Trusted Agent profile · Northamptonshire
★★★★★
625 reviews across 2 platforms
Stoke Road, Desborough, Northamptonshire, NN14 2SR
Ashberry Homes East Midlands's office in Northamptonshire, at Stoke Road, is rated 4.5 out of 5 across 625 reviews on two platforms, including 5 Google reviews rated 3.8.
Every review we hold for the Northamptonshire office, from every platform, shown as written. First names only.
5/5
TrustpilotNew ashberry home
The sales representative showing me round wasextremely nice and very professional
Hello Christopher and thank you for your review. We're pleased to hear that our Sales Advisor provided a great service to you, we'd love to hear more about your experience when you're settled in to your new Ashberry home!Thanks again for your review and for choosing Ashberry. Team Ashberry
5/5
TrustpilotEfficient
Efficient , friendly and informative
Hello Mrs Gibbons and thank you so much for your great review, and congratulations on your new Ashberry home. We'd love to hear back from you when you're settled into your new Ashberry home, so please do come back and let us know more about your experience with us?Team Ashberry
5/5
TrustpilotGood
Good support and everything well
Hello and thank for your review, and congratulations on your new Ashberry home.We wish you all the best in new Ashberry home!Team Ashberry
5/5
TrustpilotThe service was very nice and…
The service was very friendly and helpful.Thanks you.
Hello Milene and thank you for your review, and for letting us know that you're pleased with the level of service that you've received from us so far.Thank you for sharing your feedback, and for choosing Ashberry for your new home!Team Ashberry
5/5
TrustpilotFIRST CLASS SERVICE ..BOUGHT 2 NEW …
FIRST CLASS SERVICE ..BOUGHT 2 NEW HOUSES
Hello and thank you for your review, and congratulations on your two new homes!We're delighted to hear that you feel the service you've received has been first class. Thank you for choosing Ashberry!Team Ashberry
5/5
TrustpilotExcellent
Excellent service and customer care
Hello Maliah, thank you so much for your review and congratulations on your new Ashberry home!We're delighted to hear that you've experienced excellent service from us along your journey. This is the type of feedback we strive to ensure we receive and we're looking forward to sharing your kind comments with your divisional team.Thank you again for your review! Team Ashberry
5/5
TrustpilotSuperb service from Kara the Sales…
Superb service from Kara the Sales Manager for the development - extremely patient, helpful, and has an encyclopaedic knowledge of all aspects of the property, the processes, and associated home buying activities to help answer any questions. Highly recommend!
5/5
TrustpilotReservation
St Mary's view,BradfordReservation process completed with no pressure from Jesus. No hard sell or optional upgrades pushed at us. Now looking forward to moving in
5/5
TrustpilotVery helpful service
Very helpful service, would recommend
Hello Dominika and thank you for your review, and for letting us know that you're pleased with the level of service that you've received from us so far. It's wonderful to know that you'd be happy to recommend us - thank you for sharing your feedback, and for choosing Ashberry for your new home!Team Ashberry
1/5
TrustpilotUpdate from 2023 position as at 10.9.26
*Update *
Hello Sasha and thank you for taking the time to leave this review. Please be assured that your concerns have been passed along for investigation to the relevant team. Should you have ongoing concerns regarding the service that you've received from our team, we would encourage you to report them to us in line with the Bellway Complaints Procedure. Our procedure is designed to provide you with clear points of contact and escalation for your concerns, and will ensure that your enquiry is promptly received by the most appropriate person(s) in the business to assist you at each step. Full details of our Complaints Procedure, and links to locate key contacts at your division can be found on our website here: www.bellway.co.uk/customer-support/complaints-procedure Thanks, Sam
5/5
TrustpilotMagnolia gardens and close
I think Lesley from the magnolia close and gardens sales team has done an amazing job I’ve already started to recommend other people if they are thinking of looking that she’s the one to go to
5/5
TrustpilotSophie and Tanya at Saxon Heath Bury St…
Sophie and Tanya at Saxon Heath Bury St Edmunds are the best, very kind and polite, explain all our questions and replied our emails very quickly.
5/5
TrustpilotAshberry Homes
Staff (Mark) was really helpful and professional who reply my email promptly.The designs looks spacious and cosy, I love my home for the first sight.
5/5
TrustpilotGood experience!
Hello Mildred, thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Alex
4/5
TrustpilotGood customer service from sales…
Good customer service from sales advisor who was friendly and helpful.Information received following my reservation of chosen plot was clear and easy to follow
5/5
TrustpilotAn outstanding service and first class…
An outstanding service and first class sales representative. This team go the extra mile, are always happy to help and make you feel welcome.
5/5
TrustpilotFriendly and professional service.
Friendly and professional service, staff are always happy to help with any queries and walk you through the process from start to finish. Nothing is ever too much of a problem.
5/5
TrustpilotPerfect service!
Hello Zhang and thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Sam
5/5
TrustpilotThank you Nilesh
Just reserved on a new home. Great service provided by Nilesh. Found the whole process easy as he explained every step clearly.
5/5
TrustpilotA personal service from supportive…
A personal service from supportive staff who were happy to oblige us while we made choices
5/5
TrustpilotVery good service and communication…
Very good service and communication from Maria who was concise and helpful. A great service from initial meeting to reservation.
5/5
TrustpilotMark & Sharon have been really helpful
Mark & Sharon have been really helpful. I’ve been to a fair amount of new home sites with sales offices and they’re both always so friendly and inviting.
5/5
TrustpilotThe site manager has been very…
The site manager has been very informative and professional in the discussions that have taken place into the lead up of purchasing the house
5/5
TrustpilotSo far so good
Yasmin in the sales office has gone above and beyond to support us in buying our first house. Still early days, but so far so good
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
