Trusted Agent profile · Scarborough
★★★★★
868 reviews across 3 platforms
33 Huntriss Row, Scarborough, YO11 2ED, YO11 2ED
Hunters's office in Scarborough, at 33 Huntriss Row, is rated 3.0 out of 5 across 868 reviews on three platforms, including 240 Google reviews rated 4.7.
240
Reviews on Google
This office
15
Reviews on Facebook
This office
613
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Hunters Scarborough hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Scarborough.
Every review we hold for the Scarborough office, from every platform, shown as written. First names only.
1/5
TrustpilotInflated prices and lies
If you’re a buyer or a seller I’d avoid. They put properties on Right Move that are inflated in price, and then they say the vendor wants more money than the guide price. Sorry but if the vendor wants for example 350k for the house, do not put the price as 330k on Right Move, then start a non-existent bidding war. This has happened 3 times with this company, which makes me think it’s their terrible tactic.
5/5
GoogleWhen James Kirk of the Scarborough Branch of Hunters came to value our property he instilled us with confidence and we were impressed with his knowledge of the Market in the area. From that day until completion James and his team could not have been more helpful, efficient and enthusiastic. They kept us well informed at every stage and their entire service has been exceptional. We have absolutely no hesitation in recommending them to anyone wishing to place their property on the market!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotHunters Kendal
Hunters. Kendal.Have no problem recommending this branch. Unfortunately lockdown got in the way. Launch was on Wednesdsy and lockdown Friday which restricted viewing. Kept me well informed as to who was viewing. When I did get a sale dealt with the buyer in no uncertain terms as he was trying to find lots of faults to drive down the price. He didn't succeed! Suzanne Jackson valued my property and was informative and good to deal with as were the rest of the staff in the office dealing with Kendal.
5/5
GoogleI have the pleasure of working with Lauren and the team at the Scarborough office, always so friendly, knowledgeable and amazing at what they do! Looking forward to many more sales with you all!
5/5
GoogleVery professional, made the whole processes streamline. Friendly team, especially Lauren who was always happy to help. Would 100% recommend selling through Hunters.
Thank you for the 5 star review from the team at Hunters Scarborough.
5/5
GoogleEverything went great. The whole team at Hunters Scarborough was very helpful, friendly and efficient throughout the whole process. I would 100% recommend!
Many thanks for your kind review. Best wishes from the team at Hunters.
5/5
TrustpilotHighly Recommend - Hunters Lee
I bought my first property and sold it with the support from Hunters Lee. I am really pleased with my choice. Vikram, Sarah and Serhan are amazing - they are very supportive, understanding, calm and super well-organised. They went above and beyond to support me whenever I need. They made the process really smooth and stress free for me with their years of experience, long term vision and excellent communication skills. I highly recommend this team and will definitely work with them again in the future if I have a chance to. Thank you so much all!
5/5
TrustpilotNorth Somerset’s Best.
I’d just like to thank all the staff at Hunters in North Somerset, Yatton, Portishead and Nailsea offices. They have sold 2 Of our private houses for us in the past 3 Years, and one of our rental properties before that. All Were sold in a matter of days. Of the 2 recent sales the 1st one went through smoothly in 2 months. The second was not quite so good through no fault of Hunters I might add.2nd property sold the 1st day on the market but turned out the lady was telling porkies about her funding so she disappeared after 2 weeks🤬Another Confirmed buyer Within the same week and except for the obvious Covid delays, mainly being unable to sort removals, this time everything went as planned.Many thanks to Richard, Mandy and James for their excellent Professional service and I would strongly recommend Hunters to anyone thinking of selling in the North Somerset area. They know the market in this area so well and really go the extra mile for their clients.
5/5
TrustpilotHunters woodseats.
Hunters woodseats.Bought my house with these guys couldn't have asked for anyone better they kept me upto date, chased things up when I didn't seem to be getting anywhere, brilliant ! Elliot was lovely at showing me around and sorting any problems, then Joanne was fab at chasing things up and giving the solicitors a kick up the... thank you 😊 even got a moving in gift 🎁
5/5
FacebookSold our house in an afternoon! After 8 months on the market with our first estate agent and 2 sales that failed to complete. We switched to Hunters and they had a viewing lined up for the first afternoon we were with them, which generated an offer, above the asking price. James, Lauren, Rachael and the team provided amazing reassuring service through the entire process, to ensure the sale completed. (This is where our first agent fell through on two occasions).
5/5
GoogleLea has been amazing when I was trying to rent a property in Scarborough. She responded promptly to all emails and was very proactive. I also had correspondence with Molly who was fantastic and actioned issues promptly
5/5
GoogleI had an amazing experience with Lea Amato at Hunters letting agents. From the very start, she was incredibly professional, responsive, and supportive throughout my move into my flat. All communications were via email and phone, to which she was very responsive and approachable. The whole process was smooth and stress-free ensuring everything was in place. I couldn’t have asked for better service and would highly recommend them to anyone looking for a reliable and dedicated estate agent. Thank you for making my move such a positive experience!
