Brightestmove Weston-Super-Mare North Somerset reviews

★★★★★ 4/5

Google

After 11 months we finally got our house sale over the line. Not the easiest of sales with lots of up and downs along the way. When the mess hit the fan there was one man not panicking. Adam Penwell sprang into action .This man has more trick's up his sleeve than David Blaine. Workaholic Adam kept the deal alive with his charm witt and most of all professionalism keeping us updated with honest feedback. Adam would move a mountain if you asked him too a real asset to Brightestmove. When everything is falling around you Adam is your man to get you over the line .Thank you Adam you super star .

Steve · 26 May 2025

★★★★★ 5/5

Google

I have no hesitation in recommending Brightestmove to anyone looking to instruct an estate agent. I found Gareth and his team to be helpful and patient throughout. Elements of our move were frustrating at times; but not due to Brightestmove. However, Gareth always went out of his way to offer advice and reassurance. I think our house sale/purchase could have been quite stressful had it not been for Gareth. Thank you. Great job.

Jason · 26 December 2024

★★★★★ 5/5

Google

We have had an excellent experience with Brightestmove. Fantastic agents, great communication, efficient with time, so helpful and approachable... Gareth handled the purchase once we had our offer accepted and was so supportive throughout the process (including when solicitors made a mistake on our paperwork). Ray handled our viewings and correspondence at the beginning - his bright and cheerful demeanour and genuine excitement for us was delightful too! Nes was also an excellent agent on our second viewing. In all - absolutely wonderful.

Charley · 25 October 2023

★★★★★ 5/5

Google

We would like to thank Adam and his team for the sale of my property , all very polite, curtious and worked hard to find the right buyer. We would especially like to thank sale progresser Gareth, he went above and beyond to help the sale go through quicker as we were having problems with all the solicitors in the chain. Gareth contacted my buyer, their solicitor and my solicitor and I believe his help and expertise helped the move happen earlier .

Kate · 25 October 2023

★★★★★ 5/5

Google

They couldn't help me to find a house. There is nothing they can do when it is the Landlord who makes the last decision. Anyway.The service is exemplary and communication is fast. They were always polite. Definitely I recommend.

Liliana · 24 March 2025

★★★★★ 1/5

Google

A very bad agent, Ray Stromberg. Today I was 5 mins late for the appointed viewing (the property is not well shown on google map). I knocked the door and no one answered, i wait for 5 mins then call their company. Someone picked up the phone and asked me to wait them there. I waited for another 30 mins and no one came. Then, I phoned them again and they said i was late and the agent was going to another appointment already. I told them I drove there for an hour and ask for the same day viewing rearrangement but they refused to do it. What a service! The most furious thing is they never intend to give me a call for the cancellation nor rearrangement of the viewing. They just fooled me there for 30 mins. I didn’t accept the rearrangement of the viewing after it. They could call me in advance or checked where I was if they really urged for the next appointment. I don’t think a 5 mins late is a big problem for a viewing. You think i could finish the viewing within 5 mins? I don’t think this is a professional way to treating a customer. Seems they are lacking the skills of communication with the customers. I would never give them my business nor recommend this unprofessional company to anyone.

Louis · 3 April 2025

★★★★★ 5/5

Google

Amazing team, really helped us get the home we love, couldn't recommend them more, thank you so much Richard and the team.

Gareth · 11 July 2025

★★★★★ 1/5

Google

Unprofessional and bad communication. We had a hard time contacting them about viewings and recieving any confirmation email so we had no detailed information making travel to the properties difficult. Further agreed conditions were not met and we weren't informed beforehand. Despite this we wanted to communicate our further questions but the responses we got were unnecessarily rude. We are quite disappointed as we were expecting a more professional service. We will not be using this company again.

