Trusted Agent profile Β· Nantwich

Auction House Nantwich reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

986 reviews across 1 platform

Stapeley House London Road, Stapeley, Nantwich, CW5 7JW

Auction House's office in Nantwich, at Stapeley House London Road, is rated 4.8 out of 5 across 986 reviews on 1 platform.

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Reviews

Every review we hold for the Nantwich office, from every platform, shown as written. First names only.

5/5

Trustpilot

Auction Experience

In March 2024 I decided to sell a commercial property by Auction. Having never sold a property by Auction previously I decided to obtain three valuations from three South Wales based property Auction Houses.During the process two of them came across very poorly indeed in fact one company valued it at 170k less than we opted for as a reserve and the other valued it less than 90k.From the minute I met Marc Moorish from AHW it was evident that he knew the industry inside out and was vastly experienced which gave us immense confidence.After engaging the services of AHW it was a very smooth and faultless experience. Communication from Marc and Lesley in the office was outstanding at all times.On 1st May 2024 the property was sold for 64k over the reserve price which was a fantastic result.I would highly recommend AHW the whole process was a very positive experience.One other bonus is that all the other Auction Houses in South Wales charge 2% commission whist AHW only charge 1%.

Dorian Β· 23 June 2024

Agent replied Β· 24 August 2024

Thank you for your review of Auction House; we are so pleased to hear you received a 5-star experience from the team. All the best - Lauren

5/5

Trustpilot

Splendid Sale

Mark Willett, the area Manager, was extremely helpful when we came to sell a holiday property that had been in the family for over 50 years. He took care in publicising the property and describing it accurately. The auction went splendidly, the auctioneer pressing for high and higher bids, and we were very pleased with the amount raised when the hammer went down. We have no hesitation in recommending AuctionHouse for the sale of any property.

Michael Β· 28 August 2024

Agent replied Β· 29 August 2024

Hi Michael, it's great to hear that you had a great experience selling your property with Mark in the East Anglia team. Thank you very much for your recommendation. Best, Auction House

5/5

Trustpilot

I felt totally at ease from the moment I spoke to Gary

From the moment I spoke to Gary. He reassured me about selling my property at auction and guided me through each stage professionally and empathetically. Nothing was ever too much trouble, Gary was brilliant from the start to the finish, lifting my spirits all the way. I can’t thank Gary or recommend Auction House enough.

Amanda Β· 27 October 2022

Agent replied Β· 10 June 2024

Hello Amanda, thank you for your review. We're so pleased that you had such a positive experience (although we'd expect nothing less from Gary and the East Anglian team). Wishing you all the best - Abi

5/5

Trustpilot

Sale of property

Fantastic company to do business with. Found them to be very friendly and knowledgeable and dealt with proceedings very professionally. Communications were brilliant throughout each stage of the process.Well happy with service provided.

Michael Β· 23 May 2024

Agent replied Β· 10 June 2024

Thank you for reviewing Auction House; we are so pleased to hear you found the team friendly and knowledgeable. All the best - Lauren

5/5

Trustpilot

Professional Professiional …

Professional Professiional respectively the best company that provides detail to detail information and keeps you informed ever step of the way . Absolutely a 5 star with the professionalism for this company Thank you George Elliott and John Loudon.

Raja Β· 4 January 2024

Agent replied Β· 10 June 2024

Hi Raja, thank you for your fantastic feedback. All the best - Sam

1/5

Trustpilot

watch out for listed guide prices by this company

watch out for listings by this company, they massivly underestimate the guide price. As soon as we turned up for the veiwing, we were told by the guy that its probably going to go for a figure that was Β£30,000 over there listed guide price. considering solicitor fees are Β£500, and the person dealing with the viewing already new it was going to go for much more, we could have saved ourselves forking out for the solicitor.

Street Β· 18 July 2024

Agent replied Β· 23 October 2024

Hello, thank you for sharing your feedback. We're sorry to hear that you felt misinformed regarding the guide price and wanted to provide some further information to explain the process. We will have launched the property with an appropriate guide reflecting the seller's minimum expectations. Our job is to try to create competitive interest and ensure an exchange of contracts on auction day at the best price possible. When marketing we do not want to waste an interested party’s time, therefore, if there is a lot of interest, then we feel it is our duty to give an indication of the likely end value, particularly if we have had significant pre-auction interest. The reserve price (minimum the seller will accept) is always set between the quoted guide price or no higher than 10% above a fixed guide which should give a fair indication as to where we expect the bidding to go, although a sale at auction is always led by the buyers all who will have a different view of value. Our team would be more than happy to discuss the process in more detail or assist with your search if you are still looking to buy at auction. Kindest regards Auction House East Anglia

5/5

Trustpilot

Sell your home the easy way.

