Every review we hold for the Nairn office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAaron Turner at Strutt and Parker - excellent sales agent and negotiator
We don’t normally write reviews, but in this case, my wife and I were so impressed and happy with the service provided by Strutt and Parker, and in particular by Aaron Turner, that I felt I should, in the true spirit of reviews, to offer help to those who are seeking insight into Strutt and Parker!
We selected Strutt and Parker because we liked the clear market insights and the realistic approach to marketing our house, offered by Aaron Turner at our initial meeting.
Once selected Aaron Turner was directly responsible for acting on our sale, but he did so much more, working to coordinate agents and solicitors above and below us in the chain, as well as keeping communications open and frequent with our buyers even when things went temporarily wrong in the chain.
Friendly, calm, sensible, frequent and reliable communication from Aaron, what more could be desired?
Tim · 2 June 2026
★★★★★ 5/5
TrustpilotBest estate agent we have dealt with
We have just exchanged contracts on a house marketed by Strutt & Parker, and Aaron Turner has been a delight to work with.
Although he was acting for the vendor, he invested more time and energy in keeping our purchase moving than our own estate agents did with our sales. He is calm, measured, experienced, and a great communicator.
When my partner’s sale fell through and we had to pull out of the chain temporarily, Aaron was constructive and realistic about the steps needed to get things moving again quickly. Today we exchanged not only on our purchase, but also on the sales of both our properties, and Aaron has kept up momentum behind the scenes by proactively contacting all parties involved.
Having experienced good, mediocre and poor estate agents in the past, Aaron, and by extension Strutt & Parker, stands out as the best we have dealt with.
Sally · 29 May 2026
★★★★★ 5/5
TrustpilotWe are very grateful to Edward Church…
We are very grateful to Edward Church and Jane Layfield for their assistance in purchasing our new home.
There were several tricky and unusual elements to the transaction, but Edward and Jane helped us navigate through these issues. I doubt we would have got the deal over the line in time if Edward and Jane weren't so proactive and helpful.
James · 9 October 2026
★★★★★ 5/5
TrustpilotAnnabel is fantastic!! NHILL BRANCH
From the very beginning, Annabel has been outstanding. Her communication has been consistently clear, responsive, and proactive - she was always willing to come and view the flat whenever I needed reassurance, which made a huge difference throughout the process.
She was excellent on the phone, quick to follow up, and incredibly reliable when it came to handling references and keeping everything moving smoothly. Beyond that, she brings such a warm, approachable presence that immediately puts you at ease.
Annabel has been genuinely helpful at every stage, going above and beyond what you would normally expect. I wouldn’t hesitate to work with her again on any property - she’s absolutely brilliant.
Kellie · 18 March 2026
★★★★★ 5/5
TrustpilotOutstanding in all aspects of selling a house!
Sophia Fuller, Farren Mitchell and team in the Suffolk branch were absolutely fantastic! We had used several estate agents before who were not comparable to this standard of professionalism at all. Their professionalism, helpfulness, and responsiveness was outstanding and they were above and beyond with communication and keeping us in the loop. Highly highly recommend. For the cherry on the cake they sent the most beautiful gift so thoughtful and appreciated. Many thanks to the whole team with fondness Victoria Gregg and family.
Victoria · 14 February 2026
★★★★★ 5/5
TrustpilotThank you Lauren!
Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.
Hugo · 26 August 2026
★★★★★ 5/5
TrustpilotExcellent service for 10+ years
Have been using Strutt and Parker Sunningdale as my Lettings agents for over 10 years, Caroline and the team are always professional, responsive and very easy to deal with. Wouldn’t hesitate to recommend them to other Landlords in the area!
Jordan · 8 October 2026
★★★★★ 5/5
TrustpilotEdward Thomson of Strutt and Parker is…
Edward Thomson of Strutt and Parker is the real deal in a tank full of sharks in the London real estate market. His advice when I bought a short-lease apartment in Cadogan Place was invaluable. I have since gone on to refurbish the property and extended the lease to create some real value. I’d trust Ed, whether on the buy or sell side. He’s in it for the long-term, and repeat business is his goal. A relationship, not just a quick fling!
Gary · 3 November 2025
★★★★★ 5/5
TrustpilotVictoria was amazing with the purchase…
Victoria was amazing with the purchase of our dream house.
Victoria responded immediailty with any questions we had no being put through to call centres.
100 % would recommend Strutt & Parker.
Tina · 5 October 2026
★★★★★ 5/5
TrustpilotI recently bought a property through Aaron..
I recently bought a property through Aaron and can't recommend him highly enough. This wasn't a simple transaction, and there were a few points where it could easily have stalled. Aaron stayed calm and professional throughout, kept everyone moving, and worked hard to find solutions which suited both sides.
His communication was outstanding. I got updates several times a day, including evenings and weekends if needed. I never had to chase him for anything.
I doubt we'd have got over the line without him. Thank you, Aaron
Sebastian · 5 October 2026
★★★★★ 5/5
TrustpilotWe bought our rural property through…
We bought our rural property through Strutt & Parker with Ed Church being our superb agent. Having moved back to the UK from abroad, Ed’s experience and expertise helped us close the sale in fast order by providing excellent advice and recommendations for a structural engineer and solicitor. Ed continued to oversee the process to ensure that the projected completion date was met. I highly recommend Ed and his team for both buying and selling residential properties.
