Trusted Agent profile
★★★★★
42 reviews across 1 platform
28 Ashby Road, Towcester, Northants NN12 6PG
Sherwill Drake Forbes's Northants office at 28 Ashby Road is rated 4.4 out of 5 across 42 reviews on 1 platform, including 42 Google reviews rated 4.4. Checked 9 October 2026.
Every review we hold for the Northants office, from every platform, shown as written. First names only.
5/5
GoogleOnce we decided to proceed, the process of reclaiming our Electric Wayleave was straightforward. Very satisfied with the service.
Thank you so much for your 5★ review. It was a pleasure assisting you in securing a new wayleave agreement and we are very pleased to hear that you found the process straightforward. Should you require any further assistance in the future, we would be delighted to help.
1/5
GoogleWell it almost eight year since we first signed up with SDF “an industry leader in negotiating overhead line compensation” according to their website. It’s been a complete farce, they registered our claim with Scottish Power, did valuations and then sat on it until two years ago when it was passed onto another group to negotiate the easement, yet still nothing. I don’t believe anything will come of it they’re all charlatans. Sat 9th August Update Well as Sherwill state we were contacted by the solicitors, the same day that they responded to my original review. We were advised it was in hand and would be sorted in the next week or...sadly, since then 3 or 4 months have passed and once again it's been a resounding silence to any enquiries as to next steps...
Dear Mr F, Firstly, please accept our sincere apologies on behalf of Scottish Power for the unacceptable delay in processing your new easement. We fully understand the frustration this has caused. Over the past eight years, we have made repeated representations to industry bodies at the highest levels to urge Scottish Power to work within more reasonable timescales. Unfortunately, their internal processes and budget allocations remain entirely outside of our control. That said, we want to reassure you that we have managed your claim diligently from the moment you instructed us. This has included overseeing the property inspection, compiling and submitting your claim, negotiating with Scottish Power, securing their offer in exchange for a deed of servitude, and coordinating with solicitors to protect your interests during the legal phase. Throughout, we have remained actively involved with regular updates with your solicitors and continued to press Scottish Power on your behalf. On a more positive note, we are pleased to confirm that your solicitors have now received the draft deed of servitude and have advised you that they will seek to finalise the agreement as soon as possible. Nevertheless, we fully accept your disappointment, as reflected in your recent review. Thank you for your patience to date. Please be assured we remain committed to seeing your case through to a swift and satisfactory conclusion.
5/5
GoogleI was informed by Sherwill Drake Forbes that I had an electric cable running through my front lawn and that i was entitled to Wayleave for this. Sherwill Drake Forbes done all the Negotiating for me with the electricity company and low and behold i received a payment for granting the wayleave. Nothing was to much trouble and i did not have to pay for their services. Excellent Company.
Dear Mr Glass, Thank you so much for taking the time to leave a review; this is really appreciated. As you know, having a wayleave agreement for an underground cable can be helpful in identifying where the cable is located and will consequently help keep you or people working for you safe if, for example, you have any plans to do anything which requires digging trenches. And, of course, it is great that you received the wayleave payment that you are due. Thank you again.
5/5
GoogleThank you Sherwill Drake Forbes for cheque for my wayleave agreement from SSE. I had no idea that I was entitled to it! It seems to me that both the solicitor and estate agent arefailing when they do not know/do not tell new house holders that this may apply to them. How fortunate that there is a competent company who will deal with it on the owner's behalf. Thank you for your help and pesistence. A grateful recipient!!!!
Dear Pat, Thank you so much for your 5 star review; we really appreciate it. Many home owners who are entitled to a wayleave agreement are not aware of it, you are definitely not alone! That is why we have a team of experts who specialise in identifying property owners who have electricity equipment on their land and may be entitled to a new agreement with a corresponding payment. If we can help you again in the future, we would be delighted to do so.
5/5
GoogleVery good recieved a cheque from Scottish & Southern in the post from Sherwill Drake Forbes, had completley forgot since giving them the details, well worth the wait, must be five stars!
Thank you very much for your five-star review. Having received your instruction in September last year, we are delighted that you now have a new wayleave agreement in place and that the outcome was well worth the wait. Thank you for choosing Sherwill Drake Forbes.
