Every review we hold for the Nairn office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery easy and faultless process selling my house through E2W, Nairn. Laura, Eve & Marie are highly professional, genuine and work at pace while maintaining a high standard. Laura took care of getting the best photos for the listing, with the quality being far greater than competitors’, along with a virtual tour which doesn’t seem to be offered elsewhere locally. Eve & Marie kept me up to date with sales viewings, provided feedback after each viewing and were always quick to respond to any queries I had. I would highly recommend using this branch.
C · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for such a generous review!
We’re absolutely delighted to hear that selling your home through e2w Property Services, Nairn felt easy and faultless. That’s exactly the experience we aim to create for every seller.
Laura will be so pleased to hear your feedback about the photography and virtual tour. We believe high quality marketing makes a real difference when selling property, and professional images and immersive virtual tours help homes stand out for all the right reasons.
Eve and Marie also take great pride in keeping sellers fully updated throughout the process, so it’s wonderful to know you felt that way after every viewing, with quick, clear communication.
Your recommendation truly means a lot to the whole team. Thank you again for placing your trust in e2w. If we can help with buying, selling or property advice in the future, you know where to find us!
★★★★★ 5/5
GoogleThis company are fabulous…. from the beginning of the selling process to the end.
I am so glad that I chose them, as sometimes, in the past, I have felt that estate agents don’t really listen to the clients opinions. Thank you Eve, Marie and Laura….. You were consistently professional but also friendly, extremely knowledgeable and respectful.
Many thanks and I wish you continued success with your business.
RoseAnna · 16 March 2026
Agent replied · 16 April 2026
Roseanna, thank you for your kind words. The whole team are delighted you had a great experience. We wish you all the best for the future.
★★★★★ 5/5
GoogleI felt compelled to share just how exceptional my experience has been with Kieran over the past six months.
Thanks to his unwavering support, professionalism, and dedication, I collected the keys to my dream home last month, something that felt like a distant goal when I first began this journey. It’s a milestone I’m incredibly proud of, and I know without a shadow of doubt that it would not have happened without Kieran’s incredible guidance.
From the very first conversation, Kieran demonstrated a deep understanding of the emotional and practical weight that comes with finding a home. He took the time to listen, not just to what I was saying, but to what I wasn’t, the subtle nuances in my preferences, priorities, and concerns. Every suggestion he made felt tailored, considered, and aligned with the life I was envisioning for myself.
What truly stood out was his attention to detail and his ability to remember even the smallest comments I’d made during viewings or catch-up calls. He never treated this as a transaction, it felt like a shared mission, and he made sure I always felt heard and respected. When I offered feedback or changed my mind on certain features, Kieran never hesitated to adapt and refine his approach, always with a positive, proactive mindset and a determination to get it right.
His communication was outstanding, timely, clear, and always reassuring. I never once felt like I was chasing information or left wondering what was next. In fact, he often had already thought two steps ahead, providing insight or solutions before I had the chance to ask.
Beyond the professional skillset, it’s Kieran’s human approach that truly made the difference. He was patient during the moments of doubt, encouraging when I needed confidence, and genuinely excited for me when things started falling into place. He celebrated every small milestone with me, and I honestly felt I had someone in my corner who cared just as much about the outcome as I did.
In a time where service can often feel impersonal or rushed, Kieran has been a shining example of what true customer care looks like. He’s an ambassador not only for your company but for the values of trust, commitment, and integrity that every client hopes to find when making such a life-changing decision.
Please do pass on my sincerest thanks and appreciation to Kieran. I am deeply grateful for everything he has done and wouldn’t hesitate to recommend him, or work with him again in the future. He’s an absolute asset to your team, and I hope this feedback reflects just how highly I regard his contribution.
Zak-Nicholas · 28 June 2025
Agent replied · 11 August 2025
Thank you so much, Zak, for your lovely words. We will most certainly pass on your thanks to Kieran.
We hope we can be of help to you again in the future. All the best!
★★★★★ 5/5
GoogleE2W have been a fantastic company to private rent and purchase a property through. Whilst in our rented accommodation we felt secure, comfortable and listened to. Any issues were dealt with quickly and professionally. The staff genuinely come across as warm and caring. Communication was always great. We feel we built positive relationships with the staff and they have a way of making stressful, busy times (like buying our first house!) calm and positive. Thank you Marie for looking after us so well, and thank you Kieran for helping up to find our forever home.
Ellen · 15 December 2024
Agent replied · 29 December 2024
Hi Ellen, thank you so much for taking the time to leave us a wonderful review! We're so glad to hear you had a great experience with our team at e2w.
★★★★★ 5/5
GoogleExceptional service from start to finish. We couldn’t be happier with the service we received from Eve and the team. Their marketing was spot on. Thanks to their hard work we had multiple viewings almost immediately and accepted an offer within a week. They are very professional and genuinely invested in achieving the best possible outcome. We honestly couldn’t recommend them more highly.
