Trusted Agent profile · Newcastle Upon Tyne
★★★★★
1,133 reviews across 2 platforms
224 Chillingham Road, Heaton, Newcastle Upon Tyne, NE6 5LP
Pattinson Estate Agents's office in Newcastle Upon Tyne, at 224 Chillingham Road, is rated 4.3 out of 5 across 1,133 reviews on two platforms, including 58 Google reviews rated 4.1.
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Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
5/5
TrustpilotPattinsons at Heaton were fantastic
Pattinsons at Heaton were fantastic! They have been there through every step. As it was my first time selling a house this was a massive help! James from the branch has shown amazing support and regularly keeps me updated and is always available via phone or email for me to ask questions! Thanks guys!
5/5
TrustpilotPattinsons Low Fell branch…
Helen and the team at Pattinsons Low Fell branch have been extremely helpful in advising us and getting the best result for the sale of our properties. We had not used the auction process before but it ran smoothly and Helen kept us well informed throughout the process.
5/5
Trustpilot5 star service - would highly recommend
Great service and very helpful. Shout out to Lyndsay Greenwell and the rest of the Whickham Branch helping out with my two rental properties. Thanks again and enjoy the goodies!
1/5
TrustpilotClowns & Amateurs
You would think its fairly easy to arrange viewings wouldn't you. Definitely not with these clowns. Tried to arrange 2 viewings this week. Total and complete amateurs.They adopt the approach of:"Why communicate in one email when we can do it with maximum confusion multiple emails and phone calls...."I've a good mind to write to the property owners to advise them as to what kind of sh/1t-shower they have engaged with.....
Good morning. I'm very sorry that you found our services unsatisfactory. Please email socialmedia@pattinson.co.uk with more information (property address, who you have spoken to etc.) so this issue can be dealt with.
5/5
GoogleGreat service from Pattinsons, Hayley was very helpful and always responded quickly, ensuring the whole process was as smooth as possible.
5/5
TrustpilotA very professional team - Eliza Sage
A very professional team, Eliza Sage is a fast, hard working and excellent individual in Pattinson. She always delivers and goes not only the extra mile but far beyond that. I am very happy with her service and will keep her close to my business as possible. Thank you so much Eliza Sage - Pattinson Low Fell
5/5
TrustpilotAs a first time buyer
As a first time buyer, I was nervous to begin this process and had no idea how to start ect. Graham Nisbet from the Blyth branch and his lovely colleagues have been absolutely amazing during the whole process. Without Graham I probably would have been completely lost with understanding all of the steps of buying a property so I honestly can not thank him enough for all of his hard work!
5/5
TrustpilotPauline from the Sunderland branch was…
Pauline from the Sunderland branch was truly brilliant. She was sympathetic to my situation and made sure we were updated every step of the way. Excellent service.
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
5/5
TrustpilotExcellent service
Still going through the process after selling a property through auction. So, to date, I have to say that Rachel and the team have been professional & friendly throughout.I knew nothing about auctions, but they helped me and guided me throughout.
5/5
GoogleVery helpful, and went over and beyond to chase up queries. Would recommend.
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of … More
5/5
TrustpilotGreat experience
I recently worked with Pattinson when purchasing my first property. They were very helpful and responsive making the process very smooth. I would recommend Pattinson again.
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
5/5
TrustpilotMassive Thanks to Pattinson Durham Team
We recently used the Pattinsons Durham Team to market our property and found them to be highly professional throughout the process. We achieved a very successful sale which was due in no small measure to the efforts put in by the team, who were all able to deal with our sale in a seamless manner. Our sale was due to a family bereavement and the team were very empathetic and considerate in this respect which we appreciated very much, particularly when we had an offer withdrawal at one point in the process, as they were supportive and put things into perspective. Success soon followed as they said it would, so it is with grateful thanks that we’re happy to award Pattinsons Durham Team the five stars which certainly reflects our experience.
5/5
TrustpilotAlthough we had trouble selling our…
Although we had trouble selling our property due to restrictive covenant being in place, Darren and his team were very helpful and supportive. We would definitely use Pattinsons again in the future
5/5
Trustpilothighly recommend
We have been selling my late nanas property with pattinsons Washington branch they have honestly been amazing especially Carly who has went above and beyond to help us. Couldn’t recommend them enough.