I approached Chris having been let down by a number of estate agents and he guided me through the whole process.He was very professional and courteous and we achieved the desired outcome within eight weeks.I can wholeheartedly recommend Chris and his team if you have a property to sell.

Regan Β· 5 April 2023

Agent replied Β· 10 June 2024

Hello Regan, thank you for your feedback. A great outcome! Delighted we could support you. All the best, Chris

5/5

Trustpilot

Auction House Review

I initially spoke with Matt. He was helpful, informative and knowledgeable.George was my contact thereafter organising viewings and negotiating. I received an offer above my reserve price within 4 days of the property being marketed online.The sale was completed within 3 weeks. I would definitely recommend Auction House UK

C.Murray Β· 23 March 2023

Agent replied Β· 10 June 2024

Hello, thank you for your feedback and recommendation. All the best - Abi

5/5

Trustpilot

The process was made easy

The process was made easy, every time I called or emailed it was dealt with easily and efficiently. People were always polite and helpful. First time buying at auction, I’ll definitely be doing it again

Glen Β· 9 March 2024

Agent replied Β· 10 June 2024

Hi Glen, thank you for your fantastic feedback. We're so pleased you had a great experience with the South Yorkshire team, and we look forward to working with you again in the future. All the best - Sam

5/5

Trustpilot

Helen is a pure pleasure to deal with…

Helen is a pure pleasure to deal with and does everything possible to make sure you are totally upto speed with progress of things and goes above and beyond to make the experience as smooth and simple as possible. Thanks Helen πŸ™ŒπŸ» I couldn’t recommend auction house anglia enough.

J Β· 3 March 2023

Agent replied Β· 10 June 2024

Hello, thank you for your feedback. Great to hear about your experience working with the East Anglia team and in particular Helen. We'll be sure to pass the feedback on. All the best - Abi

5/5

Trustpilot

We have had a fabulous experience being…

We have had a fabulous experience being successful in buying or new home with the help and understanding of the staff at Auction House . Letting us spend enough time viewing the property.

Jackie Β· 23 December 2025

Agent replied Β· 25 December 2025

Thank you for this fantastic five-star review! We're so glad you got plenty of support during the buying process. Enjoy your new property! Kind regards, Auction House

5/5

Trustpilot

Highly recommended

Chris provided excellent advice and clear information about the auction process. He found a buyer for our property prior to the auction date and kept us informed throughout. The friendly and professional service we received made the whole process straightforward and hassle free. I would highly recommend Chris and his team.

Suzanne Β· 18 December 2022

Agent replied Β· 10 June 2024

Hi Suzanne, thank you for sharing your experience. It was a pleasure to support the sale of your property and I hope to work with you again in the near future - Chris.

5/5

Trustpilot

I recently purchased a property from Auction House West Yorkshire

I recently purchased a property from Auction House West Yorkshire and I cannot praise James and his team highly enough throughout the whole process.From start to finish the communication and information back was excellent. Great professionalism and I would certainly use and recommend this company again. Adam

Adam Β· 24 April 2023

Agent replied Β· 10 June 2024

Hello Adam, thank you for your feedback and congratulations on your purchase! All the best - Abi

5/5

Trustpilot

Very smooth process and all costs…

Very smooth process to buy a house and all costs easily identifiable unlike some other auction houses Best way of buying and selling by far after sales by Catherine was second to none can’t recommend these guys enough certainly will be using them again

Mr Β· 13 July 2023

Agent replied Β· 10 June 2024

Hi Rob, thank you for such a great review. All the best - Sam

5/5

Trustpilot

Catherine was absolutely epic from…

Catherine was absolutely epic from start to finish and our experience the first time with an auction company was exciting and fun thankyou Catherine for absolutely everything you have done and I would recommend you to future customers cheers mark and steve

Mark Β· 1 September 2023

Agent replied Β· 10 June 2024

Hi Mark and Steve. Thank you for your great feedback, we'll be sure to pass this on to Catherine too. All the best - Sam

5/5

Trustpilot

Very supportive team throughout the…

Very supportive team throughout the transaction, especially Joe who was able to bring our property to market at short notice - many thanks!

