Irwin Scott New Eltham reviews

★★★★★ 5/5

Google

I used Irwin Scott to sell my Dad’s old house in New Eltham and was more than delighted by the help and support Paul gave throughout the process. It wasn’t straightforward or quick (no fault of Irwin Scott - there were several others in the chain) but Paul gave me regular updates, was incredibly easy and direct to talk to, always available for a call, quick to reply to messages. He took his responsibilities beyond my expectations and did a heap of extra things to support me, particularly as a remote seller. And he was very persistent and stubborn! Which was brilliant. I was initially a bit doubtful because the agency is small, but this actually proved to be an advantage, because the quality of service I received was amazing. Thank you!

Alan · 30 September 2024

★★★★★ 5/5

Google

Irwin Scott provided a professional, efficient service from start to finish, highly recommended. I have bought and sold homes in New Eltham through Shaun at Irwin Scott. My most recent experience was a sale. Calm and practical advice offered throughout the process and supportive interactions. Well connected in the local area. A huge thank you to Shaun and the team at Irwin Scott for everything, we really appreciate it!

Kirsty · 29 December 2024

★★★★★ 5/5

Google

I have worked with Irwin & Scott over the past 18 months, during which time they rented, managed and ultimately sold my property, which has recently completed. The team have been fantastic across both the lettings and sales sides and I would thoroughly recommend them to anyone looking for an estate agent in the area. They were instrumental in getting the sale over the line, assisting with coordinating quotes from contractors following the survey and keeping both myself and the buyer fully informed throughout the process.

Suzie · 14 January 2026

★★★★★ 5/5

Google

Shaun and Paul of Irwin Scott’s are a great asset to New Eltham. They give you a realistic valuation of your property, rather than an overinflated one to get you to sign up with them. Their fees are very competitive, they’re always at the end of the phone and have many years experience and knowledge of the area between them. Paul is so down to earth and genuine, you know you’re going to always get an honest answer from him and you always feel like he’s on your side. Thanks so much for all your help guys, we got their in the end and I’m so happy with our new home!

Louise · 28 February 2024

★★★★★ 5/5

Google

Paul and Shaun have been absolutely amazing during the sale of our property. We bought our property through them originally and we're so impressed we wanted to use them when we sold. Buying and selling is such a stressful process but they went above and beyond to get us completion day. Im really glad we went with them, and Id recommend them to anyone looking to sell their property! Thanks Paul and Shaun!!

Sophie · 14 April 2024

★★★★★ 1/5

Facebook

If you are considering a property on STAFFORD ROAD DA14, please do not go for it!!! Extremely poor customer service. We rented in May and we are now looking to move out as soon as we possible can. First, the property was extremely dirty. We had to delay our move by a couple of days just to clean it ourselves. The estate agency refused to do anything about it and did not help us with anything to get reimbursed for all the extra costs we encountered to clean up, not to mention the time we spent. An estate agent named Carly was extremely unhelpful in the whole situation. Since we moved, we have issues with a neighbour playing loud music every Friday night. People coming in and out of his flat, seeming like he is having parties or just long drinking events. The neighbour lives directly above our flat and uses a professional audio system with strong base. We have been complaining since week one, but the issue is still ongoing. The council also got involved, but again, nothing helped. The loud music is severely effecting the way we can use our flat almost every Friday evening and this is a breach of contract committed by the tenant living in the flat above. We have asked specifically Shaun from Irwin Scott multiple times for help until he explained us that as long as the neighbour is playing the loud music in his flat, there is no issue. When I pointed to Shaun that it is a breach of contract to prevent others in the building from using their flats as they should, he told me that this is "up to interpretation". In conclusion, I can say that Irwin Scott have offered us a dirty property with many issues and according to them breach of contract influencing directly our quality of life in their property is not their problem. Avoid at all costs!

Nina · 29 September 2023

★★★★★ 5/5

Google

Paul and Shaun have been absolutely amazing during the sale of our property. We bought our property through them originally and we're so impressed we wanted to use them when we sold. Buying and selling is such a stressful process but they went above and beyond to get us completion day. Im really glad we went with them, and Id recommend them to anyone looking to sell their property! Thanks Paul and Shaun!!

