Every review we hold for the North Baddesley office, from every platform, shown as written. First names only.
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1/5
TrustpilotDisappointing
Wyatt Homesβ performance shows no signs of improving. They seem to have no understanding of quality assurance or quality control.
Aftercare is poor in terms of addressing defects in design, materials and workmanship. The lack of consideration to their customers who have bought their houses is shocking.
Wyatt Homes demonstrate the house building market has a long way to go to understand that in the UK we need better quaility buildings. New should mean better, but it doesnβt.
Tony Β· 2 July 2026
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5/5
TrustpilotSo happy with our second Wyatt Homes purchase
We are extremely happy with our experience with Wyatt Homes, having recently moved from another Wyatt home in Frenches Green to our new home at Rivers Edge.
We have been really pleased with the quality and finish of the house, and the whole process has been a very positive experience. We have also been very impressed with how our snagging has been handled, with everything being dealt with quickly and to a high standard.
A special shout-out to Martin, the Site Manager, who has been incredibly helpful, approachable and always happy to assist whenever we have had any questions or issues. We really appreciate all of his help.
We would also like to mention Emma in Sales, who was fantastic throughout the buying process. She was always helpful, friendly and kept us well informed, which made the whole process much easier.
Overall, we are very happy with our Wyatt home and would happily recommend Wyatt Homes to anyone looking for a new build.
Ruby Β· 18 August 2026
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1/5
TrustpilotBuyer beware
You may want to be very cautious if you're thinking of purchasing a Wyatt Home.
Wyatt have an extremely slick marketing department, who will be at pains to tell you that you're buying a quality home when compared to the competition. We have lived on one of their developments for more than two years, and cannot recommend them.
Your money finances the supposedly beautifully designed development your house will be situated on, but believe me the penny-pinching and cost-cutting that goes on means that eventually you'll be living on an estate that is far less beautiful than they promised, and you have paid for. There are numerous issues and defects, which Wyatts know about, but are refusing to rectify. We live on an estate of dead trees, half-planted hedges, rough stony ground that was shown on the plans as beautiful wildlife havens, and strange 'earth mounds' which actually conceal tonnes of builders rubbish. The limit on TrustPilot review lengths prevents me from providing more detail, but you will be getting the idea.
They have no interest in health and safety matters, and despite receiving multiple complaints, we have drainage basins which do not drain properly, and are a magnet for young children, fenced off by knee-high barriers that resemble climbing frames to kids. A kids' play area is just feet away. God forbid that one should ever fall in and drown, but this is of no interest to Wyatt Homes, who won't even reply to concerns.
It is perfectly reasonable to ask for our developments to comply with the plans we viewed and paid for when we purchased. Yet when you try to make contact with David Wyatt or any Wyatt Homes Directors, you are met with a wall of silence. We have a tight-knit group of residents here, yet our spokesperson is persistently blanked, for asking perfectly reasonable and polite questions, and requesting that the estate is completed as per the original plans. Even the council's Planning Enforcement department are now involved, as is the local MP, yet Wyatts appear to have no interest in rectifying these things, displaying considerable arrogance to us, their customers.
Expect the bare minimum from Wyatt Homes, once your cash has been pocketed. If you are a potential future Wyatt customer, take note!
Peter Β· 31 July 2026
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1/5
TrustpilotRender fault 3rd time pending
Terrible. Render failed over 3 years ago and then had to be done again around 18 months after the first fault. You guessed it all of the render has failed again and now premier is warranty is having to repeatedly chase them. Very poor customer service and quality of rendering wellβ¦.. just make sure you keep a full file on coms , photos as you might well need them like me.
Kai Β· 11 August 2026
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5/5
GoogleMichelle Rowe at Mountbatten Park has been a fabulous sales negotiator and nothing is too much trouble for her. It is a great loss to Wyatt Homes that she will be leaving shortly (for a promotion elsewhere) as she is the face of the site and has been instrumental in our choice of home. The development itself is really beautiful and the homes are constructed to exacting standards.
Mike Β· 16 July 2025
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5/5
GoogleWhat a wonderful site, so pretty. Michelle is probably one of the most helpful and kind sales representatives Iβve met. Very knowledgeable of the site and its history. Highly recommend
Caroline Β· 10 July 2025
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5/5
GoogleSome delays with the build time, but the house is great and Wyatt have been very supportive since moving in. Michelle was brilliant throughout the process.
Chris Β· 10 July 2025
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1/5
TrustpilotSnagging problems and appalling customer service
Appalling customer service when there are snagging problems, massive delays to repairs and poor quality repair work. Rude and unhelpful project manager Mr Peter Haynes, who has attempted to bully my elderly mother into accepting a sub-standard solution to repair a major problem with her new build house. AVOID
Sarah Β· 15 February 2026
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5/5
GoogleMichelle was absolutely amazing, incredibly friendly, and so kind. The process of buying our house was the most wonderful experience my partner and I had .
Michael Β· 7 June 2025
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5/5
GoogleMichelle, Tori and the team have been brilliant throughout. So helpful, reassuring and supportive and happy to answer any and all questions π β¦
Katie Β· 10 June 2025
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2/5
TrustpilotPlease get a plumbing survey before you buy a Wyatt home as theβ¦
Please donβt buy a Wyatt home as the plumbing issues are horrendous. If you do decide to buy make sure you have top of the range plumbing and heating insurance cover after the 2 year warranty runs out.
Miss Β· 21 April 2026
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5/5
TrustpilotGreat site team and sales staff atβ¦
Great site team and sales staff at Mountbatten Park. Great house with a high specification. Would certainly buy a Wyatt Home again. Great product with a great service.
Fuzzybear Β· 23 June 2026
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5/5
GoogleWe moved into our new home 5 months ago and absolutely love living here.
Wyatt homes have lived up to their excellent reputation and the sales team were amazing: very professional, efficient. and user friendly. In particular 'Michelle' who is located in the on site sales office was exceptional with her help, friendly positive attitude and great communication throughout the purchase.
Thank you everyone!
Joanne Β· 16 July 2025
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5/5
GoogleMichelle showed us around a plot at Mountbatten park at North Baddesley. She's been very helpful and answered all of the questions we had. Thank you very much Michelle for your amazing customer service!
Sotia Β· 10 June 2025
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5/5
GoogleMichelle and Wyatt Homes have been amazing, understanding and incredibly accommodating during the house purchase process. We can't wait to move in to the beautiful development!
Alexander Β· 10 July 2025
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5/5
GoogleA warm and friendly welcome from Michelle, knowledgeable enthusiastic and positive nature, her information and support was a large factor in purchasing a property from Wyatt Homes
Daniel Β· 19 May 2025
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5/5
GoogleWe love Michelle. We had so much help from her and she really made our experience amazing.
Andrea Β· 10 June 2025
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5/5
GoogleAlways super helpful and friendly with everything - thank you!
Jake Β· 10 July 2025
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5/5
GoogleMy 1st day working on this site so to early for a complete review.
Del Β· 24 March 2024
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3/5
GoogleHousing estate on the outskirts of north baddesley near romsey.
Mick Β· 25 March 2023
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4/5
GoogleRating only, no written review.
Mark Β· 24 March 2024
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5/5
GoogleRating only, no written review.
Pompey Β· 24 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.