Pattinson North Shields reviews in North Tyneside

★★★★★ 5/5

Trustpilot

DAN'S THE MAN!!!

DAN'S THE MAN!!!We had an excellent experience with Pattinsons, Houghton branch. Dan was very personable, professional and an absolute pleasure to deal with. Dan did a great job of marketing the property, with very clear communication throughout (even outside of business hours) so we got a huge amount of interest we were made an offers for 4 days after it went live! Sue, Kimberley and various others from other branches have all been fantastic to deal with. The team in the Houghton branch were friendly and efficient when dealing with every aspect, our home is now SSTC as having not done this before we were made to feel reassured and they are continuing to guided us through the whole process. Would definitely recommend. Thank you Dan and everyone at Pattinsons team!

Ryan · 9 May 2024

★★★★★ 5/5

Google

I recently used this branch to rent a flat. I haven't rented a property in a while so had many questions, Maddie was happy to answer them all and make the whole process smooth and painless! Would recommend

Blessing · 24 October 2024

★★★★★ 5/5

Trustpilot

Amazing Service!

Nicola has been amazing through the whole selling process. So helpful and went out of her way multiple times for us to help the process run smoothly. We had a very stressful chain and Nicola did everything she could to put our minds at ease. She definitely went above and beyond for us. Stephen was also brilliant helping us out with various things and again going above and beyond for us.Overall pattinson were brilliant and we're more help to us even on the sale of our house than our estate agent and solicitor and we weren't even selling through them!

Helen · 5 May 2024

★★★★★ 1/5

Trustpilot

Avoid them at any cost!

Avoid them at any cost!! They mislead you with their twisted auction contract and their "well trained" agents so you definitely end up with costs even with no sale.All I can say is: Honesty is not their thing.Do not use their service if you care about quality, honesty, and clear agreements/communication!

Éva · 1 March 2024

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service. The girl who dealt with our house sale was called Jessica Dickson from the Ashington branch. She was so helpful & professional from start to finish. I would definitely recommend Pattisons & Jessica. 100% satisfied customer.

Carl · 13 October 2024

★★★★★ 1/5

Trustpilot

Still can't view a property in…

Still can't view a property in Birkenhead-Hinderton Road. Been trying for weeks and still can't view it.

Christopher · 21 August 2026

★★★★★ 5/5

Trustpilot

We sold our late mum's house at auction…

We sold our late mum's house at auction through Pattinson's. Darren Porter impressed us from the outset and provided us with professional guidance.

Sue · 10 July 2026

★★★★★ 5/5

Trustpilot

Thank you Dan!

We had an excellent experience with Pattinsons, Houghton branch. Dan was very personable, professional and an absolute joy to deal with. Dan did a great job of marketing our property, so much so that we were made an offer less than a day after it went live! Sue and her team in the Houghton branch were friendly and efficient when dealing with any of our questions and as having not done this before we were made to feel reassured and they guided us through the whole process. Would definitely recommend. Thank you Dan and team!

Carl · 18 April 2024

★★★★★ 5/5

Trustpilot

Very impressed …

Very impressed with both the efficiency and professional way our sale was deskt with. Regular updates and sound advice. Would certainly recommend

Zie · 15 July 2026

★★★★★ 5/5

Trustpilot

Excellent experience

Excellent experience. Professionals with excellent understanding of the local area. Very responsive.

Abraham · 18 September 2026

★★★★★ 1/5

Trustpilot

Pattinson Agency in North Shields is the WORST agency.

Pattinson Agency in North Shields is the worst agency i ever dealt with. They are very unprofessional and the communication between the agent Jake Patterson and Sarah the referencing team was awful. It took them over a month to do the paperwork in order to rent me a flat and i was asked from Jake to chase my employer and guarantor as they were very busy and did not have the time to do their job. I am 6 months pregnant even though i told the agent Jake as i am dealing with a very stressful situation what they did to me it was DISGRACEFUL. After a month with all the paperwork when i was contacted by the agent Jake that i was gonna move in and a couple of minutes he calles back saying that the landord is not willing to rent the property i was shocked. All i have to say is to whoever reads this review you have to seriously think before dealing with PATTISONS AGENCY. SHAME ON YOU offering this kind of poor service and also putting people in such a stressful situation you should not exist as a company.

Besa · 12 September 2020

★★★★★ 1/5

Trustpilot

Discriminate against non-local buyer

They allowed me to bid for a property that I couldn't view as I do not live in the area and intended to purchase the property as an investment. I was told my bid was the highest and in normal circumstances, it would have been accepted. But because I have not viewed the property in-person, it was rejected. If that's the case, why waste my time with all the researches I have done and allowed me to put a bid for the property only to tell me it would have been rejected anyway as I have not view the property in-person. To further rub salt into the wound, they emailed me more properties on sale for me to bid as if I am stupid enough to go through this agent again to have my bids on other properties to be rejected as I won't be able to view those properties in-person anyway. They should put a sign on their door, we only do business with locals.

Wilson · 19 December 2024

★★★★★ 1/5

Trustpilot

Everything it's been a total nightmare…

Everything it's been a total nightmare dealing with them ,I've been waiting 8 weeks to view the property and still waiting for them to sort this out I ended up going to the property to find the post bow smashed off all windows open and blowing a gail through the letter box it's been empty for months and the bad weather we have had over the last several weeks what damage has this caused!!!! Ive paid over £7.000 for there fees, it's appalling, do not touch them .

