FarleyWood New Malden reviews

★★★★★ 5/5

Google

What a team! We recently both sold and purchased our house through FarleyWood and I could not recommend Victoria and the team enough! Delphine and Victoria gave us great suggestions for home improvements and staging to present our house at its best for sale! Victoria worked tirelessly throughout the process, always a step ahead of everyone keeping up the pace at all times! FarleyWood is an asset to the New Malden community and we couldn’t recommend them more highly if you are looking to buy or sell a property in the area!

Angie · 17 November 2025

★★★★★ 5/5

Google

We recently both sold and bought a house with the help of Farleywood. From start to finish the team went above and beyond what would be expected to help the process go as smoothly as possible. When problems did arise Victoria was only a phone call away! I could not recommend Victoria and her team enough. She knows the area well, listens to what buyers want and will also help sellers to show their property in a way that buyers can see the full potential! Thank you very much Farleywood!

Utpala · 17 November 2025

★★★★★ 5/5

Google

Victoria was incredibly friendly and genuinely made the whole process feel so much easier. From the moment we first met her, she was welcoming, patient, and always happy to answer our many first‑time‑buyer questions. What could have been a stressful experience felt so much smoother thanks to her support. We honestly couldn’t be more grateful. We’d highly recommend Farleywood.

Andy · 17 February 2026

★★★★★ 5/5

Google

We worked with Victoria on our house sale in summer 2024 and I can’t thank her enough. She was fabulous from start to finish and, despite various setbacks (consistent with the UK house transaction process), she managed to keep things on track for a successful move in the Autumn. She works so hard to get the job done and is delightful to deal with along the way. Big thanks to her and the team!

Sarah · 15 July 2025

★★★★★ 5/5

Google

Victoria is truly an outstanding real estate agent with deep and extensive knowledge of the market. We started seeing properties with her six months back and she quickly understood our needs. Even when we were looking at houses listed by other agents, she was very helpful in guiding us by generously sharing her insights. She has been very patient, supportive and responsive to us through our journey to find a home. Her willingness to help potential buyers is a testament to her professionalism and integrity. I would definitely recommend Farleywood team to all friends and family thinking to buy or sell in New Malden.

Seena · 3 April 2025

★★★★★ 5/5

Google

We have recently sold our New Malden property through Farleywood and cannot recommend Victoria and her team highly enough. Victoria personally managed the entire process from valuation, to viewings and completion, offering a huge amount of support and advice along the way. Her knowledge of the market is exceptional and she also provided very valuable insights and guidance on our onward purchase (even though we were not buying through Farleywood). We were very eager to complete before the end of March (with a very tight timeframe!) and it is thanks to Victoria that this has been possible. I will certainly use Farleywood for our next move and will be telling my friends and family to do the same! Thank you so much Victoria and your amazing team!

Joanna · 19 March 2025

★★★★★ 5/5

Google

We contacted FarleyWood because they had sold several properties in our street, and from the very first conversation where I was worried that our house would not meet the standards I had seen in their brochures, all the way through to successful completion, Victoria and her team were fantastic. Upbeat, enthusiastic, knowledgeable - it was a pleasure each time we saw them, and they guided us through the entire process with continual encouragement and advice, listening to any concerns we had and discussing and explaining everything they said. Their advice for preparing the house for viewing was spot on, and when we showed the brochure they produced to friends who knew the house they were floored by how much the expert advice could transform the living spaces. We are extremely happy that we reached out to Victoria, and would absolutely recommend her services to anyone else in New Malden who is thinking of selling their house!

Marcus · 20 February 2025

★★★★★ 5/5

Google

We recently sold our family home and bought our new one through this fantastic independent estate agent in New Malden, and we couldn't be more impressed. The entire team was professional, but Victoria truly went above and beyond in making the whole process seamless. She is an absolute gem! From start to finish, she was always available to answer questions, offer advice, and provide support when needed. Her communication was second to none, quick, clear, and always helpful. What stands out most is how much Victoria genuinely cares. She made us feel like we were her top priority, and her attention to detail was exceptional. Not only was she incredibly knowledgeable about the market, but her friendly and approachable nature made everything feel much less stressful. We couldn’t have asked for a better experience, and we wholeheartedly recommend this agency to anyone looking to buy or sell in New Malden. Victoria and the team made what can be a stressful time so much easier, and we’re extremely grateful for all their hard work and support.

Jemma · 30 January 2025

★★★★★ 5/5

Google

We cannot speak more highly of Victoria. From the moment we met her at our house valuation, we knew she was different - in all the best ways - from any other estate agent we’d met. Her communication throughout our buying and selling journey was exceptional. She was always attentive, supportive, and never put us under any unnecessary pressure. Victoria and Delphine gave us fantastic ideas for preparing our home for photos and viewings. It was clear that Victoria genuinely cared about our home and took the time to understand its story so she could provide a truly personalised experience for potential buyers. Our house sold incredibly quickly - in less than a week - and at the full asking price. If you’re selling (or buying) a home in New Malden, you won’t regret choosing Victoria.

Emily · 17 October 2025

★★★★★ 5/5

Google

This agent was a pleasure to deal with. Victoria was always easily contactable and sorted any issues immediately with no fuss and total professionalism. Our house sold within a week and the whole process was pain free because of her great …

Barry · 17 April 2025

★★★★★ 5/5

Google

We had a great experience with Farleywood as a buyer. We found a dream home, and although we were outbid by a cash buyer, Victoria was transparent and empathetic from the beginning to the end. I could sense she was really proud of her own neighbourhood - new Malden - and the property she was marketing for. Her vendor should be super happy to have worked with Farleywood, for finding a cash buyer and for the full asking price in less than 10 days. Well played.

