Trusted Agent profile
★★★★★
72 reviews across 2 platforms
8 Gnoll Park Road, Neath SA11 3BP
Alison George Sales & Lettings's Neath office at 8 Gnoll Park Road is rated 4.2 out of 5 across 72 reviews on two platforms, including 46 Google reviews rated 4.0. Checked 9 October 2026.
Every review we hold for the Neath office, from every platform, shown as written. First names only.
5/5
GoogleI’ve used Alison George to manage the letting of one of my properties in Neath for 6 years. I’ve always had fantastic service from the team, particularly Greg, along with honest, professional advice whenever I’ve needed it. Would 100% recommend to any landlord.
5/5
FacebookMaking a lot of profit with just my little investments I invested with Madam Elizabeth Bays management and I am already doing perfectly fine paying all my debts and bills just Trading with them for a month now I have achieved so much, thanks to Madam Elizabeth, I will continue sharing your good work, you are the best, need the best management and manager to invest with? then Try investing with Madam Elizabeth Bays, contact her via Email: elizabethbays70@gmail.comWhatsApp:+1 {209}896-9431
5/5
FacebookInvesting greatly In bitcoin requires some levels of training and expertise which comes from years of experience, and you also need a good account manager to help you trade and manage your account. A very big thank you to Mrs. Florence Boeli she is accurate, honest, trust worthy, and Capable in trading. She has really helped me most especially in the period of pandemic/ lock down i was still able to make more money from home.. Invest with Mrs. Florence Boeli contact her via: Email:florenceboeli1958@gmail.comWhatsApp +1(337) 603-0583
2/5
GoogleI recently found myself in a very difficult situation, I’d sold my property and on the day I was due to exchange on the purchase of my new home the sale fell through. I was in a position where I had to find another property very quickly. As luck would have it, a house I’d originally wanted on London Rd in Neath had come back on the market as a buyer had pulled out. I spoke with a lady at Alison George Estate Agents, explained my urgency, stating if all is good I’ll immediately submit an offer and instruct my solicitor the same day. She was great, professional, friendly and non-pushy. I was also told the owners were desperate for a quick sale. I viewed the property and said I wanted to make an offer immediately, she told me I had to speak with Greg in the office to submit the offer. A short time later I spoke with Greg, explained my situation and urgency and submitted the offer. He informed me that company policy was to wait 24 hours to submit any offers, I again reiterated my urgency, but he said there was nothing he could do, although he’d let the sellers know I was interested. I then contacted another estate agent for another property I’d viewed, my 2nd choice, submitted an offer and had a call within 15 minutes to say it had been accepted, so I withdrew my offer with Alison George. That sale is going ahead and we’ll be looking to complete in around 6 weeks from the day of offer. I’d never sell my home with Alison George if their policy is to not submit offers for 24 hours, how many other sales have potentially been lost due to this odd policy and are their sellers aware of it? No flexibility and no appreciation of circumstances. The lady working there was great, sorry but I can’t remember her name.
Hi Michael, Thanks for the feedback. It might help to explain the rationale behind the policy. It's in place to protect our Vendors, who are our clients. The industry average fall through rate is 31% - almost 1 in every 3 sales - this is something you’ve experienced yourself - massively frustrating, not to mention costly. Our fall through rate is a fraction of that figure because we take a slightly more measured approach which protects our Vendor clients from ‘snap’ offers. Sometimes, it’s possible to get 'excited' about a property, especially when there’s a ‘panic mode’ situation and put in an offer, sleep on it, then withdraw the offer the very next day. Maybe because of another property, maybe because the property really wasn’t right for you. It happens more than you might think. If a buyer is serious and committed to a particular property, then 24 hours (and its less than 24 hours in reality) is not really an issue for vendor or purchaser when you consider the average time from offer to completion is currently 150 days. I hope this explains things for you, and can I say a big thank you for the positive feedback on our staff members - We do love to hear good things, I’ll certainly pass this on to the team.
5/5
FacebookMrs Eliana Russel is so wonderful to work with. As a first time investor, I wasn’t completely sure of the process but Mrs Eliana Russel helped me through it all and I made a profit of $6,500 with an investment of $500. He was also extremely helpful in coordinating the withdrawal process. I highly recommend Mrs Eliana Russel to everyone looking to start up an investment. These are his contact details Email Elianarussel@gmail.com WhatsApp +17734138075
2/5
GoogleI recently found myself in a very difficult situation, I’d sold my property and on the day I was due to exchange on the purchase of my new home the sale fell through. I was in a position where I had to find another property very quickly. As luck would have it, a house I’d originally wanted on London Rd in Neath had come back on the market as a buyer had pulled out. I spoke with a lady at Alison George Estate Agents, explained my urgency, stating if all is good I’ll immediately submit an offer and instruct my solicitor the same day. She was great, professional, friendly and non-pushy. I was also told the owners were desperate for a quick sale. I viewed the property and said I wanted to make an offer immediately, she told me I had to speak with Greg in the office to submit the offer. A short time later I spoke with Greg, explained my situation and urgency and submitted the offer. He informed me that company policy was to wait 24 hours to submit any offers, I again reiterated my urgency, but he said there was nothing he could do, although he’d let the sellers know I was interested. I then contacted another estate agent for another property I’d viewed, my 2nd choice, submitted an offer and had a call within 15 minutes to say it had been accepted, so I withdrew my offer with Alison George. That sale is going ahead and we’ll be looking to complete in around 6 weeks from the day of offer. I’d never sell my home with Alison George if their policy is to not submit offers for 24 hours, how many other sales have potentially been lost due to this odd policy and are their sellers aware of it? No flexibility and no appreciation of circumstances. The lady working there was great, sorry but I can’t remember her name.
