Every review we hold for the Newton-Le-Willows office, from every platform, shown as written. First names only.
★★★★★ 3/5
TrustpilotOffers that’s not very clear on terms…
Offers that’s not very clear on terms and conditions. Looks like it’s applicable to you but in practice not!
Bibs · 21 September 2022
Agent replied · 19 June 2024
Hi, We are sorry to hear this. We have contacted our sales managers at Banbury place and asked them to give us some more clarity on what's gone on here. Hopefully we can resolve any issues and be in touch with you shortly on this. In the meantime, if you'd like to contact us with more information please don't hesitate to email us at sales@stmodwenhomes.co.uk. Thanks, Lydia
★★★★★ 5/5
TrustpilotFabulous house
We purchased a house at Langford Mills, Taunton and have had an excellent experience throughout from sales through to site staff they have all been professional, helpful and very quick with any issues - of which there have been very few. The house build is excellent. I would absolutely recommend them as a company. We are very impressed. Jules and Ed Hutchings
Jules · 7 November 2020
★★★★★ 1/5
TrustpilotDo not buy from these liars
Do not buy from these liars - they advertise green spaces and woodlands in their developments with the clear intention of destroying them to cram more houses in. Yet they still try to claim they want to “boost biodiversity at our developments and deliver new schemes in an environmentally responsible way”. Not sure how destroying acres of woodland fits into this.
John · 30 November 2020
★★★★★ 5/5
TrustpilotThe quality of the development is very…
The quality of the development is very good and the Sales Agent,Jenny, has been very helpful.
Chris · 28 November 2022
Agent replied · 19 June 2024
Hi Chris, thank you for taking the time to review your experience with us. It’s great to hear that Jenny at Littlecombe has helped you in your home-buying journey. We will be sure to pass this review over to the team at Littlecombe. Many thanks, Lucy
★★★★★ 1/5
TrustpilotDreadful customer care
Dreadful customer care , st modwen are not interested once you've completed the customer satisfaction surveys . Reported an issue with gutters not installed properly over a month ago and they don't want to know . Will now have to pay someone to correct the issue due to poor installation.
Nathan · 1 September 2022
★★★★★ 5/5
TrustpilotSt Modwens - Locking Parklands
Thank you to everyone at St Modwens - Locking Parklands! From the start of the process of us purchasing our house, to date they have been nothing less than amazing! The whole team are a joy to deal with and have gone above and beyond with their customer service. So a huge thank you to you all! Hannah and Brett x
Hannah · 20 October 2020
★★★★★ 1/5
TrustpilotSell homes based on lies
The home I live in was sold with beautiful brochures full of woodlands. What they failed to mention was that was up until a few months ago a lie. They planned to bulldoze those woods to make way for more houses but have since had a u turn and decided against this. Don’t necessarily believe what you are told.
Clair · 9 April 2021
★★★★★ 5/5
TrustpilotFirst class experience dealing with…
First class experience dealing with this company. All information readily available and provided when required.Great communication throughout process.
Customer · 15 August 2022
Agent replied · 19 June 2024
Hello :) , thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lydia
★★★★★ 1/5
TrustpilotDevastated homeowners
Really disappointed with this company who boasts that they work to help the environment, whist planning to destroy the ancient Meon Woods for more houses. People bought housing here on the understanding that the woods would remain and the locals who have used the woods are really devastated and fighting to stop this. Not a very popular company at all.
Christine · 29 November 2020
★★★★★ 5/5
TrustpilotSmooth process
Smooth processWonderful sales assistant (Olivia Jackson)Top after sales care from site
Sharon · 14 April 2023
Agent replied · 19 June 2024
Thank you for leaving us a review Sharon. We are glad you’ve had a great experience with us at our Branston Leas development. Thanks, Lucy.
★★★★★ 5/5
TrustpilotMy experience so far has been really…
My experience so far has been really good. Carol and Julie are amazing, really helped me a lot. A big thank you from me.
Gina · 17 September 2021
Agent replied · 19 June 2024
Hey Gina, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. I'll pass your comments along to the site team; I'm sure they'll be very pleased with the feedback. Many thanks, Lydia
★★★★★ 5/5
TrustpilotExcellent sales / reservation support…
Excellent sales / reservation support team on site, very accommodating, knowledgeable, no pressure to buy, organised
Stuart · 11 October 2022
Agent replied · 19 June 2024
Hello Stuart, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lydia
★★★★★ 4/5
TrustpilotStaffs are so welcoming.I had a very…
Staffs are so welcoming.I had a very good experience with st modwens.I really recommend st modwens for achieving everyone’s dream home.
