MK Property LTD Newport Pagnell reviews

★★★★★ 5/5

Google

I’m writing this after more than a year with MK Property and their subsidiary, Venture Residential, and the experience has grown genuinely positive over time. It took me a little while to settle into their way of working, emails, the repair portal, the accounts portal, especially as I was used to a single point of contact. But once I adjusted, everything became much easier. The team has been consistently kind, responsive, and reassuring. They keep me informed about any changes or issues with the property and take the stress of day‑to‑day management off my shoulders. A special mention to Julia, Kevin, and Sandeep, who have each been wonderfully supportive in their roles. I’m very comfortable recommending them.

Tarun · 12 June 2026

★★★★★ 1/5

Trustpilot

If you want to keep you deposit, just don't pay them last month rent

1. When I moved in the property didn't have heating, it took me around 10 month until it got fixed, and it got fixed 1 week before a city council had visited the property, and it stopped working again after their visit. 2. There was a roof leak in the kitchen, the whole was alweys wet, property managment kept sending her husban to fix it, and he kept braking the sealing and fixing it back, never in the end it got fixed. 3. I left the property, they want to keep 80% of deposit to redecorate the property, and clean it, and demages that were there before I have moved in. And obviously I had tried so many times to email them, call them. Emails and their website to report accidents they simply ignore, on the calls they keep saying that the needed college is away for lunch and they call me back, and never do.

Михи · 18 April 2026

★★★★★ 5/5

Google

I met Rehan Dewji at the premises which looked as though it had quite a lot of renovations done but as soon as as he showed me into the hall and said it was upstairs I had to say no to it I cannot manage stairs anymore but it would be love for someone who could the hallway is quite wide and the stairs are wider than some I’ve seen I must thank Rehan for his time and hope he gets in touch with something more suitable in the LU3 area around Icknield way

Vivienne · 16 March 2026

★★★★★ 5/5

Google

Highly recommend Emily O'Leary! She provided exceptional service throughout my entire home renting journey. She was incredibly helpful and proactive from our first meeting right through to completion. If you want an agent who genuinely cares and stays on top of every detail, look no further." Super grateful to you Emily, and your colleague Grace who was very helpful as well in your absence. Amazing team work! 😊

Fiona · 16 March 2026

★★★★★ 5/5

Google

Me and my partner have been renting a property for almost three years now . Where this company has gone through many restructures and people leaving the company . Where our property handover has not been handled properly. Where we wait months for response to emails contract renewals or communication between the landlord and ourselves. Which has been a struggle to find any answers, still waiting now for an investigation to be completed about their miss communication. However I will say one BIG mention to Tyron in their maintenance department. First occasion I was mis directed to his department about contract renewal, even though it wasn't his job he chased up all the emails sent to me and my partner and got through to the right person to talk to the landlord to resolve a matter . This all completed in the same day , yet the lettings department take weeks or even months or never respond. Ringing today for a specific maintenance problem with no hot water or heating for two days . He didn't hesitate and rang the contractor straight away to chase up why they haven't contact us . I remembered his voice and very thankful that it was him at the end of the phone knowing that the situation was being handled by a professional. Can not thank him enough for all his help while living in this property fulling well knowing this is not his job or his department to deal with half the issues we have had dealing with this estate agents.

Louise · 16 October 2024

★★★★★ 5/5

Google

An absolute brilliant company to rent from. I have been with MK Property and Venture for six years, never an issue if things need fixed. Customer service is second to none, shout out to Julia Middleton for just that, a real diamond I highly recommend this company and their staff.

RickStar · 12 June 2026

★★★★★ 5/5

Google

There has been an ongoing problem with a roof leak in a flat I own in Luton that Tyron has been very helpful in trying to get resolved. Constantly sending emails to the management Co and copying me in as well as phone calls. The problem has not been fixed yet but should be soon, thanks to Tyron's proffesionalism. I cannot fault his conduct and help in this matter. I also highly recomended the company he works for . Regards Mr Christopher Norden