Hi Michael, Thanks for the feedback. It might help to explain the rationale behind the policy. It's in place to protect our Vendors, who are our clients. The industry average fall through rate is 31% - almost 1 in every 3 sales - this is something you’ve experienced yourself - massively frustrating, not to mention costly. Our fall through rate is a fraction of that figure because we take a slightly more measured approach which protects our Vendor clients from ‘snap’ offers. Sometimes, it’s possible to get 'excited' about a property, especially when there’s a ‘panic mode’ situation and put in an offer, sleep on it, then withdraw the offer the very next day. Maybe because of another property, maybe because the property really wasn’t right for you. It happens more than you might think. If a buyer is serious and committed to a particular property, then 24 hours (and its less than 24 hours in reality) is not really an issue for vendor or purchaser when you consider the average time from offer to completion is currently 150 days. I hope this explains things for you, and can I say a big thank you for the positive feedback on our staff members - We do love to hear good things, I’ll certainly pass this on to the team.
1/5
GoogleLeighton took a one week free trial of our service, then avoided contact with us. We continued to give him the benefit of the doubt and assumed he was very happy with our service as he continued to field all of his business calls through us for 3 whole months....but then refused to pay his £769.20 bill. Watch this guy - DO NOT DO BUSINESS WITH HIM!!! I should have cut his account sooner, but I've been in business for 17 years and have always run my business based on trust. Don't trust this company!!!
Hi Marcelle, we're really sorry you feel we've tried to avoid paying. The truth is you've not communicated with us at all. You didnt contact us at the end of the free trial, seems you just started charging us with no agreement to do so. We've no idea what package you decided to put us on or how much you were charging us. We have not received any invoices from you, only a statement that appeared in our inbox months after the free trial. We emailed you the day we received the statement asking for invoices, none were forthcoming, we emailed you again end of April asking for invoices, we emailed you again early May asking the same thing. So far no reply. I know the email works and you're receiving them, you're just not communicating at all. We signed up for the free trial right in the middle of covid when everyone's office was forced to close, so perhaps things went a little off with you guys because of that and thats why we've not received anything from you or heard anything from you, but in 23 years of business we've never not paid anyone. We're happy to pay for whatever we've used at the per call rate advertised on your website and i've emailed you a number of times telling you that. you just need to the basics right to get paid - send us the invoices and please reply to our emails!
5/5
FacebookInvesting and getting profitable returns is all I ever wanted and am glad I found it. Many thanks to Mrs. Christina Robert for her great skills of mining and trading in my account, very diligent and professional in her work. All I did was to invest $800 and within 7days she made $9,500 profit for me. Contact Mrs. Christina Robert via Email:christinarobert178@gmail.comWhatsApp:+1 (667) 290-5245
3/5
GoogleI've had a few occasions where we have viewed houses with these guys but the last time we wanted a valuation. Unfortunately one of the team couldn't make the evaluation due to potentially contracting COVID. The reason for the 3 stars is due to the fact that I was offered a valuation over the phone. I really don't understand how a valuation can be done over the phone when they haven't seen the house and the changes we made. I don't find this very professional.
Hi Craig Yes it was a while ago, and thankfully Covid is now behind us. It was a Government directive that we couldn't enter anyone's houses at the time. No estate agent could, it was forbidden by law. Like most agents we pivoted temporarily to offering over-the-phone valuations, not ideal by any means, but our knowledge of the local market, price fluctuations, comparable sales and local property data means it would still be fairly accurate, as long as it was described fully. Like I say, not ideal, but it was a situation that was out of our hands and we're very happy to be back to normal.
3/5
GoogleI've had a few occasions where we have viewed houses with these guys but the last time we wanted a valuation. Unfortunately one of the team couldn't make the evaluation due to potentially contracting COVID. The reason for the 3 stars is due to the fact that I was offered a valuation over the phone. I really don't understand how a valuation can be done over the phone when they haven't seen the house and the changes we made. I don't find this very professional.
Hi Craig Yes it was a while ago, and thankfully Covid is now behind us. It was a Government directive that we couldn't enter anyone's houses at the time. No estate agent could, it was forbidden by law. Like most agents we pivoted temporarily to offering over-the-phone valuations, not ideal by any means, but our knowledge of the local market, price fluctuations, comparable sales and local property data means it would still be fairly accurate, as long as it was described fully. Like I say, not ideal, but it was a situation that was out of our hands and we're very happy to be back to normal.
