Trusted Agent profile · Selby
★★★★★
889 reviews across 2 platforms
23 Finkle Street, Selby, YO8 4DT, YO8 4DT
Hunters's office in Selby, at 23 Finkle Street, is rated 3.1 out of 5 across 889 reviews on two platforms, including 277 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Hunters Selby hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Selby.
Every review we hold for the Selby office, from every platform, shown as written. First names only.
5/5
GoogleThe team at hunters were fantastic in assisting my partner and I in the purchase of our first house. Despite a number of external factors causing a few headaches along the way, James maintained a positive outlook and helped keep us grounded. Great work and highly recommended.
Many thanks for your kind review Ian, we really appreciate. Wishing you every happiness in your new home - best wishes Hunters Selby Team
1/5
TrustpilotDon’t expect any help.
Trying to talk to someone is just ridiculous. No one can do anything and always passes to another person which leads to waiting for a callback that never happens. I called 8 times yesterday hit voicemail each time, was only calling as again the call I was promised didn’t happen.Very happy to be changing to working with another estate agent.
1/5
TrustpilotHot air and horse
My original contract was with Thurman & Rye and was acquisitioned by Hunters part way through, but the staff remained the same. They had two flats to sell, so I offered them 3% if they sold both flats within the standard contract period as an incentive to market the properties. They didn’t market or sell a single flat. They just sat there and hoped for RightMove to create the footfall.Worse still was the brochuring of the properties, they couldn’t spell, got the wrong specs and they couldn’t draw the floor plans properly. Loads of promises and assurances from the start etc, but proved to be a load of hot air and horse.
5/5
GoogleHunters were excellent from start to finish with the process of selling my previous home. The marketing material was first class and was a real drive in attracting lots of initial interest with the property. Within days of putting the property on the market, Hunters had it sold for full asking price after the first viewing! From then on, I was provided with excellent customer service and regular updates on how the sale was progressing until completion. Seriously, I wouldn't consider any other estate agent in the Selby area and would highly recommend to anyone selling their home. Hunters will definitely be my first port of call for any sale in the future.
1/5
TrustpilotDO NOT USE THIS ESTATE AGENT
DO NOT USE THIS ESTATE AGENT. On the 18.10.2018 I was appointed to see an apartment at 41 Mill West, Sowerby Bridge, HX6 3JH. (I hope the landlord is reading this)We agreed a time of 16:45 but due to traffic my sat nav advised I would be eleven minutes late. I called the office at 16:25 and after a few minutes of waiting for somebody to answer the telephone I was greeted. I advised the lady I was running late by eleven minutes and was told the agent showing me around cannot wait for me because she finishes at 5pm. I asked why would it be booked with only 15 minutes to spare for viewing and the reply I received from a manager at hunters was “you only get five minutes to view the property. The manager I had the displeasure of conversing with was named Nicola Thompson. She is rude, cocky and full of self importance with no regard for customer service or a potential tennents interest or the landlord of the property who contributes to her salary. I feel I had a lucky escape. I hope her superiors read this as well as the landlord who owns the property I was going to view. She needs to enroll in a customer service role and soon, personally I’d fire her but unfortunately this is what happens when you allow the inexperienced and possibly inadequate into a junior management role. I will post on every review site I can because of this women’s attitude with the hope her bosses react and teach her how to behave towards potential and existing customers.
5/5
GoogleGreat professional service, good communication throughout the process, would definitely recommend, Lisa was amazing and did a great job 😀 will use them again in the future. Thank you …
1/5
TrustpilotI can't complain about these letting agents as I signed an agreement not too so that we could get some of our deposit back...
I can't tell you about my experience with a recent let as the only way I could get our deposit back was to agree not to complain about any aspect of the tenancy or the process of charges negotiation. I can tell you to be very careful about using this letting agent. They issue a notice to quit towards the end of each assured short hold tenancy rather than let the tenancy run-on so that they can raise the rent, knowing you are in situ and charge new fees for the tenancy agreement. Scrutinise your inventory and the check-out report in detail. Do not suggest you have any cause for complaint.
5/5
TrustpilotHunters Barkingside
Hunters Barkingside Mark Sherer and his team of staff at Barkingside branch went above and beyond to help sell our house in Clayhall Ilford. I cannot recommend them enough A*
1/5
TrustpilotWe had so many issues
We had so many issues in our rented property and they never came and sorted them due to this we moved out. We had left our house in a very clean state and only the problems we had when we moved in had been left they tried to take our full bond off us and more. They are horrific and I wouldn’t recommend using them and I certainly won’t be ever again.
