Trusted Agent profile · Newent
★★★★★
16 reviews across 1 platform
16 Broad Street, Newent, GL18 1AJ
SMITHS of's office in Newent, at 16 Broad Street, is rated 3.4 out of 5 across 16 reviews on 1 platform, including 16 Google reviews rated 3.4.
Every review we hold for the Newent office, from every platform, shown as written. First names only.
5/5
GoogleI rented a property through Smiths of Newent December 2016. We moved out in May this year. I have to say that Sally was excellent any issues we had where dealt with promptly. Great communication we enjoyed our stay in Newent before returning to Kuala Lumpur Malaysia.
Thanks for your kind words, Sally works very hard to service the needs of both Landlords and Tenants. The house was in excellent order when you left it
1/5
GoogleThe worst. We rented our property in Marshfield uusing them as agents. OK we received our rent as landlords. Over 4 years, a total of 2 photographs of our property ( taken by the tenant ?). Tenant left to arrange repairs. No proper reports of the condition of our property. Obstructive when trying to transfer to a different letting agent. Tried to charge us " leaving fees " that where made up, and not part of our agreement with them. As a contrast we have a second property we let in Dorchester, the agents there send us six monthly reports etc etc. Avoid avoid avoid.
4/5
GoogleWas collecting from the auction house which is just up the road from their estate agents. Look for the chapel on the right as you drive up the road. Parking is a little tight, but otherwise access is ok.
1/5
GoogleWould not recommend, see below: - Issue 1 : On Friday we requested a viewing for a new property which had just been listed. We were informed the earliest day we could view the property would be the Monday, however, got a call Monday am telling me the property had an offer accepted on Saturday... - Issue 2 : Was assured if the property was fall through then we would be contacted...property sale fell through 4-6 weeks later and was relisted however, no-one contacted us. - Issue 3 : After being relisted I called the agent to get a viewing booked asap which was Friday afternoon. Was informed by the sales agent we should submit our offer on Monday, however, we decided to offer late Friday evening as we loved the property. Only to be called Saturday morning to be told an offer had been accepted on late Friday.... I'm not sure what the issue with the company is but taking a step back it seems if you don't "look the part" or you are from a certain background which doesn't fit the area there is no chance you will buy a property from this agent despite if you bid higher... as apparently it's not about the money? - Lack of professionalism. - Unable to keep simple commitments - Give misleading information with no accountability. Truly disappointed with the service. Having bought multiple properties from different agents over the years we've never experienced this before. Will not recommend to family or friends (despite even if they "fit the criteria.")
5/5
GoogleI purchased a number of auction lots from Smiths recently and every part of that transaction has been superb. Their communication and professionalism has been first class and my items arrived very quickly and in super condition. Very well packed. I can highly recommend this auction house and if all auction houses were as good, my life would be a lot easier. Many thanks and well done.
5/5
GoogleThe best Property Agency in Newent. The Staff person's are absolutely helpful and kind!! You can trust in any moment in this agency, i was his clients 4 year so i know what i am talking!
5/5
GoogleOne of the few British auction houses that actually ships outside of Great Britain
5/5
GoogleExcellent, respectful service, always
1/5
GoogleLets just say l would not use them to sell my property
4/5
GoogleAlways been very professional
5/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
SMITHS of's Newent office has 16 reviews across 1 platform: 16 on Google.
SMITHS of Newent is rated 3.4 out of 5 across all 16 reviews, and 3.4 out of 5 on Google from 16 reviews.
SMITHS of Newent, 16 Broad Street, Newent, GL18 1AJ.