Amanda · 12 June 2025
Agent replied · 24 August 2025
Thank you so much for your kind words, Amanda! We really appreciate you taking the time to leave this incredible feedback!
★★★★★ 5/5
GoogleWe asked e2W to market our parents home on the recommendation of a friend. Laura met me at the house and I was so impressed by her professional, enthusiastic outlook that we instructed Eve and the team to proceed to market. The house sold very quickly after numerous viewings. Neither my brother or I lived locally so it was important for us to leave the sale of the house in capable hands. The sale proceeded smoothly and quickly. Eve was really helpful in suggesting a great house clearance firm and arranged for a new garage lock to be fitted. Nothing was too much trouble. Thanks to all the team we are delighted with the outcome.
Kirsty · 26 August 2024
Agent replied · 25 October 2024
Hi Kirsty, thank you so much for leaving us a review! We really appreciate your kinds words, and we're so glad you had a positive experience selling the property with us.
★★★★★ 5/5
GoogleRecently sold my property using E2W. I was very impressed from start to finish. Eve and her team were extremely helpful and professional always keeping me updated with the progress of the sale. All fees including , evaluations , documentation needed and legal fees were consolidated and deducted from final sale so I had nothing to worry about. Honestly the smoothest process from the day I met up with Eve until completion. Can highly recommend E2W for a hassle free service.
Timothy · 10 August 2024
Agent replied · 24 August 2024
Hi Timothy, thanks so much for taking the time to leave such a lovely 5* review! We're delighted that your property sale went smoothly, and that we were able to take all the stress and hassle out of the process for you.
★★★★★ 5/5
GoogleI have worked with E2W for many years now (about 12 years) with renting my property in Nairn, Marie and Laura have been great to deal with, I never have any issues as they check the property and keep in contact with me regularly, and deal with any issues promptly. The great thing for me is that the tenants that they have found for me have stayed in the property for several years, and that is due to their diligence and attention, thanks Ladies! I would recommend them to anyone...
Adrian · 27 July 2024
Agent replied · 24 August 2024
Thank you so much for your kind words about our estate agency and lettings services. It has been a pleasure working alongside you for the past 12 years!
★★★★★ 5/5
GoogleThe E2W team are all wonderful. They worked hard to sell my flat. Nothing was too much trouble. Dealt with my various questions/queries. Thank you Kieran who sold the flat and all the support I got from Eve. I can only Highly Recommend E2W if you are selling or buying a property . You will not regret going with them.
Maureen · 8 November 2024
Agent replied · 22 November 2024
Hi Maureen, thank you so much for your kind words. We're so glad to hear you had a positive experience selling your flat with us!
★★★★★ 5/5
GoogleI have just had a great experience from E2W, Kieran and the team were superb and helped me through the process from viewing a few properties to eventually having my offer accepted on one. The process was professional smooth and seamless. Thank you
Michael · 24 April 2025
Agent replied · 12 November 2025
What a lovely review, Michael. Thank you so much for taking the time to share your experience.
★★★★★ 5/5
GoogleVery impressed with service at E2W. They are very diligent in arranging all matters in the property sale which in our case was achieved speedily and with no fuss. Kieran and Eve were highly competent
Jim · 11 May 2025
Agent replied · 24 August 2025
Thank you so much for your kind words, Jim! We really appreciate you taking the time to share this with us, we will also be sure to pass this on to Kieran and Eve!
★★★★★ 5/5
GoogleI am from American and shopping for a place in Nairn. I have had several viewings through Kieran and his office at E2W. While I have not found a place yet (there is still hope), I wanted to write a review and say how courteous and diplomatic he and his office have been. He has answered and continues to answer all of my questions, even when my questions do not pertain to any of his properties. He and everyone on staff have been friendly as well as accessible with quick call backs and return emails. My only wish is that they covered all the properties in the Narin market.
All · 26 May 2025
Agent replied · 12 November 2025
Thank you so much for your lovely words and feedback.
We wish you all the best with your continued search!
★★★★★ 5/5
GoogleI highly recommend the extraordinary team at e2w property services. Co-owners Eve and Laura, agent Kieran, and office manager Marie are unparalleled in their dedication providing outstanding service to their clients. As I am a new buyer in the Nairn area, Kieran's expert knowledge and advice was invaluable in helping me choose the perfect property to meet my needs. His warm, gracious manner and professional work ethic builds trust with clients. I will definitely return to the e2w team, relying on Kieran for future real estate transactions.
Deba · 26 May 2025
Agent replied · 23 September 2025
Hi Deba, thank you for writing such a lovely review! We really appreciate you taking the time to write such kind words.