5/5
TrustpilotSam Reisner from the Washington branch…
Sam Reisner from the Washington branch thank you soooo much indeed she is the best, she always very helpful.I have bought few properties through Sam and the services she has provided i am soooo grateful Every time i had any questions regarding properties she responded me straight away, i think Pattinson is very lucky to have Sam working for them, No doubt she is the one and only in the entire company who has more experience than other staff in every branch of pattinson Other staff is also very good and they have all the experience But Sam has more than everyone I would highly recommend take Sam help regarding buying selling renting out properties and i bet you will be over the moon the way she helps you, I am so grateful to you Sam from Washington branch the services you provided and i will definitely buy sell properties through you ONLY in the future and pass your details to my friends and family circle to do the same, I appreciate a-lot for the best services you have provided, Pattinson must be so proud of having you working for them, I suggest everyone use Pattinson washington branch in that obviously Sam for your any property matters.Kind Regards
5/5
TrustpilotA big thank you to Louise at Blyth…
A big thank you to Louise at Blyth branch for finding a excellent tenant for my property within a day. And then when a come to sell it she found me a buyer within a couple of day. I would highly recommend Blyth pattinson very professional service from both Louise and Linda. Thank you very much.Shauna
5/5
TrustpilotVery good experience with Pattinsons
My experience with Pattinsons (in Newcastle upon Tyne, West Road Branch and Wendy Burbridge on the conveyancing tracking team) has been excellent throughout. Darren at West Road branch has the widest possible experience and expertise and knows every aspect of the property market, and I was able to profit hugely from this, selling a flat during a difficult time of rising interest rates etc. His personal support and reassurance were invaluable, and a suitable buyer was found within a short space of time.Wendy tracked the process of the sale extremely efficiently, she was really reliable and committed to the task and our communication throughout was superb, this is so important during conveyancing, and she supported the process in every possible way, leading to successful completion.I was totally satisfied with my experience with Pattinsons and would certainly use them again and recommend to others.
5/5
TrustpilotPattinsons, Houghton-le-Spring
Dan Fisher, Houghton le Spring Office.....a guy who is very good at his job. 4 days after he came to value and photograph our home, it was sold. A polite, professional gentleman, he even supported us showing buyers around our house. Pattinsons are lucky to have this fella. Sue the manager also a credit to Pattinsons. Thank you very much.
5/5
TrustpilotHouse purchase in April 2023
I purchased a house in April 2023 and I could not fault the speedy communication and quality service received from Pattinsons Durham. Shout out to Katie who I dealt with throughout!
5/5
TrustpilotLeanne - Washington
Can’t thank Leanne enough! She has never stopped searching for a new property for me, she has been persistent and her communication has been great! Very friendly and professional, I will definitely go back to see her in the future if needed and recommend her to anyone looking for a new home! Thanks again!
5/5
TrustpilotFabulous service from the Whitley Bay Branch!
Fabulous service from the Whitley Bay branch. Helen was absolutely amazing, especially during some difficult times. Helen really fought our corner and worked tirelessly to ensure things went as smooth as possible. The Whitley Bay branch was incredibly easy to contact and all of the staff friendly and helpful. We couldn’t fault the service.
5/5
TrustpilotGreat Service and Customer care
Having dealt with a lengthy and protracted purchase of a house (none of the delay is attributed to Pattinson) I must single out Marian Reed for praise. She was cheerful, professional, helpful, patient despite the delays imposed by solicitors and offered a type of customer service that is sadly missing in customer facing businesses. I would certainly use Pattinson again without hesitation.
5/5
TrustpilotDurham Pattinsons 5 stars
Durham branch of Pattinsons has been brilliant to work with. Katy was so professional, thorough and efficient when it came to putting my house on the market. Would definitely recommend!
5/5
TrustpilotKim was amazing from start to finish
Kim was amazing from start to finish Best agent I have ever dealt with.Give this employee a payrise and keep them as long as possible within the company or else she can come work with us
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