Every review we hold for the Newcastle Under Lyme office, from every platform, shown as written. First names only.
โ
โ
โ
โ
โ
5/5
GoogleIts hard to put into words just how incredible Matt & Andrea are at Luv2sell. I've just sold my house with them and Matt was amazing from start to finish. His professionalism, knowledge, and dedication made the whole process smooth and stress-free. He was always approachable, kept us fully informed at every stage, and went above and beyond to ensure everything was handled efficiently.
Matt genuinely cares about his clients and it really shows in the level of service he provides. Nothing was ever too much trouble, and his advice and support were invaluable throughout. I couldnโt recommend Matt and Luv2Sell highly enough - a truly exceptional estate agents and ill never go anywhere else now.
Elena ยท 16 January 2026
โ
โ
โ
โ
โ
1/5
GoogleWhilst viewing a house I was told by Luv2Sell Wolstanton, that previous roof repairs had been done, which made me feel assured that I could purchase the house with a basic survey being carried out. Shortly after moving in I had rain coming through the ceiling in 2 rooms, which resulted in a complete new roof having to be replaced. I have tried to speak about this to the estate agents but have been left shocked by the response. I was told it was my word against theirs, to which I reminded them that my mum viewed the house with me. This response was disgusting and insulting as I was told, it was convenient that it was my mum with me. I asked for an explanation of what was meant by that, for the comment to be repeated. I explained that I was having a professional conversation and this wasn't anything personal so I don't understand why I was now being personally insulted. The insulting conversation continued and I was told that they are not responsible for anything. They were so rude, clearly not a bit bothered and had zero interest in even trying to help by getting the documentation of the said roof repairs that they said had been done. A very unprofessional attitude and rude. So unnecessary.
Lisa ยท 13 March 2025
Agent replied ยท 18 May 2025
Hi Lisa as discussed over several recent telephone conversations, our vendors instructed a minor roof repair to be carried out at their property prior to going to market and that was relayed to you prior to purchase. Eight months later you have stated that your roof needs replacing now because all roof tiles are porous and that we are responsible for you relying on a mortgage survey that did not identify this for you. We always recommend that a comprehensive survey is instructed prior to purchase and we are sorry that as selling agents our refusal to contribute to your new roof has caused offence.
โ
โ
โ
โ
โ
5/5
GoogleIncredibly personal service, nothing was too much trouble, constant point-of-contact. Incredibly reasonable charges compared to other agents - would use again should the need arise! Matt was with us from the start to the end of the process; constantly keeping us updated even when things got tricky. Highest recommendation for a Matt and Andrea who handled our sale with professionalism and a personable approach!
Adam ยท 18 December 2024
โ
โ
โ
โ
โ
5/5
GoogleI have recently sold my home of 24 years through luv2sell. I was advised by others to use a big estate agent who could cast the net wider which makes no sense as most people search on the online property portals that luv2sell use. Luv2sell were less expensive and considerably more attentive. There is no upfront fee as with some online estate agents who take their money and disengage. Andrea provided a realistic valuation and I sold within the first week. I was treated as a valued customer throughout the whole process - right through to completion. Matt conducted all viewings and was friendly, responsible and highly proactive. Luv2sell also have excellent relationships with local surveyors and solicitors to progress the sale. I would highly recommend luv2sell and I am 100% certain that I made the right decision. Thank you luv2sell ๐๐
Alison ยท 19 May 2023
โ
โ
โ
โ
โ
5/5
GoogleWe highly recommend Andrea & Matt (Luv2Sell)! They have been our letting agents in the capacity of Luv2Let and have always done a great job for us. They are currently helping us to sell our portfolio of properties and have just got a terraced property and a luxury apartment "over the line" for us! Couldn't be more pleased with their sterling performance. Communication is always great and they keep us informed at every step of the way and liaise fully with the purchasers to ensure we know where we are up to at all stages of the process. Excellent service which comes at a very reasonable price as well! ๐
Tony ยท 19 May 2023
โ
โ
โ
โ
โ
5/5
GoogleMatthew and Andrea were a pleasure to deal with. They were extremely professional and the service they gave us in selling our house was first class. They kept us updated through every stage of the process and gave us honest guidance when we needed it. I would recommend to anyone looking to sell. They are not flashy or pushy, there are no glossy brochures or fake promises, they just worked really hard to get us a serious buyer and charged us a very competitive fee. Thank you both.
Liz ยท 19 May 2023
โ
โ
โ
โ
โ
5/5
GoogleWould Highley recommend love2sell to anyone! From begining, to completion of sale, Matt and Andrea were totally professional, but also friendly and helpful. This was our first move in 42 years so we were feeling rather anxious about everything involved with moving.... Matt and Andrea helped to make the process so much easier for us.... thank you!
Sheila ยท 18 May 2024
โ
โ
โ
โ
โ
5/5
GoogleRecently bought our first home through Luv2Sell. Matt and Andrea were brilliant throughout and couldn't do enough to help. Even after completion, when we had a leak, Matt revisited and helped us to resolve quickly without having to dispute with the vendors. Would definitely recommend to anyone and I'm sure that if we come to sell in the future, we will be using Luv2Sell.
Eleanor ยท 19 May 2023
โ
โ
โ
โ
โ
5/5
GoogleJust sold our property with Matt and Love to sell. I cannot recommend Matt enough. He is forever going above and beyond...they are also very reasonably priced.
.if anyone is looking for an estate agent then I d 100% recommend love to sell..
Darren ยท 19 May 2023
โ
โ
โ
โ
โ
5/5
GoogleI very recently sold my terraced property very quickly with Luv2sell, I cannot recommend Matthew & Andrea enough, from valuation, finding a buyer(within days) to completion it was absolutely stress free,. Their professional ism is second to none, give Luv2sell a chance to sell your property and you will not be disappointed.
Tory ยท 16 April 2022
โ
โ
โ
โ
โ
5/5
GoogleFrom start to finish I cannot fault Luv2Sell. Matt went completely above and beyond for me, nothing was ever too much trouble. Buying and selling a property on your own is such a daunting process but Matt made it as easy as he could me for, โฆ
Laura ยท 16 April 2022
โ
โ
โ
โ
โ
5/5
GoogleIt is hard to put into words how grateful me and my family are for the help and advice that Luv2Sell have given us during the sale of our house as well as the purchase of our new one.
They are among the nicest people that you can wish to have on your side during what can be an amazingly stressful time.
They are friendly and knowledgeable, and are always on hand to help, and for this I can't speak highly enough of them.
They truly are a shining example of why you should always use a local estate agents when it comes to selling or buying your new home.
Thank you a thousand times over.
Mpowa101 ยท 19 May 2023
โ
โ
โ
โ
โ
5/5
GoogleI recently sold my home through Luv2sell and would have no hesitation in recommending them. Andrea and Matt are both professional and friendly and the communication throughout the whole process was brilliant.
Amanda ยท 24 March 2025
โ
โ
โ
โ
โ
5/5
GoogleFound Luv2Sell flat hunting 2 downsize via Luv2Let. Impressed with their attitude asked if they did sales? 1st choice of 7 local Agents who vied 4 our sale stopped doing sales on Lockdown. Luv2Sell were therefore the 8th I had reviewed & โฆ
Ken ยท 16 April 2022
โ
โ
โ
โ
โ
5/5
GoogleI brought my forever home with Luv2sell and they were amazing and supportive throughout the whole process and nothing was to much for them to help me with. I would recommend them to anyone and everyone.
Tina ยท 16 April 2022
โ
โ
โ
โ
โ
5/5
GoogleRating only, no written review.
Matt ยท 16 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.