Ashberry Homes East Midlands Northamptonshire reviews

★★★★★ 5/5

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New home

Our visit to the Ashberry Homes sales office in Bourne was a stress-free experience. Both Patrick and Vivien were extremely helpful and made reserving our new property easy. They were both very supportive and continue to be so. I would highly recommend buying a property here!

David · 4 July 2022

★★★★★ 5/5

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The Betony at Amberrise

Sales advisor Ben at the amberrise site in Ripley is super efficient, very helpful, and has an instant answer for any bit of information you wish to ask! Really supportive and informative of people in situations like ours where we’re first time buyers and completely oblivious to the whole process. Ben has been a pleasure to work with so far in getting us off the mark with our first ever home and look forward to the upcoming months in this process.

Matt · 29 March 2022

★★★★★ 5/5

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Jan and Kenneth at the Wavendon Collection site

Jan and Kenneth at the Wavendon Collection site has been amazing at helping me and my wife buying our dream home. They’ve been really professional and friendly. They are always available to help and made the whole buying process a pleasant experience. Thank you Jan and Kenneth.

Alan · 10 May 2022

★★★★★ 5/5

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Sally at Moreton

Sally at Moreton was very helpful and informative. She was very knowledgeable and friendly. She made the whole process very straightforward.

Dave · 22 May 2024

★★★★★ 5/5

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Ellena - Roundhouse Park

When I visited Roundhouse Park, I found Ellena to be polite, friendly and exceptionably knowledgeable of the properties that Ashberry Homes had to offer. She showed me around all the houses of interest to me and was able to answer all my questions. I saw several houses of interest to me, but it was Ellena’s assistance along with her excellent product knowledge that enabled me to make my final decision. Thank you.

Guy · 15 March 2024

★★★★★ 5/5

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Really great team at chellaston fold ,

Ivan · 29 April 2026

★★★★★ 5/5

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Jan was Excellent and is always on hand…

Jan was Excellent and is always on hand to answer questions. I have spoken to so many house builders in the past 2 months and Ahsberry have shown me the highest level of professionalism. This was a driving force in my decision to buy from them.

Marcus · 4 May 2022

★★★★★ 5/5

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We have had a wonderful experience…

We have had a wonderful experience purchasing our first new home with Ashberry Homes Bedford. The entire home-buying journey was made smooth and stress free thanks to the excellent support from the Ashberry team.

Penpa · 2 June 2026

★★★★★ 1/5

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If you value good service, empathy, and professionalism, look elsewhere

I reserved a house with Ashbury Homes and, like many buyers, faced delays in the chain. Throughout this process I stayed in contact and even managed to find another solution within 10 days.

Kayb · 5 September 2025

★★★★★ 5/5

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Excellent Service from Ashberry Home Becky Wilcox- New Cardington Team

Just to say thank you for your excellent service from Ashberry Home [Shortstown New Cardington - Becky Wilcox - Sale team]. From the time I walked into the sales office collecting my brochures and even after every time I picked the phone to speak to Becky, she was always there to assist us and all through the application process to the collection of keys. Becky was so very helpful in walking us through all the upgrade options, we took some time 3 to 4 hours to make the selection, Becky did not rush us at all, she was very patience provided us with the best suggestion and options; and she did that with great professionalism and efficiency.We are very pleased and very happy with Becky Wilcox and Ashberry's home [shortstown New Cardington team work]. Wish we could add another 5 more stars on top of the above :)Kader & Fathima

TAX · 13 December 2021

★★★★★ 5/5

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A big thank you to Kate Middleton [Site Manager - Plot 100 Ashberry Homes]

