Every review we hold for the Newmarket & Soham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had an excellent experience working with Mark at EweMove throughout the sale of our home. His marketing was strong and effective alongside clear communication from start to finish. Viewings were flexible and we always received detailed, constructive feedback afterwards, which helped us understand exactly how potential buyers were responding. Mark also provided us with accurate, up‑to‑date Rightmove price information, giving us confidence that our pricing strategy was right for the local market.
Once our offer was accepted, Mark’s support became even more valuable. He acted as a reliable and proactive middleman between us and the buyer, keeping conversations smooth and making sure everyone stayed aligned. He kept on top of both solicitors, regularly checking progress and ensuring the chain kept moving, which was particularly important given the complexity of our situation, involving a move from England to Scotland and a new‑build property within the chain.
Despite the challenges, Mark kept everything organised, calm, and moving forward. We felt supported at every stage and would happily recommend him.
Andy · 19 September 2026
Agent replied · 25 September 2026
Andy thank you so much for taking the time to leave us this review! Our first case involving a move to Scotland with different rules for buying and selling. And I have to say relatively smooth throughout. I am pleased you have called out our support after the Sold board goes up, as this is often not noticed or understood. The agents job does not stop! Wishing you and your family all the best for your new future in Scotland, stay in touch! Kind regards Mark@EweMove
★★★★★ 5/5
GoogleBeyond words is an understatement when it comes to the level of support Mark from EweMove showed us throughout our moving journey. We work funny hours but no matter what time of the day or night we had a question or a panic attack Mark was there supporting us and answering the questions, if he didn’t know he said so and came back with the answer almost immediately.
I could go one but the best review I could give is that if I’m ever moving again I would most definitely go to there website first and see what they have to offer before anyone else.
It’s stressful to move but in my experience Ewe Move and especially Mark have made it that bit better to swallow.
ROB · 18 September 2026
Agent replied · 25 September 2026
Many thanks Rob for leaving us this great review! Thats the absolute best I could ask for that you will come back to us if/when you look to move in the future. But you have bought a wonderful home and we know you will be very happy there! All the best for the future- Mark@EweMove
★★★★★ 5/5
GoogleThe house itself was unfortunately too small for us, but what really stood out was the excellent customer service we received from the very first phone call through to the viewing today.
We’ve been looking at houses and arranging viewings for several months now, and I have to say that Mark was by far the most professional and polite agent we’ve encountered so far.
He was a world away from the agents who simply open the door and leave you to look around on your own. Mark was genuinely engaged and enthusiastic. He took the time to tell us the story of the house, knew the answers to all our questions, paid attention to what we were looking for, and really listened to us.
That level of care and personal attention is rare, and it makes such a difference to the house-viewing experience. Even though the property wasn’t the right fit for us, we wanted to leave this feedback because Mark’s professionalism and customer service genuinely stood out.
Sylwia · 7 September 2026
Agent replied · 8 September 2026
Hi Sylwia, thanks for taking the time to leave me this great review. It was a pleasure to meet you this week and show you around, and although the house not quite right for you I am really pleased you picked upo on our great levels of service compared to other agents locally. Wishing you the best of luck with your search. Mark@EweMove
★★★★★ 5/5
GoogleThe house itself was unfortunately too small for us, but what really stood out was the excellent customer service we received from the very first phone call through to the viewing today.
We’ve been looking at houses and arranging viewings for several months now, and I have to say that Mark was by far the most professional and polite agent we’ve encountered so far.
He was a world away from the agents who simply open the door and leave you to look around on your own. Mark was genuinely engaged and enthusiastic. He took the time to tell us the story of the house, knew the answers to all our questions, paid attention to what we were looking for, really listened to us.
That level of care and personal attention is rare, and it makes such a difference to the house-viewing experience. Even though the property wasn’t the right fit for us, we wanted to leave this feedback because Mark’s professionalism and customer service genuinely stood out.
