Every review we hold for the Newmarket office, from every platform, shown as written. First names only.
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5/5
GoogleWe've recently been working with Denisa West-Lewis at haart Newmarket for the sale of our property and I could not recommend her more. From the first meeting to value the property Denisa was passionate about the sale of the house and its potential and from there it's been a fantastic process. Denisa provides the full package in terms of marketing strategy and goes above and beyond to present a property in it's best light and secure the best buyer for you. She was extremely professional but also personable throughout and has secured a buyer for us in 2 weeks from the property being marketed and I do not believe this could have been achieved without her - she has offered guidance and support at every stage of the process and I am extremely grateful, thank you Denisa!
Charlotte Β· 22 May 2025
Agent replied Β· 27 July 2025
Dear Charlotte,
Thank you so much for your kind words. It means a lot to me.
My work doesn't end here. I'll do my best to get you to the completion as smoothly as possible.
I'm grateful for the business.
Many thanks.
Denisa
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5/5
GoogleDenisa was an absolutely star from beginning to end! She is extremely knowledgeable about the market and has a great eye for detail, particularly with taking photos of the house. She deserves more than 5 stars for the work she puts in and is an invaluable asset to Haart!
Nikki Β· 16 September 2025
Agent replied Β· 23 September 2025
Dear Nikki,
Thank you so much for your kind review. I appreciate it very much.
I hope we have set you up for very successful sale.
All the best.
Denisa
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5/5
GoogleWe were very pleased with the speed in which a purchaser was found for our property. There is little doubt in our minds that this was mainly due to Denisa's professional approach to the marketing of our house, where her photography and ideas provided a great deal towards a well presented brochure.
We have found Denisa to be enthusiastic and approachable.
Richard Β· 27 February 2025
Agent replied Β· 11 August 2025
Thank you so much for your kind feedback. It's been pleasure to work with you.
All the best. Denisa
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5/5
GoogleDenisa West-Lewis did an excellent job of providing guidance on the process of marketing the house. Each step was explained and she handled everything. Denisa has been incredibly professional, patient and understanding throughout the process.
Julian Β· 10 June 2025
Agent replied Β· 27 July 2025
Dear Julian,
Thank you so much for your kind words. I'm so glad we could find you a good buyer in such short time.
I hope the conveyancing part will be as smooth as possible.
Many thanks.
Denisa
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5/5
GoogleDenisa has been a wonderful support and has guided me through this process with patience and kindness. She understands that selling your home is a journey and an emotional process. My lovely home is in safe hands with Denisa.
Patricia Β· 19 April 2025
Agent replied Β· 27 July 2025
Thank you Patricia. It's been so lovely to work for you. I hope I can help you to start your new journey.
Best regards. Denisa
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5/5
GoogleDenisa was fantastic! Our process was quite fast but she was professional, responsive and above all, honest and human and... gave me a big hug when our offer was accepted π€ β¦
MΓ‘rcia Β· 4 May 2025
Agent replied Β· 27 July 2025
Dear Marcia and Filipe,
Thank you so much for your feedback. I hope to get you through the completion as soon as I possibly can.
Have a great bank holiday Monday.
See you soon.
Denisa
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5/5
GoogleI would highly recommend Haart as a selling agent , Alex was our agent for the sale and I canβt recommend him enough, he kept in touch on a regular basis with updates, polite, good fun and very efficient .
He got us full asking price even though the market was depressed at the time , thank you Alex for all your hard work π
Sheila Β· 11 October 2020
Agent replied Β· 22 October 2024
Thank you so much for your kind words.
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5/5
GoogleHaart have been a pleasure to communicate with during the purchase of my first property. The team at Bury St Edmunds are very personable and I have never hesitated to get in touch about any queries. Alex Bryant has been my main point of contact, he is very quick to respond and deals with matters professionally.
Charlotte Β· 11 October 2019
Agent replied Β· 22 October 2024
Dear Charlotte Aves, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
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5/5
GoogleHad a great selling experience with Denisa! She was really friendly throughout and positive about my property. Even featured in a video showcasing my property for social - which was a great way to help get the nice features in the property seen. Thank you
Lindsay Β· 12 February 2025
Agent replied Β· 24 August 2025
Dear Lindsay,
Thank you for your kind feedback. It's been pleasure to work for you and I'm really glad we were able to sell your property and help you move on to the next chapter. Wishing you all the best moving forward!
I'll see you around. Denisa
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5/5
GoogleMel was brilliant and great at getting answers we were unable to get. Thank you very much Mel for all your help on the purchase of our new property, canβt wait to collect keys in a few days!!
Tracey Β· 16 April 2022
Agent replied Β· 22 October 2024
Hi Tracey, thank you for your kind review, Glad we got you into your new home and we hope you are very happy there. Kind Regards Mel @ Bury St Edmunds haart
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5/5
GoogleFrom the very beginning Alex has been very professional and highly motivated and has kept us updated all the way through the selling process, the marketing of our property was first class, i would definitely use Haart for any future purchases or sales.