5/5
GoogleThey did an incredible job for me. I have a very ugly pole in my garden that spoils my otherwise stunning view. Thanks to Chris and Tim’s expertise, I received enough compensation to make me smile every time I look at the pole. The whole process did take over a year but the result was well worth the wait.
Thank you so much for your lovely review about the electricity line compensation that our team at Sherwill Drake Forbes achieved for you. We are really pleased that we delivered such a great result. Best wishes, Victoria
5/5
GoogleEfficient and speedy - no problems.
Thank you so much for your 5⭐ review. We are really pleased to hear that you found our service efficient and speedy, and that everything went smoothly for you. It was a pleasure assisting you in arranging your wayleave agreement. If you ever need any help in the future, please do not hesitate to get in touch.
5/5
GoogleI found the whole experience of dealing with SDF a delight. I didn't believe that I had an electrical cable under my property and was surprised to find otherwise through SDF who then completed the claim to the provision of a cheque. Brilliant.
Good morning, and thank you for your 5 Star review. In particular, we appreciate you for drawing attention to the fact that many home owners are unaware that they have electricity cables running under their property and that they may be entitled to a wayleave agreement with the appropriate compensation. Thank you again and best wishes from the team at SDF.
5/5
GoogleSceptical at first as letter arrived completely out of the blue! Taken about 6 months and yesterday I received my cheque and wayleave agreement as promised. Would definately recommend!
Thank you very much for your 5 star review. We hope to help many more property owners like yourself receive compensation for having electricity equipment in their gardens that serves other properties. We really appreciate your recommendation, thank you.
1/5
GoogleRather unhappy with the way I was spoken to by the so called "customer service team" - Angela, seemed to not want to go into time-frames of the claims and seemed rather rushed to get me off the phone! I have been looking into the process and it seems like a scam to me! Rude staff and dodgy as hell "claims" As per the below response - I was in hospital at the time of your contact and have since received an email from the Managing Director, who was very helpful and not at all pushy unlike your response!
Mr Burman, following your direct email to us, we attempted on two occasions to make contact with you. We would really appreciate the opportunity to discuss this with you further. Please call me on 01908 614248 at a time to suit you. Many thanks, Victoria
5/5
GoogleI received a letter from Victoria at this company not long after I moved in to my new property stating that as we had an annex with its own meters they may be able to get a part of the stamp duty back for me. Thinking I had nothing to lose but not much hope I said I would like them to try for me and a few months later another letter arrived with a cheque inside ! I can now have new front widows curtsy of Victoria & Sherwill Drake Forbes who I could not recommend more, no fuss, no lots of phone calls Etc. just an excellent service.
Michael, thank you for your very kind review. It is particularly nice to hear that we exceeded your expectations in successfully claiming a Stamp Duty Land Tax refund for you. And, of course, we are always delighted to hear that we have delivered excellent customer service. I hope that you enjoy your new windows!
5/5
GoogleAt first when their letter appeared in the post I took no notice but in a calmer moment I re-read it then gave them a ring. I spoke to a very helpful knowledgeable person who explained all about having electricity poles on my land and my entitlement to payment for these. I filled in the form and sent it off. To my surprise some time later an offer arrived which I discussed with SDF and accepted, a few weeks latter a cheque arrived. SDF have been amazing in firstly identifying that I had electricity poles on my land and secondly seamlessly handling getting me payment. I can not fault their service, so refreshing these days, thank you.
Paul, Thank you so much for taking the time to leave this excellent review. We are so proud of our people who work hard to deliver a seamless service to our clients and we really appreciate your recognition of this. Please let us know if there is anything we can do for you in the future.
5/5
GoogleSherwill Drake Forbes are a very professional company and handled my Wayleave Agreement very efficiently. I would definitely recommend them.
Thank you very much for your 5 star review, it is really appreciated by all the team. We specialise in arranging new wayleave agreements with the appropriate compensation, so it is great to receive your recommendation as a professional and efficient company. Thank you again.
1/5
GoogleThey have been working on my elderly mothers claim now for well over 12 months. The only feed back we seem to get is when we chase them up and then not really much information. We have not seen one single document or any physical evidence this company is actually doing anything, we were told when this process started it would take 6 - 12 months.. Clearly a fabrication of the facts, I'd say to anyone that I wouldn't bother using them based on the performance and experience we have had, poor customer service.
