5/5
TrustpilotWhoever I spoke to they were always…
Whoever I spoke to they were always helpful and honest and nothing was too much trouble.
Agent replied · 24 December 2024
Hi Jenny, thanks very much for leaving a review! Best, Auction House
Trusted Agent profile · Newport
Auction House Newport reviews
★★★★★
1,113 reviews across 3 platforms
Gold Tops House, 8a Pentonville, Newport, NP20 5HB
Auction House's office in Newport, at Gold Tops House, is rated 4.8 out of 5 across 1,113 reviews on three platforms, including 20 Google reviews rated 4.9.
20
Reviews on Google
This office
8
Reviews on Facebook
This office
1,085
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Newport office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery easy to deal with
I would really recommend this auction house. Chris Jackson who was really friendly kept me fully informed from start to finish. Also his colleague Stephen Schofield was also of great help.
5/5
TrustpilotSOLD A PROPERTY
I used gary Davidson at the east Anglian region office, I found them very helpful in managing the selling of a property within our portfolio. Gary was particularly helpful in arranging all the paperwork and viewings, I didn’t really have to do anything, 10/10
5/5
TrustpilotA real pleasure
A real pleasure doing business with the Auction House. Very efficient and great communication. Helpful and friendly. A Big thank you and appreciation to Chris Jackson and Stephen Schofield. Celebrating the exchange on properties!!! I definitely recommend The Auction House and will use them again.
Agent replied · 16 June 2024
Hi Karen, thank you for taking the time to share your feedback. We look forward to working with you again in the future! All the best - Abi
5/5
TrustpilotThe auction house will do absolutely everything to get you the best price
I can recommend this auction house to anyone, very professional and will go the extra mile to do the best for you, with updates along the way, they do their upmost to get you the best price. 5* all the way, many thanks
Agent replied · 16 June 2024
Thank you for your great feedback. All the best - Sam
5/5
TrustpilotAuction House North Wales
Exceptional service from Dan at Auction House North Wale. The service provided was of the highest standard. Would definitely use again.
Agent replied · 27 October 2024
Hi Llyr, thanks for your excellent review of Dan's service and the Auction House North Wales team! We look forward to working with you again. Best, Auction House
4/5
TrustpilotAuction House dealt with the admin on…
Auction House dealt with the admin on this occasion: my substantive communications were with the joint auctioneers. The process was efficient, with perhaps somewhat too many emails if anything.
Agent replied · 16 June 2024
Thank you Peter for your review, we are so pleased to here you found the process to be efficient. Best wishes - Lauren
5/5
Trustpilot2 viewings with Dan
2 viewings with Dan arranged at short notice, very helpful and one was way outside normal hours. Exceptional service as always, highly appreciated.
Agent replied · 24 August 2024
Hi Darryl, thank you for leaving a positive review. It's wonderful to hear that you received exceptional service from Dan at Auction House North Wales. Best, Auction House
1/5
TrustpilotTo many fees house packed full of furniture
To many fees added to sale price, house packed full of furniture I have had to remove. Definately a sellers site no good for buyer
Agent replied · 24 August 2024
Hello, thank you for your feedback. We pride ourselves on being transparent to our buyers. The fees and requirement to remove furniture from the property were stated in the special conditions within the legal pack. Our property listings do state an Important Notice to Prospective Buyers as follows: We draw your attention to the Special Conditions of Sale within the Legal Pack, referring to other charges in addition to the purchase price which may become payable. Such costs may include Search Fees, reimbursement of Sellers costs and Legal Fees, and Transfer Fees amongst others. This information was made available to all prospective buyers and should form part of your decision making process before proceeding to bid on the property. Performing your own due diligence is essential when buying a property at auction. Kindest Regards Auction House
5/5
TrustpilotI very happy to see that auction house…
I very happy to see that auction house staff have tried their best to feed me with all information & queries I raised. My thanks to all the members of staff for their support & cooperation.
