Every review we hold for the North Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI do not live in the area so I met with a few local agents to decide who I would use to sell a property. Rachel gave a good impression of how I would be treated so I chose her and was not to be disappointed.
Despite being far away from the property she kept me connected and delivered the service I hoped for and more.
There were a many bumps in the sale process as I am sure regularly happens. Rachel took them in her stride and gave good professional and honest advice. She pushed hard to complete the sale in all ways she could.
Even when I ran into issues with the law firms, she took over and communicated with all parties to get the sale over the line.
I am very grateful, and I am certain that I chose the correct agency.
I would not hesitate to recommend.
Darren · 4 October 2026
Agent replied · 11 October 2026
Thank you for your review Darren, glad we got there in the end!
Thank you for your business and Best Wishes.
★★★★★ 5/5
GoogleWe had a fantastic experience with Rachel homes, we purchased a property with Rachel and the whole experience was first class!!!
We would like to thank all of you for your help and support (even when we thought we would never get there) you were all very supportive and went the extra mile!!
We wouldn’t hesitate to recommend you to anyone!! ⭐️⭐️⭐️⭐️⭐️
Lisa · 11 June 2026
Agent replied · 11 October 2026
Hi Lisa
Thanks so much for your review and yes it was a long time coming but we got there in the end :) Really hope you are settling into your new home!
Best Wishes
Rachel and the team
★★★★★ 5/5
GoogleRachel, Karen and the whole team at Rachel J Homes were excellent throughout the purchase of our new house. Communication was clear and timely, and they were always proactive in keeping the process moving smoothly. Their support and professionalism made what can often be a stressful experience feel straightforward and well-managed. We wouldn’t hesitate to recommend them.
Ricky · 17 January 2026
Agent replied · 23 December 2025
Hi Ricky, thank you for your kind words, glad we got there in the end! Have a lovely Christmas in your new home, best wishes Rachel and the team
★★★★★ 5/5
GoogleWe purchased a property from Rachel Homes. Rachel and her team were wonderful. They were like friends by the time we moved. Always friendly, informative and helpful in every way. Couldn't have asked for more! Very happy with purchase. Ann & Sam.
Ann · 17 February 2026
Agent replied · 17 April 2026
Hi Ann and Sam
Thank you for your review and kind words, so glad we got there in the end :)
Hope you are settling into your new home.
Best Wishes
Rachel and the team xx
★★★★★ 5/5
GoogleRachel and the team were great during the purchase of my flat. Clear communication, and Rachel was instrumental in getting the transaction pushed over the line towards the end. Thank you for all the hard work!
Chris · 17 February 2026
Agent replied · 17 April 2026
Hi Chris, thanks for your review, it was tricky at times but so pleased it happened in the end :) Perseverance is the key!! Best wishes settling into your new home.
★★★★★ 5/5
GoogleRachel and her team provided a professional service throughout our recent house sale. Her calmness and advice when our original chain broke was greatly appreciated.
Colin · 17 March 2026
Agent replied · 17 April 2026
Thank you Colin, so glad that we got there in the end!
Best Wishes and thank you again for the business.
★★★★★ 5/5
GoogleThe care, service and support from Rachel and her team has been nothing short of outstanding. Living far from the area, their local knowledge and practical help made all the difference with our sale as did their timely progress chasing after the sale was agreed. I wouldn't hesitate to recommend them - great team, great experience; bravo!
David · 17 April 2025
Agent replied · 9 June 2025
Thank you David for your lovely review, it has been a pleasure dealing with you and glad we could make things a little easier for you! Best Wishes Rachel
★★★★★ 5/5
GoogleRachel went above and beyond throughout our home buying journey. Her calm and professional presence was a real comfort, especially when dealing with long delays from our conveyancer. She stayed on top of everything and helped us finally get the keys we’re so grateful for her dedication and support.
A big thank you as well to Taniesha who kindly arranged our viewings not once, but twice in the same week to make sure we were completely happy. Her patience and effort truly made a difference.
When it came time to collect our keys, both Rachel & the team made us feel so welcome a lovely way to start this new chapter. Thank you both for making the process so much smoother.
Princess and John🔑🏡
P · 17 July 2025
★★★★★ 1/5
GoogleEstate agents came around to value my property but saw a for sale sign out but I wanted to see the difference in value but she would not come in and discuss became rude and we was going to see a property in her books after but basically said when you've sold then contact me
Even my neighbour was outside and agreed with me about how rude she was
Hugo · 12 September 2024
Agent replied · 22 October 2024
Thank you for your review and if you have already signed with another agent I am not sure why you wanted another opinion. That is something you would do prior to signing. You even had a viewing this afternoon?
