Trusted Agent profile · Northallerton
★★★★★
29 reviews across 1 platform
143 High Street, Northallerton, DL7 8PE
Northallerton Estate Agency's office in Northallerton, at 143 High Street, is rated 4.2 out of 5 across 29 reviews on 1 platform, including 29 Google reviews rated 4.2.
Every review we hold for the Northallerton office, from every platform, shown as written. First names only.
5/5
GoogleNot moved into my new home yet but the whole process so far has been smooth and easy, thanks to Paula and the team at NEA. What a warm and responsive bunch of professionals they are - they have tken a lot of stress and uncertainty out of a potentially difficult situation, by their quick responses and reassurance to any queries. They really couldn't be more helpful - and a special mention for Tim, who agreed to fitting in a last- minute viewing for me at short notice!
5/5
GoogleHad the lovely Jennie showing us a property. Really helpful, knew about the property. We are not from Northallerton so Jennie kindly told us all about the area. Really informative. Would recommend as a buyer. Great communication. Thank you Jennie for all your help.
5/5
GoogleWe have used Northallerton Estate agents twice during the last 4 years.They are very proffesional with a friendly approach they go the extra mile. From Tim who we 1st met to Sue and at this time especially Paula who is so efficent lastly the team. Thank you x
1/5
GoogleComes to desperation when it’s own staff start giving themselves 5 star reviews to save a 60 yr somewhat reputation. If you ever wonder why there are so many homeless veterans on the streets then this agency is EXACTLY that reason. Myself and my RBL support worker had been heavily lied to before I signed the lease about rental increases to which they replied we prefer ‘happy’ tenants when questioned and then utilising the awarded funding by the Legion to help me move. TRUE FACT - This agency sends by default a yearly email to all landlords asking if they want an extra bag of money (rental increase) ?? …to which obviously the agency will get a percentage of and of course my landlord who bragged at how wealthy he is with property abroad and had in fact inherited the house has indeed agreed to it - nothing more than sheer greed on both sides. Please be very wary of this agency don’t move into any of their properties unless you want yearly increases forced onto you, you will not survive. As a former soldier, now veteran and student Nurse I wonder why I served for business like this to survive, it’s time Estate Agents became regulated at least Dick Turpin had the decency to wear a mask . Once again I’m facing homelessness with eviction who paid the rent and looked after the house only a year in but this time I won’t go quietly. SUPPORT your Veterans and give this Agency a very wide birth.
1/5
GoogleI can confirm that this agency has provided falsehoods about yearly rental increases and are, in fact, evicting veterans from rental houses in the area. I am a caseworker for the RBL and RMC and went to view one of their properties for a veteran on my case load.. A question raised by the charity was that of yearly increases or as and when ? the reply of hardly never came the reply we like HAPPY tenants. A grant was provided to help our veteran move into her long-time home, or so we thought. Since moving into the property, our veteran has cared for the property, gone above and beyond duties of maintaining the landlord's gardens, which is more than just mowing a lawn. The agent that moved her in is no longer at the agency and has been replaced by an agent who seems nothing more than content to be offensive and a novice in her position. I have witnessed emails of accusations against my veteran and have taken the matter to the council, removed the agency from any veteran referral scheme, and once again helping to rehouse.
5/5
GoogleCannot fault them. Myself and my wife booked a day off to view houses in and around north Yorkshire as we were relocating from North Wales due to work commitments. On the drive we had atleast 7 viewings booked and all bar 1 cancelled due to the amount of interest. We ended up going into Northallerton estate agents to find anymore properties so our journey wasn't a wasted effort. They spent nearly an hour chatting with us the letting agents showed us round a few and we found one. We filled the paperwork out there and then and even received a phone call the following day to say we had been approved. Very efficient team and very happy to chat. As a veteran and living either married quarters or rented housing, we found our 12 month stay very welcoming any faults reported were actioned quickly and with urgency. If needed I would use them again.
5/5
GoogleWhen we where moving from Northallerton from Anglesey we came down for a few days to view rentels. We lost a lot of views due to demand so when driving road we saw Northallerton estate agency and they went above and beyond to help us find a house to view the same day, Lovely staff and will definitely use again when needed .
5/5
GoogleThe team at Northallerton Estate Agency are fantastic. They are very supportive, caring and will do what they can to help. They are always on hand when needed. Would highly recommend anyone who is looking into finding a rental to pop in and have a chat with them.
1/5
GoogleHas the audacity to place Poppies in the shop window for remembrance in support for our brothers and sisters YET likes to make veterans homeless by rental increases. I am another veteran tenant facing the streets. Avoid and support veterans
5/5
GoogleStaff were supportive and helpful when I was looking for a property to rent and since moving in they have been very quick to respond to any issues and questions I've had, can't thank them enough for the support they show to ex service personnel. Thank you
5/5
GooglePaula / Northallerton Estate Agency were perfect while I was renting in Northallerton, and if there happened to be any issues that came up they resolved them swiftly without any issues.
5/5
GoogleGreat team to deal with. Always prompt, polite and professional.
4/5
GoogleEasy to use website. Consumer friendly navigation on the site
5/5
GoogleRating only, no written review.
5/5
GoogleGreat team. V prompt responses
4/5
GoogleRating only, no written review.
5/5
GoogleVery professional
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Northallerton Estate Agency's Northallerton office has 29 reviews across 1 platform: 29 on Google.
Northallerton Estate Agency Northallerton is rated 4.2 out of 5 across all 29 reviews, and 4.2 out of 5 on Google from 29 reviews.
Northallerton Estate Agency Northallerton, 143 High Street, Northallerton, DL7 8PE.