1/5
TrustpilotSo unprofessional
So unprofessional. Middlesbrough- Teesside Lettings branch cancelled my viewings on the same day just an hour before the appointment with a lame reason of not confirming it via an email when the appointments are usually confirmed by phones. Also no necessary information about the property was given a week ago while I booked the appointments but today after them sending me appointment cancellation emails. I had cancelled my plans for today as I had 2 appointments with them. Staff has no manners to talk to a client, the way of sending emails is so casual and informal. They offered me appointment for the next day when I specifically requested for an appointment for today itself a week ago. I just told them I don’t want to go ahead with such unprofessional company. Management needs some training so do the staff in dealing with the clients.
5/5
GoogleAfter meeting with James today I have to say I am very impressed. James was friendly and very informative when it comes to the process of selling a property. I felt very reassured in how they would handle the process and take much of the burden from my shoulders and I will be happy to move forward with their help in the very near future. Of all estate agents I have dealt with in the past, I have to say that I heartily recommend Hunters.
4/5
GoogleThe team at Hunters were friendly and committed. They managed everything really well, kept in close contact about all Developments by email and phone. They were helpful and respectful about what was a difficult emotional transaction for us. We sold the house within a couple of months and would recommend them to all. Thanks Hunters.
Many thanks for your kind review, Ruth. Kind regards from the team at Hunters.
1/5
TrustpilotDishonest, incompetent and terrible attitude
Should you choose this letting agents here are a few things you can expect as routine:1) Lying about the status of properties on the market and deliberately misleading all parties on the status of such properties.2) Arranging appointments to view properties that they don't even turn up to meet you at.3) Cocky, arrogant and sarcastic customer service. They really do not care AT ALL!Literally the worst letting agent you could ever choose to instruct. As you can see from the other reviews, dishonesty, incompetence and terrible staff attitudes are a feature. There is a reason for that. Be warned.
1/5
TrustpilotDon’t sell with hunters
If you are selling your property please avoid hunters, they charge an extortionate fee for buyers to provide ID when purchasing a property and use a 3rd party company to complete these checks, sadly that company are really poor and their app doesn’t work meaning the whole process of confirming who you are is near impossible despite having to do so to sell your own property.
1/5
TrustpilotHunters Belmont Circle
Called Hunters Belmont Circle to arrange a valuation of my home. They asked me the reason for wanting to sell and when I told them it was because we're divorcing the representative immediately turned frosty and said they charge for valuations if your selling due to divorce. Imagine you're presented with a very devastating and traumatic life event, and then the pariahs come a hunting to see if they too can make a profit out of someone else's misery. Shameful.
1/5
TrustpilotWhy all the complications?
Tried to book a viewing online of a property in South Shields. I received multiple text messages and emails asking me to complete a further questionnaire before they could proceed. This questionnaire then appears to have prompted another questionnaire (with multiple further texts and emails), which looked like it was going to try and book me in for a property valuation of my current home. I decided instead to call and try and book a viewing. The gentleman who answered seemed thoroughly disinterested and told me viewings could only be booked for weekdays, and only during the hours of 9am to 5pm. I explained that I work during those hours (as most people do, I would suspect) and he said, 'Ok then, bye' and terminated the call. Not sure exactly how anyone is supposed to view a property with Hunters.
5/5
GoogleHunters provided an excellent service whilst they were selling my house and also dealing with the purchase of my new property. Their staff are second to none. They are all pleasant, helpful and infomative .Kept me informed at every opportunity and dealt promptly with any queries I had .
Many thanks for your kind review, Hazel. Best wishes from the team at Hunters.
5/5
GoogleWe were a buying through Hunters and found them to be responsive and helpful throughout the process. We mainly dealt with Faye and Lauren, who were always quick to get back to our queries. Towards the end of the process we really needed help with something and Lauren went completely out of her way to assist us, which we really appreciated.PositiveResponsiveness, Professionalism
5/5
GoogleI have worked with Lauren and the team before at Hunters, i just wanted to say they are absolutely amazing and so Knowledgeable so thank you guys :)
1/5
TrustpilotExtremely bad experience with Unprofessional and Rude people... Preston Road Wembley branch
Preston Road Wembley Branch I regret to say that my experience with your service has been extremely disappointing. The level of unprofessionalism displayed throughout the process was astounding. From misleading information to outright lies, it became clear that your team was not transparent or trustworthy from the start. Unfortunately, after the deal was finalized, your true nature became even more evident. The promises made prior to the transaction were not upheld, and your team showed a blatant disregard for customer satisfaction. I would strongly caution anyone against working with your company. Thank you for making this an experience I will never forget, but for all the wrong reasons.
5/5
TrustpilotThank you so much to Rob
Thank you so much to Rob, I believe, that’s his name for going the extra mile to get my wristwatch fixed. It had unfortunately come apart whilst they were trying to install a battery. I am eternally grateful as the watch was special to me. They were most apologetic and ensured that everything was done to get the thing up and working. So once again thank you for your excellent customer service.100%
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Tell us what you need and we'll put you in touch. Hunters Scarborough hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Scarborough.
