Every review we hold for the Neston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you Hewitt Adams! We have just bought our new home and Hewitt Adams have been amazing!
Kirsty looked after us from the very beginning. Kirsty is so professional and friendly with fantastic communication skills. Kirsty’s knowledge and advice is of a very high standard. Kirsty was easy to contact whether via email or telephone. All our questions were answered efficiently and professionally. Kirsty went above and beyond with fantastic customer service. Hewitt Adams Neston are a friendly and professional office. I would recommend to anyone!
Jennifer · 14 March 2026
Agent replied · 14 April 2026
Thank you so much! We were happy to help you buy your new home. Enjoy! 😊 …
★★★★★ 5/5
GoogleI originally used purple bricks and had multiple instances of poor customer service that ultimately delayed the sale of my property, as a result I turned to Hewitt Adams and they had a buyer for me within 2 weeks. Can’t fault the professionalism, communication and efficiency of this agency, and particularly Grace who was always one step ahead of me with chasing for updates and moving things along smoothly. They were extremely accommodating of the fact that I do not live in the area to help with access to the property and would honestly recommend them to anyone!
Imogen · 14 February 2026
Agent replied · 14 April 2026
Thanks for such a brilliant review Imogen. We are delighted we were able to help you with your sale. Thanks for the fabulous feedback about Grace and the team, this is great to hear!
★★★★★ 5/5
GoogleThis is not the first time I’ve used Hewitt Adams- but my first time using their Neston Office - it didn’t disappoint!! I highly recommend Kirsty, Mark and Grace - it was the sale of a much loved childhood family home , their professional expertise, friendliness and sensitivity at every stage made it a happy time seeing a lovely new family move into our old home xx
Marion · 17 March 2026
Agent replied · 14 April 2026
Thank you Marion! We’re really pleased we were able to find the ideal new owners for your family home. Thank you for coming back to Hewitt Adams once more! We really appreciate it.
★★★★★ 5/5
GoogleWe are currently about to complete on a purchase under Hewitt adams.
We have had a great experience Grace has been soo helpful and super quick in reply’s. Mark was also great and very professional with the viewings.
A very friendly and professional office.
Would definitely use them again.
Melissa · 14 February 2026
Agent replied · 14 April 2026
Thank you Melissa, this is great to hear! We’ve been happy to help, and hope you enjoy your new home!
★★★★★ 5/5
GoogleI recently bought a bungalow through Hewitt Adams. Grace was the agent handling the sale. She was an absolute star throughout what was at times a very stressful process. At all times, she was quick to respond to requests, gave helpful advice and kept me informed.
I also have had lot of contact with Kirsty as I've been viewing property on behalf of my brother who lives in Yorkshire. Kirsty is, a very professional, helpful estate agent who has resolved issues quickly and effectively.
Kirsty also helped my daughter to buy her house which was a smooth successful purchase with Kirsty's help
I would highly recommend both Grace and Kirsty
Irene · 6 November 2024
Agent replied · 11 November 2024
Thank you Irene! We hope you’re enjoying your new bungalow!
★★★★★ 5/5
GoogleKirsty has been an absolute star, very professional and friendly. We are moving after 26 years in our current home so it all feels new. Kirsty has been with us from day one and is always only a call or email away. Kirsty has spent time with …
Barbara · 14 November 2025
Agent replied · 14 April 2026
Thanks Barbara - what a wonderful review. Thanks for the fantastic feedback about Kirsty!
We hope you enjoy your new home!
★★★★★ 5/5
GoogleWhat an absolutely wonderful team. We’ve wanted our own place for years and as soon as we were ready to make it happen Hewitt Adams worked to make it happen. We’re over the moon! Excellent job Neston team. Big shout out to Kirsty and Grace!
Katy · 14 November 2025
Agent replied · 14 April 2026
Thanks Katy! Really happy Kirsty and Grace and the team were able to help you secure your new home. We hope you enjoy it! Thanks for leaving this review.
