4/5
TrustpilotFeeling attentive service
The frontline staff are sincere and courteous,
Agent replied · 19 June 2024
Hey, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. Thanks, Lydia
Trusted Agent profile · Newton-Le-Willows
St Modwen Homes Newton-Le-Willows reviews
★★★★★
1,025 reviews across 1 platform
Off Vulcan Parkway, Newton-Le-Willows, WA12 8AS
Part of St Modwen Homes, see every office.
St Modwen Homes's office in Newton-Le-Willows, at Off Vulcan Parkway, is rated 4.1 out of 5 across 1,025 reviews on 1 platform.
Reviews
Every review we hold for the Newton-Le-Willows office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHome application
The staff very friendly and helpful
Agent replied · 19 June 2024
Thank you for leaving us a review. We are glad you've had a positive experience with us. Thanks, Lydia
5/5
TrustpilotVery good
Very good, no problems
Agent replied · 19 June 2024
Hello Andrzej, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lydia
5/5
TrustpilotGreat Servixe
Brilliant customer service by Manjit. Very helpful and informative.
Agent replied · 19 June 2024
Hi, thank you for your review. It's always great to hear that you've had a positive experience with us. We'll be sure to pass your feedback on. Wishing you all the best. Thanks, Lydia
5/5
TrustpilotVery helpful and accommodating friendly…
Very helpful and accommodating friendly staff
Agent replied · 19 June 2024
Hello David, thank you for taking the time to review your experience with us. Many thanks, Lydia
5/5
TrustpilotAs of now all good.
As of now all good.Thanks to Mr. Ben
Agent replied · 19 June 2024
Hey Jivin, thanks for taking the time to leave us a review. We're glad to hear this. Thanks, Lydia
5/5
TrustpilotBeautiful house
Beautiful house , we love it. Thank you.
Agent replied · 19 June 2024
Thank you for leaving us a review Ana. We are glad you've had a positive experience with us. Thanks, Lydia
3/5
TrustpilotThe customer service is very good but…
The customer service is very good but this is overshadowed by the availability of plots to reserve, or even an indication of when further plots would be made available. This is most disconcerting when house hunting.
5/5
TrustpilotVery helpful and friendly staff
All the staff I have interacted with (Babara, Carol, Lisa), have been amazing, very helpful and friendly. They've made the process of achieving my dream so easy and very much less complicated. I'm excited and happy.
4/5
TrustpilotSales team were very polite and…
Sales team were very polite and informative
Agent replied · 19 June 2024
Hi Chris, thank you for leaving us a review. We are glad you have had a positive experience with us. Thanks, Lydia
1/5
TrustpilotI looked at a couple of these and…
I looked at a couple of these and didn't buy in the end. The small bedrooms would not fit a bed, the garage won't fit a normal sized car. Who on earth approved planning for stuff like this I have no idea.
5/5
TrustpilotExcellent
Friendly staff, good communication
Agent replied · 19 June 2024
Hey Anastasia, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. Thanks, Lydia
1/5
TrustpilotAvoid
They lied to us, got our hopes up, different people on the phone say complete opposite things. The company was a disaster to deal with then ignored our phone and emails for a week and a half before they felt like responding.
4/5
TrustpilotPretty good
An annoying feature of the buying process was the computer in the marketing suite kept on dropping out of wifi. This led to a frustrating 2 hours instead of 45 mins.
1/5
TrustpilotDisgusting conmen!
Promised a woodland and protection of environment when we moved into the house, 1 year down the line they are applying for planning to tear down our woodland and build more houses on it! Disgusting scam artists!
1/5
TrustpilotIf you want to buy a house from a…
If you want to buy a house from a company that falsely markets biodiversity and natural woodland but then submits plans to demolish this in favour of more houses then this is the company for you
1/5
TrustpilotThe worst customer service.
4 years after buying a St Modwens home and there are still issues outstanding (they still haven’t finished landscaping!!). As far as customer service goes, it is by far the worst company I have dealt with.
1/5
TrustpilotDishonest developer
Sold a property with a well established woodland on the doorstep as a main selling point. Now they plan to tear the woodlands down to build on! Pure greed and would never recommend this developer!!
5/5
TrustpilotFantastic service
Fantastic service. Kept up to date every step of the way and the house was completed on time. After sales service has been equally amazing. Highly recommended
1/5
TrustpilotDont buy house from St.Modwen
Very bad company,sold us a dream house with green way and woodland walks.Misseling and lying to all of us.Not a good company,doesn't care about people at all.
2/5
TrustpilotNot enjoyed the aftercare
Not enjoyed the aftercare, would change my option on recommendation now. Repairs organisation is poor had exposed bathroom floor for over 2 weeks
5/5
TrustpilotStmodwen service
Stmodwen have been helpful friendly and efficient in dealling with us both during and after our move. We couldn’t be happier in our home
1/5
TrustpilotUntrustworthy and Greedy
Sell homes using a woodland walk as bait, to threaten to build on that woodland a few years later. Can not be trusted.
1/5
TrustpilotDestroying a beautiful woodland to…
Destroying a beautiful woodland to build houses when it was part of the selling campaign for other houses. Very bad. Do not trust.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