Karen · 18 December 2024

★★★★★ 1/5

Trustpilot

Rented a house with pattinsons

Rented a house with pattinsons, after a year or so they started sending people to quote for minor or works that I didn’t ask them to do, charging me at least £60.00 each time, they did this many many times. I would receive the rent some three weeks after the tenant had paid. Cost me nearly £1000 to leave them. Best thing I ever did. Don’t go near these people. They do not look after your interests, just lining their pockets is the idea.

Darren · 12 December 2024

★★★★★ 5/5

Trustpilot

I would definitely recommend Pattinsons…

I would definitely recommend Pattinsons of Stockton for the sale of your house. We had ours on the market for 2 months with many positive viewings and then we had an offer. Unfortunately this fell through at the last hurdle due to the buyer and Pattinsons had the property back on the market the next day with another offer coming in within 4 days and a successful sale followed in under 2.5 months.Thanks for your help and consistent calls to keep us fully informed every step of the way.And a special mention to Gino and the chatty one they call Mel!

Damion · 15 March 2024

★★★★★ 1/5

Trustpilot

Bad communication and information

Our buyer had backed out from our purchase on 22nd November 2024, which we were told by the Stockton branch that’s the purchaser was going to reinstate her solicitor on Monday this week despite our solicitor telling us on the 22nd that they had backed out. The estate agent made us wait until Friday this week (28th November) when I phoned the office before I was able to speak to her saying our solicitor had had a further letter to her enquiry on the 28th Nov to confirm our purchasers had indeed withdrawn from the purchase of our property. The purchasers solicitors could not understand why there had been a conflict of information. Why we had to hold on for another week without any explanation from the estate agent is disgusting. They even had me in the office with paperwork for two hours on Friday 22nd probably knowing at that time the purchasers had backed out! They never return a phone call. They had no communication as such with our solicitor, us or the sellers agent we were buying from. Promised phone call never returned. We had a viewing from a prospective buyer who didn’t turn up. I rang the office they said they would contact them. The buyer turned up 40 minutes late. They had no call from Pattersons to ask why they were running late or if they were attending at all even after they had been with us for an hour nothing by way of communication.

Cris Caiazzo · 30 November 2024

★★★★★ 5/5

Trustpilot

Excellent service and communication

Very helpful along all stages of our house move. Communication was timely and clear which helped during a stressful time.

James · 10 July 2026

★★★★★ 5/5

Trustpilot

Wendy Burbridge an absolute star 🌟

We decided to downsize early last year and after having a sale agreed Wendy took over to see the sale over the line. It ended up a long journey with lots of bumps in the road. Without Wendy this journey would have been near impossible to manage, she liased with the other estate agent (who put us under a lot of pressure over things out of our control) and a solicitor who often went off the radar!. Wendy is a credit to not just to Pattinsons but her profession and both Ann and Adrian would like to say the biggest thank you.

Ann · 13 February 2024

★★★★★ 1/5

Trustpilot

Online auction is simply scam

Online auction process is simply a scam to rob both seller and buyers.They advertise online auctions as an attractive free method of sale for the sellers and charge buyers ridiculous amount of 6% of sale price, the money that could go to seller's pocket instead of Pattison's. I asked them to relay to the seller that I am happy to pay extra 6% towards house if they agree not to go through auction, but apparently they didn't forward the message.

Mehdi · 19 November 2024

★★★★★ 5/5

Trustpilot

Gosforth Branch

Gosforth BranchAfter using another agency and having a lot of false starts, I asked Pattinsons for an appraisal of my home with a view to have them represent the sale of my property.I asked them because during the search for my next home, their staff worked their socks off on any viewing I made through them, they always kept in touch after viewings and they always phoned you the minute there was a price change.Susan, the Branch Manager, arrived at my home and was totally professional and told me that my home wouldn't be hard to sell, so I trusted her word and signed them up.I sold on the first viewing to a cash buyer that Natalie had known was looking for a house in my postcode area. She contacted the buyer to initiate a viewing. Natalie then arranged the viewing, kept in touch with me and the buyer at all stages and never let me down with advice and guidance throughout the entire process.Natalie is a real inspiration at Pattinson's and she got the sale that enabled me to be a cash buyer and purchase my forever home to retire to.A big shout out to Keri too at the branch who was always helpful and courteous.

John · 6 February 2024

★★★★★ 5/5

Trustpilot

Moving Home

I had great help from Pattinsons, initially in selling my property,their branch at the West Road were first class and I had plenty of viewings from day one.Then during the sale of my property and purchase of my new home I had problems with the solicitor I had been allocated.Wendy,Pattinsons Sales Progressor could not have been more helpful during this time. She kept contacting this solicitor for the information I was not receiving and kept me informed .I could not thank her enough for her assistance during this time.

CATHERINE · 23 January 2024

★★★★★ 5/5

Google

John, Lindsay and Craig were all so helpful and supportive during the sale of my son’s flat. Absolutely brilliant service.

Rita · 18 April 2025

★★★★★ 4/5

Trustpilot

I just wanted to take the chance to…

I just wanted to take the chance to personally thank Eloise Wallace for her help in finding me new tenants. She was very friendly and professional, a pleasure to deal with.

Craig · 8 November 2024

★★★★★ 5/5

Trustpilot

My experience with Maddie Furness was…

My experience with Maddie Furness was amazing!!!! She was a very funny, bubbly person who knew exactly what she was doing! Couldn't have asked for a better person do have today! Highly recommend

Callum · 2 October 2024