1/5
Trustpilotpromised my deposit back
i have been promised my deposit back so many times i have lost track i keep being promised i will get it but they just do not pay!! appalling customer service
Trusted Agent profile · Northampton
Bovis Homes West Midlands Northampton reviews
★★★★★
513 reviews across 2 platforms
Sandy Lane, Harpole, Northampton, NN7 4AP
Part of Bovis Homes West Midlands, see every office.
Bovis Homes West Midlands's office in Northampton, at Sandy Lane, is rated 2.3 out of 5 across 513 reviews on two platforms, including 16 Google reviews rated 3.4.
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Tell us what you need and we'll put you in touch. Bovis Homes West Midlands hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Northampton.
Reviews
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotAbsolutely appalling Company
Absolutely appalling Company Had to fight them continually to get the house defects put right ... bit like dealing with the three monkeys; They See No problems, hear no problems and speak no apologies!!
1/5
Trustpilotextremely worst and fraud company
extremely worst and fraud company cowboy buildersI have ended up doing all plumbing work and garden levellinglost 25000 in legal fees and 10000 in repairs greedy builderi am not the one loads of others
5/5
Trustpilotperfect
Purchased our home in Berkshire and it’s beautiful, finished well and the company are in constant contact ref any snags we may have. Sales and site teams have both been excellent.
1/5
TrustpilotBovis Refuses to tell me why the wont right a wrong
Bovis admitted building my boundary wall in the wrong position and now refuses to move it. Been in the house for almost 18 months and still not registered due to this.
5/5
TrustpilotVery good!!!!
Very good!!!!!
1/5
TrustpilotBe prepared to have to fight to get…
Be prepared to have to fight to get everything put right and wait in the house for months on end for builders not to turn up. Terrible customer service.
1/5
TrustpilotDO NOT BUY BOVIS!
DO NOT BUY BOVIS!Dreams are shattered. terrible house, builders do not care and are completely incompetent. The Directors only care about themselves and their bonus’. Be warned and stay away.
5/5
Trustpilotstaff are helpful
Rating only, no written review.
Agent replied · 4 June 2026
Hi Peijie, Thank you for taking the time to leave us a review. We are glad to hear that you found our staff helpful! Kind Regards Kobi Bovis Homes
5/5
TrustpilotThe best staffand very helpful.but.especially David was.a very good and kind guy.
Everything perfect
Agent replied · 4 June 2026
Hi Bardha, Thank you so much for your kind words! We're delighted to hear that you found our staff to be helpful and that everything met your expectations. It's especially wonderful to know that David made such a positive impression, we’ll be sure to pass along your compliments to him. Kind Regards, Kobi Bovis Homes
1/5
TrustpilotWorst possible company to deal with …
Worst possible company to deal with once they have your money they stop answering your calls and virtually disappear. Still waiting for my house to be completed. Been in 3 years.
1/5
TrustpilotVery poor build quality
Very poor build quality. Poor contractors hired by bovis. Bovis blame contractors and do not take responsibility for the poor build quality. Bovis refuse to acknowledge their shortcomings
1/5
TrustpilotDevils from hell
Devils from hell, money lust company, sell you rubbish houses and take lots of money. absolutely not worth buying from Bovis you will regret it, become mental patient.
1/5
TrustpilotTerrible Builder
Customer service is terrible, build quality is poor, once they have your money they don't want to know. I would never buy another home from Bovis. Buyers beware!!
1/5
TrustpilotI would leave 0 stars if possible.
I would leave 0 stars if possible.Bovis have successfully put me off ever buying a new build again.Complete liars.2 years on, house is still not "snag" free.
1/5
TrustpilotBeware of this housing developer and…
Beware of this housing developer and their shady ties with management companies.
1/5
TrustpilotPoor standard of work and awful…
Poor standard of work and awful customer service. The sooner I can get away from them the better
1/5
TrustpilotExtremely ignorant sales staff who…
Extremely ignorant sales staff who refuse to comment on the 83% negative rating on Trustpilot. The rude women put the phone down on me.
1/5
TrustpilotTerrible
Terrible. Once they have your money you don't exist to them. They have abandoned our estate leaving it unfinished and dangerous.
1/5
TrustpilotAvoid at all costs
Avoid at all costs. They are not interested in rectifying issues with new build properties and do not take ownership for their errors.
1/5
TrustpilotShockingly bad company. AVOID
If it was possible I would give them a ZERO star rating. Absolutely disgusting company with complete disregard for their customers at EVERY turn.
1/5
TrustpilotDoesn't sign off timesheets and don't…
Doesn't sign off timesheets and don't like paying you the overtime you've work
1/5
TrustpilotAVOID if you want a quality,stress free home
Poor standard of workmanship and customer service. Delayed completion, unsafe building practices, blame culture rife between employees, contractors and customers. Avoid.
5/5
TrustpilotVery friendly staff at Bishop's…
Very friendly staff at Bishop's Stortford, Ben in particular
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Bovis Homes West Midlands hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Northampton.