Christopher · 14 June 2024

★★★★★ 1/5

Google

For landlords Based on my experience, I would struggle to imagine a less reassuring choice of property management company. MK Property/Venture only contacted me about arranging the electrical safety inspection after the existing certificate had already expired. Landlords employ a managing agent precisely so that important compliance dates are monitored and dealt with proactively, not noticed after the fact. I would consider that an unnecessary compliance risk for any landlord trusting them to manage a property professionally. Their general administration was no better. My landlord and I agreed a rent figure directly, yet MK Property/Venture sent me a tenancy agreement containing a generic amount they had apparently chosen themselves, presenting it as though everything had already been agreed without first confirming it with the landlord. More concerningly, they repeatedly copied a completely unrelated woman into months of formal correspondence about my tenancy and sent her documents relating to the property. She told them several times that she did not know me and had no connection whatsoever to the property. Despite this, MK Property/Venture somehow remained incapable of correcting their records for months. Watching a stranger repeatedly explain to a property management company that she was, in fact, a stranger would have been almost funny if my personal correspondence and documents had not been involved. If you are a landlord, I would seriously question what exactly you are paying them to manage... For tenants Do not expect reported problems to be followed up. Issues would simply disappear into the void, only for someone to contact me months later asking whether the problem I had reported had ever been resolved. Apparently, monitoring repairs is something the tenant is expected to do on behalf of the property manager. Their handling of viewings at the end of the tenancy was particularly unpleasant. Rather than asking when I was available, they informed me that the property had been advertised and that people would be attending at a specific date and time. When I explained that I was unavailable, I was accused of “being difficult” and lectured about my obligation to permit viewings, including the wonderfully professional remark: “Do you expect me to find a tenant in two days?” We eventually agreed on another day. I remained at home waiting, but nobody arrived. When I challenged them, they claimed that we had never agreed to that date and that all the viewings were actually scheduled for the following week. No apology, naturally. They simply wasted my day and denied the arrangement had existed. Even after I had moved out and a new tenant had taken over the property, MK Property/Venture had not started the process of returning my deposit. They only did so after I contacted them to ask where it was. The overall impression was of a company that is perpetually surprised by the basic responsibilities of property management. Disorganised, careless and astonishingly unprofessional from beginning to end. I would never recommend MK Property/Venture (and any affiliates) to either a landlord or a tenant.

Atahan · 12 September 2026

★★★★★ 2/5

Google

Oh dear, what can I say? Review of our four bedroomed property included comments on six bedrooms but also said there were no signs of multiple occupation. Interesting for a property tenanted by a family of four. Our contract was with Beasleys, Woburn Sands but inspection carried out by MK Property & Lettings Ltd. The photos were clear but some of the comments questionable. The inspector failed to turn up on time and after multiple phone calls arrived saying "how lucky, i was on my way to Bletchley when my car broke down. Fortunate that I was nearby".

Sonja · 12 September 2026

★★★★★ 1/5

Google

The check in process with Ibra was very quick, professional and friendly! The stress doesn't start until you move in, I'd seriously think twice before using these again...and the stress continues after you've moved out!! Contacting us DAILY saying we owe rent for the coming month when our contract has already ended!! Absolute joke.

Ilainie · 6 June 2025

★★★★★ 5/5

Google

I had the pleasure of working with Elise recently, and I must say, it was an exceptional experience . Their professionalism, dedication, and expertise truly set them apart in the industry. One thing that particularly stood out was Elise's proactive communication. They kept us informed , providing regular updates and promptly responding to any queries. In addition to their professional competence, Elsie also exhibited outstanding interpersonal skills. Overall, I cannot recommend Elsie's highly enough. Whether you're buying, selling, or renting, Elise is the ideal partner to help you achieve your property goals. Thank you for your outstanding support and assistance!"

Tanuj · 17 May 2024

★★★★★ 5/5

Google

If you have an issue, of all those working at MK lettings, Kevin Finch has been the one to always get issues resolved. Professional and efficient with excellent communication skills and a good dose of humour. Kevin has made my experience with this letting agency smooth.

Rosalia · 12 May 2026

★★★★★ 5/5

Google

Thank you for all your help whilst we were in the rental property. We were new to being tenants and found the assistance you gave us invaluable. Communication was brilliant and the experience was a great example of some of the benefits of renting a place to live. Thanks to Carla Levitt and Julia Middleton.

Rich · 16 February 2026

★★★★★ 5/5

Google

I worked with Jack Courtney to find a new home in MK, he was very professional, helpfully and patient with my limited availability. I've found a lot of estate agents to be pretty passive or with poor communication but Jack stood out as proactive and genuinely interested in finding the right place to call home rather than just selling a house. Would recommend you speak to him if looking for a place in MK

James · 9 June 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with MK Property for my rental needs, and I cannot recommend them enough! From the moment I reached out, the Team was incredibly responsive and professional. A special mention goes to Mr. Ibrar Mian, the letting manager. His expertise and dedication truly set him apart. Ibrar was always available to answer my questions, and he guided me through the entire process, making it seamless and stress-free. What impressed me the most was his attention to detail and commitment to ensuring everything was in order. He followed up after my move to make sure everything was going smoothly, which speaks volumes about his customer service. If you’re looking for a reliable property agency with knowledgeable staff, I highly recommend reaching out to MK Property. Their professionalism and support made my rental experience truly enjoyable!