Schivinska · 7 September 2026
Agent replied · 8 September 2026
Hi Sylwia, thanks for taking the time to leave me this great review. It was a pleasure to meet you this week and show you around, and although the house not quite right for you I am really pleased you picked upo on our great levels of service compared to other agents locally. Wishing you the best of luck with your search. Mark@EweMove
★★★★★ 5/5
GoogleMark was our 2nd estate agent after only having 1 viewing in 3 months with the previous. From the start you can see Mark's dedication to his business which includes his clients.
We where very lucky and Mark found us buyers very quickly. But we had a nightmare when the buyers lost their buyer when we where so close to completion. We where all devastated but held in and Mark worked so hard to get another buyer for them (we both had him as an estate agent). Then trying to chase solicitors so many delays, Mark was always there answered any and all questions chased for us with the other estate agents and solicitors, He also relaid personal question between us and our buyers which made a huge difference. He was a genuine support throughout. After alot of stress we are now in our beautiful home and know that some lovely people are in our previous house. Ive recommended Mark to several people.
DANIELLE · 22 August 2026
Agent replied · 23 August 2026
Hi Danielle, thanks for taking the time to leave us this great review. What an journey it was, I am so pleased for you and your family that you have now settled in your beautiful new home. All the trauma of the move and process I'm sure is all worth it now. Thanks for being wonderful clients to work with and being patient throughout the whole process. Wishing you all well. Mark@EweMove
★★★★★ 5/5
GoogleWe changed agents to Ewe-Move after a deeply dissatisfactory experience with a larger, well-known local agent - four months with only one viewing. If we’d known how good Mark at Ewe-Move was, we’d have changed agents earlier! Mark completely changed how the house was being marketed and was much more interactive; we immediately started getting lots of viewings, and we were under offer in a few weeks.
This was only the start of the saga, as unfortunately we discovered an issue that needed sorting out by Land Registry and Ordnance Survey. This took some time to resolve, and Mark worked hard to preserve the chain and keep everybody in contact. With the land issue sorted, our buyers’ solicitors then got shut down! It took a few more weeks to sort that out, and Mark was busy keeping things moving and people communicating throughout. He was able to advise and support through a very stressful time, and worked very hard to keep the sale going. We are very grateful to Mark at Ewe-Move Newmarket and Soham - he went above and beyond to help us achieve our move. We completely recommend him!
Sam · 21 August 2026
Agent replied · 22 August 2026
Thanks Sam and Chris for this amazing review. This certainly was one of the most turbulent cases of 2026 and challenged us all in many ways! However we got there eventually and got you to your new home! From the moment we first met, I knew your house could sell- it had just been poorly marketed and you had been poorly advised. I am so pleased we could change this and get you on your way. Wishing you all the best for the future in your new home, it was an absolute pleasure. Kind regards, Mark@EweMove
★★★★★ 5/5
GoogleHow do I begin to explain working with Mark? Our sale and onward purchase was not straight forward, through no fault of his. He was calm, organised and supportive throughout. He listened, advised and treated our house sale and onward purchase with an attention to detail I have never seen before. He communicated openly with us throughout so we always knew where we were and what to expect next.
I would whole heartedly recommend Mark to any friends, families or complete strangers looking to either buy or sell. I truly believe that without his calming presence, knowledge of the process and ongoing support we would not have managed to complete!
I wish him the best of luck growing his business as it is evident to me this is something he was absolutely meant to do!
Katie · 21 August 2026
Agent replied · 22 August 2026
Wow Katie, what a journey this was! I'm thrilled that after all the trials and tribulations of your sale, we could get to completion day and hand over the keys to your new home! As a seller and buyer with me, this made it extra special. Thanks for being an amazing customer to work with, no matter what was happening, we did it with a smile! Wishing you a lifetime of happiness in your new home. Regards, Mark@EweMove
★★★★★ 5/5
GoogleWorking with Mark from ewe move has been fantastic, he recommended us to his client as the garden needed a full landscaping renovation and he didn’t just pass over our number, he made the process as smooth as possible by showing us around the property himself when the client couldn’t make it and checked in several times throughout the project to ensure our work and other services he had organised were being delivered on time and to a high standard.
