Harron Homes North Yorkshire reviews

★★★★★ 5/5

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Ann at The Oaks is excellent

From the moment I heard her voice on the telephone to now beginning to choose our extras for our new home, I knew we would purchase our forever home with Ann. Ann has provided exceptional customer service throughout. Working hard to get us the perfect home, in the perfect plot, within our timelines, working quickly and going out of her way for us. We have used the part exchange scheme with Harron which is going very smoothly and quickly so far and Ann’s recommended mortgage advisor and solicitors have also been excellent. We have already visited the plot and met the site builder Dan, we get weekly updates, photos, support and advice. Looking forward to continuing on this journey with Harron, Ann and Dan creating our dream home.

Lex · 27 July 2026

★★★★★ 5/5

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Harron Homes Worker Sylvia

Visited the same Harron Homes site a few times after seeing a house we was interested in. A lady called Sylvia was very friendly and helpful, listened and got answers to all questions asked. Sylvia is the reason we have our forever home.

Vinny · 30 March 2026

★★★★★ 5/5

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Nicola has been so helpful and friendly…

Nicola has been so helpful and friendly when my friend bought a property from her

Harriet · 30 September 2026

★★★★★ 5/5

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Customer service review

After purchasing a home from Harron Homes we didn’t have the most positive start however, Jon quickly restored our faith and has offered nothing but support over the last 12 months. He has been supportive, quick and effective with resolving issues and has ensured great communication throughout. We are really grateful for everything Jon has supported with and continues to do so. We can’t thank him enough! Although not entirely sure I’d recommend a Harron Home I would absolutely recommend the customer service given by Jon hence the review.

Carlie · 30 May 2026

★★★★★ 5/5

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Reserved

Me and my wife had a reservation today and Charlotte was wonderful she made us feel welcome and explained everything we needed to no, we are looking forward to moving into our first new home on the lakeside 😀

John · 5 April 2026

★★★★★ 5/5

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Shipley Lakeside

We walked in Shipley Park frequently and had spotted the Harron Homes development. We went in to talk to Charlotte and get some advice when we sold our own home very quickly. She was so helpful and engaging, telling us everything about the homes and the development. We knew we wanted to buy but unfortunately no new homes were available in our timescale. For that reason we looked for a home being resold and have recently bought and moved into a Tonbridge. We absolutely love the house and the surroundings. We couldn’t be happier!

Cazza · 14 May 2026

★★★★★ 5/5

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Although we did not buy a property from…

Although we did not buy a property from Harron homes we did visit multiple branches while looking for a new property. At the York Vale Gardens Nicola was incredible! She was friendly, informative and made us feel welcome.

Enya · 21 March 2026

★★★★★ 1/5

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Horror Home! If I could give a zero rating I would!

If I could give a zero rating I would. Abysmal experience of purchasing and owning a home from Harron. House was not ready on day of exchange (site didn't know I had exchanged) snags from pre-move visit had not been addressed and all my possessions had to be stored in a non weather tight garage. A year on the house is in no better state than when I moved in. It appears they use the cheapest of contractors with poor standards of workmanship. Adhering to fire regulations seem to also be optional. Save yourself a headache and buy elsewhere.

Tina · 11 December 2024

★★★★★ 1/5

Trustpilot

Misleading/false marketing

Misleading/false marketing. We visited the site office today expecting to reserve our dream home but when we got there there was no mention of the gifted deposit displayed on their adverts on their own site and right move. The sales manager tried saying it was for a different property but it was literally a banner across the property we looking at and had the plot number in the text. I pointed this out and then she said it was due to part exchange despite the advert saying both options were there. The fact they pivoted so quickly to a different reason shows me the first one was nonsense and as she went on, the 2nd excuse made little sense anyway. The details of the part exchange were different to how it was framed in the initial meeting and I felt as though they expected me to be thankful they offered a fraction of the deposit despite them stating that almost 3x that was on their adverts. Due to them completely ignoring their own deal, we had to walk away after a stressful week lining up the mortgage and sorting out the other elements. The absolute lack of understanding from the manager that having the promotion on their site and the impact on a family by completely ignoring blows my mind.Update - 5/12/24After the above, Harron Homes did agree to the gifted deposit as well as some flooring when I asked if that was possible too. They said that (the flooring) would be subject to the directors approval which I was ok with as the deposit was the main issue. In the following week they asked me if I would take this review down now as I had ‘got what I wanted’ and I said no as that didn’t change what happened. The process moved on with the completion date of 20th December stressed to us several times so I arranged our mortgage offer, paid for removals, instructed the solicitors and started packing. We visited site with a tradesman to measure up for blinds etc. the week after when I called a different dept to chase something up the person I spoke to said ‘I heard the purchase is no longer proceeding, it’s been cancelled.’ It took 3 days for me to get an answer to what happened, my wife and kids were distraught - they had been picking things for the new house & their rooms so this was a real shock. As was being told that the £1,000 I paid to reserve the property didn’t reserve it and the reservation form didn’t reserve it either. They then put the same plot back up for sale at £60,995 more than our ‘reservation’. They then said it was impossible for them to refund my £1,000 back to the credit card I used so eventually received a cheque which me and my bank found odd. So yes, the amended response below that says ‘We have liaised with our team and we are aware that the Sales Director has been in contact with you regarding your review to resolve the matter.’ is true but not in a good way. I called and chased to get hold of them and don’t think they were going to tell me they decided not to proceed until someone mentioned it in passing. I find it unbelievable that they operate in this manner.