1/5
GoogleI rang on friday to ask about housing law about a abandoned caravan on someones private property. On the wkd it has been stolen after speaking to this agent staff . The caravan had been there safe before I spoke to this agent. I havent told anyone else I want the caravan returned
Hello. I'm actually bemused on how to reply to this.... couple of points; 1) I think you may have us confused with someone else. We didnt take a call on Friday about an abandoned caravan, and we dont/wont give legal advise over the phone anyway, we aren't lawyers. 2) You talk about an abandoned caravan, but you say it was stolen and you want it back. so is it abandoned or is it your caravan? 3) if a crime has been committed, contact the Police. 4) if you're accusing us of stealing your caravan, which it looks like you are, then thats libelous. I kindly request you remove this false and defamatory review.
1/5
FacebookI called to try and make a viewing for a property, to which I was hung up on, I then sent a request through zoopla to arrange a viewing, to which Gregg called me back with abuse for calling him a joke for hanging up on me. He's advised me he is the manager, to which I am disgusted by the way he has spoken to me, I will never buy, or view a property through this company. Genuinely horrified by this experience. �
And 7 years later Gregg is still doing the exact same thing verbally abusing a disabled mum and her child
1/5
GoogleI have been living next door to one of their rental houses and their fence has been majorly broken for over a year and hanging into my garden,they say they cannot find anyone to fix it ? …
Hi Neil. Have you actually spoken to us about it? Obviously we can’t go into specifics here but not having anyone to fix a fence obviously isn’t accurate.
5/5
FacebookMost of us have tried forex trading on our own and have lost a lot for reasons best known to us. Lack of proper skills, timing and experience but here is an alternative to regain your lost funds by letting a reliable trader to manage your account, she generate profit of at-least $5000 profit with just $1000 in a week, profiting from Mrs Kirkland Tina she is an experience i reminisce on every time, if you are interested in trading with her and to benefit from her skills reach her on Email:kirklandtina7@gmail.comWhatsApp: +1 (970)638-3982
1/5
GoogleFirstly I was put into a damp flat with no heating whatsoever, after developing severe asthma & chest issues they moved me into another flat where Alison George now fine me £100 a time for parking outside my own home. Disgusting company, avoid at all costs.
1/5
FacebookThey have this advert on the radio text them and they send you a free book on letting in neath. I thought sounds alright free book, and see what they have to offer. I am currently using Clee to let my properties out, no frills just a good service. But if these lot can do a cheaper job I give them a whirl. So I texted the number they asked for a email fair enough, then no book some flannel about a rewrite. So why is the advert still getting broadcast? What I have got is a lot more work for my spam box, this could be a coincidence of course but a bit iffy. But I will not be going with these clowns either way, if they can't even deliver a simple PDF email file while promising one. What kind of service would they deliver? I will be staying with Clee for now no bollecks just do what they say on the tin.
5/5
GoogleAlison George are an absolute dream to be with, so professional, kind, caring, helpful and the most amazing customer friendly skills I’ve seen. Both Michelle and Gregg are amazing and I can’t fault the service received from them. Michelle makes you feel so welcome whenever you speak with her and makes you feel so comfortable too. Amazing team 100% recommend
5/5
GoogleThe team at Alison George are outstanding. We have been renting properties with them for a few years now and have found them to be by far, the best we have dealt with. The property is always very well looked after and they take the pressure off us as owners/landlords. They treat our house as their own. We would highly recommend them.
5/5
GoogleThe team at Alison George are outstanding. We have been renting properties with them for a few years now and have found them to be by far, the best we have dealt with. The property is always very well looked after and they take the pressure off us as owners/landlords. They treat our house as their own. We would highly recommend them.
3/5
GoogleNo parking outside,had to walk 5 mins to park car
Car parking in Neath can be a pain, part of the reason we moved from the centre of Neath where you can be driving around and around looking for a space to where there’s a multi story a few moments away.
5/5
FacebookWhen the laws in Wales changed I decided to hire a management company for our properties. I'm glad I did because I know i'm not breaking the law.
5/5
FacebookGreat customer service and very smooth in everything we asked
Thank you for the great review Matthew!
5/5
GoogleAlison George Estate Agents have been managing my town centre multi-let property for around a decade now. I have been extremely happy with the service I have received from them over the years. The team there are trustworthy, professional, dedicated and super-helpful, would highly recommend!
5/5
GoogleBeen dealing with Alison George Sales and Lettings for coming up to 10 years, extremely professional, great knowledge of the local property market, and honest, valued feedback at all times. Will continue to highly recommended them. Will continue working with them long into the future!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Alison George Sales & Lettings's Neath office has 72 reviews across two platforms: 46 on Google, 26 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Alison George Sales & Lettings Neath is rated 4.2 out of 5 across all 72 reviews, and 4.0 out of 5 on Google from 46 reviews, checked 9 October 2026.
Alison George Sales & Lettings Neath, 8 Gnoll Park Road, Neath SA11 3BP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.