Justin · 6 May 2023

★★★★★ 5/5

Google

My husband and I bought a house that FarleyWood were the agents for. From the beginning, Delphine and Victoria were responsive, knowledgable and fit us in last minute. Throughout the process, from putting the offer in to completion, the …

Anna · 17 April 2025

★★★★★ 5/5

Google

Utterly brilliant experience with FarleyWood. Victoria is an exemplary agent - she’s friendly, honest, transparent and above all completely trustworthy. Victoria is very advisory, not at all salesy - you feel like you’re in safe hands. She …

Lily · 17 April 2025

★★★★★ 5/5

Google

We dealt with Victoria of Farleywood during the valuation, marketing and sale of our property. During our initial meeting Victoria promised to bring both our buyers and ourselves through the whole process and that is exactly what she delivered...she kept us up to date regularly and behaved in a most professional manner. We were working with Victoria from abroad and despite what could have been a difficulty it most definitely wasn't. We couldn't recommend Victoria and Farleywood highly enough. We felt she had our best interests at all times.

Trish · 7 November 2022

★★★★★ 5/5

Google

We used Farley wood to sell a property in summer 2021. The service provided by Victoria and her artistic director Delphine was nothing short of outstanding! From beginning to end, the communication was superb. Victoria listened, understood and was always so courteous and professional in her manner. From the onset and with the amazing support of Delphine who helped to really 'upgrade' the look and feel of our home, we felt fully supported. It was a service like no other. Victoria was always so efficient and transparent throughout the entire process. The service was absolutely top class. We couldn't recommend Farleywood high enough. Its an agent which exudes professionalism, care and attention that cannot be found with any of the high street agents. A million percent recommend them. You will not regret it!PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 25 August 2022

★★★★★ 5/5

Google

We used Farleywood to market and sell our house and we were delighted with the service we received from Victoria and Delphine. Victoria took us through the process, marketed the house and came back to us with multiple offers for our property. During this process Victoria kept ourselves and our buyers fully informed at all times. Even after the sale of our house Victoria has been happy to help us with advice and recommendations relating to our new house purchase. Farleywood is a great asset to New Malden and I would thoroughly recommend them.

Uanita · 5 June 2022

★★★★★ 5/5

Google

Delphine styled and Victoria sold our wonderful home. It was a difficult time to move as interest rates were going up n up but Victoria made it such a great experience and was extremely supportive. I'd recommend them again in a heartbeat and gosh if we ever ever move I would only ever use Farley Wood.

Alice · 17 April 2024

★★★★★ 5/5

Google

We had an amazing experience with our first house purchase through FarleyWood! Victoria was very professional and knowledgeable yet very friendly and approachable. She was proactive and kept us well informed of proceedings. As we were first time buyers, her calmness and positive attitude were invaluable throughout the process. We have already recommended FarleyWood to friends who are looking to buy in the area and we hope to work with Victoria again in the future!PositiveResponsiveness, Professionalism

Eleni · 25 August 2022

★★★★★ 5/5

Google

Highly recommend FarleyWood! Victoria was so professional and helpful. The photos stood out from others on the market and that’s because of Victoria and Delphine’s attention to detail and experience. I would have no hesitation using FarleyWood again who worked very hard on getting buyers through the door and sold my house in 5 days. I was always kept updated from offer to completion date and never had to chase which saved me time!

Sabreena · 8 September 2022

★★★★★ 5/5

Google

Would highly recommend going through FarleyWood if buying/selling a house. We bought a house last year through them and Victoria and the team were so personable that they made the already stressful process so much easier. They were very quick to reply and always there to have a chat and made you feel everything was in control. Thanks again FarleyWood and keep on doing what you are doing!

Emma · 6 April 2023

★★★★★ 5/5

Google

Victoria is a dedicated professional with attention to detail and a real passion for getting the best for her clients. Her commitment to sell our family home during two lockdowns is commendable. She truly excelled at increasing the viewings resulting in an offer. Sadly, due to the ongoing lockdown, we decided to keep our family home for now - the stress of moving was proving too much for us. We would fully recommend FarleyWood as they are truly dedicated to get you the best value.PositiveResponsiveness, Quality, Professionalism

Safia · 25 August 2021

★★★★★ 5/5

Google

After six months with our house on the market with a high street agency with a large reach but not a single viewing, Victoria was a breath of fresh air. She is the one who will deal with all your potential purchasers and will do her best to find them for you. In the first two weeks on the market with Victoria in September of 2020, she brought four different serious potential purchasers to see our property, one of whom bought it. Unlike other agencies where the commissioning agent who comes to value your property is unlikely to be the one who shows people round Victoria will deal with you and all your potential buyers. She is open and pleasant to deal with and will go the extra mile to smooth out difficulties.PositiveResponsiveness, Quality, Professionalism, Value

Carol · 25 August 2021

★★★★★ 5/5

Google

We have just completed on a purchase through Farleywood and it was such a delight to buy through them. The professionalism and personal service we had from Victoria, started before we had even viewed the property, and was key in ensuring a smooth and hassle free process, which we were grateful for. If you are looking to buy or move in the New Malden area, we would highly recommend getting in touch with Farleywood. Thank you Victoria and Delphine.PositiveResponsiveness, Professionalism

Charlotte · 25 August 2021

★★★★★ 5/5

Google

It had been 30 years since our last property move, so it was with some trepidation that we entered the market. We needn’t have worried as Victoria was there at every step, and from our point of view, ensured that we achieved the best price for our house. She is extremely professional in all aspects of the activity, ably assisted by Delphine in matters of making sure the property looked it’s best for potential buyers. In our view the Farley Wood is the standout estate agent in the area.PositiveResponsiveness, Quality, Professionalism, Value

Robbie · 25 August 2021