5/5
Donna and team were simply wonderful. Great communication, fast efficient service and always happy to take a call. 10/10 recommend to anyone looking for a professional experience.
Trusted Agent profile · Motherwell
★★★★★
75 reviews across 2 platforms
438 Brandon Street, Motherwell, ML1 1XA
Fred Estate Agents's office in Motherwell, at 438 Brandon Street, is rated 5.0 out of 5 across 75 reviews on two platforms, including 72 Google reviews rated 5.0.
Every review we hold for the Motherwell office, from every platform, shown as written. First names only.
5/5
Donna and team were simply wonderful. Great communication, fast efficient service and always happy to take a call. 10/10 recommend to anyone looking for a professional experience.
5/5
Donna, Jamie and Luca were all absolutely fantastic. Can't thank them enough for helping me go through the process of selling my first home. From start to finish everything was seamless. Would highly recommend using Fred!
5/5
Wonderful service from Fred Estate Agents from the start of the selling process to the finish. Donna kept us in touch with all proceedings along the way. She was instrumental in getting us a buyer within two days of the property going on the market. A very efficient and professional company. Thank you very much, again especially Donna.
5/5
Very professional & the most helpful, understanding people. I would like to thank Fred staff for everything they done to help me sell our house. So quickly & stress free. Even got a higher price than I expected. They are fantastic & I would recommend there services to everyone. Many thanks Gary.PositiveResponsiveness, Quality, Professionalism, Value
5/5
As a resident in Motherwell, I'd noticed Fred Estate Agency as I found their branding/ signs more eye catching than most. Shortly after, a couple of my family members went on to use FRED to sell their home and provided me with very positive feedback afterwards. In January 2024 came my turn to contact FRED for a valuation of my property. Jamie brought upto date market knowledge of prices and the property and also provided me with advice regarding mortgage brokers and the process in general which was helpful. This agency stood out however due to their relaxed,honest and likeable approach- there was no phoning/ chasing or pressuring me into selling with them. Just an honest,laid back chat and then the space I needed to think it through. Once I marketed with FRED, they worked very efficiently - communicated well, the sign went up quickly , brochure and photography were superb and they nailed the viewings - my flat sold with one viewing and offer!( they had many other viewings booked in a short space of time.) On the day of completion, I met Donna for the first time who went the extra mile in terms of helping me further. I handed in the key to my property FRED had sold. Donna followed up by checking the status of my own house purchase, ringing my lawyer to politely remind them- funds were sent hours ago but I hadn't had any updates.. this resulted in my own lawyer hurrying along and I got my keys quicker to my property that day. I'd highly recommend FRED as your estate agent. 5*
5/5
From a buyers perspective from the minute I enquired about my new property until this week when (finally) the missives have been signed everyone I've contacted there have been awesome. Donna has been especially helpful chasing the seller and sellers solicitor. Would recommend to anyone ☺️
5/5
Fred Estate Agent’s were first class from start to finish! Jamie was very professional, always kept in touch and very easy to talk to. Everything was taken care of and my house was sold within a week! Fred’s online system is also really good for keeping up-to-date with the process. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
5/5
We have just purchased a house with this estate agent I had actually never heard of them but they were just wonderful feel safe and our purchase is in very safe competent hands Very friendly staff we dealt with Donna who was so kind and efficient Would highly recommend
5/5
Couldn’t have asked for a better estate agent. Jamie was extremely professional, keeping in contact with us throughout the full process and addressing any queries or concerns we had. Can’t recommend Fred Estate agents enough as our house sold after 2 days on the market!
5/5
Donna Kerr is the most amazing estate agent I have ever dealt with. She is so forthcoming with information & personable. You can tell she has your best interest at heart, whether you’re a buyer or a seller!
5/5
I used Fred Estate Agents after a family member recommended me and so glad I did. I was delighted with the personal service that other larger estate agents simply don't offer from past experience. The quality of photos was fantastic as was the virtual tour, which made my house look look bright and spacious online. Jamie's advice was also honest and realistic. I had other estate agents promise me unrealistic figures at an equally expensive marketing cost, but Fred were reasonable and Jamie's knowledge of the market trends was spot on. He pitched my house at the perfect offers over amount, getting me above my target figure in less than a week. Donna's communication, viewer feedback and aftercare to negotiate the smaller details with my new buyer was 1st class. Thank you both. Delighted all round and would highly recommend.
5/5
I used Fred Estate Agents after a family member recommended me and so glad I did. I was delighted with the personal service that other larger estate agents simply don't offer from past experience. The quality of photos was fantastic as was the virtual tour, which made my house look look bright and spacious online. Jamie's advice was also honest and realistic. I had other estate agents promise me unrealistic figures at an equally expensive marketing cost, but Fred were reasonable and Jamie's knowledge of the market trends was spot on. He pitched my house at the perfect offers over amount, getting me above my target figure in less than a week. Donna's communication, viewer feedback and aftercare to negotiate the smaller details with my new buyer was 1st class. Thank you both. Delighted all round and would highly recommend.
5/5
A fantastic estate agent that I couldn’t recommend more. Donna and Jamie helped to make our experience of buying our first house so smooth and seamless with no stress. Their communication was prompt and friendly and we really can’t believe how easy they made the whole process for us. Thank you, Fred! ❤️
5/5
I visited several properties offered by this company and must confess that we were warmly received and attended to. The customer service was of the highest caliber.
5/5
We had a great experience buying a property with Fred Estate Agents. Jamie was helpful and always on hand to answer any questions. I would definitely recommend Fred Estate Agents.PositiveResponsiveness, Professionalism
5/5
I had Jamie & the team from Fred help me sell my family home following a divorce. I found Jamie to be very understanding and extremely helpful & friendly. My house sold in a matter of days. I would definitely recommend Fred estate agents, so professional. Thanks so very much Jamie ☺️ I’m absolutely delighted with my new home xxPositiveResponsiveness, Quality, Professionalism, Value
5/5
Just sold our house with Fred. Really good experience - Jamie is very proactive and couldn’t fault his marketing.PositiveResponsiveness, Quality, Professionalism, Value
5/5
We would not trust anyone else with the sale of our house! Jamie & Donna are very friendly, knowledgeable & passionate about their jobs. No job is too much hassle! We also sold our home within a week (during a very quiet festive period) & the marketing from Fred Estate agents was perfect! Thank you again!
5/5
We would not trust anyone else with the sale of our house! Jamie & Donna are very friendly, knowledgeable & passionate about their jobs. No job is too much hassle. We also sold our home within a week (during a very quiet festive period) & the marketing from Fred Estate agents was perfect! Thank you again!
5/5
I’ve been really happy with the service provided by Fred’s. From first meeting Jamie, to reviewing offers at closing date with Donna the process was smooth and straightforward. Their smart use of technology via their app made the management …
5/5
I met Jamie after looking for an estate agent to sell my house in my local area. I found Jamie to be extremely professional and very informative about the housing market including finance information. He's extremely easy to communicate with and keeps you informed by phone and email continually regarding your sale or purchase. I highly recommend using Jamie, Fred Estate Agents. Top marks from me !!PositiveProfessionalism
5/5
Jamie was very helpful and went above and beyond to assist. Highly recommended. 👍PositiveResponsiveness, Quality
5/5
Fantastic service start to finish
5/5
Amazing service , Nothing was too much trouble. Sold property within 2 days .
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