Gary · 5 December 2024

★★★★★ 5/5

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Snagging

Ross and Mick came out yesterday to sort out a few snagging issues for us, and we couldn’t be happier with the way they dealt with everything. They were both so friendly, helpful and professional, and really took the time to make sure everything was put right, we really appreciate all their hard work. Thank you both!

Jules · 24 September 2026

★★★★★ 5/5

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Laughton Gate…

Moved into our new home at Laughton Gate a week ago. We are really pleased with our new home. The whole team have been great, but Josh is particularly worthy of mention, a real asset to the company & guided us along every step of the way.

Rachel · 5 December 2025

★★★★★ 5/5

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Our forever home at Sandlands …

Ricky at Sandlands took over our home purchase after we had already reserved the plot. Despite not having all the early conversations with us Ricky knew all the detail and took lots of time to get to know us.Ricky went above and beyond for us in every interaction, making sure he kept in touch even when things were outside of all of our control. Ricky’s attention to detail is second to none and he made everything so easy in his quiet unassuming but very effective manner. If a few days go past now we find ourselves missing him and consider him to be part of our family who is welcome around our beautiful home any time! Thank you for all your efforts, patience and tenacity in moving us into our forever home. Wayne and Dave who manage the site are incredible at what they do. They must be beyond busy but are always happy to help, they are patient, supportive, professional and you can just tell they take great pride in all of their work. It really shows and our home is stunning! Overall our experience buying a Harron home at Sandlands has been a wonderful journey and that is down to these 3 key individuals for all their care and efforts. Who said moving home should be stressful. Ricky, Dave & Wayne have made it such an amazing experience and we are truly grateful.

Gemma · 30 October 2024

★★★★★ 5/5

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5 Star service ⭐⭐️⭐️⭐️⭐️

Myself and my partner recently attended the De maulay Manor Haron home sales office for a scheduled appointment with Jeanette.We originally had the intention of looking at one of the three bed houses on the site. Which Jeanette showed us around the show home. after a detailed conversation and a thorough walk through, she helped us realise that our needs and wants were more than what the mawsley had to offer. Nevertheless the house was amazing! We could not fault the service Jeanette provided for us as she was attentive and made sure no stone was un turned. She understood exactly what we wanted and navigated us through all possible options for us to explore, regarding getting our first Harron home. This gave us new insights and information, and we can not wait to begin our process with Jeanette. Thank you so much Jamie & Aron

Jamie · 25 October 2024

★★★★★ 5/5

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Shipley lakeside

We have just moved in to our beautiful home in Shipley lakeside, from the very beginning the process was made so easy with the guidance off Charlotte who was very knowledgeable about the process, we reserved our plot at a very early stage in the development and we always looked forward to our regular Monday morning photographic updates you can clearly see how caring and supportive charlotte is about her work so thank you Charlotte.The quality off workmanship is outstanding and we couldn’t be happier their are a few miner snags which are being dealt with by Richard/Jamie the site managers, we are still being built around which is not a problem, the building team are very courteous and the site is constantly being kept clean which is not a easy task this time of year.

Julie · 21 October 2024

★★★★★ 5/5

Trustpilot

We are currently in the process of…

We are currently in the process of purchasing our new home through Harron Homes, and the experience so far has been fantastic! From the moment we reserved our plot, everything has gone smoothly, thanks in large part to Michelle at Simpson park.Michelle has been amazing, friendly, helpful, and incredibly knowledgeable. She guided us through every step of reserving the plot, making sure we understood everything and were comfortable with our decisions.Although we are still waiting for the house to be completed, we already feel confident we’re in great hands. If the rest of the journey is anything like the process so far, we’re sure it’s going to be an stress-free and enjoyable experience.Thank you, Harron Homes and Michelle, for making the first part of our journey such a positive one!

Maddison · 6 October 2024

★★★★★ 5/5

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A long overdue review for Ann Lawler at…

A long overdue review for Ann Lawler at Brierley Heath. Ann has been fantastic throughout the entire process of buying (again) with Harron. This simply would not have been possible without Ann's helpful, positive attitude. She worked tirelessly to get the deal that worked for us, over the line. During the build we dropped by the office many times (and still do), and Ann was never too busy to chat to us and answer any questions we had. While we're hoping not to move again anytime soon, if we did we'd be extremely happy to get someone half as good as Ann. A credit to Harron!

