Every review we hold for the Newport office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleHonestly the worst experience I have ever had with the letting company. Went to a viewing then got told I can’t just ask to rent the property I’ll have to wait to be informed they’ll call me if my application is taken further. I never got a call back so thought I’d ask, got told I don’t have a big enough income so they weren’t gonna progress. I asked why waste my time you would have known this before I went to the viewing as they asked for all GDPR info such as income. In response I got told sorry that’s just how it is before the woman just hung up. I’ve never been more disappointed, this lack of communication and rude customer service. I honestly feel disrespected by the Paul Fosh group and this poor process.
Lucielle · 22 September 2024
Agent replied · 22 October 2024
Hi Lucielle, thank you for taking the time to leave a review and I'm sorry to read this. We have checked with the Lettings team and there is no record of you viewing a property with them. Please feel free to email our head of lettings at nick@paulfoshlettings.com to provide further information so that we can investigate this for you.
★★★★★ 5/5
GoogleThe team at Paul Fosh were excellent, but Sean Roper and Gemma Quinn were exceptional and went way beyond what would be expected in order to achieve a sale of a very difficult part built development on our behalf
Roger · 14 April 2024
Agent replied · 28 April 2024
Thanks for your review, Roger! Very happy to hear you were pleased with the sale.
★★★★★ 4/5
GoogleReally disappointed with the price but both Sean and Gemma have been so, so helpful and kind. I would really like to say a big thank you to you both and would recommend you
Again, thank you
Geraldine Creed
Geraldine · 29 March 2024
Agent replied · 28 April 2024
Thank you for your review, Geraldine.
★★★★★ 5/5
GoogleReally excellent experience. Thank you to Sean for keeping us updated at all stages. All offers passed our way and time given to discuss them. Gemma super responsive and organised in being able to answer any queries or concerns.
Helen · 29 March 2024
Agent replied · 28 April 2024
Thanks for your review, Helen!
★★★★★ 5/5
GoogleMy experience purchasing a property with Paul Fosh Auctions was very positive. I received prompt, professional and helpful contact from Dominique throughout and the whole process was vey straightforward.
Natalie · 14 October 2025
★★★★★ 5/5
GoogleWhe recently advertised our property for sale with Paul fosh who were extremely helpful throughout. I had never sold at auction prior to this sale but certainly would in future. Sean Roper made the process simple and easy to follow from day 1. I was always kept up to date with the progress which completely put my mind at ease. 100% recommend. 5 stats from me.
Chris · 6 July 2021
Agent replied · 6 July 2023
We really appreciate your 5-star review, Chris! Thank you very much 😊 …
★★★★★ 5/5
GoogleI have recently transferred over to Paul Fosh lettings in Newport have been really impressed with the service they provide to both landlords and tenants. Excellent communication with all parties throughout the letting process, and the lettings team are always on hand at the end of the phone if you need to discuss anything.
This is a world away from the experience I had with a large corporate estate agent in Newport - very glad to have transferred over to Paul Fosh!
Tom · 27 May 2024
Agent replied · 25 August 2024
Thanks for your review, Tom! We'll make sure the Lettings team see it.
★★★★★ 5/5
GoogleI was very impressed with Paul Fosh Auctions. Debra, Jackie, Heidi and the team were efficient, helpful and friendly; they guided me through the sale process for a commercial property very smoothly. There were no delays and any queries I …
Peter · 14 April 2025
★★★★★ 5/5
GoogleWe found Paul Fosh Auctions to be friendly and approachable at all times. We dealt with Angie, whom we found to be very helpful and always available to deal with our questions.
Shirley · 14 July 2025
★★★★★ 5/5
GoogleI found Paul Fosh Auctions to be super efficient and easy to work with. Gemma Quinn was prompt and effective in all our dealings.
Very good
Ceri · 14 September 2025
★★★★★ 5/5
GoogleOutstanding service from Paul fosh auctions, especially Sean roper and Gemma right from the first phone call to the auction day every question was answered promptly and Sean was always available to answer any of our queries or questions.
Andrew · 14 April 2025
★★★★★ 5/5
GoogleFrom telephoning Paul Fosh offices to having Debra talk me through the sales process and to answer my queries , and finally the auction, all was very professional & client satisfaction led .
Debra was professional & helpful and was prompt in replying to any queries .
I have no hesitation in recommending Paul Fosh Auctions .
Linda · 28 July 2024
★★★★★ 5/5
GoogleI can highly recommend Paul Fosh Auctions. Sean and Gemma were excellent throughout...friendly, polite, great communication and advice, my questions answered quickly and efficiently...and success in selling at auction. Thank you.
