogleI cannot fault the incredibly professional service I have received from Doug Sleaper and Jamie Taylor.
Doug Sleaper in particular had a very difficult chain to maintain and kept his head throughout ensuring everyone was happy and the sale went through successfully. I couldn't be happier. I wouldn't hesitate to recommend Savills to anyone wishing a for a personal, professional and thoroughly impressive service. Thank you.
Nichola · 24 October 2018
★★★★★ 1/5
TrustpilotNice people. Ineffective service.
Their Lettings department leaves a lot to be desired. Nice people (when you can get hold of them) but totally ineffective. Have had to wait several days/weeks for simple issues to be fixed over the past two and a half years.
Peter · 4 July 2023
★★★★★ 5/5
TrustpilotI am severely autistic
I am severely autistic, they were very kind and considerate with regards to my needs. I am happy with the results and again how I was dealt with.
Hugh · 24 April 2024
★★★★★ 5/5
GoogleChris Gann was absolutely outstanding and very professional with the purchase of our property. Thank you Chris.
Paula · 24 October 2018
★★★★★ 5/5
TrustpilotGood job Savills
Fiona at Savills has been an excellent help all the way through selling my Mother's property. She has been supportive, always on the end of the phone and prompt to answer any queries. We could not have expected any better.
Lesley · 28 June 2023
★★★★★ 5/5
TrustpilotThe Sales team gets 5 stars
The Sales team gets 5 stars The rental team gets 5 starsThe property management team gets 0 stars
Mark · 5 July 2022
Agent replied · 23 October 2024
Thank you for your review, but would appreciate further feedback regarding the property management element. If you'd like, please email socialmedia@savills.com with further information so we can investigate.
★★★★★ 5/5
TrustpilotIv found savile's to be extremely…
Iv found savile's to be extremely helpful and professional, they have always kept me well informed of the progress of my sale I couldn't be happier and would highly recommend.
Clare · 24 January 2020
Agent replied · 23 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations
★★★★★ 5/5
TrustpilotThis is a rating for Lauren Sullivan
This is a rating for Lauren Sullivan. She has been an outstanding property manager of my rental apartment. She has been proactive and professional throughout all my communication with her.
DIDOG · 20 February 2024
★★★★★ 5/5
GoogleWe have had the opportunity to work alongside David Pazdzioch in regards to purchasing a new home. David, has been exceptionally polite throughout the whole process, professional and diligent in regards to the vendors paperwork records. We have just completed and his time and effort has been second to none. I'd be happy to work alongside David again, anytime...
Andrew · 23 October 2020
★★★★★ 5/5
TrustpilotGreat working with Mike Churchill
Great working with Mike Churchill, efficient and professional. He followed up and even worked with us after hours to get the last document signed.
Dave · 21 June 2021
Agent replied · 23 October 2024
Hi Dave, it was our pleasure - and thank you for the great review!Regards,Mike
★★★★★ 5/5
TrustpilotSavills made buying my flat easy
Savills made buying my flat easy. Kathryn osland my advisor was a fountain of professional knowledge and made the sale go through without a hitch. Totally recommended
Richard · 5 April 2024
★★★★★ 1/5
TrustpilotSavills staff cannot be trusted
Savills staff cannot be trusted. They will tell you something different everyday about the availability of property. If you want to save time and money use any other agency but Savills.
Lorenz · 28 January 2019
Agent replied · 23 October 2024
Hi Lorenz, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
★★★★★ 1/5
TrustpilotSavills and their building manager are…
Savills and their building manager are totally useless and we pay lots of money for service charge every year, they keep ignoring us when we have a problem to ask for.
Chao · 27 January 2019
Agent replied · 23 October 2024
Hi Chao, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
★★★★★ 5/5
TrustpilotSavills did a great job of marketing…
Savills did a great job of marketing our property resulting in three offers at asking price in the first week of launch, resulting in a sale!
Heather · 2 December 2020
Agent replied · 23 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
TrustpilotHad problems in the flat and Savills…
Had problems in the flat and Savills helped solve it very urgently! Thanks a lot
Customer · 15 September 2022
Agent replied · 23 October 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us,
★★★★★ 5/5
TrustpilotQuick & easy house sale!
Excellent and very smooth experience with my house sale. Well organised viewings and regular communication with feedback from prospective buyers. Would definitely use Savills again!
H · 21 January 2021
Agent replied · 23 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 5/5
TrustpilotExcellent service by Sholto with…
Excellent service by Sholto with regular communications to ensure we were kept informed throughout the sale of our property.
Chris · 24 February 2022
Agent replied · 23 October 2024
It was a pleasure dealing with you Chris and thank you for your patience throughout the process. Enjoy your new home!Regards,Sholto
★★★★★ 1/5
Trustpilotabsolutely awful company
absolutely awful company, not sure who was chasing payment today but they were so rude shouting down the phone at our receptionist! don't know how they get business being that rude!
Anita · 21 June 2018
Agent replied · 23 October 2024
Hi Anita, we’re sorry to read your review. Please can you email more information to Carole Bratt, Director of Client Relations, at CBratt@savills.com, so that we can investigate this? Thank you.
★★★★★ 4/5
TrustpilotProfessional, responsive, fair
I have had a great experience throughout my tenancy with Savill's, both with Melissa and Tami. The communication has been smooth, helpful and the few issues I experimented with the property have been quickly fixed. Thank you :)
Eugenio · 21 June 2023
★★★★★ 5/5
TrustpilotHappy with Savills service from the…
Happy with Savills service from the first contact until the contract with our new property. Thank you
André · 9 May 2022
Agent replied · 23 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotExcellent team and first class service
Excellent team and first class serviceVery efficient Extremely nice to deal with Highly recommend them
Henry · 26 July 2022
Agent replied · 23 October 2024
Thank you, Henry - we appreciate your lovely review.
★★★★★ 5/5
TrustpilotA top class service I highly recommend
A top class service I highly recommend. Alfie & Sascha
Alfie · 31 January 2023
Agent replied · 23 October 2024
Thank you, Alfie & Sascha - we really appreciate your review!
★★★★★ 1/5
TrustpilotTerrible customer service
I tried to just buy a house for £975,000. I am an expat with cash. The Savills agent was the rudest cretin I have ever come across. Clueless and incompetent.
RB · 9 September 2018
Agent replied · 23 October 2024
Hi RB, we are sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.
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