Every review we hold for the Newtownabbey office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhen letting our flat we reached out to Colin Graham Residential and made initial contact with David who was fantastic during the process from marketing the property to conducting viewings, thereafter Larissa was our point of contact. Larissa was a pleasure to deal with, absolutely brilliant keeping us updated with phone calls, and emails along the way. We would highly recommend Colin Graham Residential
Gary · 16 January 2026
Agent replied · 16 April 2026
Thank you for your business and positive review Gary, we’re delighted that you were happy with the service.
★★★★★ 5/5
GoogleAbsolutely fantastic - the whole team here are so friendly and helpful. I worked with Jason, Jordan, Ashley and Nadine during various stages of buying our first home. All went above and beyond to ensure we had the best experience, keeping us informed and in the loop at all times with regular check-ins and follow ups.
Cannot recommend this team enough to anyone buying or selling. Thank you all for making this experience so seamless
Hayley · 16 August 2025
Agent replied · 16 April 2026
Thank you very much for taking the time to leave feedback Hayley, it really means a lot to us.
★★★★★ 5/5
GoogleBrilliant estate agent. We've been renting with them for a few years now and David and the team have been amazing. They have been fast to respond to any issues that we have had, and frequently check in with us to make sure everything is fine with the property. Now that our tenancy is coming to an end, they have even offered to help us find another property. Thank you!
Lily · 5 April 2025
Agent replied · 16 April 2026
Thank you very much for taking the time to leave feedback Lily, it really means a lot to us.
★★★★★ 5/5
GoogleSuper efficient service once again from Colin Graham Residential. 100% recommend. Special thanks to Larissa for her patience.
Carol · 23 December 2025
Agent replied · 16 April 2026
Thank you for your business and positive review Carol, we’re delighted that you were happy with the service.
★★★★★ 5/5
GoogleCan't fault the service. We have bought 2 houses through Colin Graham and let a property too. A special mention to Larissa and David who have been excellent throughout.
Tom · 13 July 2025
Agent replied · 16 April 2026
Thank you for your business and positive review Tom, we’re delighted that you were happy with the service.
★★★★★ 5/5
GoogleI have just sold my home through Colin Graham and honestly couldn't recommend them highly enough. I initially contacted a few estate agents but David, Colin, Sarah and Andrea and the team were all so friendly, punctual and accommodating and nothing was too much trouble. They kept in contact with me throughout the entire process with regular updates at every stage. They really helped in making a stressful time as stress-free as possible.
10/10 would recommend!
Louise · 21 June 2022
Agent replied · 20 June 2024
Thank you for taking the time to review our company Louise.
We’re delighted to hear that you were happy with the service.
Thank you again for your business.
Colin
★★★★★ 5/5
GoogleHave used Colin Graham Residential as both a buyer and landlord, and I would have no hesitation in recommending the team, they keep you updated, great communication and always professional. Thank you for all your help and assistance
Kathrine · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind review Kathrine, we’ll be sure to pass it on to the team.
★★★★★ 5/5
GoogleRichard’s service and support was second to none! He made the whole rental process as easy as possible. Thank you so much Regards Brian
David · 16 April 2025
Agent replied · 16 April 2026
Thank you very much for taking the time to leave feedback, it really means a lot to us.
★★★★★ 5/5
GoogleTop of their game I have bought and sold a few houses in my time. Colin Graham have been one of the best companies I've had the pleasure to deal with from start to finish. every one of their staff are courteous friendly and above all know their job. I would highly recommend this company. And hope to do business with them again many thanks to you all especially Sarah who kept me updated every step of the way.
PAUL · 21 April 2024
★★★★★ 5/5
GoogleWe have sold 2 properties with Colin Graham within the last 2 years. Dont waste your time going anywhere else. From Colin coming out to value the properties to viewings and feedback we can't rate them highly enough. Special mention to Sarah who was extremely professional every step of the way. A no nonsense, professional service.
Billy · 21 June 2023
Agent replied · 20 June 2024
Thank you for taking the time to review our company Billy.
We’re delighted to hear that you were happy with the service.
Thank you again for your business.
Colin
★★★★★ 5/5
GoogleIf you are looking for an efficient, friendly and good-value estate agent, you'd be hard pressed to find one better than Colin Graham Residential. Having just sold my house through the company, I can honestly say I am more than happy with every aspect of the sale. From the pricing strategy, through to help with getting certification for gas, every aspect was dealt with in a thoroughly professional and helpful manner. There was excellent communication with Colin's team at every stage - from first offer to dealing with solicitors. I have no hesitation in recommending this company to anyone looking to sell their property.
Maurice · 22 June 2017
Agent replied · 20 June 2024
Thank you for taking the time to review our company Maurice.
We’re delighted to hear that you were happy with the service.
Thank you again for your business.
Colin
★★★★★ 5/5
GoogleHighly recommended Jordan and Nadine at CGR Financial LTD, very accommodating and very polite.
Dexter · 16 April 2025
Agent replied · 16 April 2026
Thank you very much for taking the time to leave feedback Dexter, it really means a lot to us.
★★★★★ 5/5
GoogleNadine and Jordan were very helpful updating my insurances. Top quality service. Would recommend!
