Savills Lettings Newmarket reviews

★★★★★ 5/5

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Feedback on a recent sale through Savills- Stamford

Having just completed the sale of a property through Savills I am moved to note that I hold them in the highest regard for their professionalism and commitment to achieving the sale of a 'difficult' house.James Abbott and his team have served me very well in that endeavour.James himself is both humble and decisive ( a rare combination in ones normal perception of an estate agent ) and has a perfectly honed instinct for differentiating between the emotional interest of prospective buyers and their real potential as proceedable candidates. His efficiency and the level of energy he invests in the process is an example of what one can expect from this trusted Company. So many thanks to James and his team.HC. Lincolnshire.

Hans · 1 October 2020

★★★★★ 5/5

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Selling my house

I didn't sell my house through Savills in the end but it wasn't for lack of trying. They provided a first class service, they did all the viewings themselves and gave immediate feedback after every visit. All the team worked hard, especially Sarah, Hannah and Charlie who really promoted my house well. They were particularly good at getting potential clients from London. I would use them again if I was selling a house. Thank you Godfrey for putting your top team on the case. Recommend you use them

Lynda · 24 September 2020

★★★★★ 5/5

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Worked hard in a slow market

Savills worked very hard to deliver the sale of our house in a slow market. They never gave up and were supportive and responsive throughout the process - from beginning to end.

Owen · 30 April 2026

★★★★★ 1/5

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We have a commercial property in London…

We have a commercial property in London which we want to sell. I called Savills and they point blank refused to market the property, even though it's a prime location in Kensington High Street. They did not even entertain a conversation with me and rudely said the property is not a good location and they are not interested. We also have another commericial property in a prime location in Chelsea and wanted to put up for rent with them before this and after an initial phone call, the agent never replied to any of my emails. Generally poor service and no customer skills.

Marianne · 18 December 2025

★★★★★ 5/5

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Mark Fell

Mark from Waterloo office went out of his way to help us find the perfect flat for us! He was incredibly friendly, knowledgeable and went above and beyond. He was open and honest about where we could negotiate and communicated well between us and the landlord, especially through the whole lockdown period. He handles clients with a great deal of respect, consideration and “let’s get it done” manner He has made himself available despite the 8 hour time difference. Felt very supported and helped :) thank you again for making the process so easy and stress free. I recommend Savills services and strongly recommend Mark as your agent.

Madge · 19 September 2020

★★★★★ 5/5

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Rebecca Cherry is a great asset to Savills

I owned and ran a letting and one of Surreys largest Property Management company's for 28 years, so I know the industry very well. I placed my site of 6 luxury apartments with the the lettings office of Savills in Sevenoaks. During the last year, I have had an exemplary service from their Letting Department, with a special mention to Rebecca Cherry who is the Property Manager. Her diligence, professionalism, efficiency and her dedication is first class. The whole team has been fantastic and my voids are minimal. Well run and with a high quality service to both myself as the Landlord but also to my tenants.

Adam · 17 September 2020

★★★★★ 5/5

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Best Property Agent in Fulham Savills- Emma Stead

As a buying agent for our clients ,we are very grateful to Emma Stead of the Savills Fulham Office for working with us over a number of months to find the perfect property for them. Emma was a pleasure to work with and ensured that the clients exchanged asap , worked diligently and kept us all informed throughout the process- a credit to Savills and her Fulham Office- Thank you! Sohail- Eurocap International

AG · 3 February 2022

★★★★★ 5/5

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What can we say!

What can we say, but only that our experience was first class. David Stafford was totally in control of the selling process. He kept us informed at every step of the way. He negotiated on our behalf and kept us informed about the way forward in our negotiations as well as what we should accept and when we should walk away. We placed our trust in his judgement every step of the way and it worked for us. We cannot express how grateful we are that he held us by the hand and guided us to where we wanted to go. Thank you David Stafford - at Savills - Diolch fy ffrind

Grahame · 17 August 2020

★★★★★ 5/5

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Listed Mill

Listed MillSavills staff - and particularly Jeremy Kemp - worked very hard to achieve the sale of a lovely converted mill which I unexpectedly found myself having to deal with, as administrator of the estate of a family connection. The late owner had died suddenly, leaving no orderly paperwork about the property and the restoration work he'd carried out over a long period, nor how to look after the mill pond. Jeremy went to great lengths to market the property and to show it at its best and his enthusiasm for the mill was a significant contributing factor in achieving a sale despite the difficulties of selling during the Covid-19 situation. I valued his judgement and experience in what was a very difficult situation, not least because I live a long way from the property. Thank you - job well done.

Rosemary · 3 August 2020

★★★★★ 5/5

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Mark was great from the start of my…

Mark was great from the start of my buying process, I had always been told to be wary of estate agents but from day one mark always made me feel comfortable, very happy new home owner!