A big thank you to Kate Middleton who was our Site Manager - Plot 100 Ashberry Homes.We saw Kate Middleton only on our key collection day face to face in person, when she did our home demonstration tour and we were very impressed with her friendly happy person easy-going personality, and with her in-depth professionalism and her detailed eye to the attention required and knowledge of the work on her site which she was looking after from the start to finish.To us we personally felt, Kate, builds every home as her personal home with a lot of love and care and with passion and quick smart eye detailed attention/review to even minor work to finish line with perfection to it.Our mortgage offer was expiring on 31st Dec, Me and wife were so stressed if we would get the keys before Xmas, we got our keys 2 weeks before Xmas break which is perfect, This would have not been possible without Kate Middleton and her brilliant team effort and all the hard work, who worked round the clock with strict timelines and the finished as scheduled for the New Built home which is so very challenging in the pandemic situation.We are so lucky, we had Kate who we see as a gorgeous Angel to give us our new beautiful home as our New Year gift well in advance and we are so very pleased.A big warm thank you hugs from me and our family.Kader/Fathima & kids

Kader · 12 December 2021

★★★★★ 5/5

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Clear and transparent

Clear and transparent team. Helped educate me through each process along the way.

Gavin · 1 March 2026

★★★★★ 1/5

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Project the image of greed. Business model needs looking at.

Bellways business model appears to be heavily stacked at the front end, pouring glitter into getting you past the completion date. This is well worked upon and appears to be where the main customer facing training and effort is placed. Unfortunately in my experience it all goes rapidly down hill from there. Once your money has changed hands their reflex muscles appear to disintegrate. The girls at the sales office were great. Polite and knowledgeable in all aspects of the move, both practically and legally. I take my hat off to Sally and Rachel, they made life much simpler navigating through the solicitors and local authority hurdles. No issues here. But once I moved in there was a series of snags which came to light. Again to be expected and not unusual for a new build. But over 30 of them! Rather extreme. The vast majority of the issues were mainly through either bad or lazy workmanship from the various trades. I had one snag repaired that ended up in a worse state than before the repair took place. Have been in the house for 102 days since writing this, still waiting for a cupboard shelf to be delivered and 3 of 5 large cracks in the brickwork to be repaired, amongst a few other minor things. The cracks were a consequence of the builder omitting to put any expansion joints in the outer skin brickwork when the hose was being erected. Give them their due, they admitted to this mistake pretty quickly but given the fix to this is to grind 4 wide grooves running from roof to floor, it is not something you can sneak in without anyone noticing. Especially the killing an area of grass part because they couldn't be bothered putting a board or tarpaulin down before mortaring in the replacement bricks? Although a very nice guy, the site manager seems exasperated as I know without doubt he is getting it from all angles. This is not grapevine hearsay plucked out of the ether as I talk to a lot of my new neighbors who appear to be having similar experiences with regards snags being fixed promptly. The jobs are slowly getting done but the key word in this sentence is slowly. It has become a bit of a joking point now that in the time it has taken them to get me a new shelf, pointed out it was missing on day one. They have built to near completion, 6 new houses. Three of them are now occupied. This shows to me exactly where their priorities lie. The ironic thing is I was looking at two new builds, the other by a competitor developer in Sundial Place in Knowsley Liverpool. Jellicoe Gardens pinched it purely by location. Am I sorry now. Two couples I got to know whilst making enquiries at Sundial Place and have since spoken to are extremely happy with their purchases apart from the odd niggles which were promptly fixed.

Phil · 1 August 2023

★★★★★ 5/5

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Michael has been so very kind and…

Michael has been so very kind and patient with me, explaining everything clearly and happy to answer any of my questions. He's a huge asset to the company.

Lynda · 23 April 2025

★★★★★ 1/5

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Ashberry responded & got it sorted - NOT!

Following on from my review of yesterday, regarding their Melton Mowbray site off Leicester Rd, I got the following response:Reply from Ashberry HomesA day agoHello Adie and thank you for taking your time to leave this review. As a responsible housebuilder it's never our intention to cause any unnecessary disturbance to our nearby residents. Please be assured that we’ll pass along your concerns to our appropriate divisional team, who will investigate this matter and ensure that the impact of all construction activity is being kept to the minimum practical levels and that activities are only carried out during permitted working hours. Many Thanks, Team AshberrySo, that will get it sorted, right? Of course not. They were opening the gates to the compound at 7.20am this morning, & the JCB (beep, beep, beep!) was started up by 7.39am! So, when exactly are they going to ensure that ‘activities are only carried out during permitted working hours’? Surely the compound shouldn’t be open until 8am? Is the tail wagging the dog, or are the workers only doing what Ashberry tell them to?If Ashberry are building houses next to you expect a lot of early morning wake-ups - even on the weekend.