James · 9 October 2026
★★★★★ 1/5
TrustpilotTruly terrible estate agents.
Truly terrible estate agents.
For the past five days both my husband and I have contacted them repeatedly to ask for a home report for a property they're advertising for sale with no response. Recorded voicemail when you call does not return the messages left, and gives an office number to call if "urgent" but that number loops you back to the same voicemail. Nick, you suck at your job.
The chat bot they have takes your request and doesn't get back to you. The number to dial via Rightmove gets you nowhere either.
Honestly, if I was selling through them I'd be incredibly unhappy.
Truly awful company offering no service to buyers.
Laura · 11 August 2026
★★★★★ 5/5
Trustpilot5* experience with letting out our…
5* experience with letting out our property through Strutts. Meena Patel is simply outstanding. Professional, humble, and a true expert of the market. Sound judgement and advice, very organised. Could not recommend enough. 5*
Mike · 9 July 2026
★★★★★ 5/5
TrustpilotAs solicitor we had a good experience
I am a solicitor and I worked with Edward Church on a high value purchase for a client of mine. Edward was efficient, courteous and proactive, and collaborative in his approach to the agency side of things, which helped lead to a successful outcome meeting the client's timing requirements. I would have no hesitation recommending Edward and his team as selling agents.
Robert · 9 October 2025
★★★★★ 5/5
TrustpilotWe had an excellent experience with…
We had an excellent experience with Strutt and Parker, Perth office. They were consistently kind, considerate always responsive. All the staff at the Perth office, especially Hamish and Amy were genuinely invested in the sale of our house and we were extremely impressed with the service. This is the second time we have used Strutt and Parker with the sale of our houses and we do not hesitate to recommend them.
Laic · 3 July 2025
★★★★★ 5/5
TrustpilotWe bought a house from Strutt and…
We bought a house from Strutt and Parker and from the start they were FAB! Amy was quick to respond to emails and phone calls and made the process easy. To top it all, she was always really positive, reassuring and cheerful. If I was selling my house again in the future, I would definitely look at using Strutt and Parker as my estate agent.
Karen · 2 September 2025
★★★★★ 5/5
TrustpilotGoing the extra mile for their customers
I cannot recommend Andrew Sartain at the Newbury office highly enough. Communication, understanding and support were excellent. And when completion was due so near to Christmas, he kept me calm and did everything possible to resolve the issues in the chain.
Consumer · 24 March 2026
★★★★★ 4/5
TrustpilotAndrew did a great job
Andrew did a great job , he communicated really well and eased our concerns and kept us up to date, communicating effectively with potential buyers. We felt able to talk to him at any time . I think he gave us good advice and I have no doubt that his communication with potential buyers encouraged them and secured a good outcome
Robert · 17 September 2026
★★★★★ 5/5
TrustpilotSarah went above and beyond to help…
Sarah went above and beyond to help with our purchase, a true gem within the company. Would definitely recommend.
Alison · 13 July 2026
★★★★★ 1/5
TrustpilotCambridge rentals fiasco
This relates to the rentals service in Cambridge. We rented a house from Strutt & Parker for more than three years. They were never quick to deal with repairs and other issues, however we had a direct relationship with the owner which made life easier. When we moved out at the end of June 2024, we got the full benefit of Strutt & Parker's contempt for tenants, stunning slowness and incompetence. It took them nearly four months -- until 28 October 2024 -- to return the deposit. There was a litany of lame excuses about the time needed for estimates for some minor repairs. The reality was that it just wasn't a priority, they didn't care and they couldn't even work out which photographs attached to the contract corresponded to which actual rooms. If you rent property in Cambridge, beware this lot. Or at least be ready to suffer.
Joe · 29 October 2024
★★★★★ 5/5
TrustpilotAlex was fantastic throughout the sale…
Alex was fantastic throughout the sale process. From initial meetings right through to completion he was attentive, insightful and passionate. Based on my experience I would highly recommend working with Alex and Strutt and Parker to anyone thinking of buying or selling in Cornwall.
Jack · 15 December 2025
★★★★★ 5/5
TrustpilotExcellent Service
We have just bought a house with Strutt & Parker and have found them friendly, fair and transparent throughout the whole process. Victoria has been quick to reply and chase things up, as well as very reasonable and understanding throughout, taking both sides’ considerations into account. Thank you so much for ensuring that the process went so smoothly Victoria.
Will · 5 July 2025
★★★★★ 5/5
TrustpilotExcellent Experience with Agne Karuzaite of Strutt & Parker
Agne Karuzaite Strutt & Parker sold our home in record time at pretty much our asking price. She understood the market, did not over promise, was super responsive, was always professional and was very friendly. If you are selling home in central london, we would highly recommend her.
Andrew · 5 October 2026
★★★★★ 5/5
TrustpilotNewbury Office
Newbury Office - The team at the Newbury office connected with us from the outset. Andrew in particular, could not be faulted as our contact from start to finish. His communication was excellent, as was his honesty and transparency at every stage. We have subsequently recommended S&P to others and are very glad we found them to facilitate our move. Thanks to Andrew and the team for making what everyone knows is a stressful process, as stress-free as possible. We really appreciated everything about your approach. Thank you!
Customer · 9 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.