Trusted Agent profile · North Ferriby
★★★★★
747 reviews across 2 platforms
Church Road, North Ferriby, HU14 3BU
Beercocks's office in North Ferriby, at Church Road, is rated 4.9 out of 5 across 747 reviews on two platforms, including 48 Google reviews rated 5.0.
Every review we hold for the North Ferriby office, from every platform, shown as written. First names only.
5/5
TrustpilotBEERCOCKS estate agents Hedon
Katie at Beercocks in Hedon has been an absolute star during the sale of our house, she's gone out of her way to help, quick to respond, informative and always there to answer any questions we've had.I wouldn't hesitate to recommendBeercocks as an agent, and all the staff at Hedon. Thanks for a 5 star service Katie.
Thanks for your kind review, It means so much to all of the beercocks family!
5/5
TrustpilotFrom our initial enquiries
From our initial enquiries, valuation and photographs etc through to finding our buyers, the team at beercocks Hedon have been highly professional throughout.Vicky has been extremely proactive helpful and informative, always making herself available to chat and answer any questions. Thanks!
Thankyou very much for your kind review, your feedback is really important to us all here at beercocks. We wish you all the best for the future
5/5
GoogleI had a fantastic experience with Beercock's North Ferriby Office. The team was incredibly friendly, considerate, and professional throughout the entire process. They took the time to engage warmly with my daughter, which made what could have been a daunting experience feel comfortable and seamless. Their attention to detail and willingness to go above and beyond truly stood out, ensuring everything was handled smoothly. I highly recommend Beercocks to anyone looking for a supportive and personable service.
Thank you for your kind review Gemma, it means a lot to us! We're thrilled to know you had a great experience with our North ferriby team! All the best for your future and thank you for choosing Beercocks!
5/5
TrustpilotGreat service from a lovely team
Jack and the team were just excellent from start to finish. Jack is so responsive, warm, friendly and lovely to work with. When required, he was tenacious on my behalf, with excellent attention to detail and always commited to getting what we needed. Thank you to Jack and the team!
Thanks for your lovely review, It means so much to all of the beercocks family!
5/5
TrustpilotBuying a house with Beercocks
Everyone at Beercocks in Hedon was so helpful and friendly. We feel we have had excellent service; Beverley has been our main contact and she has dealt with all our queries in a most professional manner - very prompt and efficient. Thank you.
Thanks for your kind review! It means so much to the Beercocks family!
5/5
TrustpilotWe are very happy with the service we…
We are very happy with the service we received from beercocks, very efficient and courteous
Thank you so much for your kind feedback! We’re really pleased to hear you were happy with the service and found the team efficient and courteous throughout. We really appreciate you choosing Beercocks!
5/5
TrustpilotThank you for making our sale easy and…
Thank you for making our sale easy and stress free making the transition a pleasant experience
Thank you so much for your lovely feedback! We’re really pleased to hear we could help make your sale feel easy, stress-free and as smooth as possible. We really appreciate you choosing Beercocks and wish you all the very best!
5/5
TrustpilotGreat company and great staff - what more would one want!
I would, on behalf of my wife and I give a massive “thumbs up” to all of the staff at Beercocks. Their friendliness, professionalism and knowledge of the house selling and buying was first class and it has put my faith back in house buying process after suffering at the hands of other companies. Our selling and subsequent buying of property went very smoothly and we were kept informed throughout the process. Special thanks to Ellie and Elliot for looking after us so well. Keep up the good work!!
Thanks for your very kind review. We really appreciate you taking the time out to leave a review! It means a lot to us here at beercocks. We will be sure to pass on your comments to the rest of the team
5/5
TrustpilotOutstanding estate agents considerate, personal and friendly
We put our house up for sale with Beercocks. Every member of staff I spoke to knew everything about what stage we are at, what decisions had been made by ourselves and respected every decision we made. The staff gave us guidance as well as understanding and respecting the reasons behind our decision making, they were friendly, supportive and respectful. I would like to particularly thank Natalie who throughly understood our position and supported us throughout. The communication at all levels from the taking of photos of our property, through to the sale was outstanding. I would definitely recommend Beercocks Estate Agents for anyone looking to sell their home.
Thanks for your kind review , your feedback means so much to us all. We wish you all the best moving forward
1/5
TrustpilotTerrible experience
Reading the reviews I feel I had similar issues to others. Firstly, Beercocks valued my house £20,000 less than two other local estate agents. I rang up to query this and I was told the man who made the evaluation ‘really knew his stuff, the area and the market’. Although I didn’t agree with their pricing, I decided to go ahead with them but at the other estate agents valuations purely because the house I was purchasing was also listed with Beercocks. Within a week of my house been on the market I had three full asking price offers. I’ve only ever purchased two houses but I feel like paying asking price is almost unheard of in the housing market?! I was obviously happy that my house had sold but furious at the fact that Beercocks had said is was worth £20,000 less than what it sold for. I am so pleased that I stuck with my guns and instructed them to put the higher price. Issue number two was arranging viewings. People turned up at my house without an agent having been given a time to view my house. I advised Beercocks that I was happy to help with viewings if they could not attend however I would assume they would notify me rather than just have people turn up at my house.Another issue is that within the company it felt like I was ‘passed around’ as such. This issue may have caused the mess up with the viewings I guess. For a short period of time I knew I could contact Danielle however sadly she left and it seemed after that no one really knew what was happening.Moving day turned out to be the final issue. My house sold fine- I wasn’t in a chain however when I came to move into my new property I was left waiting until early afternoon. This sounds normal however it turns out they had the keys and we were actually good to go from around 10am. Lack of communication between the staff at Beercocks meant yet again, no one knew what was going on. Someone was on holiday ( I can’t remember the name) and that meant no one realised we were all set to go. It took around 5 phone calls from both my partner and I before they realised they were keeping us sat waiting (with the hired van) for no reason at all. I’d do anything in my power not to have to work alongside Beercocks again. I let a house out in the local area and the plan was to use this one company for buying, selling and letting. I soon changed my mind! I don’t understand how the company as a whole is so incompetent and yet still functioning to some extent. I’m sure there must be some great staff members there but sadly, I didn’t have the pleasure of communicating with them. Do yourself a favour and use a different estate agents!
