Trusted Agent profile
★★★★★
75 reviews across 1 platform
38 Pepper Street, Nantwich CW5 5AB
Baker Wynne and Wilson's Nantwich office at 38 Pepper Street is rated 4.1 out of 5 across 75 reviews on 1 platform, including 75 Google reviews rated 4.1. Checked 9 October 2026.
Every review we hold for the Nantwich office, from every platform, shown as written. First names only.
5/5
GoogleHighly recommended ! Great support throughout the sales process from John Baker and his team. They are all excellent at providing a friendly, reassuring and professional service. Shout out to Kayleigh - thanks again for all your help along the way - you did a great job !
5/5
GoogleWe spoke to Kayleigh and her fellow colleagues it the office and they were a great help and took us through the process and let us know what we needed to do from there, I would recommend their team and their professional way they conduct their business.
5/5
GoogleJohn was very responsive to my calls and did what he said he was going to do. He gave helpful advice based on his obvious knowledge of the market and local businesses. He arranged for things to be done, which really helped as I was not local. Other staff were friendly and helpful.
5/5
GoogleBWW have been great right from the start! Kayleigh is friendly, helpful and efficient. She has kept me very well updated on all aspects - from getting my property ready to put on the market, viewings, feedback, offers and the sale.
1/5
GoogleNicola is very rude and very unprofessional This particular agent isn’t interested in your constructive feedback It is a buyers market at the moment and a property is only worth what a buyer is willing to pay not want the estate agent demands! Avoid this agent 👎👎👎👎👎👎 …
Hi Olivia, We are really disappointed to read this. Unfortunately, we can't find a record of any viewing under the name of Olivia Clarke. Can you please contact us and let us know what name the viewing was booked under and we will look into this further.
5/5
GoogleHaving used the services of Baker Wynne & Wilson in Nantwich to sell my property in September 2025, I would highly recommend them to any one wanting to sell a property through a well established and knowledgeable Cheshire based Estate Agency. It is with the highest commendation that I thank Kayleigh, Oliver and all the other week day and weekend staff who remained patient, determined and persevered with our efforts to get the property sold in Crewe. It must also be mentioned that they managed to put up with me during the selling process and still managed to laugh at some of my comments. Taking everything into account over the selling period, my rating for Baker Wynne & Wilson is 5/5 and when I come to sell another property, they will be the only agent I call. Finally, despite this praiseworthy review, I know it will not get Kayleigh and others the pay rise they deserve. Many thanks BW&W and bye for now. K from Crewe
1/5
GoogleMy partner and I recently bought our first home through Baker Wynne & Wilson and had a very disappointing experience. Communication was poor throughout, it was difficult to get through by phone, and when we did, staff often seemed frustrated with our questions rather than helpful or reassuring. We also received little to no updates during the process. On completion day, we were told the agents would call when the keys were ready, but after several unanswered calls, we had to go into the branch ourselves, only to be told the keys had been there for a while. When I queried why no one called me it was brushed off. Overall, we felt unsupported as first-time buyers and would not recommend this agent.
5/5
GoogleBaker, Wynne and Wilson have been fantastic estate agents!!! We’ve had a brilliant experience whilst purchasing our first home through them. Kayleigh was our lead agent and I cannot praise her enough!!! As clueless first time buyers, she was very honest and accommodating for us (and our never ending questions!) Everyone in the office is lovely and friendly and have helped make this an amazing experience! Thank you!
5/5
GoogleWe dealt with Kayleigh and what a professional helpful young lady. Kayleigh kept us informed every step of the way.
1/5
GoogleThe biggest waste of money I have ever spent, why are estate agents more expensive than solicitors? Walking in the Nantwich office is awkward, nobody looks up and addresses you until they are ready. Calling the office goes straight to answer phone, prospective buyers complained they couldn't get through to book an appointment. Floor plan wasn't even included in the price and isn't really needed in that detail. Just thankful I won't be using them again.
5/5
GoogleI want to thank John Baker and his team for helping my family and I find our wonderful new home. As a purchaser John took the time to understand our requirements and was patient with us when viewing properties. Professional, friendly and extremely knowledgeable. When the right property became available he was quick to identify that it met our needs and helped managed the sale and purchase brilliantly. Thank you.
5/5
GoogleEstate agent number 3. I cant thank all the team; especially Kayleigh, for all there help and support getting my house sale over the line. They were friendly and helpful all the way through. I cannot recommend them highly enough. Thank you so much.
5/5
GoogleAmanda at Baker Wynne And Wilson looked after us all the way through our purchase of our new home very approachable and always at the other end of the phone highly recommend and would use their services in the future.
5/5
GoogleWe have used the services of BW&W on several occasions over the years and so had no hesitation in going back to them. They dealt magnificently with some difficult circumstances over 2 years but never gave up on their efforts to sell the property for us. Always helpful, quick to respond and very diplomatic with the obstacles put in their way. A successful sale giving great relief
5/5
GoogleThe team at BWW have been efficient, friendly and fair in dealing with my property sale to date. Local staff who are well qualified and fully up to speed with the local housing market.
5/5
GoogleExcellent service received from Baker, Wynne and Wilson! I knew I had chosen the right estate agent the second I met John Baker, who valued my property. The photographs taken were seriously impressive, as was the accompanying appraisal describing my property. Written in an intelligent, accurate and concise manner. Kayleigh informed me immediately when queries were raised by the buyer, enabling me to respond in a timely fashion. A 5***** review from me. Thank you BWW!
5/5
GoogleBaker Wynne & Wilson and Kayleigh Stanway in particular have, to date, been efficient, courteous and extremely helpful as we are in the process of buying a property through them.
5/5
GoogleKayleigh at Baker Wynne & Wilson was always extremely helpful and very friendly to deal with. As were all the others
5/5
GoogleEasy to deal with, quick communication. Viewings booked in a timely manner, knowledgeable staff. So far they have made house buying easy, highly recommended.
5/5
GoogleThe team at Baker Wynne & Wilson have dealt with a sale and purchase on our behalf this year ...... both deals had a level of complexity attached to them and all issues were overcome in an efficient and professional manner. Great job - many thanks !!
5/5
GoogleWe unfortunately had to pull out of a previous sale due to hospitalisation, so we lost our first buyer. Baker Wynne & Wilson however were able to find another buyer for us when our property was remarketed again some months later. We found them very professional and received good communication from Kayleigh who was our main contact.
5/5
GoogleHaving used the services of Baker Wynne & Wilson in Nantwich to sell my property in September 2024. I would highly recommend them to any one wanting to sell a property through a well established and knowledgeable Cheshire based Estate …
5/5
GoogleWe have just bought a property and sold through this company. We cannot praise them highly enough. The sales team were professional, helpful and efficient and we were extremely pleased that our house sold within two weeks of being listed. …
1/5
GoogleAs the other reviewer mentioned, sharp practice seems to be happening. This cost us £2,000 in wasted surveys and conveyor reports. We missed preferential mortgage rates and ultimately lost several months of our time. • No communication from any of the managers. • The property in question was in probate and has a possessory title. This was only realised when our conveyor mentioned an indemnity insurance policy. The property was sold a couple of times thereafter. I noticed some likes appeared shortly after one fell through, I only hope they weren't stung financially too. Avoid.
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Baker Wynne and Wilson's Nantwich office has 75 reviews across 1 platform: 75 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Baker Wynne and Wilson is rated 4.1 out of 5 across all 75 reviews, and 4.1 out of 5 on Google from 75 reviews, checked 9 October 2026.
Baker Wynne and Wilson, 38 Pepper Street, Nantwich CW5 5AB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.