★★★★★ 5/5
GoogleI recently dealt with Grace and Kirsty when selling, I was very satisfied with the service they provided. They offered very clear and thorough communication throughout the process. They pushed for viewings and always made sure to provide prompt and honest feedback. Couldn’t recommend more.
Max · 14 November 2025
Agent replied · 14 April 2026
Thank you Max, this is great to hear! Happy we were able to help you!
★★★★★ 5/5
GoogleJust completed the sale of our house in Neston + cannot recommend Hewitt Adams estate agents enough!!! Kirsty + Grace were excellent communicators + organised the whole process seamlessly! It is generally a very stressful process but the support from Hewitt Adams made it really straightforward. They provided guided viewings and were selective, only enabling people who could progress the sale to do so!!!
A huge thank you from us for their professional and pleasant manner!
Mike · 28 October 2024
Agent replied · 11 November 2024
Thank you Mike! It was a pleasure to help you! Thanks for entrusting the sale to us!
★★★★★ 5/5
GoogleAlways quick answering the phone and emails and Kirsty was particularly fantastic, allowing access to the property for further viewings and was always chatty and helpful
Philippa · 14 March 2026
Agent replied · 14 April 2026
Thanks for this great review about your experience with Kirsty and the Neston team! It was a pleasure to help you Philippa!
★★★★★ 5/5
GoogleOnce we had decided to put our property on the sales market, we had meetings with the local estate agent companies. When we first met Kristy and she viewed the property we were instantly sold. Kirsty was extremely knowledgeable and provided excellent advice, we felt very assured. Enter the Truss debacle that crashed every hope of a quick sale. However between Kirsty and Grace they maintained focus and continued showing many clients the property, we had offers but they were now caught in the economic slump and souring interest rates. Grace and Kirsty kept both of us positive and then found a couple who were in a great position to purchase. Grace managed and handled the sale process expertly. We cannot praise, Grace, Kirsty and Hewitt Adams enough for their help, assistance and professionalism. An excellent team, whose efforts have been much appreciated. We would highly recommend them anyone thinking of selling or buying.
Martin · 28 May 2024
Agent replied · 9 December 2024
Thank you Martin
★★★★★ 5/5
GoogleKirsty was brilliant from start to finish. Achieved the price we wanted and kept in contact throughout the whole process. Would definitely use Hewitt Adams again in the future.
Alysia · 14 December 2025
Agent replied · 14 April 2026
Thank you so much! This is brilliant to hear.
★★★★★ 5/5
GoogleHaving recently completed on our next property Kirsty & Grace couldn’t have been more helpful. They both made the transaction as smooth as possible and were extremely prompt with communication. Having sold & purchased multiple times with Hewitt Adams we would highly recommend. Massive thanks Kirsty & Grace.
Mr · 20 April 2025
Agent replied · 28 May 2025
Thank you so much for taking the time to leave this review. Very pleased to hear you had another positive experience with the team. Kirsty and Grace enjoyed helping you.
Enjoy your new home!
★★★★★ 5/5
GoogleI recently sold my house and bought my new home via Hewitt Adams, Neston. From the first phone call and appraisal they were excellent; professional, knowledgable, reassuring and went above and beyond. The level of customer service was exemplary. I wouldn’t hesitate to recommend Hewitt Adams and want to mention Kirsty, Mark and Grace who were so helpful and personable during the sale and purchase process.
Jane · 14 February 2026
Agent replied · 14 April 2026
Thank you Jane! This is wonderful to hear. Really glad you had a positive experience. Enjoy your new home!
★★★★★ 5/5
GoogleGrace was an absolute pleasure to work with throughout the purchase of our new home. She is very friendly, approachable and responsive and highly recommended. Thanks Grace!
Ben · 14 November 2025
Agent replied · 14 April 2026
Thank you Ben! Great to hear Grace was able to help! Enjoy your new home!
★★★★★ 5/5
GoogleI have completed several house sales and purchases through Hewitt Adams in Neston over the years. I can only say good things about how they go about their business.