Clair · 7 April 2024
Agent replied · 28 April 2024
Thank you, Clair!
★★★★★ 5/5
GoogleDealing with Olivia has been brilliant and she has been very helpful throughout the journey
AST · 16 December 2025
★★★★★ 5/5
GoogleI always have great dealings with Sean and Gemma from Paul Fosch, they always take the time to talk to meet and answer any enquiries I may have.
Recently purchased a property with Sean from Paul Fosch and he was able to assist in every viewing and take the time to come out of his way to meet me at the property. Also gave me a generous amount of time and also great at communicating between buyers and sellers.
Sibren · 29 March 2024
Agent replied · 28 April 2024
Thanks for taking the time to leave a review, Sibren. We're so pleased you were happy with the service.
★★★★★ 5/5
GoogleGemma was very warm, friendly and reassured and advised on every step of the auction. Highly recommend Paul fosh if you decide to sell a property.
Nikita · 26 June 2024
Agent replied · 25 August 2024
Thank you for the lovely review, Nikita. We'll make sure Gemma sees it!
★★★★★ 5/5
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Hellen · 9 December 2022
★★★★★ 5/5
Google5 stars all round! All the team at Paul Fosh Auctions especially Sean and Jackie! Sold a property at the last auction with great success for more than on the open market! And all completed within 28 days great service!
Alex · 20 July 2023
Agent replied · 28 August 2023
Hi Alex,
Thank you for the 5-star review
We were delighted with the result from your property and are thrilled to hear that you enjoyed your experience with us.
We'll be sure to pass your kind words onto Sean & Jackie. And look forward to working with you again in the near future
Regards
The Paul Fosh Team
★★★★★ 5/5
GooglePaul Fosh Auctioneers provided me with excellent customer service, particularly Sean Roper. Sean’s market awareness, advice and ability to facilitate a deal, certainly helped achieve the sale. Gemma Quinn-Morris also delivered extremely timely support.
Mark · 14 May 2025
★★★★★ 5/5
GoogleGreat service from Paul Fosh auctions, Have bought from them in the past but this is a first for us by auction. Watching the action online was exciting to say the least
Sean and Gemma kept us in the loop continuously, Will certainly use them again,
Aidan /Beryl Gethin
Aidan · 6 July 2022
Agent replied · 6 July 2023
Hi Aidan,
Thank you very much for your 5-star review.
As a team we pride ourselves on offering the best possible experience for our customers. And feedback like this makes all the hard work very worth-while.
We'll pass your kind words onto Sean, Gemma and the rest of the team. They'll be delighted!
we look forward to working with you again on our future auctions
Best wishes
The Paul Fosh Team
★★★★★ 5/5
GoogleFirst time using an auction service but can’t recommend Paul Fosh highly enough in particular, Debra Bisley, who made the whole process easy to understand and was incredibly knowledgeable, proactive and responsive throughout the whole process. Even before the auction started Debra was introducing potential buyers and helped us achieve a great result. Highly recommended.
David · 6 July 2021
Agent replied · 6 July 2023
Thanks for the brilliant review, David! Debra is over the moon with the sale :)
★★★★★ 5/5
GoogleThe team at Paul Fosh Auctions made the emotive and remote sale of our family’s holiday home a very straight forward experience. A great team who are a rare combination of compassionate, patient and professional - I would not hesitate to recommend them.
Hannah · 8 December 2022
Agent replied · 6 July 2023
Hi Hannah,
Thank you for the 5-star review
It was an absolute pleasure working with you and your family and we're delighted that you were happy with our service and your experience with Paul Fosh Auctions.
We'd also like to thank you for your kind words, card and gift. The whole team, particularly Angie appreciate the gesture very much
Regards
The Paul Fosh Team
★★★★★ 5/5
GoogleWe sold our property with Paul fosh auctions ,they were a great company to deal with and the process couldn't have been any easier.Jackie,Debra,Oliver and the rest of the staff I dealt with kept in contact with us every step of the way and if I had any questions to ask there was Alway someone there to answer.
I will definitely be used them again in the near future.
Laurie · 14 August 2025
★★★★★ 5/5
GoogleFantastic service from beginning to end. The whole team were efficient and professional, but a special mention to Gemma Vaughan who went above and beyond! Highly recommended 🌟🌟🌟🌟🌟 …
Lisa · 18 December 2023
Agent replied · 1 January 2024
Thanks for your review, Lisa! We're always happy to help and Gemma is a real star ⭐
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