Trusted Agent profile
★★★★★
36 reviews across 2 platforms
151 High Street, Musselburgh EH21 7DD
Drummond Miller's Musselburgh office at 151 High Street is rated 3.3 out of 5 across 36 reviews on two platforms, including 27 Google reviews rated 3.0. The 9 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Musselburgh office, from every platform, shown as written. First names only.
5/5
TrustpilotFamily reunification MADE EASY
When I was struggling to find support for a complicated case, they provided the expert advice and clear path forward that I needed. They made a difficult situation much more manageable, and I am so thankful for their compassion and consistency throughout the entire process. Thank you Sarah Jack, Kelsey and Alla for your help. You are the best
5/5
TrustpilotI used Drummond Miller for a sale and…
I used Drummond Miller for a sale and purchase transaction. It was a very tricky process but the service , support and empathy I received throughout was incredible. A special mention to Emma McFarlane and Rebecca Graham who were quite simply amazing. I would not hesitate in using them again and recommending them to all of my friends and family.
Hi Nick, It's fantastic to hear that you were happy with our service! Thank you for leaving us a 5-star review and for your feedback.
5/5
GoogleI contacted Drummond Miller LLP for a divorce and Lucy was amazing from day one. She made sure i understood everything and kept me in the loop at all times! Highly recommend
Hi Lesley, thank you for taking the time to write such a glowing review! Your satisfaction is of the utmost importance to us, and we are thrilled to have met and exceeded your expectations.
5/5
GoogleI have nothing but positive feedback for Drummond Miller LLP following my recent property purchase. My solicitor, Kirsteen Mackay, was extremely knowledgeable and kept me updated throughout the entire process. We built a great rapport, and even after the date of entry, she continued to check in to ensure we were settling in and all was well. I genuinely couldn’t have asked for a better solicitor who made the whole process so seamless and smooth. Thank you for everything, Kirsteen - you have been just amazing and a true credit to the firm!
Hi Ashleigh, thank you for taking the time to write such a glowing review! Your satisfaction is of the utmost importance to us, and we are thrilled to have met and exceeded your expectations.
5/5
GoogleI have nothing but praise and thanks for the advice, support and work that Lucy provided me with in relation to child contact and finalising my Divorce. Lucy is professional with a very personal touch. If I am in need of any family legal advice/action in the future, Lucy will be my first point of call. Many thanks Lucy.
Thank you so much for your kind words, Angela. We're glad to hear that Lucy was able to provide the support you needed during such an important time. If you ever need anything in the future, we’ll be here to help.
5/5
TrustpilotI wanted to share my experience with…
I wanted to share my experience with the wonderful lawyer Ayesha Aleem. Thank you so much Ayesha, I am truly grateful to you for your effort and patience, and you were with me every step of the way. After I lost hope, I found you as the lawyer I needed, but you are more than just a lawyer, you felt like a member of my family. You always supported me and gave me the support I needed most.
5/5
TrustpilotDrummond Miller - I recommend them 100%
Drummond Miller will be always our first option do deal with our matters. Ayesha and her team have been wonderful since 2018, first time we contacted them. They go above and beyond to be successful in all the processes. We have trusted our situation on their hands and we couldn’t be more happier and grateful. Now that every is resolved I can only thank to the team who have been dealing with us up to this day.
1/5
GoogleMy wife and other others were left money by their friend in her will, but over a year later, we are still waiting or it. It's perfectly obvious this firm are holding on as long as they can to maximise the interest they can pocket. Avoid. I am contacting the ombudsman
Hi Don, we apologise for any inconvenience or disappointment you experienced with our services. Unfortunately, we cannot discuss the case in a public domain, so we ask that your wife contact the solicitor responsible for the file by calling 0131 226 5151.
5/5
GoogleWould highly recommend Lucy @ Drummond Miller Musselburgh. She has been amazing start to finish with my Family Law case. 10/10 service from Lucy and reception always helpful.
Hi Rebecca. We're delighted to hear that you had a great experience with our service! Thank you for leaving us a 5-star review and for your kind words.
1/5
TrustpilotFOR MY SON
hi lorna i thought i would post a review for you and your friend linda nicholson seems you never reply to emails regarding my son, and you and your mate linda like making decisions behind my back im about to post this and everything else on every lawyers google page, and hopefully linda sorry sherriff nicholson takes the hint and steps down from my case, hamilton sherriff court its one big conflict of interest dont you think? as for you lorna when you lie to a court trying to get a fathers rights took from him, you shouldnt lie like you have as i have legal documents to show your lying, nothing surprises me though with you lot oh my website will be up and running shortly enjoy your review.