Good luck with that and when you have an offer and are still interested n the property please let us know. Kind Regards Rachel
★★★★★ 5/5
GoogleCan,t thank Rachel and her team enough,professional from start to finish,even managed to secure an offer higher than advertised.kept fully informed throughout the process,selling through power of attorney on behalf of my mother to pay for care home fees and living 250 miles away.well done and thank you
Robert · 21 February 2025
Agent replied · 9 June 2025
Dear Robert, thank you for your review, much appreciated and glad it didn't take too long to go through! Best Wishes Rachel
★★★★★ 1/5
GoogleEstate agents came around to value my property but saw a for sale sign out but I wanted to see the difference in value but she would not come in and discuss became rude and we was going to see a property in her books after but basically … More
LKM · 23 December 2024
Agent replied · 23 December 2025
Thank you for your review and if you have already signed with another agent I am not sure why you wanted another opinion. That is something you would do prior to signing. You even had a viewing this afternoon? … More
★★★★★ 5/5
GoogleExcellent first class service, professional and friendly. Rachel and her team go above and beyond to help however they can. Rachel sold our house and provided support throughout a difficult move with many ups and downs but Rachel was there to help us on our journey. If you need any to sell your house then look no further, call her now!
Lorraine · 9 June 2024
Agent replied · 22 October 2024
Thank you Lorraine for your review, it was a pleasure working with you in selling your home and so pleased we got there in the end!! Best wishes and hope you enjoy your new home.
★★★★★ 5/5
GoogleBrought my new property through Rachel Homes, have been really impressed with them from start to finish. Communication has been great and they have always kept me informed. Would recommended :)
Rosie · 9 May 2025
Agent replied · 9 June 2025
Hi Rosie, thanks for your feedback and really glad it all happened on the right day for you! Enjoy your new home :)
★★★★★ 5/5
GoogleRachel and her team just sold my late Fathers bungalow and they were professional, friendly and genuine from start to finish. We wanted a local estate agents and we are so pleased that we chose Rachel J Homes. Thank you Rachel and your team, we appreciate what you did for us. We highly recommend them
Debbie · 2 July 2025
★★★★★ 5/5
GoogleCannot praise this company enough. Went above & beyond for us. Highly recommend them. Nothing too much trouble for Rachel. Thankyou so much
Teresa · 9 June 2024
Agent replied · 22 October 2024
Thank you Teresa for your comments, it was a bit of a rollercoaster but we got there in the end! Really hope you will be very happy in your new home.
Best Wishes
Rachel
★★★★★ 5/5
GoogleA huge thank you to the team at Rachel J Homes, especially Karen who worked tirelessly to ensure my purchase went through as smoothly as possible. Absolutely amazing service and I would not hesitate to recommend to anyone! Thank you so much.
Jane · 11 October 2020
★★★★★ 5/5
GoogleThis is the the best estate agent. So if you need one this one the best.
Roy · 9 June 2024
Agent replied · 22 October 2024
Thank you Roy and we hope you'll be very happy in your new home :)
★★★★★ 5/5
GoogleWe recently purchased our first home through Rachel J Homes and the team was so lovely! They are professional, friendly and attentive, offering faultless personalised service. I'm so glad we ended up buying a property through them. Thank you for all your help!
Holly · 13 August 2024
★★★★★ 5/5
GoogleRachel and her team went above and beyond, helping us to sell a Probate property. They were always there to help in any way that they could. We highly recommend them and are extremely grateful for all their hard work through some trying times for us! Thank you Rachel!
Tracey · 17 April 2023
★★★★★ 5/5
GoogleCan not fault the friendly service. And I was very impressed by the quality and reliability of communication and reassurance throughout our buy.
Thank you everyone
Jamie · 11 October 2019
Agent replied · 22 October 2024
Really glad you were pleased with the service and hope you'll be happy in your new home!
★★★★★ 5/5
GoogleRachel J Homes were truly excellent, we just bought our house through them. They provided great communication throughout even in the run-up to the stamp duty holiday ending and everyone I met or spoke to was lovely. Would use again and highly recommend
Chris · 17 April 2022
★★★★★ 5/5
GoogleThe owner is lovely and constantly sends me updates on any new offers.
Lovely little shop and very welcoming.
From King Sulaymans & Abdul & Sons.
AJ4U121 · 17 April 2023
★★★★★ 1/5
GoogleDO NOT use this business ... absolutely lie through their teeth!!
David · 11 October 2020
Agent replied · 22 October 2024
Good morning Mr Smith, I am very sorry to receive this review and I would really like to know what this is regarding as we have no record of you on our system and therefore cannot think what it could be to do with. Please contact me at the office so I can discuss further with you. Many thanks Rachel
★★★★★ 5/5
GoogleVery helpful, always kept us informed.
Carol · 9 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.