Trusted Agent profile · Motherwell
★★★★★
29 reviews across 2 platforms
Merry Street, Motherwell, ML1 1NA
HomeLink's office in Motherwell, at Merry Street, is rated 4.4 out of 5 across 29 reviews on two platforms, including 27 Google reviews rated 4.4.
Every review we hold for the Motherwell office, from every platform, shown as written. First names only.
5/5
GoogleYvonne Fisher is the property manager at Homelink for the house I rent and she has always been incredibly helpful. I was struggling to find somewhere as a 20 year old with no previous renting experience and Yvonne vouched for me after meeting me at other viewings. Great experience renting through this company because of Yvonne. Thanks so much.
5/5
GoogleYvonne and Evelyn were brilliant when I contacted HomeLink to sell my flat in Motherwell. They made the whole process incredibly straightforward and kept me in the loop with all progress. My flat was sold quickly and I wouldn’t hesitate to recommend them. Fantastic service
5/5
GoogleUsed Homelink to both sell our current house and buy our new one. Absolutely outstanding service from start to finish, our sale was far from straightforward but Stacey was brilliant throughout the process, always easy to get a hold of and keeping us updated with what was going on, making an incredibly stressed out, pregnant woman feel that little bit less mental. Thank you so much again.
Thanks for the kind words Gayle. Best of luck to both of you in your new home.
5/5
GoogleI engaged Homelink to sell my home as I wanted a local firm who would know the market. From start to finish they were amazing, really great to work with. The process to get the house on the market was seamless, with attention to every detail and my needs and wants for how the house was marketed their top priority. I was kept updated throughout the 3 weeks it only took to sell - helped along by the team in both Motherwell and Coatbridge, who were diligent in reaching out to viewers and following up for feedback; regularly discussing next steps with me to ensure they were always acting on my behalf. Happily moved into my new home with the sale all completed on time - thank you to Ian and the team!
5/5
GoogleYvonne Fisher was absolutely outstanding she was so helpful always there if I had any questions. She really helped us find our dream home. Thank you again.
Great feedback Alliyah. Yvonne will be delighted. Good luck with everything.
5/5
GoogleI have been using Homelink for some time now to rent a property out and I've just added another as these guys are just great to deal with, I usually deal with Yvonne as she just simplifies everything for us and explains everything as it is. Just a pleasure to deal with a good honest company with good people. 5 star doesn't do them justice.
Thanks for your kind words Scott.
5/5
GoogleHomelink were absolutely amazing throughout the sale of our house. Ian was very professional, Yvonne done an amazing job at keeping us up to date and helped significantly ease the pressures of selling a house through the covid period. Great service for a great price.
Thanks Catherine. Wishing you all a happy and prosperous future.
5/5
GoogleI rented my house out from overseas for over 10 years with Homelink, I recently sold the house through them. I’ve had nothing but excellent service from Homelink. Their staff are fantastic and go above and beyond to make things run smoothly. The only reason I rented out the house for so long was because Homelink looked after it so well. Angela
Thanks for the feedback Angela. Have a great Christmas.
5/5
GoogleYvonne is brilliant!! She is amazing and handles my property briliantly
Thanks for the feedback Deborah. I will pass on your comments to Yvonne.
5/5
GoogleI'd like to pass on my thanks to Ian and his team for the successful sale of my 2 bedroom house in Carfin. Within a week of going online I had a number of viewers set up one of which made an offer that I accepted! I was kept fully updated by Stacey following any viewings. Honestly cannot fault the professionalism of Homelink. I had a few estate agents out prior to putting my property on the market. Homelink were realistic about valuation and confident the property would sell quickly knowing the demand in the local area. I would have no hesitation in using Homelink in the future. Thanks again!
5/5
GoogleI have been a customer of home link for a few years now, and I am impressed with the exceptional service provided by Evelyn and Yvonne. Their industry knowledge, responsiveness, and willingness to go above and beyond have made my experience hassle-free. I highly recommend working with them for their outstanding customer service and expertise.
Thanks for that great feedback Gary. Evelyn and Yvonne will be delighted their hard work is appreciated.
