R A Jackson & Son reviews

★★★★★ 5/5

Google

We’ve had the pleasure of working with Sarah over the past eight months while securing our new commercial property, and we couldn’t be more grateful for her support throughout the process. At times, the journey presented a number of challenges due to situations arising with the property. However, Sarah’s communication was consistently excellent. She was always responsive, proactive, and kept us informed at every stage, which made a significant difference within stressful situations. Sarah was professional, helpful, on the ball and quick to follow up on anything that needed attention. As we approached a tight deadline, she went above and beyond to do everything possible to get the agreement over the line, demonstrating real commitment and dedication. We truly appreciate her hard work and professionalism throughout. It has been a pleasure working with Sarah, and we would highly recommend!

Kyra · 15 April 2026

★★★★★ 5/5

Google

10/10 would recommend R A Jackson & Son Chartered Surveyors. They were incredibly helpful, patient, always quick to respond, and the service they provided was fantastic. I’d like to specifically mention James and Bev who were simply great throughout this journey! Home’s England messed us about but thankfully James and Bev saved the day and we ended up completing successfully! Thank you for everything and all the best for the future! Allen

Allen · 8 November 2025

★★★★★ 4/5

Google

RA Jackson managed a property I had for many years. Originally my parents house, and with me living overseas I had no reason or need to check how things were going. Any work and annual certifications to gas heaters etc that were required they arranged after advising me of the need. The property looked like an elderly couple had been resident for a long time when we went in after it was vacated. No problem as it was time to clear the house to “empty shell” status. RA Jackson helped with that work, and they handled the sale to a new owner who will show it love in the form of a refurbishment.

Alan · 22 March 2024

★★★★★ 5/5

Google

Very efficient and report and clearly laid out for a better understanding, thank you

Elsie · 17 March 2026

★★★★★ 5/5

Google

I first viewed the property with Jenny, who was absolutely amazing and very helpful. Sarah then helped me throughout the full process to start my tenancy and couldn’t have been more helpful, she replied promptly and made the process go very quickly and smoothly which I appreciate highly. I am very confident that if I face any issues, they will be sorted immediately by the very helpful team.

Tamla · 22 March 2024

★★★★★ 5/5

Google

Extremely professional, able to address a number of our needs at a very reasonable cost and providing advice, useful contacts and options free of charge. Highly recommended.

Dan · 15 July 2025

★★★★★ 1/5

Google

Disgusted at the lack of communication.. lost out on a business because of their negligence !! Edit: as you see below a reply.. so again I replied, baring in mind 10+ weeks with only 1 contact being made from this company after many non returned phone calls and emails.. Such bad practice, imagine you were the landlord So yes you got it right... Still no reply email.

K · 18 April 2023

★★★★★ 1/5

Google

RA Jackson have completely ignored, during multiple inspections YTD, obvious signs of class 1 health hazards. Resulting in borderline inhumane living conditions. Despite multiple reports of water damage, severe leaking (of contaminated water directly into an bathtub) and black mould growth as an result, no action has been taken after 6 months.

Ryan · 22 March 2024

★★★★★ 5/5

Google

James Barlow produced a very professional report and valuation on a shop I own in Whitley Bay. I would highly recommend their services.

Tim · 24 April 2025

★★★★★ 1/5

Google

Produced a valuation report that was entirely misleading. After sending them a long list of all the errors and falsities, they retracted the report. Dishonest, unprofessional and put the whole transaction at risk.

Hannah · 18 November 2025

★★★★★ 1/5

Yell

Richard is a banker.

False advertising, Misleading information. Staff dont understand emglish, Richard is a Banker. Swap the B with W.

BillyH-228 · 19 October 2024

★★★★★ 5/5

Google

They knew I was under a specific and very quick timeframe, but did their upmost to hit my deadline. Ian even managed to squeeze in my survey ahead of time. Superb, no fuss service.

Debbie · 22 March 2024

★★★★★ 5/5

Google

Great service and cost. Everything to do with the sale went smoothly and as well as anyone could expect.

Mark · 23 October 2024

★★★★★ 5/5

Google

A timely and comprehensive survey report produced. Great value, certainly worth every penny when purchasing any property. I will be a returning customer in the very near future. Thoroughly recommended.

Janet · 22 March 2024

★★★★★ 5/5

Google

Top class service from start to finish. Many thanks Richard for all your help, advice and guidance.

Terry · 18 April 2019

★★★★★ 5/5

Google

The team at R A Jackson have exceptional knowledge of the real estate market. They are experienced in residential and commercial property, both in the immediate area of North Tyneside, as well as the wider North East. They're professional, approachable and offer a great service.

Ashleigh · 18 April 2022

★★★★★ 5/5

Google

We needed a residential valuation doing at short notice and R A Jackson & Son were able to assist. Inspection and report done within a matter of days following instruction. Efficient and effective service from start to finish.

Daniel · 18 April 2022

★★★★★ 1/5

Google

Time wasters, false advertising, mis information. Very rude staff especially “Richard”, I recommend he see his doctor to get his head checked out.

Billy · 23 October 2024

★★★★★ 5/5

Google

Thank you for a speedy service. Our valuer was fantastic.

Paul · 18 April 2023

★★★★★ 5/5

Google

Very pleased with the excellent service we received from Michelle and other members of staff regarding renting a property. Everything professionally and efficiently carried out. Many thanks

Jan · 18 April 2020

★★★★★ 1/5

Google

Very wooly details unsupported by vendor. very unappealing.

Michael · 23 March 2023

★★★★★ 5/5

Google

Extremely helpful and understanding

Karen · 18 April 2022

★★★★★ 4/5

Google

Good customer services and decent letting agents

Shaun · 18 April 2020

★★★★★ 5/5

Google

Great friendly team and a handy office location.

Mountain · 18 April 2019