Agent replied · 16 June 2024
Hi Abdul, thank you for your great feedback. We'll be sure to pass this on to the East Anglia team. All the best - Sam
5/5
TrustpilotThey were so helpful with the whole…
They were so helpful with the whole process. They explained everything in terms that you can understand
Agent replied · 24 December 2024
Hi Jason, it's fantastic to hear you received helpful and clear explanation of the auction process! Best, Auction House
5/5
TrustpilotGreat communication
Great communication, the whole team always had time to talk, knowledgeable and helpful. Never seemed pushy. Just a decent pleasant honest process. Thanks to you all, stu
Agent replied · 16 June 2024
Thank you, Stuart, for your review of Auction House; we are so pleased to hear you received great communication throughout the experience. All the best - Lauren
5/5
TrustpilotSelling a property at auction was…
Selling a property at auction was totally new to us but Andy and Catherine at Auction House made it seamless assuring us honestly from start to finish. We set a guide price and achieved over that so left the experience happy.
Agent replied · 16 June 2024
Thank you for your review. We'll be sure to share your kind words with Andy and Catherine too. All the best - Sarah
5/5
TrustpilotSo far the service we have received has…
So far the service we have received has been excellent, extremely helpful and very friendly
Agent replied · 24 December 2024
Hi Anne, it's great to hear you have received excellent service, thanks for leaving a review. Best, Auction House
5/5
TrustpilotUsing Auction House proved to be very straight forward.
The communication was excellent. Personal phone calls as well as Email confirmations. Always quick to respond, in a friendly manner, with clear information. It made the whole process very easy.
Agent replied · 16 June 2024
Hi James, thank you for your great review! We're really pleased you had a great experience with the Auction House East Anglia team. All the best - Sam
4/5
TrustpilotSpeedy and efficient
I was kept well informed throughout the process and managed to get the reserve price required. It was a fairly quick and painless process which after months of using Estate Agents came as a welcome relief.
Agent replied · 16 June 2024
Thank you for your review. All the best - Sarah
5/5
TrustpilotExcellent service
I dealt with catherine and I was so impress, she is absolutely amazing and extra helpful. I hassled her all the way through and she was always extremely patient with me .
Agent replied · 16 June 2024
Thank you Noorah for your review of Catherine & Auction House. We are so pleased to hear Catherine was helpful and patient throughout the process. We look forward to helping you again in the future - Lauren
5/5
TrustpilotGreat service and communication.
Great service from Chris and the guys at Auction House SW. kept inform all the way through and all parties happy with the results.Moving On - Partner Agents
Agent replied · 16 June 2024
Thank you for your review of Chris & Auction House South West. We so pleased to hear you were provided a great service. All the best - Lauren
5/5
TrustpilotGreat to do business with.
Very professional with great advice and assistance in knowledge of market. Friendly staff who are always there to help. Mr Fenton’s help was greatly appreciated as was everyone else at auction house.
Agent replied · 16 June 2024
Hi David, thank you for your great feedback. All the best - Sam
5/5
TrustpilotOur first sale at auction!
Bryan Baxter professionally guided us through our first sale at auction with his experience & knowledge helping us to achieve an offer prior to the auction day!The friendly team communicated throughout the whole process making it a very fast & straightforward experience & the perfect outcome!
Agent replied · 16 June 2024
Hi Carly Thank you so much for your wonderful review. We're so pleased that you had such a positive experience selling at auction for the first time. All the best - Abi
5/5
Trustpilottransparent Auction Experience
easy to sign up to Auction sale, fixed realistic guide achieved a better price
Agent replied · 24 December 2024
Hi Jeremy, thanks for leaving a review of the London team! Best, Auction House
5/5
TrustpilotProfessional
Professional, easy to get hold of, explained everything clearly, helpful. All good
Agent replied · 24 December 2024
Hi Jane, thanks for taking the time to leave a review! Best, Auction House
5/5
TrustpilotStaff extremely helpful
Staff extremely helpful, Robert did everything he could to guide me thro the process. Very satisfied with the way things went, wouldn’t hesitate to recommend
Agent replied · 16 June 2024
Thank you, Elizabeth, for your review of Auction House; we are so pleased to hear you found the team extremely helpful. All the best -Lauren
5/5
TrustpilotAll staff were amazing
All staff were amazing. Helpful, efficient and made the whole process extremely easy.
Agent replied · 24 December 2024
Hi Susan, thanks for taking the time to leave this fantastic feedback! Great to hear the process was made extremely easy for you by the Auction House East Anglia team. Best, Auction House
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Tell us what you need and we'll put you in touch. Auction House hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newport.
