Auction House Newport reviews

★★★★★ 5/5

Trustpilot

Great experience - Chris and the team are professional and…

Chris and the team are professional and extremely friendly giving that personal touch. They made the whole process run seamlessly and no question went unanswered. Would highly recommend.

Ashley · 17 September 2026

★★★★★ 5/5

Trustpilot

Thank you for your assistance with the…

Thank you for your assistance with the purchase of my first project. You were efficient throughout the process while also being patient, friendly, and understanding. I truly appreciated your support and guidance, which made the experience a worthwhile. Melanie and team thank you once again.

Gloria · 19 May 2026

★★★★★ 5/5

Trustpilot

Great communication, total transparency, and a smooth sale.

My house auction went incredibly smoothly, all thanks to Chris and the south west team! I'd highly recommend Auction House UK to anyone who needs their services.

Leo · 9 September 2026

★★★★★ 5/5

Google

After a very stressful journey selling our property in a chain, Marc and his team at Auction House came to our rescue! Marc worked with us every step of the way and his team communicated with us throughout everything. We cannot recommend these guys enough, they truly took the stress away from us. Marc is honest, reliable and upfront from the very beginning which is what we were really looking for. Highly recommended from us 👌

James · 12 July 2025

★★★★★ 5/5

Trustpilot

Process made simple

I had never purchased a property using an auction company before. The whole process was made extremely easy throughout, from the initial contact for a viewing right through until an extremely quick completion. Communication, from Melanie in particular was second to non, on day competition she called me within minutes, to inform me. The team were friendly, helpful and so efficient. I can recommend them without reservation.

Anthony · 7 October 2026

★★★★★ 4/5

Trustpilot

Tom has been brilliant from first time…

Tom has been brilliant from first time we saw the house, was open and honest throughout! from around 6th August to now

Margaret · 10 September 2026

★★★★★ 5/5

Trustpilot

First time buying at auction…

First time buying at auction -everything went smoothly and Auction House were there for us every step of the way. We picked up the keys on Wednesday! Very happy with the process and the people (thanks Melanie!).

Benjamin · 29 May 2026

★★★★★ 5/5

Trustpilot

Hannah and Bailey were excellent

Hannah and Bailey were excellent. Communication throughout was great and the property was sold in a timely period. We wanted a swift and timely sale and achieved it. Could not have wished for more, Thank you both.

Steven · 8 May 2026

★★★★★ 5/5

Trustpilot

Staff at auction house were very…

Staff at auction house were very helpful. Sam and Megan were extremely professional and helpful

Adeel · 1 October 2026

★★★★★ 4/5

Trustpilot

I like this company

I like this company. Very efficient and quick before and after the purchase I made, keeping me informed all the way. Actual auction bidding is easy and they give you time to think and make a bid. I would have given it 5* but you have to make a deposit to bid (which is fair enough), and if you are successful in your bid you then have to find 10% of the purchase price fairly quickly (again ok), however they don't let you use the deposit amount they already have. This is returned to you when they have the 10%. Seems strange to me unless there is some legal thing going on here.

Anthony · 1 June 2026

★★★★★ 5/5

Trustpilot

5* star people

Fantastic service from Mark and the team. Excellent communication at every step of the way and I felt very well represented. They make the stressful and challenging process of selling as easy as possible.

Kieron · 15 May 2026

★★★★★ 5/5

Trustpilot

Property Auctions are the future!

First time ever buying a property at auction. And wow - Auction House Wales delivered for us! Tempting guide prices got us interested and the comprehensive legal pack gave us the lowdown. Was unlucky to get the previous property (outbid!), but we stayed in there and found something even better the following month. Dan knew the property and the seller - being the ideal person to help make the process as frictionless as possible. The process was super quick, very professional and all completed in under 28 days.

Craig · 22 May 2026

★★★★★ 5/5

Trustpilot

New business adventure

I recently started a new business adventure totally different to what I would normally do but romilly gave me the confidence and knowledge and put me at ease to help with learning about property sales. I would highly recommend to anyone wanting to learn about the propert market and good contacts to help with any additional needs. Highly recommended

Andrew · 24 September 2026

★★★★★ 5/5

Trustpilot

An exceptional experience

Olivia the auctioneer came to value my property she was so positive and enthusiastic, explained everything including all the financial details in a very clear and understandable way. Everything I needed was dealt with from legal recommendation to garden clearance. Advertising was extensive as were the number of viewings both online and in person which resulted in a sale beyond my expectations. The whole team kept me informed all the way both by phone and email. From the outset I felt very positive right up to the auction. I thank everyone I dealt with for their friendliness and professionalism.

Ian · 7 December 2024

★★★★★ 5/5

Trustpilot

Auction house are awesome nothing was…

Auction house are awesome nothing was too much trouble for them Romilly was totally outstanding went above and beyond. We've dealt with a few estate agents over the years and we can honestly say auction house are the best and we would recommend them 100% straight forward answers and always contacted us when they said they would not like other estate agents where you are endlessly chasing them for information and answers if we could leave a 10 star for auction house we would thank you so much we are now setting in to the house we always wanted

Tiny · 21 November 2024

★★★★★ 5/5

Trustpilot

I had a fantastic experience with...

