Countryside Homes Yorkshire Kirkbymoorside reviews

Hi courtney, We are so pleased to hear about your positive experience with our team member. It's wonderful to know that their professionalism, friendliness, and dedication made your home-buying journey smoother and less stressful. We truly appreciate your kind words and are grateful for your recognition of their hard work. Kind Regards, Sarah Countryside Homes

Hi Kate, We are so pleased to hear about your fantastic experience with us and that you love your new home! It's wonderful to know that our sales team provided knowledgeable and helpful support throughout your home-buying journey. We are also delighted that our on-site liaison ensured a smooth move-in with minimal snags. Your kind words mean a great deal to our entire team. Kind Regards, Sarah Countryside Homes

Hi KS, We are so pleased to hear about your exceptional experience. It truly makes our day to know that our team's dedication to transparency, trustworthiness, and knowledge made such a positive impact on your decision to purchase a property with us. We are committed to providing outstanding support throughout the entire process, and we are glad this was reflected in your journey. Thank you for sharing your wonderful feedback. Kind Regards, Sarah Countryside Homes

Hi Dena jessop, We're so pleased to hear about your positive experience and that we could assist you. Your recommendation means a lot to us! Kind Regards, Sarah Countryside Homes

Hi Lauren, We are so happy to hear that our team made your first home-buying experience a smooth and positive one. It's wonderful to know that their warm welcome and helpfulness made such a difference in your decision. We truly appreciate your kind words. Kind Regards, Sarah Countryside Homes

Hi Alice, We're so glad to hear our team member was friendly and informative, taking the time to explain everything clearly. We appreciate your kind words! Kind Regards, Sarah Countryside Homes

Hi Donna, We are so happy to hear about your positive experience with our team and the finish of your new home. It is wonderful to know our colleagues were helpful and informative throughout the process. We appreciate your kind words and look forward to your completion! Kind Regards, Sarah Countryside Homes

Hi Izzy, Thank you for sharing your feedback. It's clear that your experience since moving into your home has fallen short of the standards you expected, particularly with the unfinished roads and pavements, ongoing snagging issues, and the difficulty you've encountered when trying to get updates. We recognise how disappointing it must be to still be waiting for progress on these matters more than a year after moving in. Communication is an important part of the customer experience, and it's concerning to hear that your calls and emails have gone unanswered. Your comments have been noted and will be shared with the relevant teams so that the concerns you've raised around both the outstanding works and customer communication can be reviewed. Feedback such as yours is important in highlighting where improvements are needed, and we appreciate you taking the time to bring these issues to our attention. Kind Regards, Sarah Countryside Homes

Hi Sibi, We're happy to hear that you had such a positive experience. It's wonderful to know that our consultant's support and dedication made your journey seamless. We appreciate your kind words and are grateful for your feedback. Kind Regards, Sarah Countryside Homes

Hi Meera, We're happy to hear that our consultant was approachable and patient, clarifying your needs. It is great to know you had a positive experience. Thank you for your feedback! Kind Regards, Sarah Countryside Homes

Hi Jamie Ellison, We're so happy to hear about your positive experience! We appreciate you sharing your kind words. Kind Regards, Sarah Countryside Homes

Hi Heather, We're so happy to hear that the advice and communication helped you find the perfect home for your family. Thank you for sharing your positive experience! Kind Regards, Sarah Countryside Homes

Hi Jordan, We're so glad to hear about your positive experience at our Humberston branch. We appreciate you sharing your feedback! Kind Regards, Sarah Countryside Homes

Hi MRS DEBRA SCAIFE, We're so happy to hear about your positive experience with our customer service! We appreciate you taking the time to share your kind words. Kind Regards, Sarah Countryside Homes

Hi Alys, We are so pleased to hear about your positive experience and appreciate you sharing your kind words. It means a lot to us that our team provided such excellent support throughout your process. Thank you for your wonderful feedback. Kind Regards, Sarah Countryside Homes

Hi Darren, We are so pleased to hear about your positive experience with our team. It is wonderful to know that our colleague provided such helpful and knowledgeable support. We appreciate you taking the time to share your feedback and look forward to assisting you further when you are ready. Kind Regards, Sarah Countryside Homes

Hi Dave, Thank you for your wonderful review, Dave. We’re delighted to hear that Sammy-Jo made such a positive impression from your very first visit. Providing a welcoming, informative and supportive experience is so important to us, and it’s fantastic to know that her ongoing communication has helped make your home-buying journey a positive one. We’ll be sure to pass on your kind feedback to Sammy-Jo. Congratulations on your purchase, and we look forward to welcoming you to your new Countryside home. Kind Regards, Sarah Countryside Homes

Hi K, We are so pleased to hear about your positive experience with our team at Kensington Fields! It's wonderful to know that the reservation process for your new home has been smooth and transparent. We appreciate you sharing your kind words. Kind Regards, Sarah Countryside Homes

Hi Jack, We are so happy to hear about your wonderful experience with our team! It's fantastic that we could make the process smooth and easy for you. We truly appreciate your kind words and positive feedback. Kind Regards, Sarah Countryside Homes

Hi chung yin fong, We're happy to hear that the services provided were excellent and professional. We appreciate your positive feedback and are glad you felt good! Fab! Kind Regards, Sarah Countryside Homes

Hi CS, Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and the frustration caused during the construction period and afterwards. We understand how disruptive nearby building works can be, particularly when it comes to parking challenges and site management. While construction activity can inevitably cause some temporary inconvenience, we acknowledge that issues such as inconsiderate parking and litter falling short of the standards we aim to uphold, and we apologise if this impacted your day-to-day living. We are also disappointed to learn that you felt your concerns were not taken seriously when raised with our customer service team. This is not the level of service we strive to provide. We take all reported issues seriously and aim to communicate clearly and consistently throughout any resolution process. We would also note that we have been in regular contact with you, often on a daily basis, to address your concerns and provide updates as matters have progressed. Your comments regarding changes to agreed actions following inspection are particularly concerning, and we will be reviewing this internally to ensure our processes are fair, transparent, and consistent. We appreciate that dealing with these matters has taken up your time, and we regret any stress or inconvenience caused as a result. Feedback like yours is important in helping us improve both our site management practices and our customer care approach. If you are open to it, we would welcome the opportunity to review your case in more detail and continue working towards a resolution. Kind Regards, Sarah Countryside Homes

Hi Camilla, We are happy to hear that you had such a positive experience! We appreciate you mentioning how helpful and informative the service was. Thank you for your feedback. Kind Regards, Sarah Countryside Homes

Hi Eslam, We're happy to hear that you had such a great experience. We appreciate your recognition of our team's detailed and patient support. Thank you! Kind Regards, Sarah Countryside Homes

Hi customer, We're happy to hear that our team member was so helpful during your decision-making process, and we appreciate your positive feedback so much! Kind Regards, Sarah Countryside Homes