Trusted Agent profile · Newcastle Under Lyme

Reeds Rains Newcastle Under Lyme reviews

3.7

★★★★★ Good

2,040 reviews across 2 platforms

71 High Street, Newcastle Under Lyme, ST5 1PN

Part of Your Move & Reeds Rains National Home Move, see every office.

Reeds Rains's office in Newcastle Under Lyme, at 71 High Street, is rated 3.7 out of 5 across 2,040 reviews on two platforms, including 175 Google reviews rated 4.4.

Google logo

4.4 / 5

175

Reviews on Google

This office

Trustpilot logo

1,865

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Newcastle Under Lyme office, from every platform, shown as written. First names only.

5/5

Trustpilot

Hi the sale team in my local branch is…

Hi the sale team in my local branch is very good they worked very hard to sell my property and kept me updated all the time I will definitely recommend them

Abdul · 20 September 2023

5/5

Trustpilot

Great Support - Let in Wakefield

Searching for a house in Wakefield, West Yorkshire, I was kindly supported by Reeds Rains team, specially Samantha Russell, the Lettings Manager.Despite of the limited offer in the region for a 4 bedroom house, they give me all attention and actively tried to bring me options.Thank you.

Humberto · 18 February 2022

5/5

Trustpilot

Review

Throughout the process the staff have been extremely helpful and supportive.

The · 19 August 2022

Agent replied · 17 June 2024

Great to hear. Thanks for the review.

5/5

Trustpilot

Reeds Rains Rhyl

Outstanding service from start to finish. Every member of the team was extremely professional at all times and dealt with all aspects of the sale efficiently and timely.This has been the first estate agent that I have used that actually know what they are doing and have demonstrated it.Thank you.

Edward · 11 August 2021

5/5

Trustpilot

Cheryl W - Hillsborough

Cheryl W at the Hillsborough branch has been amazing. I’ve asked so many questions about the property I’m moving into and she has had an answer for every single question. Amazing service, amazing lady. Was extremely stressful for me, but Cheryl has reduced this so much for me. Thank you so much.

Customer · 10 March 2021

5/5

Trustpilot

Pleasant and helpful staff

Pleasant and helpful staff. Always keep me updated

Allison · 6 December 2022

Agent replied · 17 June 2024

Great to hear, thank you!

1/5

Trustpilot

DO NOT USE REEDS RAINS LETTINGS IF YOU…

DO NOT USE REEDS RAINS LETTINGS IF YOU ARE A LANDLORD!The reeds rains letting centre is there not to do any work just to siphon off money

Debdeep · 16 March 2018

Agent replied · 17 June 2024

We're sorry you're unhappy with the service received Debdeep Dey. We're not aware of any current issues outstanding. We would really like the opportunity to put this right, and would be grateful if you would contact us on rrcustomerrelations@reedsrains.co.uk to provide more details.Many thanksReeds Rains

5/5

Trustpilot

Had a great experience with Reeds…

Had a great experience with Reeds Rains. Easy to get a hold of, prompt in their replies and superb customer service. Was working with Tyreece from the Catford branch who was extremely helpful along each step of the process, ask for him if you end up going with Reeds Rains! 5/5RegardsAdam

Adam · 10 May 2021

1/5

Trustpilot

Never go here

Not even worth a 1 star never been so let down to lack of service. Will get more communication out of a brick wall

Dorris · 26 November 2019

Agent replied · 17 June 2024

Hello Dorris - We are sorry to hear about the communication difficulties. Could you please let me know which branch it is you have dealings with?Kind regards,Reeds Rains

5/5

Trustpilot

Absolutely first class service

Absolutely first class service, upfront and transparent with everything they provide. Great communication and friendly staff.

Mark · 16 July 2024

5/5

Trustpilot

Reeds Rains Bamber Bridge

I can highly recommend Reeds Rains Bamber Bridge I am a tenant in a property managed by this branch and recently required assistance. My issue was dealt with by the Property Manager Katie Bonnar, who was extremely helpful, friendly and professional. She is a credit to the branch!

