Trusted Agent profile · North Tyneside

Pattinson Forest Hall reviews in North Tyneside

4.3

★★★★★ Great

1,160 reviews across 2 platforms

17a Station Road North, Forest Hall, Newcastle Upon Tyne, NE12 7AR, North Tyneside, NE12 7AR

Pattinson's office in North Tyneside, at 17a Station Road North, is rated 4.3 out of 5 across 1,160 reviews on two platforms, including 55 Google reviews rated 4.8.

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4.8 / 5

55

Reviews on Google

This office

Trustpilot logo

1,105

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the North Tyneside office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great experience

recently purchased a property through [Estate Agency Name], and I couldn’t be happier with the experience. I had the pleasure of working with Marian, who was absolutely amazing throughout the entire process. Her professionalism, kindness, and dedication were evident from the start. Marian was incredibly helpful, guiding me through each step with patience and expertise. She made what could have been a stressful experience smooth and enjoyable. I highly recommend [Estate Agency Name] and especially Marian for anyone looking to buy a property. Thank you, Marian, for your outstanding service!

Dennis · 25 October 2024

5/5

Trustpilot

Very easy process

Very easy process, kept me informed and updated along the way, answered all my questions and got everything sorted so I could move in on the day I wanted

B · 31 July 2026

Agent replied · 24 September 2026

Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

1/5

Trustpilot

Got a few companies out to value our…

Got a few companies out to value our house , Decided to go with someone else and because it had not sold in a couple of weeks , the kept on ringing me to say I’ve noticed your house has not sold could we assist you which I said no …Still kept on ringing after To the point I had to block there number,And now the are ringing me off a mobile number hassling me!!

Pezza · 14 January 2023

Agent replied · 25 October 2024

Hi. We are sorry that you have not had the experience we expect from our team. Please provide us with some more information, like the property address and your email address or contact number for yourself. Kindly share information with socialmedia@pattinson.co.uk so we can investigate further.

1/5

Trustpilot

Patterson’s jarrow lacks good customer…

Patterson’s jarrow lacks good customer service, are untrustworthy and never deal with a situation- just hand you over to someone else who also has no idea how to cope under pressure. They took a holding fee from myself for a property and with some issues (with a CCJ that was in my partners name… with investaigtion it was not his abs evidence sent to them) we lost the property. We were told if we found out the CCJ information and could provide evidence that it was not my partners then the holding fee would stand. Since then, the house has been given to another tenant and a holding fee was taken off them. There has been the most shocking communication from pattinsons with regards to the property. I’m aware that the landlord has no idea what has been going on as the wife of the landlord has fed this back to the neighbour of the properly who has contacted me to tell me this. Really terrible service from all who were involved- which was at least four colleagues. I will never use these services again and will be telling everyone I know never to use them. Terrible business.

Philly · 31 March 2022

Agent replied · 25 October 2024

Good Afternoon. Thank you for your comments. All interested parties are put forward to the landlord & they are also updated on any information we establish during the course of referencing. The landlord will make the final decision on whether they wish to proceed (with the application) or not, based on the final referencing outcome. We are happy to discuss the findings again with the named party and we will issue the refund of the holding fee once adequate proof has been provided that the CCJ has been filed incorrectly as previously explained.

1/5

Trustpilot

Went to view property at field head…

Went to view property at field head Longhorsley Put an offer in waited 3 days no reply I then had to phone Lisa at KP in morpeth sorry we haven't heard from the vendor then two days later I had to ring again and was told if we put an offer in of 310k the vendor would except that another 3 days went past no call back I rang Lisa at KP morpeth again and was told they can't get in touch with the vendor I then found out that night the vendor had contacted Lisa at KP morpeth to apparently tell them to put the property to auction still no contact of Lisa At KP morpeth and so my wife rang another week later and spoke to Lisa at KP morpeth and was told they have a cash offer in for the auction and we still have not been told our offer has been declined she acted as if she didn't give a toss well lisa at KP morpeth and Keith Patterson and directors thanks for wasting 4 weeks of our time I would never deal with Keith Pattersons estate agent ever again as they are unprofessional and don't give a toss I hope people read this and don't deal with them as they are a shower of poopCHEERS

Neil · 21 January 2022

Agent replied · 25 October 2024

Hi Neil, we are sorry you have not had the experience that we would expect. I can see on your file that Lisa did make contact with you on 11/01/21 to advise that viewing can now take place and that the vendor may put the property into an auction. Sometimes there are delays with contacting vendors, and we can not instruct on offers without the vendor's consent. If you would like to share any more information with us, please contact socialmedia@pattinson.co.uk, and we will look into it further for you.