I have never met an estate agent more committed to his clients, making what should be the most stressful experience of your life into an absolute breeze.
⭐️⭐️⭐️⭐️⭐️
Eden’s · 10 August 2026
Agent replied · 11 August 2026
Thank EWE Eden's Gardeners for leaving us this great review, you were also amazing to work with on this project! Putting up the for sale (and changing to Sold) is just one step of the journey we take. We are heavily invested in getting the absolute best for our clients and involved in every step of the journey! We really appreciate your feedback. :) Mark@EweMove
★★★★★ 5/5
GoogleWe had a fantastic experience with Mark at EweMove. He was incredibly helpful throughout the entire process of buying our first home. He was always quick to respond to our questions, kept us updated every step of the way, and made what could have been a stressful experience feel much easier.
We feel very lucky to have had Mark by our side while purchasing our first house. His professionalism, excellent communication, and support were outstanding from start to finish. We would highly recommend Mark and EweMove to anyone looking to buy or sell a property. Thank you for everything, Mark!
Florin · 1 August 2026
Agent replied · 2 August 2026
Thank you Florin for leaving us this great review, so happy for you and your young family to buy a place of your own that you can call home. Wishing you a lifetime of happiness there together. Kind regards Mark@EweMove
★★★★★ 5/5
GoogleWe had a fantastic experience with Mark throughout our house search. He showed us around lots of properties in the area and was incredibly accommodating, even arranging three viewings back-to-back for us.
He was always quick to respond, very knowledgeable, and took the time to talk us through the whole buying process when we were unsure about the next steps. Nothing ever felt rushed, and he was genuinely friendly and approachable throughout.
We really appreciated all the time and effort he put in to helping us and would highly recommend him to anyone looking to buy in the area.
Aaron · 16 June 2026
Agent replied · 29 May 2026
Thanks Aaron for taking the time to leave us a fantastic review! It was a pleasure to assist you in your house search and also help you better understand the process. We pride ourselves on our flexibility to accommodate fitting in viewings for customers. We wish you all the best for the future. Mark@EweMove
★★★★★ 5/5
GoogleChoosing an estate agent is not usually an easy decision with many offering similar services, however when we met Mark he just stood out from the others we had met. Firstly he met us on a Sunday which was helpful so we could both meet him and ask questions. Not only did he explain the whole selling process in an easy manner he also advised he would be available to carry out viewings and book them 7 days a week. He gave us feedback after each viewing and kept us up to date regularly with future viewing and statistics on rightmove etc.After accepting the offer he then helped with communication between us and the solicitors on both sides which helped us achieve a completion within 3 months of accepting the offer. We could not recommend Mark enough as he literally did go above and beyond for us which was hugely appreciated. I would not hesitate to use Mark again and would highly recommend him if you are looking for an estate agent with a personable manner and a different approach to main stream selling agents. Thanks Mark 🕺
Leanne · 16 June 2026
Agent replied · 29 May 2026
Wow what a journey Leanne! So pleased to help you achieve your sale and let you move onto the next chapter on your lives. You were a pleasure to represent and great to work with every step of the way. We wish you both all the best for the future. Kind regard, Mark@EweMove
★★★★★ 5/5
GoogleMark at Ewemove has been exceptional from start to finish. He is incredibly knowledgeable, kept clear and consistent communication throughout the entire process, and made everything feel straightforward and stress‑free.
My property was sold within a week, helped massively by the fantastic photographs and the professional way he presented the listing.
Since then, I’ve viewed other properties with different agents, and the difference in quality is huge, none come close to the standard Mark sets. He’s always easy to get hold of, genuinely helpful, and clearly takes pride in doing the job properly.