Mel Β· 19 September 2024

Agent replied Β· 23 October 2024

Hi Mel, great to hear that you were fully supported during the process by Joe and the Auction House London team! Best, Auction House

5/5

Trustpilot

Hannah prepared our properties for sale…

Hannah prepared our properties for sale at auction in very quick time. She was friendly, very efficient and kept us updated regularly as the process continued.The main area office backed this up with an equally efficient service, guiding us through the process without fault.Our properties both sold prior to auction, securing a realistic price, which means they will complete in rapid time with the certainty an auction sale gives, no time wasting or last minute disappointment.Superb service from Hannah and Auction House, thoroughly recommend this experience.

Rob Β· 3 April 2024

Agent replied Β· 10 June 2024

Thank you Rob for your review of Hannah & Auction House. We are so happy to hear that you received superb service and had a positive experience, all the best - Rachael

5/5

Trustpilot

Top marks to Leeds Auction house

Chris and Steve made the whole transition really easy in a very stress full time of our lives,he explained how it would work and the best strategy he thinks would be the best solution to sell our three units.They even passed on the solicitors who be best in our situation. We didn't follow the Auction on line but got a phone call from Chris to tell us that all three had been sold at the best price that he could get and what the next step will be.All round a very helpful team and I wont hesitate to use them again.

MICHAEL Β· 15 February 2023

5/5

Trustpilot

Bryan Baxter is very helpfull and well…

Bryan Baxter is very helpfull and well informed and after much discussion managed to sell the property at a reasonable price

Roger Β· 8 October 2024

Agent replied Β· 24 August 2024

Thank you for your review of Auction House; we are so pleased to hear you found Bryan and the team to be attentive - All the best - Lauren

5/5

Trustpilot

Thank you to all at Auction House

Thank you to all at Auction House for making the selling of my house so effortless. I'd particularly like to thank Catherine for her patience and friendliness throughout.

Clare Β· 10 June 2024

Agent replied Β· 11 June 2024

Thank you for your review of Auction House & Catherine. We are so pleased to hear Catherine was patient and friendly throughout the process. All the best - Lauren

5/5

Trustpilot

I have previously bought through the…

I have previously bought through the Auction House, so i have full confidence in them as a whole. But since the change of going on line to bid, i have needed extra TLC. I have called them so many times, to confirm, if i am doing the right thing etc and they have been so friendly, so patient with me, especially Stephen. You are great at your job, i can imagine you get some demanding people expecting the world, but i so appreciate you, giving me the confidence and help when needed, i am on the right path. Ps thanks to the lady whom also has patience and Chris, who was very helpful too.

Mags Β· 26 January 2023

5/5

Trustpilot

Auction House South West were fantastic!

Auction House South West were fantastic in selling my property. I had very little input and felt confident the team, particularly Olivia Boulting, would take care of everything. I would highly recommend to anyone wanting to auction their property.

Claire Β· 12 October 2023

Agent replied Β· 10 June 2024

Hi Claire, thank you for your great feedback. We're so pleased you had a fantastic experience with the South West team. We'll be sure to pass on your kind words to Olivia too. All the best - Sam

5/5

Trustpilot

Great Service

I was passed onto Auction House West Yorkshire by my estate agent as my property was not suitable for a normal sale, due to its condition. Stephen and Jon were my points of contact and managed all aspects of the process of sale from arranging my EPC, brochure, house viewings, giving feedback from viewings etc. and all the way through to the auction itself on 14/12/22. I was very impressed with how they supported and helped me throughout, which was most appreciated as I did not have any prior knowledge or experience of house selling by auction. I felt that they went the extra mile for me as they provided meter readings several times that I required for my energy provider, as I was unable to get them myself due to living in Buckinghamshire. I was most grateful for this and not having to make a special journey up to Yorkshire to do this saved me both a lot of money and time.I would thoroughly recommend Auction House West Yorkshire to anyone who is selling a property that requires a sale by auction.

Jonathan Β· 21 January 2023

5/5

Trustpilot

Superb Service from Auction House

We recently purchased a property through Jordan Phillips at Auction House. We were pleasantly surprised at the level of help and support provided by Jordan and his colleagues. The process was effortless with Jordan going above and beyond what we would normally expect from an agent. All of our queries were dealt with promptly and in a pleasant and friendly manner.We are grateful for the professional service which made the purchase straightforward and swift.We would recommend Jordan Phillips at Auction House and look forward to working with him again.

Philippa Β· 18 January 2023

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