Hello, I am sorry to hear that you were unhappy with the service and I am concerned with some of the comments in the review and I would really like the opportunity to look in to this further as we are always looking at improving on our customer service. Please can you email henry.b@beercocks.com with more information such as the property address and and any other members of staff you may have dealt with. Kind Regards beercocks
5/5
TrustpilotKatie Puckering was fantastic in…
Katie Puckering was fantastic in assisting with the sale of a property.She was able to achieve what trying to sell privately would not. They aren't the cheapest but there's the reason..they also gave the best price around bar Strike (who in my opinion overvaluate to get you onboard with them) Selling a property? take my advice..Use Beercocks
Thank you for your kind review, It means so much to all of the beercocks family!
5/5
TrustpilotHappy Vendor
We have sold our property using Beercocks. All the staff have been knowledgeable, professional and extremely helpful. The whole process, including all costs and additional charges, eg EPC certificate etc, were explained from the outset. The valuation was spot on and feedback given after every viewing. We are delighted with every aspect of the service provided and would highly recommend Beercocks to anyone looking to engage an estate agent. A big shout out to Natalie who handled our sale.
Thank you very much for your kind review, your feedback means so much to us all here at beercocks! We will be sure to pass on your comments to Natalie and the rest of the team! Thanks again for using beercocks!
5/5
TrustpilotElliott was very helpful
Elliott was very helpful, kind and understanding to my needs, the process was made easy to understand and Elliott took the time to listen with no pressure , due to my personal circumstances thus made the whole process very easy with no stress thank you so much
Thanks for your lovely review, It means so much to all of the beercocks family!
5/5
TrustpilotThe service and help provided by staff…
The service and help provided by staff has been fantastic.
Thank you for your kind review; it means a lot to the Beercocks family!
5/5
TrustpilotHouse purchase
Kept informed about the process. Prompt to respond to querries
Thank you for your kind review, Alison. It means a lot to the Beercocks family!
5/5
TrustpilotA company that looks after you all the way
From start to finish we would highly recommend beercock for the way they treat their clients. A special mention to Jack who has looked after us from our first viewing to the final weeks of us purchasing our bungalow. We cannot thank beercock enough.
Thanks for your kind review, It means so much to all of the beercocks family!
5/5
TrustpilotWe were very happy with the service we…
We were very happy with the service we received when buying our house through Beercocks Estate Agents in Driffield , Lizzie Jackson was very helpful with all our questions throughout the process and we would highly recommend them
Thanks so much for your kind review, it means a lot to the Beercocks family!
5/5
TrustpilotCurrently going through the process of buying
Currently going through the process of buying a house with my partner and Beercocks have been amazing through the entire process so far. Special shout out to Jack who responds to us almost instantaneously and has kept us updated with everything throughout.
Thanks for your kind review, It means so much to all of the beercocks family!
5/5
TrustpilotReassuring and Valued
Throughout the selling process I was supported and made to feel included in all decisions made. Communications with all parties were facilitated and made me feel reassured the whole way. Selling my property was daunting for me, but Tracy and the team helped in so many ways, making me feel completely supported and valued. Everything went very smoothly and I am very grateful for their help to make it a positive experience!
Thankyou so much for your kind review! It means so much to all of the beercocks family
5/5
TrustpilotTook care of my first house sale..
The service at the Kingswood branch and Alice in particular was brilliant. Notifications of viewings and also offers were swiftly emailed to me and even on a Sunday, Alice was in contact to make certain who I'd placed as conveyancing solicitor, so she could contact them with the buyer's details the following morning.I can only hope that the conveyancing solicitors and the purchase goes as smoothly.Many thanks, Alice..you took the worry away..
Thanks so much for your kind review, it means so much to all of the beercocks family
5/5
TrustpilotSo happy with the service from Beercocks Estate agents, superb team!
So happy with the service from the Beercocks team @ the Newland Avenue branch. They kept me up to date with my recent sale every step of the way.The sales progression team were fantastic, in particular Tracy Bonas, nothing was too much trouble for her and was a pleasure to deal with.Would highly recommend Beercocks for buying and selling, which I have done both.THANK YOU FOR CARING TEAM BEERCOCKS!
Thank you so much for your lovely review! It means a lot to all of the beercocks family!
5/5
TrustpilotExcellent service from Beercocks…
Excellent service from Beercocks throughout the sale of the property. Special mention to Joshua Hancock who dealt with me closely. He communicated well during the whole process via phone, text and email. He negotiated the final sale which I was very happy with.
Thanks for your kind review, It means so much to all of the beercocks family!
5/5
TrustpilotExcellent Estate Agent with…
Excellent Estate Agent with professional and friendly staff.
Thank you for your kind review, Simone. It means a lot to the Beercocks family!
5/5
TrustpilotLovely Experience
Vicky was absolutely lovely from start to finish, she kept us updated and reassured us through our process from offer to the property being SSTC. Would absolutely recommend especially as first time buyers. Thank you Vicky.
Thank you so much for your kind review! It means a lot to the Beercocks family!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