I would definitely recommend Mark to anyone looking to sell. A brilliant experience from start to finish.
Thank you.
Chris · 16 June 2026
Agent replied · 30 May 2026
Thanks Chris for leaving this amazing feedback. I am so pleased that you had a great experience with us and we could help get you moving to your new home. Every property we sell and every transaction is different, but clear communication throughout is so important to keep every transaction on track. We wish you all the best for the future. Kind regards, Mark@EweMove
★★★★★ 5/5
GoogleWe have had an excellent experience with Mark, both when he valued our property and during several viewings of another home. He has been exceptionally patient, helpful and accommodating throughout, giving us plenty of time to consider our options without ever making us feel pressured.
Mark is friendly, knowledgeable, responsive and refreshingly straightforward. I would have no hesitation in recommending Mark to anyone looking to buy or sell a home.
Jenny · 6 August 2026
Agent replied · 7 August 2026
Thank you Jenny for taking the time to leave us a review! It was my pleasure to support you with both a valuation and multiple viewings. Our aim is always to deliver top class service to all of our customers. Wishing you all the best for the future. Mark@EweMove
★★★★★ 5/5
GoogleHaving had my house on the market for some time and trying two different agents I became very dispondent . Lack of viewings , lack of contact and lack of enthusiasm for selling my home. I was then introduced to Mark from Ewemove .Straight away I got a good feeling . I felt confident that Mark would be able to sell my house . His approach was different to other agents. He explained he would do the viewings himself. He did a great video of my home really selling it that was used on social media . I think in the first few weeks I got more viewings than I had had in total from both the other agents !
The thing that Mark excelled at and that puts him head and shoulders above all others was communication . House selling is such a stressful time and after talking to anyone going through this process, no sale runs smoothly and mine was no exception! Mark made this rocky road so much smoother . He was always on the other end of the phone. Never once could I ever get hold of him , weekends , evenings Mark was contactable and would reply to any messages left within the hour . His advice and support was second to none.
The estate agents of my onward purchase commented on how refreshing Mark was to deal with , keeping everyone in the loop. And
chasing solicitors daily when needed to!
The day of the move Mark came to say goodbye a bunch of flowers , a goody pack and a lovely card wishing me well in my new home. This personal touch that Mark delivers is so unique and a quality that I’m confident in recommending him to anyone needing to sell their house .
Carol · 16 May 2026
Agent replied · 20 April 2026
Thank EWE Carol for leaving us this amazing review! You have really spoken highly of some of our key USPs that we pride ourselves on, all designed to deliver a stress free experience for our customers. You're right, the journey was not always the easiest, but I am so pleased that we could make the experience the smoothest it could be for you. You're now in your new home and I wish you a lifetime of happiness there. Kind regards, Mark@EweMove
★★★★★ 5/5
GoogleMark walked in the door and it felt like having a conversation with a normal human being; we knew straight away we wanted to sell our house through him, knowing he would show our viewers the same personable, calm and warm approach. He proved throughout the process of selling our house that we could trust him, and he had a keen eye for detail for the photos and staging of the rooms. He went to lengths beyond all expectations throughout, and communication was quick and easy. Don't hesitate to use him!
Kirsten · 16 May 2026
Agent replied · 7 May 2026
Thanks Kirsten for the amazing review, it was an absolute pleasure to work with you and despite the journey having its obstacles and delays our of our control, we all stay committed to the process and celebrated when we got it over the line. Wishing you all the happiness in the world in your new home. Mark@EweMove
★★★★★ 5/5
GoogleWe were really impressed by Mark right from the very first viewing of the property that we are now pleased to call our home. He was professional, knowledgeable and sympathetic to both our and the seller’s needs throughout the process. Our move was not without complication and, during the difficult times, he did everything possible to help the process run smoothly. We would definitely recommend the services of Mark and Ewemove.