Stephen · 16 April 2025
Agent replied · 16 April 2026
Thank you for your business and positive review Stephen, we’re delighted that you were happy with the service.
★★★★★ 5/5
GoogleJordan & Nadine were both amazing at sorting my mortgage and insurances for my first home. Always friendly and easy to get in contact with. They explained every step of the process thoroughly which was extremely helpful.
Ciara · 17 June 2025
★★★★★ 5/5
GoogleA-list estate agents. Unreal communication and class super fast process. Especially Richard and Larissa, they have absolutely nothing to learn(sorry about the wee scare Larissa lol). Other estate agents can only aspire to be as great. Got the property but can genuinely say if I didn't, my review would be no different. Thank you team.
Michael · 18 October 2024
★★★★★ 5/5
GoogleI was impressed by this estate agents. I was buying a home and was kept updated throughout. Maggie was brilliant; she was on the ball and helped make the process less stressful. I was chuffed to be given a gift when I picked up the keys. This special touch was much appreciated. Well done :-)
Claire · 21 June 2022
Agent replied · 20 June 2024
Thank you for taking the time to review our company Claire.
We’re delighted to hear that you were happy with the service.
Thank you again for your business.
Colin
★★★★★ 5/5
GoogleBought my first house through Colin Graham recently - very professional and kept me up to date throughout the purchase. Special mention to Jason who walked me through the whole process from start to finish and always went out of his way to support with any questions or queries I had. Thank you!
Gareth · 21 June 2022
Agent replied · 20 June 2024
Thank you for taking the time to review our company Gareth.
We’re delighted to hear that you were happy with the service.
Thank you again for your business.
Colin
★★★★★ 5/5
GoogleProfessional team from start to finish. Great communication at all stages of our process.
Connor · 26 March 2026
Agent replied · 16 April 2026
Thank you for your kind review Connor, we’ll be sure to pass it on to the team.
★★★★★ 5/5
GoogleThis has to be the top estate agent in N Ireland if not the UK. I have sold many properties through Colin Graham Residential and I have always been impressed by the service I get from the entire team. They are always on top of things, …
Glenn · 16 April 2025
Agent replied · 16 April 2026
Thank you very much for taking the time to leave feedback Glenn, it really means a lot to us.
★★★★★ 5/5
GoogleExcellent company and excellent service, cant fault at all
Gareth · 2 April 2026
Agent replied · 16 April 2026
Thank you for your kind review Gareth, we’ll be sure to pass it on to the team.
★★★★★ 5/5
GoogleWe sold our home through Colin Graham Residential and I can honestly say they are leagues above any other estate agency in the area. I never once had to ring them throughout the whole process, from listing the property right through to the …
Laura · 16 April 2025
Agent replied · 16 April 2026
Thank you very much for taking the time to leave feedback Laura, it really means a lot to us.
★★★★★ 1/5
GoogleHorrendous experience. Bought a house from Colin Graham Residential and after waiting months to complete on the house they threatened to convince the seller to put it back on the market for more money. When I collected the keys, they didn't even check who I was and had left them in a marked envelope lying on a table at their front door, anybody could have lifted them.
Further to your reply , I completed on the house last June. I'm happy to share the phone conversation where one of your staff said they were planning to talk to the sellers to convince them to relist the property for a higher price just over 1 month before it completed.
R · 21 June 2023
Agent replied · 20 June 2024
Thank you for your feedback ‘R Lockhart’. We have checked back on our system and we have not recently completed for anyone under this name. Please contact our office to allow us to investigate the matter further.
Unfortunately what you claim can not be true. The only way a property would be remarketed with our company would be at our client’s instruction, and it would be to achieve a successful sale within a reasonable time period, not to encourage a higher price as you state.
Again, we are baffled by your statement in relation to the keys but happy to discuss when you make contact.
Many thanks,
Colin
★★★★★ 1/5
GoogleVery poor overall experience and ended up wasting my time. I dealt with several estate agents before and sadly this was definitely the worst experience I had. It was very difficult to get any information from them, they didn't listen and it felt like all that matters is their commission. I actually found one of their agents quite rude.
In response to the comment left by the agency:
It's always easier to say that a review isn't genuine if it's negative. I assure you that this review is a true reflection of your customer service.
Mags · 21 June 2023
Agent replied · 20 June 2024
Thank you for your feedback Maggie. Please contact me at your convenience to discuss further, and to establish whether this is a genuine review.
We pride ourselves on customer service and we receive positive feedback in relation to this on a regular basis. If you did not have the same experience I would be keen to find out about it.
Many thanks,
Colin
★★★★★ 5/5
GoogleI would just like to thank Colin and his whole team for their hard work in selling my house! They were professional yet friendly, kept me updated throughout the process and gave timely, expert advice. Colin's team helped me through what could have been a stressful process but their commitment to excellent customer service made my life so much easier, regular updates via phone & viewings confirmed by email gave me confidence that my property sale was in the best hands possible - if you are looking for an agent who will treat you as an individual, listen to your concerns and offer the best advice, then choose Colin Graham Residential.
Louise · 21 June 2023
Agent replied · 20 June 2024
Thank you for taking the time to review our company Louise.
We’re delighted to hear that you were happy with the service.
Thank you again for your business.
Colin
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.