5/5
GoogleYvonne has been dedicated to her job, and we are delighted to receive services from Home-Link. 👍🏻 …
5/5
GoogleI am very happy with HomeLink Estate & Letting Agents and highly recommend them to manage your rental property. They are great at keeping you updated with issues and provide an all-round excellent service to landlords 👍. …
Greatly appreciate your comments Raj.
5/5
Yell£5,000 Over Home Report!
Highly Recommend! Sold my house in two weeks for £5,000 over home report! Did exactly what they said they would, from the great photos, to the advice all the way through. Sale went smoothly. Team was great. Highly recommend as i've used other agents before and the professionalism and results here were at an entirely different level
5/5
Googlehave used them to manage several properties. Very happy- efficient service , no hasle and we dont have constant expenses like some agents manage to come up with every month
Appreciate your comments Ben, thanks.
5/5
GoogleHave been using homelink for over ten years the staff are all very knowledgeable and friendly nothing is a problem too them
Thanks John. Looking forward to another 10 years.
5/5
GoogleHomelink have been fantastic. Any issues that arise are dealt with swiftly and efficiently. Would definitely recommend their services for landlords.
Thanks for your kind words Kay, we really appreciate your ongoing business.
1/5
GoogleI absolutely agree with the one star review by Lynn Scott. I was interested in buying her property and found it extremely difficult to get any information or response from homelink. I initially sent a request for the home report through the right move website. It took a fortnight for me to receive it. I only requested it that once through the the right move site so they obviously received my request and just didn’t bother actioning it. I also phoned several times throughout December and the phone was never answered. I left two voicemails and only one was returned in January, telling me I could potentially view the property and asking me to call back to arrange. I did call back to no answer, left another voicemail and this has never been returned. I also emailed the same day as I was keen to view and this was never returned either. I found the property advertised on the homelink Facebook page and added comments stating that I’d received terrible service as a buyer and outlined the problems I’d had. I had hoped the owners would have seen my comments. What’s amazing is that out of hours, at around 8pm on a Friday night, homelink managed to delete my comment yet they’re completely unable to answer a phone or return an email within office hours! I then received an email from homelink asking when I wanted to view the property and making a pathetic excuse that the reason I hadn’t been sent the home report was because the office was closed over Christmas, ignoring the fact I’d requested the home report prior to the holidays. It’s also important to note that this email came almost 3 weeks after the voicemail and emails asking to view and was obviously in response to my Facebook comment. I’m appalled to read the owners response to Lynn Scott that clearly misses the point that they’ve provided terrible service to me as a prospective buyer and the Scotts as sellers. It is only by chance that I have managed to make the Scotts aware of the terrible and neglectful service I’ve received. I have no doubt there will be other potential buyers who have been ignored both for this property and others.
5/5
GoogleAmazing service from Homelink they sold my flat in 1 day. Stacey goes above and beyond with customer service and responds to queries quickly. Would definitely recommend.
Thanks Kelly. Good luck in your new home.
1/5
GoogleThis agent does not respond to messages. Difficult to get them on the phone too. Dont look to rent from them if you have a pet. They would rather a property was empty than have a pet live in it. Landlords, i would look to another agent to let out your property, this place does not have your best interest at heart.
5/5
GoogleVery responsive, efficient and helpful.
5/5
GoogleEternally grateful for Ian helping Davie today. Fantastic service, friendly, and nothing was too much trouble, even though it was closing time! Would highly recommendPositiveResponsiveness, Professionalism
5/5
GoogleEternally grateful for Ian helping Davie today. Fantastic service, friendly, and nothing was too much trouble, even though it was closing time! Would highly recommend
5/5
YellGreat Result
Sold my house in Holytown for way over home report value and very quickly. Cant ask for more
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
HomeLink's Motherwell office has 29 reviews across two platforms: 27 on Google, 2 on Yell.
HomeLink Motherwell is rated 4.4 out of 5 across all 29 reviews, and 4.4 out of 5 on Google from 27 reviews.
HomeLink Motherwell, Merry Street, Motherwell, ML1 1NA.