Elizabeth · 16 July 2026
Agent replied · 11 July 2026
What a great photo, and despite all the challenges that we faced, we still all ended up smiling! Thank you for taking the time to leave the review, and we wish you a lifetime of happiness in your new home! Mark@EweMove
★★★★★ 5/5
GoogleMark was extremely professional, knowledgeable and honest throughout the viewing. He took the time to explain everything in detail, including the history of the property, and answered all questions very thoroughly without ever being pushy.
I particularly appreciated his transparency and the care he puts into presenting properties to potential buyers. The viewing felt relaxed, informative and very well organised. I would highly recommend him to anyone looking for a trustworthy estate agent.
Francesca · 16 June 2026
Agent replied · 18 May 2026
Thanks Francesca for taking the time to leave us this great review! Viewings is one of our favourite parts of the job, showing people around their potential next home is very rewarding. I am glad you found it informative and honest. Wishing you all the best. Regards, Mark@EweMove
★★★★★ 5/5
GoogleI can't recommend Mark and his Team highly enough from Ewe Move!!
The support I received through every high and low of selling my home was amazing .... yes, there are on occasion challenges to face. Mark remained professional, communicated clearly and all with genuine care.
No matter when I queried something Mark kept me informed throughout; he handled challenges calmly, and worked tirelessly to secure a great outcome. Selling can be stressful, but they made the whole process feel smooth and manageable.
An excellent service from start to finish.
Go with the Ewe Move Team .... they're streets ahead!
Julia · 16 April 2026
Agent replied · 7 April 2026
Hi Julia, thanks for taking the time to leave us this great review. It fantastic to read and hear from you how happy you were with our service and it certainly was not the smoothest of rides in selling your property. But we got there in the end and got a great result for you. It was a pleasure to represent you and we wish you all the best for the future. Regards, Mark@EweMove
★★★★★ 5/5
GoogleAfter an unsuccessful start on the market with another agent, we were recommended to speak with Mark.
Mark met with us at a time that suited our schedule and took the time to explain how he works differently from other agents. It was clear he had done his homework… not just relying on facts and figures from databases, but really considering how best to market our property, highlight its features, and truly understand what made it special.
One of the things that really sets Mark apart is that he handles everything himself. You’re not passed from one person to another, dealing with a receptionist one day and a contracted photographer the next. Mark works solo and is involved in every step of the process, which means everything is done with care and attention rather than rushed simply to tick boxes. It’s clearly in his best interests to make sure everything is done properly.
Mark’s flexible working hours were extremely important to me. I work unsociable hours, and if we needed a question answered at 10pm, he was there with a speedy response. If a potential buyer got in touch outside of normal office hours with questions about our property or requests to view, he responded promptly…far better than waiting until Monday morning or 9am the next day (especially if you’re inpatient, like me!!)
What really stood out to me was Mark’s attention to detail in his marketing strategy. It was by far the best we had come across: premium adverts, fantastic professional photographs, captivating property descriptions, a regular social media presence, and even a bespoke video filmed in our home. It went well above and beyond anything we had seen from other agents.
Aside from all of this, Mark is simply a great person to work with, easy to get along with, with a good sense of humour, and even willing to help carry boxes…. After all, you don’t show up on moving day expecting to stand there empty-handed!
HUGE thanks Mark - if ever we decide to do it all over again we’d choose you!
((But that’s not happening anytime soon!))
Emma · 9 April 2026
Agent replied · 11 March 2026
Wow what a journey! It was absolutely my pleasure to represent you and your family to get you moving! After seeing the distress of your first attempt to sell and the poor service you received, I knew we could make a difference. Doing the basics brilliantly led to multiple viewings, a great offer and a solid buyer helping you to achieve your ambitions and secure your dream home! Thanks for taking the time to leave this great review. All the best for the future- Mark@EweMove
★★★★★ 5/5
GoogleMark has been brilliant from the very first viewing. As first-time buyers, we turned up with about 47 questions… and somehow left with answers to about 120 questions we didn’t even know we had.