5/5
Trustpilotprofessional, helpful, friendly
Hello, my name is Keith i cannot express how professional and helpful Drummond miller and the team truly are. i would %100 recommend anyone that is in need of legal advice.
Hi Keith, It's fantastic to hear that you were happy with our service! Thank you for taking the time to leave us a positive review and for your support.
5/5
TrustpilotWorking with Drummond Miller was an…
Working with Drummond Miller was an amazing experience. Compared to previous solicitors I worked with, their fees were much lower and service much higher. Katie was very helpful, going out her way to make sure the transfer of the property was smooth and effortless.
5/5
GoogleExcellent service. Cheryl was very supportive and informative. Highly recommend dealing with her.
Hi Joanne. Thank you for your continued support and for taking the time to share your positive experience with others. Your feedback is invaluable to us, and we will continue to strive towards providing the best possible service.
5/5
TrustpilotKnowledgable and Efficient Solicitors for Visa Applications
We used Drummond Miller to apply for an eVisa / NTL on behalf of my wife (a Japanese National). The Drummond Miller appointed solicitor was professional, helpful, and responded to enquiries promptly. We received fixed costs quotations for the initial consultation and overall process. Our solicitor leveraged subject matter experts in Drummond Miller. This helped us navigate an arcane (and borderline incomprehensible) Home Office process. The outcome was a success. We were pleased that we choose to appoint Drummond Miller for our case. We will be happy to utilize this firm for future legal work. Recommended.
5/5
GoogleWent to Drummond and miller to assist me with my divorce and was appointed Cheryl as my lawyer and I have to say best lawyer going got my divorce settled for me pretty quickly and would highly recommend them to anyone needing a family law lawyer. Thanks so much
Hi Sarah, thank you for taking the time to write such a glowing review! Your satisfaction is of the utmost importance to us, and we are thrilled to have met and exceeded your expectations.
1/5
TrustpilotAvoid at all costs
Avoid at all costs . Never reply to emails, complete lack of accountability.
Hi Rosie, we apologise for any inconvenience or disappointment you experienced with our services. Unfortunately, we cannot discuss specific cases on public channels, so we ask that you please reach out to the solicitor who dealt with your case by calling 0131 226 5151 so we can better understand what happened and make it right.
1/5
GoogleI CANNOT STRESS ENOUGH * AVOID USING THIS COMPANY* Moving house is stressful enough without your selling agent making it even more stressful for you. I felt I was ill advised in the first place , it just seemed one big fight from start to finish ( 1 year !!) Some of the staff totally unprofessional and I just felt it was one excuse after another.!! I did get a reduction in my final bill but not enough to cover the stress I was put under. Please do yourself a favour and AVOID using this crowd .NegativeProfessionalism
Thank you for your review. We are sorry you were unsatisfied with the service you received. As you know, we have responded to your complaint in full directly. It would not be appropriate to comment further about that here.
1/5
GoogleTelephoned on Monday yet again - this is the 4th time of asking them to send a paper bill detailing their charges taken for the sale of a flat. This is requested for retention with all the other relevant paperwork regarding the sale . They …
Hi Anne. We are sorry to hear about your negative experience. Our goal is to provide exceptional service to all of our customers, and it appears that we missed the mark in your case. We cannot discuss specific cases on social channels, so … More
5/5
GoogleWe recently had to seek advice and needed someone that would accept legal aid,the staff were very supportive and talked us through everything very professionally
Hi Pamela, your positive review is a testament to the hard work and dedication of our team. We are thrilled to hear that you had such a great experience with us and that our service met your expectations.
1/5
GoogleNever would I recommend anyone use this Branch (Musselburgh) charging ridiculous fees and taking thee longest time to settle someone’s estate totally unnecessarily.. never known anything like it… clearly this Branch going by previous reviews as their Edinburgh Branches get 4/5 stars..
Thank you for sharing your feedback. We are sincerely sorry to learn about your dissatisfaction, as delivering exceptional service is our top priority. Unfortunately, the anonymity of your review prevents us from addressing your concerns personally. We take all feedback seriously and are keen to understand more about your experience. We invite you to contact us at 0131 226 5151 or provide contact details so we can discuss this matter further. Your input is crucial for us to improve and ensure a superior experience for all our customers moving forward
1/5
GoogleI contacted them regarding to a property, which was offered for sale by them on behalf of the owner. The property was listed on the 13th of August, I've sent them an online inquiry at night immediately, then on the 14th I've called the agency in order to arrange a viewing. The property agent said they would have tried to arrange a viewing to me, they've just needed to talk to the owner to find a suitable appointment, and they've promised me, they would have called me back once it happened. Since they didn't get back to me, later on the day, I called them again. The same agent with a little bit irritated tone told me that she didn't call me, as she was unable to contact the owner, but promised me again to call me back on the other day (today). Today I was expecting their call during the day. Since I didn't receive any call from them, finally I called them again. I was talking to a machine and asked for a call back. In a couple of minutes I was called by the agent and she told me that the house got sold as the owner accepted an offer, which was made by an other customer at the previous evening (the evening of the day, when they told me they were unable to contact the owner for me), so I was not able to make any offer anymore. What is this, if not a lie!!? How could they put an other customer into contact with the owner, who was unavailable?? I'm very much disappointed. I'm just sharing my story with you to let you know what kind of service you can expect, if you have to manage your business through their agency.