The communication, speed of response and professionalism is superb. Nothing is ever an issue and they are hugely proactive.
They take on a lot of stress and make the transactions as easy as possible.
A special shout out to Kirsty who has been superb on all the moves, thank you!!
Christopher · 18 September 2023
Agent replied · 9 December 2024
Thanks Chris. We appreciate you taking the time
★★★★★ 5/5
GoogleDuring the valuation appointment, I had no hesitation to use Hewitt Adams for the sale of my mums house. Both Kirsty and Grace were very sincere and supportive throughout the process and would 100% recommend using Hewitt Adams. Thank you Kirsty, you’ve gone over and above at this very stressful time for the family! Wendy
Grace · 28 October 2024
Agent replied · 11 November 2024
Thank you Wendy! We loved helping you and the family
★★★★★ 5/5
GoogleHaving recently sold our home with Hewitt Adams estate agents, I have been blown away with the service provided, especially that of Kirsty! From staging the home for photos, recommending various expert trades required, to the final day of completion, Kirsty’s attention to detail and professionalism has been exceptional. Selling/buying a home has so many moving parts which require significant co-ordination. Kirsty and the team at Hewitt Adams were on top of the ball the entire time, often helping to coordinate elements of the process even if they weren’t directly associated with Hewitt Adam’s. I strongly recommend Hewitt Adams if you are looking at selling your home. Thank you!
Kirsty · 24 May 2023
Agent replied · 9 December 2024
Happy to have been able to help Kirsty
★★★★★ 5/5
GoogleAbsolutely amazing service. From start to finish always great communication and support through a stressful time. Totally put us at ease and helped with all aspects of the selling of the property. Nothing is too much and we were very much looked after. Thank you so much Kirsty and Grace for all your hard work and support. Much appreciated and thoroughly recommended
Donna · 28 May 2024
Agent replied · 9 December 2024
Thank you so much Donna
★★★★★ 5/5
GoogleHave used Hewitt Adams to both buy and sell properties around Neston. The team (whether Mark, Grace or Kirsty) are always super professional and friendly - helping to get things done as efficiently as possible, during what is always a stressful time. Would always try to use them whenever possible!
Dan · 14 January 2026
Agent replied · 14 April 2026
Thank you Dan - this is brilliant to hear! We hope we can help you again in the future!
★★★★★ 5/5
GoogleKirsty, Grace and the Hewitt Adams team were absolutely fantastic from start to finish, we both sold our house and purchased our new house with them and they were faultless throughout. Kirsty works incredibly hard and was always on hand when we needed her, nothing was too much to ask. We are hoping we will never have to move again but if we do Kirsty and the HA team will be the first people we will be contacting!
Emma · 5 January 2025
Agent replied · 10 January 2025
Thank you for this brilliant review! We're so happy you had a positive experience! And we hope you are very happy in your new home!
★★★★★ 5/5
GoogleBoth Kirsty and Gracie were very helpful in the process from start to finish . To the point of selling my house within 6hrs ! (Yes that is correct 6hrs).
They have helped in the communication between myself and buyer (in being the middle person) to enable the process to go smoothly and efficiently .
Thanks again girls, much appreciated.
J · 25 March 2023
Agent replied · 9 December 2024
Pleased you were happy with your experience!
★★★★★ 5/5
GoogleExtremely competent Agency from start to finish. After multiple collapsed sales, Hewitt Adams came on board and found a buyer within a week and closed the deal in a few months. Kirsty was on hand with regular updates and was quick to answer any question. Would highly recommend and they are fortunate to have Kirsty in their ranks.
George · 24 May 2023
Agent replied · 9 December 2024
Thank you George
★★★★★ 5/5
GoogleBrilliant experience from start to finish buying my house with Hewitt Adams. From firstly viewing the house to completion day the customer service given was outstanding. Kirsty was always available if needed and she kept in touch regularly to make the whole process run as smooth as possible. Would definitely recommend and use Hewitt Adams in the future!
Mark · 25 March 2023
Agent replied · 9 December 2024
Thank you Mark
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