Wiki · 25 March 2025

★★★★★ 5/5

Google

I cannot praise Brightestmove (the whole team) enough as they have gone above and beyond in selling my mother's property. They are the only Estate Agents that I have used that tell the truth and do everything you ask - I will always recommend Brightestmove. Thank you so much all of you especially Adam, Ray, Helen and Gareth

Sarah · 25 October 2023

★★★★★ 5/5

Google

Outstanding service from Adam and his team. Sold our house within a day. Adam was extremely efficient, friendly and knowledgeable. Highly recommend to all ☺️ Thank you!

G · 27 February 2024

★★★★★ 5/5

Google

Thank you Adam, Helen and Ray for your amazing service. Every detail was taken care of promptly and professionally, we would highly recommend you to anyone looking to buy or sell.

Keith · 25 October 2023

★★★★★ 1/5

Google

Estate agent didn’t turn up with all keys for the property, seemed uninterested and extremely unprofessional would highly not recommend.

Tom · 1 November 2025

★★★★★ 5/5

Google

Selling a house in a pandemic has been a challenge for us. Fortunately, Gareth and his team drove is through it and got is moved before Christmas. I'm a keen communicator and Gareth kept in touch, great service would reccomend.PositiveResponsiveness

Michelle · 25 October 2021

★★★★★ 1/5

Google

Absolutely awful, we viewed a bungalow and put in an offer on the day of viewing in the garden . 4 days later we hadn't heard so upped our offer through the same estate agent as … More

Tina · 23 March 2025

★★★★★ 5/5

Google

Gareth, Adam & Ray have done a great job of selling our home in difficult market conditions. Their communication & service has been exemplary. They will give you the right price for the property and then deliver. Thank you for your help & guidance.

Doug · 26 December 2024

★★★★★ 4/5

Google

Gareth, Adam are very helpful... They are always on top of follow ups... Every time I mail them, I get a prompt reply.. They definitely made my job easy despite of all the delays we've gone thru... I will really suggest them.... Great Team n great work... Thank U guys...

Grace · 24 September 2024

★★★★★ 5/5

Google

Gareth, Adam, Helen, Ray and the whole team did an amazing job with my recent sale and purchase, even at the depths when the chain fell through, through none of our faults, they picked it up and turned it round. Communication was spot on, advice that they gave was appreciated and I would definitely recommend them.

Joe · 27 April 2024

★★★★★ 5/5

Google

Absolutely the best. Fantastic people to work with if you are selling or buying. Constant updates with a very experienced team. We highly recommend Brightestmove. Weston-super-Mare. Paul & Jenny Hindle.

Paul · 16 May 2025

★★★★★ 5/5

Google

Adam, Gareth and The Brightestmove team were brilliant from start to finish with the sale of our property. Prompt and informative feedback following viewings right up to indepth updates nearing completion. Nothing was ever too much for them. Communication is what sets them apart. Your call always gets answered and your emails always get a reply. Thanks Brightestmove! 😊

Nathan · 29 November 2023

★★★★★ 4/5

Google

Friendly and helpful staff Made our move go smoothly

Fiona · 1 November 2025

★★★★★ 5/5

Google

BrightestMove did a great job selling our property. Efficient, friendly and helpful, the property sold quickly and for a good price. Their experience in the area shows through. Highly recommended.

Richard · 26 December 2024

★★★★★ 5/5

Google

Gareth & his team were excellent in handling a probate sale for myself and Brother. Very sensitive to our needs, great advice from beginning to end. Communication was spot on. I would highly recommend them to sell your property.

Gareth · 26 July 2024

★★★★★ 5/5

Google

Exceptional service from every member of staff at brightestmove worle. From start to finish, no hiccups, plain quick sailing... Will definitely have my return custom. Thanks team x

Justine · 27 April 2024

★★★★★ 1/5

Google

Terrible service and consideration for customers. I waited a week to get answers about an application and had no response by email or call. You need to call every day or email if you want an answer. Easier to build a house by yourself than rent with brightestmove.

Julio · 25 October 2022