Every review we hold for the Newmarket office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have various rental properties I have been to various estate agents over the years Martin & co newmarket never leave me disappointed so professional they have just let my flat in newmarket super quick time hassle free thank you Steve & Ellie great team More
Kevin · 4 March 2022
Agent replied · 5 March 2025
Thank you Kevin for such positive feedback! it is always a pleasure to provide a professional service as we love what we do! with very good wishes from Steve, Ellie and Newmarket Martin & Co team
★★★★★ 5/5
GoogleI have various rental properties I have been to various estate agents over the years Martin & co newmarket never leave me disappointed so professional they have just let my flat in newmarket super quick time hassle free thank you Steve & Ellie great team
Kevin · 13 April 2022
Agent replied
Thank you Kevin for such positive feedback! it is always a pleasure to provide a professional service as we love what we do! with very good wishes from Steve, Ellie and Newmarket Martin & Co team
★★★★★ 5/5
GoogleI can’t rate Martin & Co enough, they’ve been a pleasure! I dealt with Steve and Danielle at the Newmarket branch, Steve is a gentleman and Danielle is always friendly and easy to communicate with. They’re both very understanding, easy going and bend over backwards to help. Thanks!
As for other reviews I’ve read on here about money etc I have to say, we had a problem with our boiler. However, Steve offered to come out late at night out of work hours to drop Electric heaters off and I was compensated money for my inconvenience without complaining about the situation or even mentioning any type of compensation!
Toby · 15 May 2018
★★★★★ 5/5
GoogleWorking with Martin & Co was great! Louise was amazingly patient and answered all of my questions and made sure my experience was a smooth one.
Kayla · 6 March 2023
Agent replied
Thank you Kayla for taking the time to give us a 5-Star Review! it was a pleasure to help, wishing you the very best in your new home, from all the Martin & Co team
★★★★★ 5/5
FacebookSince I started investing, it has been smooth and no complain. But I still see people complaining that they have been scammed in one way or the other. I wonder why, Investing in forex / Bitcoin trading has been so profitable to me. So I think I should introduce my manager Mrs. Elizabeth Bays to you if you're interested. She has being a honest manager all through and I am still investing with her till today. Invest with the right manager and there will be no more lost of funds, i promise you that. Kindly message her via WhatsApp: +1 {609}701-2234Or Email: elizabethbays70@gmail.comFacebook: Elizabeth Bays
Philani · 14 August 2023
★★★★★ 1/5
GoogleIt appears my review got deleted about Sara the rude and condescending staff member, I would love to know why you have decided to delete the review? Why invite people to review your business if you just delete all the ones you don't like? Judging by other reviews on this page I'm not the only one who finds Martin co staff members condescending.
Adam · 21 April 2017
Agent replied
Hi Adam, the review wasn't deleted (it's not actually possible for business owners to delete Google Reviews), you left it on our Bury St Edmunds office page not this one. As we said in our response to that review we're very sorry you were left unhappy with your dealings with our office. High levels of customer service are very important to us and we don't want any customers to be left feeling this way. Please accept our apologies and if you would like to discuss further please do get in touch with us here at the office. Kind regards, Martin & Co Newmarket.
★★★★★ 1/5
GoogleI was told rather bluntly yesterday that I would never be able to rent anywhere
with an IVA which left me feeling upset. Today I spoke to a different company who were very helpful and optimistic. I will personally never be contacting this company again! What a load of rubbish!
Jade · 13 April 2021
Agent replied · 6 June 2024
Dear Jade, thank you for your feedback, we are sorry to hear that our response fell short on this occasion and you felt let down. Please do not hesitate to contact us directly at newmarket@martinco.com if you would like to discuss our services and your circumstances in more detail, Linda and the Martin & Co team.