5/5

Trustpilot

Excellent service throughout the sale…

Excellent service throughout the sale of our property. Highly recommend. Kelly went above and beyond her role.

Glenda · 4 September 2025

Agent replied · 23 September 2025

Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

5/5

Google

I had the pleasure of a few conversations with Shane (Pattinson’s- Forest Hall). Shane was extremely helpful as we sought to purchase a property. Very informative and obliging and responding to queries very quickly. Nothing was too much bother and I would recommend Pattinson’s estate agents to anyone looking to sell or purchase a property. Extremely efficient and friendly service.

Edwin · 17 April 2025

5/5

Trustpilot

Sale of townhouse in Seahouses

Having worked with Kelly and her team in the past, I was aware of how proactive they are in reaching a sale. They were extremely helpful and supportive throughout the process and worked in close contact with myself and the purchaser, to ensure the conveyancing ran as smooth as possible. As the seller, I discussed with Kelly and Darren an alteration in the asking price, in order to get that offer. We all agreed on the price and the best way forwards, which before long did bring the property to being under offer. It is a difficult market at the moment, but Kelly really does know her stuff extremely well and the whole team works very hard on both sides to secure the sale. Would definitely use again in the future.

Julie · 28 June 2024

4/5

Trustpilot

CONTINUAL SUPOPORT DURING A DIFFICULT REPOSSESION

Kaya Riches and Eloise wallace have been a fantatsic support tyo myself during a very challenging period in trying to regain possession of my rental property and recover rental arrears.

Bob · 4 June 2026

Agent replied · 23 June 2026

Thank you for this review! We are happy that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency.

5/5

Trustpilot

I always receive excellent service from…

I always receive excellent service from Leah Gallagher and Matthew Bliss.

Donald · 9 October 2026

Agent replied · 23 June 2026

Thank you so much for this great review Donald! We are delighted that your experience with Leah and Matthew is always as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. Have a great day! from the whole team here at Pattinson Estate Agency and Pattinson Auction.

5/5

Trustpilot

DAN'S THE MAN!!!

DAN'S THE MAN!!!We had an excellent experience with Pattinsons, Houghton branch. Dan was very personable, professional and an absolute pleasure to deal with. Dan did a great job of marketing the property, with very clear communication throughout (even outside of business hours) so we got a huge amount of interest we were made an offers for 4 days after it went live! Sue, Kimberley and various others from other branches have all been fantastic to deal with. The team in the Houghton branch were friendly and efficient when dealing with every aspect, our home is now SSTC as having not done this before we were made to feel reassured and they are continuing to guided us through the whole process. Would definitely recommend. Thank you Dan and everyone at Pattinsons team!

Ryan · 9 May 2024

5/5

Trustpilot

Amazing Service!

Nicola has been amazing through the whole selling process. So helpful and went out of her way multiple times for us to help the process run smoothly. We had a very stressful chain and Nicola did everything she could to put our minds at ease. She definitely went above and beyond for us. Stephen was also brilliant helping us out with various things and again going above and beyond for us.Overall pattinson were brilliant and we're more help to us even on the sale of our house than our estate agent and solicitor and we weren't even selling through them!

Helen · 5 May 2024

1/5

Trustpilot

Avoid them at any cost!

Avoid them at any cost!! They mislead you with their twisted auction contract and their "well trained" agents so you definitely end up with costs even with no sale.All I can say is: Honesty is not their thing.Do not use their service if you care about quality, honesty, and clear agreements/communication!

Éva · 1 March 2024

Agent replied · 25 October 2024

Hi. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information on your experience, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.

1/5

Trustpilot

Still can't view a property in…

Still can't view a property in Birkenhead-Hinderton Road. Been trying for weeks and still can't view it.