Sophie · 28 February 2024

★★★★★ 5/5

Google

Paul Morris was recommended to us by friends, and we in turn would highly recommend him and the team at Irwin Scott. He has many years of experience, is very efficient but easy going at the same time. He was able to make suggestions that made the whole process quicker and easier. His guidance was invaluable to us. Cheers Paul.

Michael · 14 April 2024

★★★★★ 5/5

Google

Paul and Shaun at Irwin Scott were amazing, always available, sensitive, honest and open with us at a challenging time. Thank you Mike N

Michael · 18 December 2023

★★★★★ 5/5

Google

A local, friendly and reliable independent estate agent. The recent sale of our property through Irwin Scott was made easy and stress free with the help of Daniel. Dan offered Great service and communication throughout the whole process. I would recommend using Irwin Scott if you’re thinking of selling your property and want a company you can trust to handle the stress for you.

Paige · 14 July 2025

★★★★★ 5/5

Google

Have been using Irwin Scott’s services for a number of years now. Shaun and the team provided clear and honest advice when guiding us through our property sale and continue to manage our rental with efficiency and transparency. Can’t rate them higher, 5 stars

Pri · 14 April 2024

★★★★★ 5/5

Google

A year ago we put our very much loved family home on the market with Irwin Scott. Paul and Shaun are a fabulous duo with so much knowledge in the property market and New Eltham. Paul especially is New Eltham's estate agent everyone knows and trusts. Our home was sold to a lovely young couple, who we believed would love our home as much as us. Irwin Scott were very helpful, supportive, gave good advice, and I would recommend their service. A great team.

Hannah · 30 September 2024

★★★★★ 5/5

Google

Shaun and the team were so helpful and made the whole “first time buyer” process as smooth as could be! Despite my many phone calls!! Thank you so much!

Laura · 30 October 2024

★★★★★ 5/5

Google

I would definitely recommend Irwin Scott to landlords looking to let their property. Shaun and the team at Irwin Scott made the process seemless and their on going management of my property gives me assurance knowing it's being looked after.

Kam · 29 March 2024

★★★★★ 5/5

Google

A big thanks to Paul for helping me find my dream house! He knew exactly what I was looking for and actively suggested a house as it came on the market - everything that you would want in an estate agent but often don’t get. Thank you Paul. The moving in package was also a lovely gesture. Would definitely recommend Irwin Scott.

Caroline · 4 June 2022

★★★★★ 5/5

Google

I am a first time landlord and Shaun and Carly have been amazing at supporting me through the first year in the most efficient and professional way possible. They are quick to respond and responsive to feedback as well as being approachable. As I don’t live nearby, I feel reassured that my tenants have Irwin Scott just around the corner if they have any immediate problems. My tenants have told me that they have been very happy with Irwin Scott too which was important for me to hear.

Zoe · 14 April 2024

★★★★★ 5/5

Google

Great service ! Irwin Scott sold my parents house - During a stressful and difficult time Shaun and the team kept us updated and well informed - would highly recommend Irwin Scott

Kay · 29 March 2024

★★★★★ 5/5

Google

Both Shaun and Paul did very well as they actually sold my flat twice for me, this was due to personal reasons that I had to let the first sale not go ahead. Thay had it sold the second time in a matter of weeks. …

Jeff · 14 April 2024

★★★★★ 5/5

Google

I have had excellent service from Irwin Scott. Have used them for my house sale and I am very happy with the service received from both Shaun and Paul. Would not hesitate in recommending their services.

Luda · 14 April 2024

★★★★★ 5/5

Google

Never had such a seamless experience with a real estate agency. Paul is super professional and empathetic and helped me secure my dream home. Can’t recommend the team at Irwin Scott enough!

Ivet · 29 June 2023

★★★★★ 5/5

Google

Shaun is great to deal - always available and very helpful. Highly recommend. - Tom

INFINITE · 2 July 2024

★★★★★ 5/5

Google

First class professional service from start to finish. Kept us informed at every stage and made the whole experience of house selling easy. Would recommend whole heatedly

Lee · 1 August 2024

★★★★★ 5/5

Google

Irwin Scott is a boutique property business which I have used for many years, they are very professional. friendly, honourable and ensure all aspects of the regulations relating to letting are complied with.

Peter · 14 April 2024

★★★★★ 5/5

Google

Irwin Scott were very helpful in our purchase, always friendly and willing to give advice on the phone. I would recommend this estate agent to anyone.

Simon · 1 August 2024