Rita We are sorry you were disappointed with your contact with us. I understand my colleague Francesca has discussed this with you. The property you enquired about was listed on 09/08/18. Our properties are listed exclusively on the ESPC for the first 72hours of marketing and then they launch on additional websites such as Rightmove, Zoopla, S1Homes which I assume is where you will have seen the listing displayed on 13/08/18? On the day you enquired, we had already received a number of offers from people who had viewed the property prior to the 13th. We were waiting for a response from the seller with regards to whether he wished to accept one of these offers, or continue carrying out viewings. Unfortunately we couldn’t confirm a viewing for you until we had instruction from our client. In order to avoid missing out on other properties, we would recommend looking at the ESPC website where many properties are exclusively listed before going on other websites. We wish you the best of luck in your property search.
1/5
GoogleI contacted them regarding to a property, which was offered for sale by them on behalf of the owner. The property was listed on the 13th of August, I've sent them an online inquiry at night immediately, then on the 14th I've called the agency in order to arrange a viewing. The property agent said they would have tried to arrange a viewing to me, they've just needed to talk to the owner to find a suitable appointment, and they've promised me, they would have called me back once it happened. Since they didn't get back to me, later on the day, I called them again. The same agent with a little bit irritated tone told me that she didn't call me, as she was unable to contact the owner, but promised me again to call me back on the other day (today). Today I was expecting their call during the day. Since I didn't receive any call from them, finally I called them again. I was talking to a machine and asked for a call back. In a couple of minutes I was called by the agent and she told me that the house got sold as the owner accepted an offer, which was made by an other customer at the previous evening (the evening of the day, when they told me they were unable to contact the owner for me), so I was not able to make any offer anymore. What is this, if not a lie!!? How could they put an other customer into contact with the owner, who was unavailable?? I'm very much disappointed. I'm just sharing my story with you to let you know what kind of service you can expect, if you have to manage your business through their agency.
Rita We are sorry you were disappointed with your contact with us. I understand my colleague Francesca has discussed this with you. The property you enquired about was listed on 09/08/18. Our properties are listed exclusively on the ESPC for the first 72hours of marketing and then they launch on additional websites such as Rightmove, Zoopla, S1Homes which I assume is where you will have seen the listing displayed on 13/08/18? On the day you enquired, we had already received a number of offers from people who had viewed the property prior to the 13th. We were waiting for a response from the seller with regards to whether he wished to accept one of these offers, or continue carrying out viewings. Unfortunately we couldn’t confirm a viewing for you until we had instruction from our client. In order to avoid missing out on other properties, we would recommend looking at the ESPC website where many properties are exclusively listed before going on other websites. We wish you the best of luck in your property search.
1/5
GoogleComplete shambles. Would recommend to go to an alternative company. Their family law team offer very poor service.
Hi Cheryl. We apologise for any inconvenience or disappointment you experienced with our services. While we cannot discuss specific cases on social channels, we would be very happy to discuss this matter with you on a call. Please reach out to us on 0131 226 5151 if you would like to talk to a member of our team
1/5
GoogleBought a house with these people acting on my behalf. They failed to explain certain certain aspects of the burdens section of the deeds which would have meant I would not have bought. When we realised the error I tried for 3 years to get a satisfactory response. Eventually Drummond Miller refused to speak to me and refused to try and help me find the truth. I took them to the Scottish Legal Complaints Commission who found in my favour that Drummond Miller had indeed not carried out their work correctly and ordered them to pay compensation and refund my fees. I still however own a house I would never have purchased had I known the facts. 3 years of dealing with these rude dreadful people has thankfully came to an end...STEER CLEAR would be my advice
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Drummond Miller's Musselburgh office has 36 reviews across two platforms: 27 on Google, 9 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Drummond Miller Musselburgh is rated 3.3 out of 5 across all 36 reviews, and 3.0 out of 5 on Google from 27 reviews, checked 9 October 2026.
Drummond Miller Musselburgh, 151 High Street, Musselburgh EH21 7DD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.