Trusted Agent profile · Nantwich

Auction House Nantwich reviews

4.8

★★★★★ Excellent

983 reviews across 1 platform

Stapeley House London Road, Stapeley, Nantwich, CW5 7JW

Auction House's office in Nantwich, at Stapeley House London Road, is rated 4.8 out of 5 across 983 reviews on 1 platform.

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983

Reviews on Trustpilot

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Reviews

Every review we hold for the Nantwich office, from every platform, shown as written. First names only.

5/5

Trustpilot

Auction house South Yorkshire has an…

Auction house South Yorkshire has an amazing colleague in James Holding , who has provided an excellent service from the first contact when valuing our properties for auction sale, communication has been effective , to the point and extremely valuable to our sales which exceeded our expectations, it has certainly changed our perception of the industry as a whole and we will certainly be using Auction House South Yorkshire again on our vacant property sales , as I don’t think the service can be beaten ! Dearne Valley Properties

John-Paul · 1 March 2021

5/5

Trustpilot

Great service!

Very helpful during the whole process. Informative and gave advice as this was our first auction purchase.

Customer · 6 April 2024

Agent replied · 10 June 2024

Thank you for your review of Auction House South West, we are so pleased to hear you were provided a great service. All the best - Lauren

5/5

Trustpilot

Excellent Service & A Great Team

Excellent Service.Andy & the team, are great people and always keen to help.We've bought many properties over the years and will continue to do so for the foreseeable.

Callum · 20 July 2023

Agent replied · 10 June 2024

Hi Callum, thank you for your kind feedback. All the best - Sam

5/5

Trustpilot

Amazing stuff response on time and…

Amazing stuff response on time and helpful

Simbo · 24 September 2024

Agent replied · 23 October 2024

Hi there, thanks for taking the time to leave this feedback about the timely and helpful assistance you received! Best, Auction House

4/5

Trustpilot

Thank you for your continued support throughout

I really appreciated the support Colin offered in being available and keeping me informed of proceedings, even though I was overseas.

Customer · 26 May 2025

5/5

Trustpilot

First Class Agency Partnership

Lukas Chetwyn, Jordan Rowe and Hayden Bennett have been fantastic help throughout our partnership with Auction House. Transparent, efficient and excellent results!

Tom · 7 December 2023

Agent replied · 10 June 2024

Hi Tom, thank you so much for your fantastic feedback. All the best - Sam

5/5

Trustpilot

Stephen and Jon were great all the way…

Stephen and Jon were great all the way through the process always kept us in the loop

Natasha · 2 February 2023

5/5

Trustpilot

Very good communication

Very good communication, easy to deal with and worked well with us regarding viewings and marketing. kept us and our client informed of progress.

Andrew · 19 October 2023

Agent replied · 10 June 2024

Thank you for your review. All the best, Sarah

5/5

Trustpilot

Gary Davison Peterborough

We dealt with Gary Davison at auction house east He was very helpful and provided all the info we requiredvery promptly, purchase is going through smoothly

Clive · 6 January 2022

5/5

Trustpilot

Excellent Professional Service

Excellent Professional Service, always available on the Phone and proved to be the best choice to achieve the highest price for my Land.My thanks to Robert and the Team.

Stewart · 28 June 2021

5/5

Trustpilot

Great Service

Wonderful and efficient service, great support. I would recommend Auction House and would use them again.

Jane · 9 April 2024

Agent replied · 10 June 2024

Thank you Jane for your positive review of Auction House East Anglia, we are happy to hear you found the team efficient and supportive and we hope to see you again. All the best - Rachael

5/5

Trustpilot

Very professional

Very professional, helpful. Great communication all the way. Listened to what we had to say & advised accordingly. Would highly recommend

Deborah · 15 December 2023

Agent replied · 10 June 2024

Thank you Deborah for your fantastic feedback. We're so pleased you had a great experience with the Auction House East Anglia team. All the best - Sam

5/5

Trustpilot

The whole process of selling my small…

The whole process of selling my small piece of water meadow was easy, speedy and professional. It was achieved with nice, articulate and friendly people all round. And I wouldn’t hesitate to use their services again. David Brighton

David · 22 June 2022

Agent replied · 10 June 2024

Hello David, thank you very much for leaving a fantastic review for the East Anglia team. We'll be sure to pass on your kind comments! All the best - Heidi

5/5

Trustpilot

New to online auction - good experience

I purchased a property at a recent Birmingham & Black Country Auction House sale. The auction house provided plenty of access to the property prior to the auction to enable us to guage the refurbishment work required. The legal pack was updated in time for me to review and understand the commitments of the contract and establish my ceiling price.Prior to the auction, I spoke to a member of staff at Auction House and they were helpful in pointing me in the right direction for answers to my questions.Whilst not new to the auction process, I have bought from other auction houses this was the first time I was intending to bid virtually/online. The registration process was quick and easy. At the beginning of the auction the auctioneer clearly set out what would be happening and that he would provide time for bids to be made both via the internet and telephone. He also reminded us to follow that 'Homes under the Hammer' golden rule of reading the legal pack before bidding. A mistake I have made in the past, when going to an auction with a hunger to buy! I will call that my fees for educating myself.As a property investor, I would definitely buy at auction again and I would have no hesitation of buying at an Auction House Birmingham sale.

