Reeds Rains Newcastle Under Lyme reviews

★★★★★ 1/5

Google

I wanted to rent one of the properties advertised as available from 1st October. I was moving from different county and due to internal job transfer I had to rent something before 5th of Oct. I clearly described my situation. They fed me with hope that I am on the top of the landlords list for a week, to tell me at the end that credit check takes two weeks (yes, of course - I was born yesterday :) ). They also blaimed landlord for not answering phone - very professional. I was expecting straight answer: "yes, you can have it" or "sorry mate, you won't be able to rent this property before 5th." I wasted my time and money. One star is way too much.NegativeProfessionalism

Paweł · 21 June 2021

★★★★★ 5/5

Trustpilot

Really Happy with the service from…

Really Happy with the service from Reeds Rains Sutton, in particular Nathan Gibson. He helped us greatly and always went above and beyond for myself and my partner!

Casey · 21 February 2022

★★★★★ 4/5

Trustpilot

A difficult year for us when dealing…

A difficult year for us when dealing with the estate of a bereaved relative in Scarborough. Everyone at the RR office in Scarborough have been helpful and professional throughout. Huge thanks to Rebecca and the team for your support.

MRS · 22 March 2019

★★★★★ 5/5

Google

All of my questions and inquiries were answered in a timely manner. Sophie, who I mainly dealt with, was very polite and helpful throughout the process making everything run smoothly. Their online application system also worked well for signing documents and keeping track of things.PositiveResponsiveness, Professionalism

John · 26 October 2021

★★★★★ 5/5

Trustpilot

Great Estate agent

Great Estate agent. Lots of contact from the team and although a slow start we did get quite a few viewings and finally sold through them. Office staff are great and even helped me complete solicitors forms.Would definitely use again.

Nina · 16 October 2024

★★★★★ 5/5

Trustpilot

Absolutely fantastic service

We recently bought our first house that was marketed by Reeds Rains St Helens, and cannot recommend them highly enough. Jane Kerrigan in particular was fantastic, and responded to all our enquiries very quickly, and was great at dealing with the solicitors and speeding things along. We will definitely be using them again in the future, and would advise anyone else to do so also!

Noah · 26 April 2023

★★★★★ 5/5

Trustpilot

Fantastic team at the Hillsborough…

Fantastic team at the Hillsborough branch of reed rains professional polite and friendly Cheryl and the team there offer a first class service I would recommend this branch to sell your home thru

Michelle · 12 March 2021

★★★★★ 5/5

Google

I have worked with Jack on several developments recently and he has always been on the ball in every aspect of his professional service provision.PositiveProfessionalism

Kenny · 21 June 2022

★★★★★ 5/5

Trustpilot

Professional Friendly Service

Professional approach in every aspect of the process and frequent communication and updates

Helen · 17 July 2024

★★★★★ 1/5

Trustpilot

Property management

If I could give it a zero I would Property management on fully managed let USELESS…… save your money Go to a company which actually manages a property The list is endless …… inspections not carried out properly, rent increases not done, no action taken for 6 months on a child safety issue , damage in property not investigated, emails not responded to …. Rubbish rubbish company

Catherine · 3 February 2023

★★★★★ 1/5

Trustpilot

Reeds Rains ilford

Reeds Rains - Ilford, Cranbrook roadExtremely unpleasant to deal with. I had been calling every single day for a week regarding a rental property advertised to be told someone will call back. However no one ever did. I called yesterday complaining to Bernard, the branch manager emphasising the lack of customer service. He also told me he will call me back. To no surprise i did not get a call back. Called in to find more excuses and then was being told what and how to leave a review. I stated i wanted to complain and i was told to send the complain to the person i would be filing the complaint against! LoL! I have never come across such a counter intuitive demand before. DO NOT use these guys. They have such a disgusting attitude. Anyone wanting to rent out their property, do NOT use them. They do not care about whether your property needs to be rented out or not. This could very well have been a happy landlord whose property has been rented. However it is not the case due to this embarassing property agents and the manner in which they deal with customers. I will be taking this further to HR or MD. I am leaving review on every platform to raise awareness. Stay well away from these guys!

Ajay · 13 April 2021

★★★★★ 5/5

Trustpilot

Successful sale, would recommend.