5/5
GoogleThis was a long process from start to finish but James and the rest of the team were there supporting us and chasing things up constantly. We were always kept informed of any developments. Thank youPositiveProfessionalism
Dear Marianna, thank you so much for your five star review, we really appreciate, it has been our pleasure, glad we got there in the end, with best wishes Hunters Selby Team x
5/5
GoogleHunters sold our property recently - first class service, professional & prompt. James and Lisa handled every aspect from initial contact thru completion in a very smooth manner. Furthermore they followed thru on obtaining final sale price above our anticipations! Highly recommend.
Thank you Christopher for your five star review, it has been our pleasure, with best wishes - Hunters Selby Team
4/5
GoogleWe recently sold our house through Hunters, Selby. Rebekah was extremely helpful and was fantastic at coordinating with other solicitors in the chain and in moving things forward. Very grateful to Rebekah.
5/5
GoogleI would just like to say what a fantastic team at Hunters in Selby, from the very first meeting with Rebekah to put my house on the market, she was so understanding of my needs and so professional, from that day on, the whole team have been amazing! nothing was too much trouble for them and they guided me through the whole process with ease. All the girls working in the office go above and beyond to get things sorted, Lisa especially, dealt with difficult times in the process amazingly! Thank you so much.
5/5
GoogleWould highly recommend Hunters at Selby. Lisa and James have been so helpful. They go above and beyond of what we expected.Can’t thank them enough for all their help.
Dear Gillian - thank you so much for your five star review, we really appreciate, with very best wishes - Hunters Selby Team x
5/5
GoogleFrom our first contact to yesterday when mums home sold. Hunters estate agents and especially Jo have been professional, considerate, patient and extremely helpful in dealing with us as a family. Never easy selling a parents home but Jo and her team kept us updated and dealt with a number of issues that could have derailed things in a way that gave us confidence that we had chosen the right agent to sell mums home. We got a very competitive rate for selling and a first rate service. Highly recommend them. Thanks again to the team at Hunters Selby.
5/5
TrustpilotKIRSTIE KAY
This review is for Kirstie Kay for being very helpful and performing her role to a high degree of excellence.I most note John Adlam (partner) made a simple request extremely difficult to facilitate and an unpleasant experience.
5/5
TrustpilotGreat service
Once again guys 1st class service. Always use these guys. Great price. Always polite. Always on time. And the plus is your car engine is started for you so no cold car to get into. If it’s icy the windscreen is defrosted for you. Thanks again 👍👍
1/5
TrustpilotI made enquiries about a house for sale…
I made enquiries about a house for sale in grimsby , and received a basic could not care less email , it did not answer my question, and hastened to add they have no properties in the price range ,I WONDER WHY????very poor customer service , never again with grimsby branch . They could not even find time to put my name on emails. Thats twice in 6 months they have failed .
5/5
GoogleHunters Selby - both Lisa and James especially were fantastic! They kept us informed, updated and were a real pleasure during our house purchase! Could not recommend enough!
Morning Charlene, thank you so much for your five star review, we really appreciate - with very best wishes - Hunters Selby Team x
5/5
GoogleThroughout the whole experience of selling our property, made more difficult by COVID, the team were always available to help, offer advice and give support and, at all times were friendly and professional. Would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value
It has been our pleasure Diane, glad we could assist and help, take care, best wishes, Hunters Selby Team xx
5/5
GoogleI found Hunters to be an exceptional estate agent. Not only did they keep me informed through every step of the process but were extremely helpful in progressing the sale once an offer had been agreed Thank you
Hi Edwina, thank you for you kind review, it was our pleasure, take care - Hunters Selby Team x
1/5
TrustpilotPeople be alert avoid at all cost like…
People be alert avoid at all cost like covid. Do not deal with the bradford shipley branch previously Bentleys. Dishonest timewasters that just do not care. They lie and cheat to impress for their own gain. Mis advice vendors to sell to buyers who are friends/associates. Dont waste your time and emotions I did. Wish I and vendors had checked the previous reviews would not have wasted time and money.
5/5
GoogleGreat estate agents, very professional, friendly and helpful. Thank you so much for all your help. Highly recommended. Excellent service, honest and reliable.
Dear Cheryl, thank you so much for your five star review, we really appreciate, it was our pleasure with very best wishes - Hunters Selby Team x
5/5
GoogleProfessional & friendly service all throughout the sale process and particularly impressive during this difficult time. Thanks to all the team, Rebekah, Lisa & James. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Hi Grant, thank you so much for our 5 Star Review, we really do appreciate and value your business, take care - Hunters Selby Team x
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Tell us what you need and we'll put you in touch. Hunters Selby hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Selby.