Christopher · 21 August 2026

Agent replied · 24 September 2026

Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will look into this further. Could you please share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate. Many thanks

5/5

Trustpilot

Excellent service

Excellent service. The girl who dealt with our house sale was called Jessica Dickson from the Ashington branch. She was so helpful & professional from start to finish. I would definitely recommend Pattisons & Jessica. 100% satisfied customer.

Carl · 13 October 2024

Agent replied · 25 October 2024

Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

5/5

Trustpilot

We sold our late mum's house at auction…

We sold our late mum's house at auction through Pattinson's. Darren Porter impressed us from the outset and provided us with professional guidance.

Sue · 10 July 2026

Agent replied · 24 September 2026

Thank you so much for this great review Sue! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

5/5

Trustpilot

Thank you Dan!

We had an excellent experience with Pattinsons, Houghton branch. Dan was very personable, professional and an absolute joy to deal with. Dan did a great job of marketing our property, so much so that we were made an offer less than a day after it went live! Sue and her team in the Houghton branch were friendly and efficient when dealing with any of our questions and as having not done this before we were made to feel reassured and they guided us through the whole process. Would definitely recommend. Thank you Dan and team!

Carl · 18 April 2024

5/5

Trustpilot

Very impressed …

Very impressed with both the efficiency and professional way our sale was deskt with. Regular updates and sound advice. Would certainly recommend

Zie · 15 July 2026

Agent replied · 24 September 2026

Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

5/5

Trustpilot

Excellent experience

Excellent experience. Professionals with excellent understanding of the local area. Very responsive.

Abraham · 18 September 2026

Agent replied · 24 September 2026

Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

5/5

Trustpilot

Just bought my first auction property…

Just bought my first auction property through Blyth office. Helped every step of the way by Angela, Linda, Mariln and Terri. Graet service. Thanks ladies.

Colin · 17 June 2026

Agent replied · 23 June 2026

Thank you so much for this great review Colin! We are delighted that your experience with our Blyth team has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

1/5

Trustpilot

Discriminate against non-local buyer

They allowed me to bid for a property that I couldn't view as I do not live in the area and intended to purchase the property as an investment. I was told my bid was the highest and in normal circumstances, it would have been accepted. But because I have not viewed the property in-person, it was rejected. If that's the case, why waste my time with all the researches I have done and allowed me to put a bid for the property only to tell me it would have been rejected anyway as I have not view the property in-person. To further rub salt into the wound, they emailed me more properties on sale for me to bid as if I am stupid enough to go through this agent again to have my bids on other properties to be rejected as I won't be able to view those properties in-person anyway. They should put a sign on their door, we only do business with locals.

Wilson · 19 December 2024

Agent replied · 23 December 2024

Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate. Many thanks.

1/5

Trustpilot

Everything it's been a total nightmare…

Everything it's been a total nightmare dealing with them ,I've been waiting 8 weeks to view the property and still waiting for them to sort this out I ended up going to the property to find the post bow smashed off all windows open and blowing a gail through the letter box it's been empty for months and the bad weather we have had over the last several weeks what damage has this caused!!!! Ive paid over £7.000 for there fees, it's appalling, do not touch them .

Karen · 18 December 2024

Agent replied · 23 December 2024

Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate. Many thanks.

1/5

Trustpilot

Rented a house with pattinsons

Rented a house with pattinsons, after a year or so they started sending people to quote for minor or works that I didn’t ask them to do, charging me at least £60.00 each time, they did this many many times. I would receive the rent some three weeks after the tenant had paid. Cost me nearly £1000 to leave them. Best thing I ever did. Don’t go near these people. They do not look after your interests, just lining their pockets is the idea.

Darren · 12 December 2024

Agent replied · 23 December 2024

Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate. Many thanks.

5/5

Trustpilot

I would definitely recommend Pattinsons…

I would definitely recommend Pattinsons of Stockton for the sale of your house. We had ours on the market for 2 months with many positive viewings and then we had an offer. Unfortunately this fell through at the last hurdle due to the buyer and Pattinsons had the property back on the market the next day with another offer coming in within 4 days and a successful sale followed in under 2.5 months.Thanks for your help and consistent calls to keep us fully informed every step of the way.And a special mention to Gino and the chatty one they call Mel!

Damion · 15 March 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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