S · 16 May 2025

★★★★★ 1/5

Google

As the landlord i called aleast 5 to 6 times whilst coming back to UK and everytime i left a message for someone to call me i had NO response what so ever. I would expect a professional service which I had with Neil in the past. It makes me think that if my property was up for rent then what would happen if someone's was keen to rent... not what I would expect.

Manoj · 12 November 2025

★★★★★ 1/5

Trustpilot

I do not recommend MKP as explained in my feedback

Since early September that MKP advertised my house, although my house is in one of the most popular areas I was not receiving as expected number of appointments and feedback. I was being told that I have to reduce the price week by week. Eventually I was told that there is no applicant, so I was proposed that there is a service company who is interested to rent my house. My feeling is that it was a plan that MKP not to handle any applicants who were interested probably to lead me to a service company. I inevitably accepted to see what a service company can offer. I received an offer 100 pounds less than asking price and a draft copy of contract including a not very clear term regarding Gas & Electricity as below: “Gas & Electricity bills to be include in the monthly rental figure paid by the tenant” As normal practice, Tenant is responsible for all utilities that’s why I did not pay attention too much to such a term and I gave “please proceed “by e-mail to MKP. Although I have not signed the contract yet, MKP passed my keys to the service company. After providing meter readings, I was told by MKP that paying Gas & Electricity bills are in my responsibility as per this term. I told MKP that I was misled and disagree so as I have not signed the contract, I advised MKP to either confirm utility bills are in the tenant’s scope or cancel the deal. · MKP must obtain two parties’ signatures and exchange the contract before passing keys to a tenant. · MKP should not mislead a landlord by not handling any applicants who are interested unproperly. · Any important and unusual terms shall be enough highlighted for Landlord’s attention. I have never expected that MKP include such a term that Landlord is responsible for Gas & Electricity bills in my contract without making me enough caution.

Babak · 15 December 2022

★★★★★ 5/5

Google

"Outstanding Service from Ibrar at MK Property and Lettings" I recently had the pleasure of working with Ibrar at MK Property and Lettings, and I couldn't be more impressed with the service. From the moment I walked in, Ibrar was friendly, professional, and extremely knowledgeable about the market. He took the time to understand my needs and guided me through the entire process smoothly. His communication was clear and timely, and he was always available to answer any questions I had. I really appreciated his patience and attention to detail. I would highly recommend MK Property and Lettings, especially Ibrar, to anyone looking for reliable property services. Thank you for making this experience so positive!

Harishesh · 20 November 2024

★★★★★ 5/5

Google

Rehab was very helpful and was willing to help find a solution, unfortunately one of our party was not happy with the location on a hill and bendy roads with idiot drivers

Dave · 10 April 2026

★★★★★ 5/5

Google

We had the absolute pleasure of dealing with Elise, I can’t tell you how easy Elise made an extremely stressful time for our family, she went above and beyond to help us find a property and got things moving swiftly to accommodate us. We will be forever grateful for all Elise has done for us. THANK YOU!

Kamran · 17 May 2024

★★★★★ 5/5

Google

Julia from Accounts is always helpful, approachable, and quick to respond. Thank you for your excellent support!

Wahid · 12 July 2026

★★★★★ 5/5

Google

Elise was very helpful and professional throughout my purchase. She ‘walked’ me through the whole process from start to finish which was very much needed for me being a first time homeowner. Will strongly be recommending her expertise for anyone that requires it in the near future.

Krishan · 2 October 2024

★★★★★ 5/5

Google

Julia was fantastic to work with. She was professional, attentive. She communicated clearly, answered all my questions promptly, and went above and beyond to ensure everything was handled efficiently. I’d happily recommend Julia to anyone looking for a reliable and friendly letting agent.

Kevin · 25 November 2025

★★★★★ 5/5

Google

The family was very impressed with the property. Would like to thank Elise Potts, for giving us the opportunity, to view the property. This gave us a better insight into the properties that are available and most importantly, the location, we would love to move to.

Lorna · 23 September 2024