Gazza Β· 16 April 2020
Agent replied Β· 22 October 2024
Thanks so much for the feedback Gary.
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5/5
GoogleHaart recently sold my house in Red Lodge, Suffolk. Whilst the sale of my house was somewhat problematic with the breakdown of the sale chain, Haartβs staff have been fantastic all the way through the process and really went the extra mile to help get the sale over the line.
I canβt praise Melanie, Elliot and their team highly enough. For me, good communication is always key and the Haart team excelled in this area. I do not hesitate for one second in recommending Haart to anyone looking to sell their house.
10/10 from me.
Steve Wilson
Steve Β· 16 April 2022
Agent replied Β· 22 October 2024
Thanks Steve for your kind Review. We are so pleased we got there for you. We wish you well in your new home. Kind regards Melanie & Elliot
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5/5
GoogleHaart found a buyer for our house in just 3 days! It felt like the whole team was highly motivated and full of energy and drive. Justine and Alex did a fantastic job of making initial contact and explaining the process in clear language. Justine took some excellent shots of our house and made a great short video describing its best features. Alex handled the viewings that immediately came rolling in, and as he's a local, the timings were always convenient.
Within a couple of days we received a strong offer and accepted. I don't think the "For Sale" sign had even gone up. After this, the support from the Haart team continued to be exemplary, with Sonia, for example, going above and beyond to chase up our somewhat sluggish solicitor in order to help move things along, while maintaining a constructive and positive relationship with our buyers, who were understandably keen to move in.
Before choosing Haart we did the obvious thing of meeting with a couple of local estate agents that are already very well established in the area, and we expected them to be in a better position to move our property. However, although they were both quite professional, they seemed complacent, valued our property lower, and lacked the energy and conviction of Haart.
Needless to say, if the time comes for us to sell again, we know who we'll be calling first.
Paul Β· 11 October 2020
Agent replied Β· 22 October 2024
Dear Paul Driver, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
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5/5
GoogleHaart were so helpful through the whole process of purchasing our house. When you call up everyone was happy to help or put me through to the right person. They would update me as soon as they had new information and kept me in the loop. Although I didnβt meet Alex until he gave us the keys he was very easy to get hold of via email and phone and would answer my questions quickly and professionally.
Sarah Β· 11 October 2019
Agent replied Β· 22 October 2024
Dear Sarah Bloomfield, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
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5/5
GoogleAlex Bryant at Haart has been responsible for the sale of my flat and I can thoroughly recommend him. He is highly professional, has communicated well throughout the selling process, and has dealt with any queries very efficiently. I wouldn't hesitate to seek Alex's help for any future potential purchases or sales.
Sophie Β· 11 October 2019
Agent replied Β· 22 October 2024
Dear Sophie Ignarski, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
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5/5
GoogleWe contacted Alex about a property and he was so quick and helpful at sorting a viewing out for us, excellent service would highly recommend
Paul Β· 25 August 2023
Agent replied Β· 22 October 2024
Thank you so much Paul for taking the time to leave a review.
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5/5
GoogleMy partner and I were shown a property in Red Lodge on a Saturday. Alex Bryant showed us around the house and was very informative on the area as well as the property itself. He was early and very thorough and appreciate the effort he put into presentation.
Chiara Β· 16 April 2020
Agent replied Β· 22 October 2024
We appreciate your positive review about your recent experience with us!
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5/5
GoogleVery happy with the service from Haart in Bury St Edmunds. Melanie and the team are fantastic.
Charlie Β· 25 August 2022
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5/5
GoogleWe found Alex a professional , friendly and supportive person from the very start. He put us at ease and made the process of selling our house to be a positive experience, we have now sold our house.
Christopher Β· 16 April 2020
Agent replied Β· 22 October 2024
It's great to hear you are pleased with our service, thank you for taking the time to leave the review.
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5/5
GoogleAlex did a great job of selling my property - thank you for your hard work! Letβs hope all goes through as it should do π€πΌ β¦
Alice Β· 16 April 2020
Agent replied Β· 22 October 2024
Thank you Alice for your kind words.
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5/5
GoogleAlex Bryant did a fantastic job of selling our home. He kept us informed every step of the war. Would highly recommend Haart Estate Agents.
Maggy Β· 11 October 2019
Agent replied Β· 22 October 2024
Dear Maggy Hume, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
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5/5
Googlei have looked at several houses with Alex and he has been brilliant so far. Excellent agent and a great guy as well
Matthew Β· 16 April 2020
Agent replied Β· 22 October 2024
Hi Matthew Edwards, we are very happy to have provided you with such a positive experience!
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5/5
GoogleI bought my house through haart and Alex helped me throughout the process and was brilliant the whole way through!
Bethany Β· 16 April 2020
Agent replied Β· 22 October 2024
Dear Bethany Moret, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
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