Adie · 19 July 2023

★★★★★ 1/5

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Ashberry’s concern for planning permission & residents

Ashberry’s Planning permission on their site next door to us in Melton Mowbray states no construction can take place outside the hours of 8am to 6pm on a weekday, and 9am to 2pm on Saturdays. They should not work at all on Sundays. Do Ashberry Homes care about the council’s planning rules, or the local residents? That’ll be a big fat no. Months of starting at 7.30am or earlier, even on Saturdays. On the 9th July they even worked on the Sunday. Contractors literally laughed in our face when we complained. Council informed us they had spoken to Ashberry & we waited to see what happened. Amazingly, they didn’t start work on Saturday 15th till later in the day, didn’t start work on Monday 17th till 8am - the correct time! All good? No, it was a brief respite - Tuesday 18th back on site by 7.30am. So from Ashberry it’s a big up yours to the council & up yours to the residents who suffer & complain. What a great company.

Adie · 18 July 2023

★★★★★ 1/5

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Total disregard for residents

Total disregard for residents when they build, beware if they come near your home. Happy to breach construction time regulations starting at 7.25am every morning and working on Sundays when very clear they shouldn’t. When you go on site there is no Manager around, so who knows what the quality of build is like. Now complained to Council .Well following on from the above absolutely no action by Ashberry! Even the Council cannot get hold of any representative! Every day of the week 7.30 or before. Your planning is clean 8 in the week 9am Saturday.

Adrian · 13 July 2023

★★★★★ 4/5

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Very easy to deal with excellent…

Very easy to deal with excellent attitude good communication skills

MR · 17 March 2026

★★★★★ 5/5

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Great customer service and beautiful home

Both Christine and Angela were fantastic and provided us with confidence going ahead with our purchase of the Angelica - beautiful home!

Blandld · 28 February 2024

★★★★★ 5/5

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Buying an Ashberry home at Carrington…

Buying an Ashberry home at Carrington view and service has been outstanding. Lynsey at sales is so friendly, helpful and welcoming every time we see her. Gavin the site manager is very approachable. Extremely helpful and very knowledgeable on the build progress of our house. Mark (assistant) equally as helpful and very nice. Makes the process of buying our new house that more special.

Mr · 21 June 2024

★★★★★ 5/5

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Ashberry homes

The Sales Advisor was nice and I had a pleasant time during the process of buying the house

Rebecca · 29 July 2025

★★★★★ 5/5

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The sales representative made our…

The sales representative made our experience seamless and easy on decision making.

Kelechi · 8 October 2026

★★★★★ 2/5

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Disappointing garden drainage issue

We moved into our new home by Ashberry in Stockfield View @ High Point Village in late Feb 2023 and realise that the garden has heavy drainage issue in April, we have reported it to the site manager and customer service however no construction was being done for more than 2 months to solve the issue. In April we were being told that drainage work will commence on week of 15 May, however no one has came and we were trying to follow up with customer service in late May who finally told us the team had impression that we have already commenced our own work in the garden therefore warranty will not cover, but all we did was digging one trial pit and found the water lodge issue therefore we have stopped doing anything waiting for draining work to come in. Now customer service said we will be covered but they are waiting for quotation / approval / landscaper availability so it’s like we are back to square one waiting again. The garden is now full of mud and pond. We were being told there’s 3 meters of clay underneath the top soil. This is very disappointed with such valuable property but under expectation gardening set up. The drainage work should go in before the house is marked for completion as the site team is well aware of the clay issue during the built.

Fiona · 5 June 2023

★★★★★ 4/5

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Customer service attendant was of great…

Customer service attendant was of great help

Babatunde · 31 March 2026