I had a fantastic experience with Melanie at Auction House from start to finish. She was incredibly helpful, friendly, and efficient throughout the entire process. She kept everything running smoothly, answered all my questions promptly, and made the whole experience stress-free and enjoyable. Her professionalism and excellent customer service really stood out. I truly appreciated all her help and would highly recommend both Melanie and Auction House to anyone looking for a reliable and supportive service

Tom · 12 May 2026

★★★★★ 5/5

Trustpilot

Simply outstanding Estate Agency (Edwards Moore - The Auction House)

I recently had the pleasure of working with Edwards Moore Estate Agents (The Auction House) to sell my home, and I can’t express enough how exceptional the experience was, thanks to Cheryl and Chris. From the very beginning, they offered an unparalleled level of support, professionalism, and dedication, making the entire process not only smooth but genuinely enjoyable.Selling a home can be daunting, but Cheryl and Chris’s guidance and expertise eased every concern I had. They took the time to understand my needs and were always available to answer questions, no matter how small. Cheryl’s warmth and attention to detail created an immediate sense of trust; she is someone who genuinely cares about her clients and goes the extra mile to ensure they feel supported. Her knowledge of the market, paired with her open and honest communication, helped me feel confident every step of the way.Chris was equally outstanding. His insights into pricing, staging, and marketing strategies were spot-on and played a key role in attracting the right buyers to my property. He demonstrated impressive negotiation skills, ensuring that I received the best possible outcome for my sale. His professionalism and experience were evident throughout, and he was always available to provide clarity and reassurance during what could otherwise have been a stressful process.One of the standout aspects of working with Edwards Moore (The Auction House) was the seamlessness of their service. Cheryl and Chris handled everything with precision and efficiency, from arranging viewings to managing offers and ensuring that all legal and financial aspects were in order. Their attention to detail and commitment to providing a first-class service were clear in every interaction.Beyond their professional capabilities, Cheryl and Chris brought a personal touch that truly set them apart. They treated the sale of my home as if it were their own, making me feel valued and respected. This level of care and commitment is rare, and it’s what makes Edwards Moore (The Auction House) a standout agency.If you’re looking for estate agents who genuinely care about your experience and who will guide you through every step with expertise, integrity, and kindness, I can’t recommend Cheryl, Chris, and the Edwards Moore (The Auction House) team enough. They transformed what can be a challenging journey into a memorable and positive experience, and I am incredibly grateful for their hard work.

Mohammed · 14 November 2024

★★★★★ 5/5

Trustpilot

Highly recommended service

The process from start to finish was so easy and stress free ! We were given clear information from the start, any questions we had were answered straight sway without hesitation! Our point of contact Dan was very approachable and was always available.At no point were we pressured into making any decisions, just given help and guidance and offered comparable information.We were guided through the simple process and kept fully up to date with every step! Honestly can’t thank the team enough for making it happen so quickly and so stress free! Highly recommended !

Ez · 12 November 2024

★★★★★ 5/5

Trustpilot

Everything went smoothly and customer…

Everything went smoothly and customer service excellent Thankbyou

Tina · 18 September 2026

★★★★★ 5/5

Trustpilot

Don't Worry!

This was the first time I bought from an auction so was apprehensive. However my experience was fantastic!!! The whole process was made straight forward with Helen "holding my hand" through the whole process and was available quickly if I needed to ask any questions. Definitely would use the Auction House again Again a great experience.

Terrence · 14 September 2026

★★★★★ 5/5

Trustpilot

This was my first modern auction…

This was my first modern auction purchase. I was a bit concerned that I wouldn’t be able to get any information about the property outside of the auction pack.Wrong! I was able to obtain far more information from the auction house, and viewing. I did have a few questions which were put to the vendor and I got the response. So very similar to through an estate agent.Auction house were very clear about the charges that I would be expected to pay and the timescales in when I needed to pay them.Romilly was very good at taking me through step-by-step before and after my successful auction win.The online bidding process was very simple.Within the month I have gone on to buy a second property through auction house.

JQ75 · 24 October 2024

★★★★★ 5/5

Trustpilot

They put people before profit

I sold a house with Auction house 9 years ago , It was brilliant and went for way over the price of the estate agent .I gave great reviews back thenThe reason I'm writing this review is because i have sold with an estate agent and Even though i didn't use them this time . Dan and Bryony gave their time freely to advise me And they were focused on what was best for me and not making a profit. Its worth a review because this really is an ethical firm that puts you first .I am proof .Thank you Dan and Bryony . Auction house is a fantastic firm

Marlena · 19 October 2024

★★★★★ 5/5

Trustpilot

Auction House were great from the start…

Auction House were great from the start to the end. The lot I was looking at I saw only a few days before the auction I managed to view the property register and see all documentations needed after the auction they were polite and helpful. Highly recommend as a purchasing platform thank you to the team.

Jeff · 11 September 2026

★★★★★ 5/5

Trustpilot

Perfect support

From my initial contact, telephone calls, right through to the auction itself, the professionals I spoke to were so helpful and friendly. They guided me through the process (as a trepidatious, first time auction participant) and ensured I was fully informed and supported. Thank you so much for all your help, information and reassurance.

DMA · 23 September 2026