He patiently explained mortgages, ownership, and the entire process without ever making us feel like complete amateurs.
At this point I’m convinced he’s part estate agent, part mortgage advisor, and part therapist for confused first-time buyers.
If you’re buying your first house, you definitely want someone like Mark on your side.
Muhammad · 9 April 2026
Agent replied · 13 March 2026
This review really made me smile! Thanks for taking the time to leave us your thoughts on the process. I am so excited to hand the keys over to your new home in a couple of weeks time. Its been a pleasure to guide you through the journey and answer all your questions! Wishing you all the best. Mark@EweMove
★★★★★ 5/5
GoogleMark from Ewemove was great through the whole process of selling my house. He made me feel at ease and was happy to spend time explaining the process and giving advice. He also left me with a very useful booklet on selling your home, which was great to refer to at my leisure.
Once appointed, he took time to ask questions about the property to ensure he had information to pass on to potential buyers, and took great photos of the property himself for the listing.
He was always available to answer any questions I had and was proactive in chasing things up to keep everything on track.
He managed all of the viewings and I am very happy that an offer was accepted within a week of listing and completion two and a half months later.
I would thoroughly recommend Mark
Jeanette · 9 April 2026
Agent replied · 30 March 2026
Thanks Jeanette for leaving us this great review, it was a pleasure to represent you to sell your home and I so pleased we could do this so quickly for you on the sale and the conveyancing too. Wishing you all the best for the future. Kind regards, Mark@EweMove
★★★★★ 5/5
GoogleMark was excellent from start to finish in our house move, having first tried a high street agent for a few months with questionable service, we switched to EweMove and it was a breath of fresh air. He handled all viewings, generated lots of interest and then was actively engaged and always there to help post-sale too, right the way to completion. I definitely would recommend to anyone.
Richscar1990 · 16 June 2026
Agent replied · 15 June 2026
Thank you Richard for leaving us this great review. It was my pleasure to help you and your family get moving and start the next adventure in your lives. Service now is so important to get you the right result in your move, not only to ensure a sale, but also to ensure you get the best price possible and to find committed buyers. We wish you all the best for the future. Mark@EweMove
★★★★★ 5/5
GoogleAMAZING EXPERIENCE!
We recently purchased our first ever property, and Mark at EweMove Estate Agents was so supportive throughout the entire journey!
As first‑time buyers, we had so many questions at every stage but Mark was always there, always responsive, and always ready with expert advice that genuinely made everything clearer and easier. His patience, knowledge, and support were on another level. He turned what could have been a stressful process into an exciting and positive experience. We honestly can’t thank him enough!
I genuinely can’t speak highly enough of Mark and the entire EweMove team (Lee) Anyone looking to buy or sell can trust they’ll be in very capable hands. Highly recommended 😁
Sel · 9 March 2026
Agent replied · 4 March 2026
Thank EWE for leaving this amazing review! It was an honour to meet with you yesterday to hand over keys to your new home and show you round again. I wish you a lifetime of happiness there. Thanks for being amazing clients to work with, always so responsive and quick to get stuff done. Wishing you all the best. Mark@EweMove
★★★★★ 5/5
GoogleThanks to Mark from EweMove Newmarket who went above and beyond, providing a brilliant service moving into our first home. Excellent communication and knowledge from Mark relieved the stress of moving home. From having our offer accepted to the day of completion, he was really helpful and reassuring which was what we needed as first time buyers when this is a new process for us. Thanks for everything Mark!
Alex · 16 May 2026
Agent replied · 20 April 2026
Thanks Alex for taking the time to leave us this great review. We absolutely love helping first time buyers to find and move into their first home! You have bought a beautiful first time home that we know you will be very happy in. Wishing you all the best for the future. Mark@EweMove
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