Jane · 12 November 2021

1/5

Trustpilot

Not worthy even of one star

Not worthy even of one star. They sent out contract for renewal tenancy and failed to pick up that statutory notice periods have changed twice during Covid. They are still advising that it’s two months when in fact it was extended to three and now six months. An absolute joke of a service.

Helios · 23 October 2020

5/5

Trustpilot

Matt the adviser was very professional…

Matt the adviser was very professional at all times, he clearly knew his products and found me the best deal that was available. Between him and his assistant Sam they dealt with everything for us and kept us fully informed all the way through. I cannot thank them enough for making this process easy and would highly recommend

Sally · 30 August 2018

5/5

Trustpilot

Great experience, very impressed!

Great experience with Reeds Rains in St Helens. Very professional from the first meeting to the end. They were very responsive and helpful on a number of issues that came up with our sale/purchase. Jordan in particular worked hard to push the sale through, keeping in regular contact. Very impressed!

Andy · 23 June 2021

5/5

Google

I may dealing with Jack Damjanovic at Reeds and Rains I have found him to be always proactive with any issues related to my house under their management and was especially helpful with a recent change of tenants including assiting with the managment of contrators in perperation of the property.PositiveProfessionalism

Eric · 21 June 2021

5/5

Trustpilot

Excellent service

Excellent service, kept well informed at all points of the sale & purchase.

Mr · 2 September 2024

5/5

Trustpilot

Reed Rains ( West Derby Village)

Reed Rains ( West Derby Village)Made the process of moving homes as easy as it could be. They helped us so much helping to make the transition so easy! I can not speak highly enough of them!Thank you to you all, for all your help

Emma · 9 April 2022

5/5

Trustpilot

Extremely happy with the service from…

Extremely happy with the service from Reeds and Raines Didsbury.

Customer · 23 August 2022

Agent replied · 17 June 2024

Thank you for taking the time to write this review. I will let the branch know.

5/5

Trustpilot

especially pleased with the service provided by Sofia Shahbaz @ Reeds Rains

I recently purchased property marketed by Reeds Rains and I'm especially pleased with the service provided by Sofia Shahbaz @ Reeds Rains in Salford Quays. She's a consummate professional, very knowledgeable, responsive and thorough in her work from start till completion.If I'm to sell or let property in the future, Sofia would undoubtedly be my first port of call.

George · 30 June 2017

5/5

Trustpilot

Outstanding service

Outstanding service, very punctual and extremely helpful when we came to purchase any property we enquired about.In one day our house was visited, photographed and advertised via their we site. We even recieved offers and multiple viewings on the first day of selling process and this continued throughout.Would definitively recommend.

P · 2 June 2021

1/5

Trustpilot

Rotherham reeds rains are THE WORST ESTATE AGENT

Rotherham reeds rains are The WORST estate agent in ROTHERHAM, four people in a matter of days have had the same bad experience with them. DO NOT EVER GO WITH THEM THEY ARE NOT TRUE TO THEIR WORD ! I put a post on Facebook and they blocked me so they think that’s going to stop me !!!

Angela · 1 June 2018

5/5

Trustpilot

Helpful

Helpful. Been looking for a property a while. Kept me up to date.

Mr · 28 August 2024

5/5

Trustpilot

Meet Alan today and spoke to jess…

Meet Alan today and spoke to jess today from Reeds Rains in Pemberton,they are excellent people and really easy to deal. How tons of knowledge and helped me in the process of becoming a valuable tenant.If I could give 10 stars I would.

Gerry · 30 June 2022

5/5

Trustpilot

Wonderful service and very helpfull im…

Wonderful service and very helpfull im a single mum and was desperately after a property to rent after a relationship break up, sarah who dealt with everything was very helpful and kept me up to date with everything im so grateful for all there help in finding me a home for me and my daughter :)

Jade · 17 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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