★★★★★ 5/5
GoogleI was a tennant for over three years and had a great experience with E2W. Right from the start when they offered to arrange a viewing on a bank holiday (when they were closed) the staff have been great. On the rare occasion there was any …
Katrina · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind and thoughtful review, Katrina.
We’re absolutely delighted to hear that you had such a positive experience as a … More
★★★★★ 5/5
GoogleI told Eve of my desire to sell my property long before I planned to, she came round and gave me a valuation and had a good blether with me! 2 years later I contacted her again when I was in a much better position to sell, she was not pushy …
Jack · 16 December 2025
Agent replied · 13 December 2025
Thank you so much for your lovely words, Jack! We're so happy you chose us to help with your big move, and would love to welcome you back again in the future.
★★★★★ 5/5
GoogleQuite an exceptional local company that prides itself on customer service from co-owner Eve our first point of contact, so professional, knowledgeable and personable to Kieran who saw most of the potential clients with a full debrief thereafter and Marie in the office...nothing is too much trouble ...a company that goes the extra mile to achieve success..which it did for us.. We can't recommend them highly enough...Simply put we would not use anyone else! Thank you E2W Nairn!
Dhyan · 15 December 2024
Agent replied · 29 December 2024
Hi Dhyan, thank you so much for your kind words. We are delighted to hear you had a positive experience with us at e2w!
★★★★★ 5/5
GoogleAll the members of e2w were a delight to speak to on the phone and communicated brilliantly throughout the process. Very responsive and quick to get things moving.
Laurence · 16 March 2026
Agent replied · 16 April 2026
Thank you for such a kind review, Laurence.
We’re really pleased to hear that you found the team at e2w Property Services helpful and easy to deal with. Clear communication and being responsive are hugely important to us, whether we’re supporting tenants, landlords or sellers across Inverness, Nairn and the wider Highlands.
Property moves can often feel time-sensitive, so we always aim to keep things moving quickly while making sure everyone feels informed and supported throughout the process.
We truly appreciate you taking the time to share your experience, and we’re always here if you need us again in the future.
★★★★★ 5/5
GoogleE2W, Nairn, An absolutely fantastic company. We had such a great experience selling our home, everything explained from start to completion. I highly recommend E2W to anyone if your selling your home, you won't be disappointed.
MORAY · 7 December 2025
Agent replied · 13 December 2025
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with us.
★★★★★ 5/5
GoogleI have been dealing with Kieran selling a property in Nairn. From day one he explained the procedures that I had to do to market the property, making sure that things would go smoothly. I would definitely recommend e2w Property Services for the professional way they have handled the marketing and selling of my property.
Marion · 23 May 2025
Agent replied · 24 August 2025
Thank you for your kind words, Marion! They really mean a lot and we're delighted you were happy with the services and support offered to you.
You know where we are, should you ever need us again!
★★★★★ 5/5
GoogleExcellent company and always communicate well with me regarding any problems. All the staff I have dealt with have been really helpful and responsive.
Jean · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your lovely review, Jean.
We’re really pleased to hear you’ve found e2w Property Services responsive and easy to communicate with. When any issues arise, clear updates and quick action are so important, and it’s great to know you’ve felt well supported by the team.
We appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleThis is my 2nd rental through Marie and she is always quick to respond and always finds the perfect house for my needs and always makes it very smooth and efficient
Tanya · 16 January 2026
Agent replied · 16 April 2026
Thank you very much, Tanya. We really appreciate you taking the time to leave such kind words.
★★★★★ 5/5
GoogleI found the staff to be extremely informative, reliable and understanding.
Every step of the conveyancing was without stress and managed in a timely and …
Maureen · 16 February 2026
Agent replied · 16 April 2026
Hi Maureen, many thanks for taking time to leave our estate agency in Nairn a positive review. We're delighted to hear that you found the conveyancing process efficient and stress-free, especially during this difficult time for you. At e2w, we always aim to provide a professional and personal service.
★★★★★ 5/5
Googlee2w are a brilliant estate agents to deal with when looking to rent a property. Friendly, helpful and great communicators.
Georgina · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your lovely review, Georgina.
We’re delighted to hear you found e2w Property Services friendly, helpful and easy to communicate with while looking to rent. Finding the right rental property can feel like a big step, especially in the busy Inverness and Highland market, so clear communication and genuine support are things we really prioritise.
We truly appreciate your recommendation and kind words.
★★★★★ 5/5
GoogleThe team at e2w are phenomenal! Open, friendly, welcoming, super-efficient, clear communicators. Laura found us the ideal tenant for our rental property, extremely quickly and, it seemed, easily! A real sense of a 'good match' between …
Morag · 16 September 2025
Agent replied · 24 August 2024
Hi Morag, thank you so much for your lovely review! We're so glad you enjoyed your experience with us at e2w.
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