The staff at Reeds Rains were very efficient when I was selling a property and kept me informed of all viewings and the progress of the sale.

Julia · 23 September 2023

★★★★★ 5/5

Trustpilot

Efficient and friendly service

Efficient and friendly service. Would recommend to anyone. Big thank you.

Andrea · 17 August 2024

★★★★★ 5/5

Google

We let our property with Reeds Rains and they were great. Very responsive and went above and beyond when a few challenging matters came up. Beth was especially good.PositiveResponsiveness, Quality, Professionalism

Stefan · 21 June 2021

★★★★★ 5/5

Trustpilot

Keep up the good work

We dealt with Andrea at Reeds Rains, Burnley. She has been brilliant all the way through and kept us up to date. We can’t thank you enough. Keep up the good work! 🙂

Paul_MF · 12 January 2021

★★★★★ 5/5

Trustpilot

Very helpful company

Very helpful company, particularly Sally Routelidge.

Patricia · 16 January 2024

★★★★★ 2/5

Trustpilot

Poor service

Poor service. Refused to let potential buyers view . Later discovered our agent and buyer were related . How unprofessional, all actions fell into place discovered the motif that they were determined who would be buying our property. Would definitely not use this hull branch or recommend

Dee · 27 May 2021

★★★★★ 5/5

Trustpilot

Ian - Anchorage lettings

Ian from the lettings department of the Anchorage office has been brilliant. He is quick to respond to queries and provides great customer service. Would definately recommend Ian if you are looking for properties to rent in the area.

Louise · 26 April 2018

★★★★★ 5/5

Google

Thank you Lauren for the excellent customer relationship and swift response to services required.

Simi · 21 June 2023

★★★★★ 5/5

Trustpilot

Guisborough branch

Guisborough branch . Well without going into to much deatai I had to sell a property I didnt want to sell even though I knew I had to / was my child hood home and my mam & dad had sadly passed away and that house held so many memories ❤ the girls at reads & rains made it an easier process my two favourite girls cathy shes fab lovely lady who cant do enough to help you and helped make the whole process easier ..thanks cathy you've been fab . And our sian shes been brilliant to constant updates very very polite and so so helpful all the way cant fault them one bit .100% perfect .thankyou girls .would definitely 100% recommended all the girls at the guisborough branch have been fantastic but especially cathy and sian so well done girls you're the best .cathy & sian thankyou I'm sure I'll bump into yous in the town or b&m at some point thankyou both from the bottom of my heart .very kind regards. Zarren

Zarren · 25 February 2021

★★★★★ 5/5

Trustpilot

Alison at Bamber Bridge is progressing…

Alison at Bamber Bridge is progressing the sale of my house, she's extremely proficient and effective, very helpful and prepared to go the extra mile to ensure a positive outcome.

M · 25 July 2021

★★★★★ 5/5

Trustpilot

Macclesfield branch highly recommended

We've used Reeds Rains Macclesfield to both sell and buy several houses. We wouldn't go anywhere else. The service and commitment from James and his team is second to none.

Deborah · 24 July 2021

★★★★★ 5/5

Trustpilot

Happy Landlord

I spoke to Reeds Rains after having my property on the market with 2 other agents for 7 weeks and no luck. Elliot gave me an up to date valuation and went on to let my property within a week. Whilst they are more expensive than the other agents, there is a reason why. I've actually ended up saving more money by paying a premium for a top estate agent and letting the property straight away rather than having it sitting there empty for months on end. Can't recommend them enough.

David · 19 February 2021

★★★★★ 5/5

Trustpilot

Outstanding

From start to finish, Reeds Rains Carrrickfergus provided a service that exceeded all my expectations despite the current COVID-19 restrictions and the challenges facing us during this pandemic.Their communication was timely and clear throughout, keeping everything on track as far as both selling my property and purchasing my new home (luckily, and thankfully they were the agent for both my sale and purchase). I thank and commend Lynsey, Chris, Karen and Lisa. I found them professional, dedicated and committed to me as a client - nothing was ever too much trouble and I was always made to feel as if I was the most important client. Without a doubt they are best estate agent I have ever dealt with, going above and beyond (which just seems to be the norm for them). I would highly recommend them , and if you are thinking of selling or purchasing then look no further.

Katb43 · 16 February 2021