Keith · 18 August 2020

5/5

Trustpilot

The Auction House Sussex & Hampshire…

The Auction House Sussex & Hampshire team were great from start to finish. Great communication and on top of everything!

Customer · 2 January 2024

Agent replied · 10 June 2024

Thank you for your fantastic feedback! All the best - Sam

1/5

Trustpilot

Doughy Doughy Doughy fraudsters

Doughy Doughy Doughy fraudsters. Hidden 2.95 % plus vat .all legal cost for seller plus vat plus 5 times of searches price plus I don't what else plus £7000 plus vat above sale price. Totally fraud . Never ever trust them

Rehan · 2 August 2024

1/5

Trustpilot

A Very Dishonest Auctioneer

This company uses gas lighting techniques and sells properties by providing misleading information and then adds information on “Notices” last moment. They only represent sellers and often sell the same properties several times.

Marz · 3 January 2023

Agent replied · 13 June 2024

We are really disappointed and sorry to hear that you felt mislead however this is certainly not how we conduct our business. Whilst we 'represent' the seller, we also provide extremely high levels of support and guidance to all buyers - as evidenced across our Trustpilot reviews from buyers of all experience levels. Our listing pages where we advertise the property share as much information as is made available to us. Due to the fast time scales of auction sales, sometimes last minute information is provided (which is always shared with registered bidders). We also strongly advise all bidders to download and carefully review the legal pack before bidding, as once the gavel falls, contracts are exchanged, and the purchase is legally binding.Our records and audit trails do show that you didn't read the legal pack prior to bidding on the property that you subsequently purchased. This meant that you missed critical information that would’ve enabled you to make an informed decision before choosing to bid. I hope this information helps explain why you felt you had been misled/misinformed and the importance of downloading and reading legal packs prior to purchasing a property at auction.

5/5

Trustpilot

Very helpful and keep in touch in all…

Very helpful and keep in touch in all stages

Patricia · 31 July 2024

Agent replied · 24 August 2024

Hi Patricia, thanks very much for your review, it's great to hear the East Anglia team were helpful and kept you informed throughout the process. Best, Auction House

1/5

Trustpilot

Not good experience.

Not good experience.Communication poor ,long delay, misleading information. At the end just waist of time.

Dawid · 12 April 2024

Agent replied · 10 June 2024

Hello Dawid We're sorry to hear that you don't feel you had a good experience. Unfortunately, some of our properties are not suitable for purchase with a mortgage such as the one you enquired about. We pride ourselves on being transparent in our communications and property descriptions and would never publish information to mislead customers. All the best - Auction House Head Office

5/5

Trustpilot

Good experience

Very easy process fully explained by Chris Moore who was very helpful throughout.

Kevin · 16 May 2024

Agent replied · 10 June 2024

Thank you for your review of Chris & Auction House, we are so pleased to hear you found Chris to be very helpful throughout the process. All the best - Lauren

5/5

Trustpilot

We feel that the sale of our property…

We feel that the sale of our property was handled in an extremely professional manner and exceeded our expectations.Many thanks to all the Auction House staff.

Mr · 28 July 2023

Agent replied · 10 June 2024

Thank you for your great feedback. All the best - Sam

5/5

Trustpilot

House purchase Inverclyde

Just completed purchase on house in Greenock with Auction House. Very quick, easy and professional service throughout 👍

Ton · 1 February 2024

Agent replied · 10 June 2024

Thank you for your review of Auction House. We are so pleased to hear you were provided a quick, easy and professional service. We look forward to helping you again - Lauren

5/5

Trustpilot

Helpful

Helpful, friendly and explained how or what will happen. Hannah and Mark both were very helpful.

Nicola · 13 March 2024

Agent replied · 10 June 2024

Thank you Nicola for your review of Auction House, we are thrilled to hear you found both Hannah & Mark to be very friendly and helpful - Lauren

5/5

Trustpilot

Superb experience selling my property

Superb experience of selling my property. Fast - brilliant communicators - nothing too much trouble. Got a fair price given the timescale. Very very pleased, highly recommended

Adam · 22 June 2023

Agent replied · 10 June 2024

Thank you for your feedback. We're really pleased to hear you are happy with the service and speed of sale that the auction process offers. All the best - Sarah

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