Tim · 20 September 2024

★★★★★ 5/5

Trustpilot

Friendly and helpful Staff

We have met with quite a number of Harron Homes’ Staff and they have been friendly. We met Sylvia at the Holmewood office last year and she has given us a memorable experience. She is so professional and good at what she does. The way she celebrate our wins and how she handles and presents issues when we feel disappointed. She didn’t just show us how to get our first house. She held our hands throughout the process. Thank you, Sylvia. Thank you Harron Homes

O.J · 9 March 2026

★★★★★ 5/5

Trustpilot

Ann @ Brierley Heath 5⭐️⭐️⭐️⭐️⭐️

This review is solely about Ann Lawler...while the house we have purchased is beautiful, we wouldn't have purchased if it wasn't for Ann.She's consistently goes above and beyond for her clients. Ann is a credit to Harron Homes and a fanatic asset to their business. We looked around a few sites (different builders) and we never got that "it's the one" feeling. However after spending 30 mins with Ann we made our decision and we can't wait for move in day! Ann thank you for everything and if you ever fancy selling cars instead of houses....let me know!

Chris · 16 September 2024

★★★★★ 2/5

Trustpilot

Things aren't good at the Hawthorns

My wife and I were looking to move into the Snaith or Carlton area and I had been advised that there may be a good deal to be had at the Harron homes Hawthornes estate in Carlton, so today we set out to take a look, we didn't initially call into the sales office as we wanted to get a feel of the estate, unfortunately our first impressions were not good at all. The road as you drive around the estate is awful, I would say if you don't have a 4x4 or SUV you will lose a tyre or two over time, we drove down Vincent Street and turned right where we were met with a fenced off area that was very overgrown with 4 foot high weeds, this actually turned out to be plot 101, one of the plots we were interested in, and through the weeds you can actually see the foundations, it's quite strange that Harron would allow an estate that they are still developing get into such a way. There was also scrapped windows and doors dumped on the car park next to the weed bed. We bumped into a resident who advised us the site has been closed for months and no one is managing it, which explains the condition of the site. I am sure there is a rational explanation, but do Harron actually thing that leaving a development in this way, uncared for & weed infested will sell houses? No, well not to me anyway. Get a grip Harron and get the Hawthorns Estate tidied up!

Carl · 25 August 2024

★★★★★ 1/5

Trustpilot

I've seen better build quality in a lego set

Buying a harron home is hands down the single worst financial and emotional decision. Do not be fooled by almost perfect show homes or the slick sale pitches. The reality is a living nightmare built on shoddy craftsmanship, cheap material and a total lack of human deceny. It feels like they just handed a bunch of tools to people and said "here you go" The customer service team are a black hole of neglect. Once they have your money you cease to exist. Emails disappear as if they work for MI5, broken promises and lies - on the odd occasion someone comes to fix a snag, they either turn up late, not at all or do a bodged patch up job. They have zero accountability and will blame you before they even take responsibility for their own subpar work. They are damaging to people's quality of life and mental health and will end up sending someone to an early grave. An absolute joke.

Anonymous · 10 October 2026

★★★★★ 5/5

Trustpilot

We would like to take the opportunity… to thank the Harron Homes team

We would like to take the opportunity to say how happy we are with our new Harron home. From the initial purchase through to moving in and settling into our new home, we have been extremely pleased with the overall experience. The quality and finish of the property have been excellent, and it is clear that a great deal of care has gone into the construction and finishing of the house. We particularly appreciate the thought that has gone into the layout and design of the home. It is practical, modern and has given our family everything we were looking for in a new home. The house feels well built, comfortable and has quickly become a place that we are very proud to call home. The Harron Homes team have also been friendly, approachable and helpful throughout the process. Any questions we have had have been dealt with professionally, and we have always felt that our concerns were listened to. Overall, we are extremely happy with our Harron home and would have no hesitation in recommending Harron Homes to anyone considering buying a new property. We are very pleased with the quality of our home and, most importantly, we are enjoying living in it

Website · 7 October 2026

★★★★★ 5/5

Trustpilot

Currently in the process of buying a…

Currently in the process of buying a home at Forge Green - Helen is brilliant , walking us through the process , taking time to keep us informed - also the Site manager is also great taking time to show us the plot so we can get a full understanding

John · 8 September 2025

★★★★★ 5/5

Trustpilot

Brierley Heath plot 61!

What if we hadn’t of popped in for a ‘chat’? We wouldn't be in our absolutely beautiful dream home (don’t get me started on the dreamy views) and we couldn't have done it without the incredible Ann. She made the whole experience stress free and positive. Anything we needed sorting, she’d sort it. Any questions were answered instantly. She knew how important this move was not just for us but for our little girl and we cannot thank her enough. Everything was perfect from start to finish, harron would be lost without Ann, a real asset but also such a wonderful person! And thank you to Todd too, absolute top bloke and answers any questions you have, again a real asset to Harron! Thanks again!

Lee · 15 August 2024

★★★★★ 5/5

Trustpilot

My journey with Harron…

My journey started with Harron initially many months ago when I decided it was time to move on. I have dealt with a number of different staff along the way. My involvement with them took off in April when my purchase was agreed. For 4 months I have felt very comfortable with the process ( having not moved for 40 years) and Rachel has been a constant source of support. She has chased my solicitors and those belonging to my chain in order to obtain a speedy completion. Would recommend them to anyone.

Christine · 12 August 2024