Trusted Agent profile · Newmarket

Savills Lettings Newmarket reviews

★★★★★ Great

1,577 reviews across 1 platform

9 Cotton End Road, Exning, Newmarket, CB8 7NN

Savills Lettings's office in Newmarket, at 9 Cotton End Road, is rated 4.1 out of 5 across 1,577 reviews on 1 platform. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Savills Lettings won in 2026.

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1,577

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Savills Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Newmarket office, from every platform, shown as written. First names only.

5/5

Trustpilot

Ask for Jordan Fuller

Ask for Jordan Fuller from the Waterloo office.

Louna · 25 April 2025

5/5

Trustpilot

Great service

The service during a challenging selling experience was outstanding and they certainly went the extra mile to achieve completion of a slow moving chain

Roger · 4 June 2022

Agent replied · 11 June 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Helen Barr at Savills in Amersham has…

Helen Barr at Savills in Amersham has really gone over and above the call of duty to make sure that our sale reached completion. She is an absolute superstar and we cannot recommend her highly enough

Rosemary · 4 October 2019

Agent replied · 12 June 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we exceeded your expectations.

1/5

Trustpilot

Do not use retail sites managed by Savills as they will send you a parking ticket.

Got a cynical parking ticket at Warrington Riverside Retail Park which is managed by Savills, the attitude of the staff was unapologetic and borderline rude. Do not use shopping outlets run by these cowboys.

David · 12 March 2024

5/5

Trustpilot

Savills Edinburgh Review

Great experience renting through Savills. All communications were clear and prompt. Everyone we were in contact with was very accommodating to our needs. Would highly recommend to anyone looking to let in Edinburgh.

Matthijs · 21 September 2020

Agent replied · 12 June 2024

We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

We had a great experience with our…

We had a great experience with our property manager Lauren Sullivan. She has been attentive to our requests and promptly addressed any arising issues. Overall, we are really satisfied with the service Savills have provided over nearly two years we have rented through them.

Andrey · 19 July 2023

1/5

Trustpilot

Tenant is customer to them ??

As a tenant, never get reply from the customer care ...

Mr · 11 August 2023

Agent replied · 11 June 2024

We are sorry to hear of your experience with your tenancy, customer service is important to us, and we would like to find out more. Please email further detail to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

First class service and result

First class service and result. Sandra and Ruaraidh did an excellent job from start to finish providing support and guidance where required.A big thank you to bothTom Dailey

Tom · 4 October 2021

Agent replied · 11 June 2024

Thank you Tom, it was our pleasure to act on your behalf - and thank you for your review.Regards,Ruaraidh

1/5

Trustpilot

Rude and arrogant contact

Rude and arrogant contact, Manager at Haywards Heath branch. Very much a take it or leave it attitude and not conducive to a good relationship. Decided not to go with them.

Neil · 3 March 2021

Agent replied · 12 June 2024

We are very sorry to hear of your experience; if you'd like, please send your details to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

A brilliant estate manager

Tami not only does what she is supposed to do very well but is proactive and suggests solutions to fix some common issues, typical in the rental estate market, happy to work with her!

Giovanni · 5 March 2024

5/5

Trustpilot

Excellent service from Sue and Nicky at…

Excellent service from Sue and Nicky at Savills, Rickmansworth, buying my beautiful Victorian Cottage! Professional, responsive and consistenly supportive, this was such a positive experience. I cannot recommend Savills, Rickmansworth strongly enough.

Jillg · 19 November 2020

Agent replied · 12 June 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

Olivia Hill

Olivia Hill, SavillsOlivia is absolutely efficient and helpful. I’ve enjoyed all our dealings and Savills should be proud to employ her!!

Sarah · 8 September 2022

Agent replied · 11 June 2024

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and we are always happy to help you, Sarah.Regards,Olivia

5/5

Trustpilot

Great service

We found our dealings with Savilles to be straightforward, helpful and there was great communication. Which had been particularly important when trying to move during Covid! Definitely recommend renting through them!

MM · 7 February 2021

Agent replied · 12 June 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

1/5

Trustpilot

Savills are completely useless when it…

Savills are completely useless when it comes to managing large scale commercial and residential properties. Make sure your development stays away from them! They have single handedly ruined their Battersea show.

A · 3 February 2021

Agent replied · 12 June 2024

We are very sorry to hear this, if you'd like please email further details to socialmedia@savills.com so we can investigate.

4/5

Trustpilot

Stress-free experience in Cambridge

Savills Cambridge got us the right buyer for our property, and helped us negotiate the right price. The whole experience was stress-free, and we got the result we were hoping for.

Customer · 23 January 2021

Agent replied · 12 June 2024

Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.

5/5

Trustpilot

Wonderful experience with Savills Hampstead

Wonderful experience with Savills Hampstead office, Daniel and Harriet managed our simultaneous sale and purchase process very professionally efficiently. Highly recommended!

Denis · 15 July 2022

Agent replied · 11 June 2024

Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Daniel, Harriet & Hampstead team

5/5

Trustpilot

Savills Sunnigdale

Karen Brannigan & Team were very diligent & affable throughout our house purchase and I cannot speak highly enough of their professionalism. A breath of fresh air! Thank you Savills Sunningdale

Dale · 12 January 2021

Agent replied · 12 June 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

We have been so well supported by Becky…

We have been so well supported by Becky and Natasha despite a very bumpy journey, Always there with good advice and support thank you so much!

Helen · 23 December 2021

Agent replied · 11 June 2024

Thank you for your kind words. We are glad to have been able to support you and hope to work with you again in the future.Regards,Becky and Natasha

5/5

Trustpilot

Adam and Charlie communicated so well…

Adam and Charlie communicated so well with us all. They were professional but personable at all times. I couldn’t rate them more highly for their approach and honesty in relation to the market and handling the sale of Dads house.

Penny · 7 October 2023

5/5

Trustpilot

Tom Hyde has been the model of…

Tom Hyde has been the model of professionalism and is an excellent ambassador for Savills. He should go places.

Trevor · 5 September 2019

5/5

Trustpilot

A pleasure to deal with

Despite a challenging environment for residential sales in 2023, the Salisbury team came through for us. They remained upbeat throughout the process, gave us excellent guidance, and were always a pleasure to deal with.

MATTHEW · 16 February 2024

5/5

Trustpilot

I truly enjoy working with Sam Ing

I truly enjoy working with Sam Ing. He is always both professional and responsive.

LaToyia · 18 April 2023

Agent replied · 11 June 2024

Thank you so much for your review, LaToyia, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Sam

5/5

Trustpilot

Sophia Farwell managed our sale from…

Sophia Farwell managed our sale from start to finish, and was professional and efficient though it all.

Tom · 9 January 2023

Agent replied · 11 June 2024

Thank you for your lovely review. It was a real pleasure being able to help you and wish you the best for the future!Regards,Sophia

5/5

Trustpilot

Great support and communication from Natasha

I had a maintenance issue that left was without any hot water - Natasha Harvey worked really hard to get it fixed and was very helpful throughout, communicating promptly and efficiently.

Diana · 16 April 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Savills Lettings Newmarket

Has Savills Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Savills Lettings, Newmarket won Trusted Agent; Savills Lettings, Huguenot Place won Trusted Agent; Savills Lettings, Rickmansworth won Trusted Agent; Savills Lettings, London won Trusted Agent.

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