Miss · 21 February 2022
Agent replied · 19 June 2024
Hi Sandra, thank you for your review. It's always great to hear that you've had a positive experience with us. We'll be sure to pass your feedback on. Wishing you all the best. Thanks, Lydia
★★★★★ 5/5
TrustpilotI love my St modwen home and would…
I love my St modwen home and would recommend to anyone. No had any issues whatsoever and any little snags were sorted asap
Amy · 28 October 2021
Agent replied · 19 June 2024
Hello Amy, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lydia
★★★★★ 5/5
TrustpilotFirst Class
From the outset of my first visit to the sales office Julie and Gemma have been courteous, accommodating and professional with my purchase and move in. I have been able to visit my plot during the construction stages and now happily living here!
Paul · 29 March 2023
★★★★★ 1/5
TrustpilotPoor ethics within this company
Poor ethics within this company. Using a wonderful bit of woodland to sell properties only to have the land sat on a shortlist for planning. They talk about creating biodiversity but are happy to rip up a woodland that is teeming with wildlife and plant a few trees in its place.Judge a company on their actions, not their words.
Tommy · 9 December 2020
★★★★★ 5/5
TrustpilotThe sales office extremely helpful and…
The sales office extremely helpful and very kind. Love the design of my new house and can’t wait to move in
Cheryl · 23 December 2021
Agent replied · 19 June 2024
Hello Cheryl, thank you for taking the time to review your experience with us. Merry Christmas! Many thanks, Lydia
★★★★★ 5/5
TrustpilotIt was very clear and easy to…
It was very clear and easy to understand. I am happy I chose St. Modwen Homes
Nana · 22 August 2022
Agent replied · 19 June 2024
Hey! It's great to hear you had such a positive experience. We will ensure your comments are passed along to the team at Heathy Wood. Many thanks, Lydia
★★★★★ 5/5
TrustpilotOur new St Modwen Home.
We are very pleased with our St. Modwen home, the staff on site were very helpful and nothing was to much trouble.Thank you.
Robert · 20 August 2021
Agent replied · 19 June 2024
Hey Robert, we are happy that you are loving your new home and have been thrilled with the experience. Thank you from all of us, your feedback is really appreciated, Lydia
★★★★★ 5/5
TrustpilotI have been working with staff Manjit…
I have been working with staff Manjit from the beginning. She’s very supportive and caring. Looking forward to my new home
Mrs · 15 December 2021
Agent replied · 19 June 2024
Hi Rose, thank you for leaving us a review. We are glad you have had a positive experience with us. Thanks, Lydia
★★★★★ 5/5
TrustpilotHelpful team
Helpful team. Will do anything to help. Couldn't ask for more, thr best kind of help when buy our first home.
Lee-anne · 7 December 2021
Agent replied · 19 June 2024
Hello Lee-anne, thank you for taking the time to review your experience with us. We wish you the best of luck in your first home. Many thanks, Lydia
★★★★★ 5/5
Trustpilot10/10
A great experience buying our home in Stratford. Thank you to the team, we are both very happy! :)
Kelly · 12 February 2022
Agent replied · 19 June 2024
Hey Kelly, we are happy that you are loving your new home and have been thrilled with the experience. Thank you from all of us, your feedback is really appreciated, Lydia
★★★★★ 1/5
TrustpilotThe worst customer service ever! Do not buy with st modwen
The worst customer service and snagging management known to man or women! 18 months of hell. Does that help?! Totally incompetent.
Nicky · 8 October 2021
Agent replied · 19 June 2024
Hi Nicky, I am very sorry to hear you are disappointed in your journey so far. Please do not hesitate to contact us on sales@stmodwenhomes.co.uk on and we will be happy to assist you further on this. Thanks, Lydia
★★★★★ 1/5
TrustpilotReluctant 1 star…
As some has said earlier only 1 star as you can't give 0How can they sell homes with the promise of green spaces and a woodland walk then want to cut it down to build 300+ houses, if that isn't mis sold I don't know what is. This company is a disgrace and not to be trusted.
S · 28 November 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