★★★★★ 1/5
FacebookNot great to be honest for various reasons. One Particularly rude member of staff works there (Sarah). However communication seems very poor. One example of this is that they haven't yet collected the 'LET' sign. Apparently one person has spoken to another person who has spoken to another person and still after 5 weeks of moving in it is still here. Maybe they are just leaving it here for when we move out again... anyone looking to rent a property I would strongly advise not choosing martin and co
Adam · 31 January 2017
★★★★★ 1/5
GoogleIt appears my review got deleted about Sara the rude and condescending staff member, I would love to know why you have decided to delete the review? Why invite people to review your business if you just delete all the ones you don't like? …
Adam · 13 April 2017
Agent replied · 9 November 2023
Hi Adam, the review wasn't deleted (it's not actually possible for business owners to delete Google Reviews), you left it on our Bury St Edmunds office page not this one. As we said in our response to that review we're very sorry you were … More
★★★★★ 1/5
GoogleSteve Taylor, the Branch Manager in Newmarket takes advantage of immigrants. Our friends came from Czech to work with horses in Newmarket. They packed up all of their possessions in their car and have been living with us while they …
Kristen · 13 April 2017
Agent replied
Hi Kirsten, We're very sorry to read your review. As you know the references had already been completed when your friends decided they no longer wanted to move into the property. We do not get this money back from the referencing company … More
★★★★★ 5/5
GoogleProfessional, polite, and military friendly. Always responds to any question in a timely manner and easy to work with. Placed in a beautiful 3 bedroom home.
Matthew · 6 March 2022
Agent replied
Hi Matthew, thank you for your positive feedback, we wish you all the best in your new home and please do not hesitate to get in touch if we can be of help in the future, Steve and the Martin & Co team
★★★★★ 5/5
GoogleAlways helpful, professional and polite. Tamara is a star - tried over and above the call of duty......
Jo · 15 May 2018
★★★★★ 1/5
GoogleListed a property at Noel Murless Drive as available immediately (in at least 3 sites) and when I call, the property is not avaiable untill for next 3 weeks.
The websites provide the option to enter available date to make it clear for those looking for a property. Don't waste others' time with false information.
De · 23 September 2021
★★★★★ 5/5
GoogleMartin and Co market is the epitome of professionalism!
Monique · 6 March 2023
Agent replied
Thank you Monique for taking the time to give us a 5-Star review! It was a pleasure to help you and we wish you every success in your new home, best wishes from Steve Taylor and the Newmarket Martin & Co Team!
★★★★★ 5/5
GoogleSteve, Linda and the Newmarket team are totally professional and efficient, whilst also being very friendly and helpful. From the first meeting you are treated as an individual, by individuals who obviously take pride and pleasure in their work. An excellent team, who deliver an outstanding service.
Jennifer · 15 May 2018
★★★★★ 5/5
GoogleFantastic experience, very professional. Delivered excellent customer service, responding promptly to any questions I had and done everything they said they would do. Due to how Steve and Linda conducted themselves made the relocation from west Norfolk to Cambridgeshire that whole much easier and stress free.
Andrew · 13 April 2017
★★★★★ 5/5
GoogleCannot praise Steve and Linda highly enough. Friendly, helpful and always on hand to sort any issues you may have. Wouldn’t hesitate to recommend or use again.
Natasha · 10 April 2020
★★★★★ 5/5
GoogleVery helpful team, answered any questions I had, always professional. Will definitely use them again
Alison · 15 May 2018
★★★★★ 5/5
GoogleVery professional and good to deal with - reliable and honest. I can recommend them highly
Steve · 13 April 2017
★★★★★ 5/5
GoogleGood experience, very helpful service.
A · 6 March 2021
★★★★★ 5/5
GoogleFriendly, professional and efficient. They got the job done!
David · 15 May 2018
★★★★★ 5/5
GoogleGood experience, very helpful service.
Ajmal · 20 April 2020
★★★★★ 5/5
GoogleVery responsible people .
Henry · 11 April 2019
★★★★★ 5/5
GoogleRating only, no written review.
Jack · 5 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.