Every review we hold for the Northampton office, from every platform, shown as written. First names only.
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5/5
GoogleIt was great to have an experience a good as this when selling my property - a team passionate about my house and knowledgeable about the local area. they went the extra mile to sell it in record time , great communication throughout the process and very friendly to deal with, i cannot thank them enough for all their hard work and making this experience pleasurable. i would definitely recommend and use again in the futurePositiveResponsiveness, Quality, Professionalism, Value
Kevin Β· 25 August 2021
Agent replied Β· 24 August 2024
Thank you Mr Slogrove for taking the time to leave such a positive review regarding our services. I will ensure your comments are passed onto Jonathan and the team and look forward to working again with you in the future.
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5/5
GoogleI cannot recommend this agent enough. If I could give more than 5 stars I would! Johnny, Jonathan and Paul were professional and helpful from start to finish. Thank youPositiveQuality
Laurence Β· 25 August 2021
Agent replied Β· 24 August 2024
Thank you so much Laurence for your review, we really value your opinion and are delighted to learn you received excellent customer service from Jonathan, Paul and Johnny.
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5/5
GoogleYourMove has once again dealt with my rental property work in the most professional way possible. My sincere thanks to all the staff and in particular to Maddie M who communicated with me so effectively throughout. Thank you.
Anne Β· 27 October 2024
Agent replied Β· 10 November 2024
Anne, Thank you so much for taking the time to write these lovely words about your experience. Maddie was over the moon to receive this review!
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5/5
GoogleFriendly, efficient and professional.
As first time buyers our experience with Johnny at Your Move has been nothing short of amazing. At our viewing of the property Johnny answered all of questions and put us at ease and we couldnβt of asked for more.
We are very excited to get started with our first purchase and canβt wait to work with the Your Move team along the way!
Christi Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you Christi for taking the time to share your recent experience. We really value your opinion and are delighted to learn you received an excellent service from Johnny and your expectations were met. We look forward to working with you too!
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5/5
GoogleJohnny is your man to deal with. Very quick turnaround with the tenancy application and viewing of the property.
Jakub Β· 25 August 2022
Agent replied Β· 24 August 2024
Jakub, thanks for your recent five-star review and positive feedback. We will pass on your kind words to Johnny.
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5/5
GoogleThank you very much Your move have been fantastic help! very impressed with karen coleman Top lady very helpful very kind and speedy worker canβt thank her enough top your move worker π β¦
Charlie Β· 16 October 2024
Agent replied Β· 23 October 2024
Charlie, Thank you so much for taking the time to write these lovely words about your experience. Karen was over the moon to receive this review!
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1/5
GoogleAbsolutely terrible, gives students a mouldy property and then continues to lecture them about how itβs their fault for choosing that room in the first place. Apparently getting safe accomodation that isnβt a risk to your health is too much to ask from these people. Utterly abysmal, would avoid at all costs
Finley Β· 29 October 2023
Agent replied Β· 24 August 2024
We are sorry to hear you weren't happy with your accommodation when it came to moving in, having stored items at the property for several weeks over the summer.
As you are aware we have since investigated the issues reported and have concluded that there was no evidence of damp within your room, in fact the issue was a result of lack of ventilation. This conclusion was also shared by West Northamptonshire Council whom confirmed this with you in person when the visited the property.
West Northamptonshire Council reminded you that the extractor fan must be switched on when the en-suite is in use and that the room must be ventilated on a regular basis. They also advised that tenants are responsible for any items stored at the property over the summer as the tenancy had already commenced.
The Landlord fitted a high performance extractor fan prior to your occupation and has since installed trickle vents to the windows to make it easier for you to keep your room ventilated.
Despite having an extractor fan and trickle vents, we also recommend opening your windows periodically as failure to do this can create excess moisture in the air which can potentially form mould
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5/5
GoogleExcellent service by Muhtasin Munim.
Thanks alot
Faisal Β· 9 September 2025
Agent replied Β· 9 October 2025
Faisal, thanks for the 5 stars. We will pass on your feedback to Muhtasin.
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5/5
GoogleVery professional and attentive. I've tried several other letting agents but had the best experience with this one. Johnny and Matthew both helped and kept me updated every day on the progress of everything; turnaround time of viewing, everything being signed and soon to be moving in was less than 2 weeks.
Tessa Β· 25 August 2023
Agent replied Β· 24 August 2024
Tessa, thanks for taking the time to share your lettings experience. It is great to hear that Your Move Hobin Roberts, has delivered 5-star service! We will pass on your kind words to Johnny and Matthew.
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5/5
GoogleThank you @MattMynott for your incredible support throughout the process of purchasing our house. Thank you for being with us every step of the way. We truly appreciate you.
@Matt weβll always sing your praise. Best agent to get you your home.
Clare1boy Β· 27 March 2024
Agent replied Β· 24 August 2024
Clare, thanks so much for taking the time to leave us a five- star review and highlighting the service you received from Matt. It really is appreciated.
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5/5
GoogleJonny and Jessica at Your Move have been very helpful with assisting me with my property purchase, responding to queries promptly and offering practical and useful advice. I look forward to working with them again - thank you!
Vivienne Β· 26 May 2024
Agent replied Β· 24 August 2024
Thank you, Vivienne, for your recent five-star review. Johnny and Jessica really appreciate this feedback, and they look forward to working with you again!