Crystal · 18 October 2024

★★★★★ 5/5

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We have recently purchased a property…

We have recently purchased a property through Savills Wimborne Office. We dealt with Jamie Morten. It was a protracted and often fraught purchase because we commenced the purchase just before lockdown due to Corona Virus. Jamie is diligent, conscientious, offered good advice (even though his client was actually the vendor). He never failed to return my calls or emails speedily. He is very protective of his clients interest and we would definitely use his services should we ever sell this property. I will miss my regular conversations with him.

Yassamin · 23 July 2020

★★★★★ 5/5

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Limes Cottage, Baigents Lane, Windlesham.

We found Savills engaging and approachable from the outset and this didn't change throughout the process to completion.It is thought fair to say that the purchase had it's complexities, however our agent Millie was always aware of issues and clearly doing her best to maintain momentum and communication between parties so that the process didn't stall.Based on our experience we would not hesitate in recommending Savills and we are very happy in our new home 😊

Russell · 5 July 2021

★★★★★ 5/5

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Their highly regarded reputation as Scotland’s leading estate agent did not disappoint.

Savills gave us a first class, professional service from beginning to end. We were lead every step of the way by Peter Gillispie who has a wealth of knowledge and experience. The guidance and expert help we received from Peter was invaluable. We were selling our family home of over 40 years which was very emotional too and he was very sensitive to our situation. After being on the market for less than four weeks we had an offer a few days before lockdown. The deal was completely at the beginning of July and we were reassured throughout these unprecedented times that the Savills team were doing all they could. Peter went above and beyond and as a family we can not thank him and the Savills team enough for acting on behalf of us and securing a buyer in these times. We could not recommend highly enough, thank you.

Deborah · 20 July 2020

★★★★★ 4/5

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Lauren Sullivan is a standout Property Manager Amidst Savills being challenging as a company

Lauren Sullivan has been an exceptional property manager during our tenure. After experiencing multiple changes within two years, Lauren has proven to be the best. Her quick responsiveness and efficient handling of property issues, along with her effective management of negative feedback, have been commendable. Lauren's support has been invaluable, especially considering the challenges we faced upon moving in. While our experience with Savills as a company has been questionable, Lauren exemplifies potential and kindness within the organization, standing out as a beacon of professionalism and effectiveness.

Zoe · 20 March 2024

★★★★★ 3/5

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Renting with Savills

Renting with Savills when I first moved in to W1T there were a lot of major issues but the property manager Lauren Sullivan has been prompt in addressing them. I am very pleased with that. However giving 3 stars because I think some things are out of her hands and Savills as an agency in general is awful, especially during the move-in phase. this is my second time renting - Both times I am left aghast at how poor in condition these modern flats are.

Michelle · 19 March 2024

★★★★★ 4/5

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Sale of 1 Ullswater Drive, Alderley Edge, Cheshire

The process of finding a buyer for the property, photos, managed viewing, advice was first class. The early management of the sale probably didn't go so well, but after discussions early in Sept the dedication and hard work by Anna Stocks was exemplary. So many calls chasing up everyone involved, advising how to solve issues, keeping people informed - would not have happened without her. Thanks Rob

Rob · 11 October 2022

★★★★★ 5/5

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Excellent Experience - Highly Recommended

We were interested to rent a property via Savills in Esher, Surrey and the experience with the team there has been absolutely amazing. Charlotte and her team offered world-class customer service, with valuable real-estate insights for the area, the right kind of discussions and negotiations with the landlord and went above and beyond to ensure a smooth move, whilst in Covid-19.If you are looking for a real-estate agency steered by a moral compass that goes above and beyond to satisfy your needs, then Savills Esher and Charlotte is for you. Highly Recommended!

Anthee · 3 July 2020

★★★★★ 5/5

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Perfect renting experience!

I had the pleasure of working with Bea Elliott on finding and renting my new flat. It is so hard (especially in a pandemic!) to find somewhere remotely but Bea was SO helpful and I really appreciated her going to the extra effort of sending me lots of videos and photos so I could see everything. She has been a dream to work with and I am so happy with my experience - thank you Bea! :)

Issy · 18 March 2021

★★★★★ 5/5

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Always exemplary service from the Savills Team

Always exemplary service from the Savills team in London Islington and support teams in Richmond-Upon-Thames.As a recent example, we had a tenant lose heating and an emergency plumber sent to help. The emergency plumber said we need a new boiler and being on the other side of the world and the boiler getitng old I thought this sounds fair. Savill's didn't and wanted to check with their regular plumber for a second opinion. After this check, the regular plumber came back with a repair bill, not a replace, saving us nearly 2,500 pounds!One of many well dones by the Savills team over the last 5 years of service. Special thanks to Aliya, Lucy and Holly!

Matt · 11 March 2024

★★★★★ 5/5

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George was fantastic at managing a very…

George was fantastic at managing a very tricky sale - we used other agents for over a year that didn’t deliver the same great efforts that George put forward. He managed the process so closely and made sure it was very well processed. Highly recommend.