Mr Edwards, we are so sorry that we have not reached the standard of customer care that we aim to achieve for all of our clients. Please will you phone or email me, va@sdforbes.com, with the first line of your Mother's address so that we can look at her file and put matters right for you. Many thanks, Victoria
5/5
GoogleWhat a great company SDF is, I have enjoyed working there for past 3 years There’s a great team of friendly, professional people who all work incredibly hard on behalf of clients to secure agreements with very challenging power companies. I am very proud of the amazing results delivered, despite the sometimes lengthy processes, and can’t recommend working at SDF highly enough Very sad to be leaving but really looking forward to building a new family life on the Devon coast
Thanks Libby - you will be missed.
5/5
GoogleThank you very much Sherwill Drake and Forbes for undertaking the work on our new wayleave agreement. We could not have done this without you. Yours Sincerely Anthony Harries OBE
5/5
GoogleStraightforward and efficient service to negotiate a wayleave agreement with SSE. Happy with the outcome, thank you.
Good afternoon and thank you so much for your kind review. Our client services team are delighted to hear that you found our service straightforward and efficient and that you are happy with your new wayleave agreement. Please do get in touch if we can be of help again in the future.
5/5
GoogleQuick, efficient processing of wayleave agreement and satisfactory outcome. Well explained by letters, no need for phone contact or visit in person. Would use again.
Dear Donna, Thank you for your very kind review including your comments on our communication with you. It is always helpful to have feedback on our letters so that we can ensure they are professional, and easy to understand. If we can help you again in the future, perhaps with another wayleave agreement if you move house, please do not hesitate to get in touch.
5/5
GoogleThank you for a most professional and efficient service in respect of a Stamp Duty Land Tax refund from HMRC. You made it very easy and straightforward.
5/5
GoogleVery efficient and communicative. I was unaware of the Wayleave Agreement and am very grateful for their services.
Dear Mr Mclaughlan, Thank you for your very kind review. Many people who are entitled to wayleave agreements and the appropriate payments, are not aware of it; you are not alone. We are pleased to hear that you found us efficient and communicative, we aim for this with every single client of ours.
5/5
GoogleSherwill Drake Forbes dealt with our wayleave claim professionally and we duly received our compensation in full. It took a long time, presumably because of lockdowns and workings from home, etc., but I always received prompt responses to my enquiries as to the progress of the claim, and, well, we got there in the end! Thank you!
Mr Shaw, thank you so much for your kind review and comments about our prompt and professional service. We are very pleased that we were able to finalise a new wayleave agreement for you, and appreciate your patience while waiting for the power company involved.
2/5
GoogleInstructed to handle complications over a compensation claim as a agricultural grantor in the midlands. Clear from the off that they didnt have the experience to handle what should have been relatively simple to reach a position on. My case …
Dear Mr Peters, we are so sorry that we did not provide you with the high level of customer service that we aim to deliver to all of our clients. Please would you be kind enough to email support@sdforbes.com with your contact details so … More
5/5
GoogleExcellent fast and efficient service from everyone at SDF. We were delighted with the payment we received from HMRC within weeks of putting in our claim. Thank you again for all your help. Chris & Michele
Dear Mr and Mrs Stubbs, thank you so much for your very kind review praising our fast and efficient service. We are so pleased that we were successful in achieving a Stamp Duty Land Tax refund for you and hope that we will be able to act on your behalf again in the future. Best wishes, Victoria
5/5
GoogleBrilliant service, all we had to do was send a couple of bits of paperwork off and the cheque landed on the doorstep a few months later! Always very polite over the phone, all in all well worth their fee which to be honest I thought was very reasonable for the work done.
Dear Mr Hodson, thank you for your 5 star review. We will make sure that your high praise for our customer service is passed on to the people involved. We are delighted to have helped you with a new wayleave agreement for the electricity equipment on your property and that you found the process very easy and efficient. Please do not hesitate to contact us if we can be of help in the future.
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Sherwill Drake Forbes's Northants office has 42 reviews across 1 platform: 42 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Sherwill Drake Forbes is rated 4.4 out of 5 across all 42 reviews, and 4.4 out of 5 on Google from 42 reviews, checked 9 October 2026.
Sherwill Drake Forbes, 28 Ashby Road, Towcester, Northants NN12 6PG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.