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1/5
GoogleRented a studio for 6 months, we've been told it was cleaned and checked but after we moved in we reported very dirty carpets, grease under the kitchen cupboard, dirty oven, mould in the kitchen around the sink and in the bathroom around the bath tub, walls and sink, black mould underneath the sink, overgrown bushes and grass in front of the house, cigarette butts everywhere around the front door, a pair of dirty underwear and a diaper thrown in the bush right in front of the door, an old dirty suitcase and furniture left on the side of the house which wasn't collected for around a month, a brown bin full of rubbish so heavy we couldn't move it which wasn't collected for the entire 6 months that we stayed there, and the water drainage from the roof blocked for so long that grass was growing out of it making the wall inside the house mouldy
At the end of the tenancy we asked the agency if we could leave the bedframe (brand new), a tv stand (brand new) a mop with a bucket (brand new and still sealed) and they told us that the people who will move in will be ok having them
After we've moved out they've charged us 570 out of our 750 deposit saying that it was used for cleaning, gardening, removing rubbish; All that was reported by us when we've moved in
They're a bunch of scammers, Be Careful with this lot, they've used our deposit money to refurbish a place we've complained about for the entire stay blaming repairs and cleaning that wasn't done for years on us
They're taking advantage of good kind respectful people and I would highly stay away from people like this
Silviu Β· 25 August 2023
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5/5
GoogleVery good, amount of time I spoke to this lady ( Maddie M ),all been fast and arranged appointments for the house were discussed with me.
Lelija Β· 23 October 2024
Agent replied Β· 10 November 2024
Lelija, Thanks for your recent five star review and positive feedback. We will pass on your kind words to Maddie.
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5/5
GoogleWeβre in the process of buying a property with your move, we have been speaking with Johnny and he has been so helpful and keeping us updated on everything thatβs been happening! Couldnβt be more happy with the service
Ellisse Β· 26 February 2024
Agent replied Β· 24 August 2024
Thank you, Ellisse, for your recent five-star review. Johnny and the team really appreciate this feedback.
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5/5
GoogleFantastic service from Your Move. We communicated with Johnny Bailey who was knowledgeable and efficient. Made the process of purchasing our home a smooth and enjoyable experience. Canβt recommend enough, thank you.
Tomos Β· 25 June 2024
Agent replied Β· 24 August 2024
Thank you so much, Tomos, for your five star review. We really value your opinion and are delighted to learn you received excellent service and that your expectations were met. We really pride ourselves on our communication skills, and Johnny was over the moon to receive this praise!
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5/5
GoogleThank you max, your help is much appreciated and we really want to thank you for being linen respectful and kind to me and my family much appreciated
Stephen Β· 27 July 2024
Agent replied Β· 24 August 2024
Stephen, thanks so much for taking the time to leave us a five- star review and highlighting the service you received from Max. It really is appreciated.
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5/5
GooglePaul was very friendly and certain knows his stuff. A pleasure to deal with.PositiveQuality
Michael Β· 25 August 2021
Agent replied Β· 24 August 2024
Michael, many thanks for taking the time to review our services. I have passed on your kind words to Paul in the Duston office.
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5/5
GoogleIf I could give 100 stars I would! Johnny, Jess and the rest of the team were extremely supportive during what was a difficult sale/purchase. They bent over backwards to make sure that my purchase didnβt fall through due to ongoing issues with my solicitor and I am ever so grateful to them. I highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Nikki Β· 25 August 2021
Agent replied Β· 24 August 2024
Nikki, many thanks for taking the time to review our services. I have passed on your kind words to Johnny, Jess and the team in the Duston branch and we look forward to working with you again in the future.
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5/5
GoogleMax I cannot thank you enough,you were so helpful and encouraging. You are responsible for me moving into the perfect house for me.
Thankyou.
Luke Β· 25 July 2024
Agent replied Β· 24 August 2024
Luke, thanks so much for taking the time to leave us a five- star review and highlighting the service you received from Max. It really is appreciated and we wish you all the best in your new home.
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1/5
GoogleStarted well enough but as soon as we signed the contract we found their service and communication poor, we had to do all the chasing for updates. We finally had an offer accepted on our property but the chain collapsed after 6 months and this was mainly due to poor communication by this agent. AvoidNegativeResponsiveness, Quality, Professionalism
Ben Β· 25 August 2021
Agent replied Β· 24 August 2024
Thank you for your feedback Ben, we are sorry to hear that you felt our service was unsatisfactory on this occasion. We understand and share your frustration and disappointment that the chain fell through but as you will appreciate with any chain, issues can arise which cannot be foreseen and are out of our control and sometimes peoples situations change during the transaction which again is outside of our control. We take on board your comments and wish you well with your future plans.
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5/5
GoogleWe cannot be more happier with the service we received from Your Move. Johnny at Your Move helped us find the perfect first home for our family and was always on hand every step of the way to answer any questions we had. We cannot wait to start this next chapter of our lives. Thank you.PositiveResponsiveness, Professionalism
Sahib Β· 25 August 2021
Agent replied Β· 24 August 2024
Thank you Sahib for taking the time to leave such a fantastic 5 Star Review. I will ensure your comments are passed onto Johnny. Enjoy your new home!
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5/5
GoogleI received good treatment from Siobhan. She attended to me well and handed my persistent queries professionally.
Naziru Β· 9 October 2024
Agent replied Β· 23 October 2024
Naziru, Thanks for sharing your experience. We will pass on your kind words to Siobhan.
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5/5
GoogleI would like to tanks for a really good workers Nolan Throw and Ramona GheorghiΘΔ for a profesional service. Thanks all team. Recommend
Elena Β· 25 June 2024
Agent replied Β· 24 August 2024
Thank you, Eleana, for your review. Ramona and the team here at Your Move Nolan Throw appreciate your kind words and any future recommendations.
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5/5
GoogleVery professional agents and found Charlie to be very polite and great to deal with
Carla Β· 27 October 2024
Agent replied Β· 10 November 2024
Thank you, Carla, for your recent five-star review. Charlie and the team really appreciate this feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