Matthew · 3 May 2024

★★★★★ 5/5

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Great buyer experience

We had a fantastic experience as buyers purchasing a property marketed by Savills of Petworth.We were able to get an appointment quickly, after seeing the good quality photographs provided on line on a property search website. We were met by Daniel, an Associate Director of Savills, who showed us round and was very knowledgeable about the property. We loved the house and made another appointment for a second viewing for the following week. However, our sister-in-law came to stay and as she is quite knowledgeable about property, we called up Savills to ask if we could have a viewing earlier. They were more than happy to accommodate us. We put an offer in straightaway and Daniel was very speedy in getting back to the vendors and then us to agree a sale price. He then helped as much as he could to move the transaction along by constantly liaising with the vendors, the solicitors and even our estate agent acting for the sale of our old house. Every time we called up, he was either available or got back to us very promptly not long after. He was always available on the mobile. His colleagues in the office were super friendly and sounded very professional. This is really what you expect when dealing with a company with the reputation of Savills, of being a higher end estate agent. We all know them as being a go-to agent if one is looking for a beautiful country estate or an expensive apartment in town, but maybe people don’t realise they have a variety of property on offer. Ironically, we happened to be visiting Petworth a few months’ ago and were looking at houses in the area. We saw the Savills office from the car park and I suggested we go in to see them, but my husband said there was no point - they wouldn’t have anything in the price bracket we were looking at!! Obviously big mistake! I would wholeheartedly recommend Savills of Petworth for anyone wanting a really good, extremely professional and proactive agent, whether you have a little cottage or a grand property with acres of land. From our experience, we would say you will receive the utmost attention and expeditious sale, whatever the size of the property. They were clearly acting well for their clients as we were persuaded up with our offer and were clearly in a lot of contact with them regarding the progress of the sale, but as purchasers, we really felt valued too. Unlike some higher end agents we could mention in rural Sussex, there is no hint of pretension or snobbery towards potential buyers, just enthusiasm, property knowledge and helpfulness all the way. We would like to thank them for helping us find the house of our dreams!

Mrs · 16 April 2020

★★★★★ 1/5

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Savills of Beaconsfield

Savills of Beaconsfield - DON NOT TRUST THEMWe have been shafted well and truly. Saville hid crucial information from us. 3 months after moving in to our rental house (paying £2,000 a month), the lorries started to arrive. The land next door which is owned by the landlord became a building site over night. The landlord and Savills chose to with hold this information from me and led me to believe that I would be renting a house in a quiet neighbourhood. When I complained, both Savills and the landlord directed me to the small print on the contract where it says 'it is the responsibility of the tenant to look into any building planning application..'. Saville was fully aware of the intended building work but chose not to inform us. This is not the first time they have done this. I have since found out that the previous tenants of another property owned by the same landlord and marketed by Savills also were mislead into renting a house on the building site. They moved out early.Luckily for me, the landlord decided to create a lorry/service vehicles access way 3 feet from my front door for which he DID not have planning permission. I was therefore able to force the landlord to break the contract due to breach of contract and allow me to leave. It doesn't end here. I was then informed by the manager of the Beaconsfield branch that as the landlord has now agreed to break the contract (he gave us notice on 06 Dec 2019), I can leave ANYTIME. So I started to look for another property. In March I found a property to move to and informed Savills/landlord that I will be leaving on 15th March. Savills now tell me that I have to give 2 months notice and will not allow me to vacate the property on my chosen day!Though I have it in writing from the landlord asking me to leave on 6th December, Savills and the landlord are refusing to accept this notice and are forcing me to stay another 2 months....I will never use Savills again. Please be very very careful of the small print and be aware of the information they chose to with hold. Get everything in writing from them. Do not accept a phone conversation as they will deny this at a later date.

Charitha · 24 February 2020

★★★★★ 5/5

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Great experience with Savills

I have completed the purchase of a property through Savills, Sholto Thompson was the main point of contact throughout.I have to say that my experience was very positive. From day 1 Sholto was very helpful and answered any question I had timely. While going through the process he maintained a good level of communication and he actually assisted with some chasing towards the end of the sale, as things seemed to have gotten stuck somewhere along the lines. I am sure his support helped in concluding the sale and made the process a little less stressful as completion was approaching. So a particular thank you to Sholto for all his help which didn't go unnoticed.I'll definitely recommend Savills to friends and keep them in mind for the future.

Adele · 22 February 2024

★★★★★ 1/5

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Just relating my experience in…

Just relating my experience in attempting to buy from Savills estate agency. Was told to come on Saturday at 11am and the sale of the apartments would be sold on first come basis. However a ticketing system was created for which people who turned up on Friday were allocated tickets in advance due to security concerns of the site. This was not communicated to the majority of people who arrived on Saturday. On arriving at 10.50am I was allocated ticket 23 as 1-18 were already given out Friday. The 18 ticket holders purchased the majority of the 20 apartments available and anyone who followed the correct procedure and turned up on Saturday was left with the remaining apartments. The professionalism shown here can only be described as a disgrace.

Bushy · 11 January 2020