Every review we hold for the Morton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPositive experience with Davidsons Homes as first time buyers
As first-time buyers, finding our dream home felt like a big and sometimes daunting step, especially as we were considering both older properties and new builds across different developments.
We came across Davidsons at Thorpebury in the Limes and met Sharon, who was so welcoming and took the time to show us properties within our budget. We were really impressed with our experience that we came back to view a particular property we had fallen in love with.
Mia then took over looking after us, and we couldn’t have asked for anyone better. She was always just a phone call or email away, incredibly patient and understanding, and made sure we were kept informed throughout the process. She also helped us with finding a solicitor and was always happy to help whenever we had a question or needed some reassurance.
As first-time buyers, having someone who was approachable, patient and genuinely supportive made such a difference. We have now exchanged contracts and are so excited to be counting down to the day we finally get the keys to our new home!
A huge thank you to Sharon and especially Mia for making what could have been a stressful experience feel so much easier and more reassuring. We really appreciate all your help and support. We hope this carries on after we have moved and settled in to our home.
Gisha · 5 October 2026
Agent replied · 11 October 2026
Hi Gisha,
Thank you so much for your lovely review. We're delighted to hear that Sharon and Mia helped make your first home-buying journey a positive and reassuring experience.
We'll be sure to pass on your kind words, and we hope you enjoy the exciting countdown to getting the keys to your new home!
Kind regards,
The Davidsons Team
★★★★★ 1/5
TrustpilotCan YOU Afford The Broadnook Lifestyle..!!
The wife and I have recently been looking at 3 sites across Davidsons Homes and DWH.
We were made an offer by both parties with Davidsons offering considerably less than DWH.?
As its coming to crunch time and as we need to make a decision we gave both parties one last chance to get us over the line and following an excellent offer from DWH we gave the details of the offer to to Davidsons Broadnook to see what they could do.
We explained that our best offer by a mile was from DWH for a house based in Rugby and with the additional kick back of £36k too- DWH had gone all out to win our business.
With this in mind we re-approached Davidsons Broadnook and was told the below via email today.....
----------------------------------------------------------------,
(Classy) Email From Davidsons Homes Below. (TODAY).
Dear Craig,
Broadnook falls into the LE7 Rothley Postcode with that said I can offer the lifestyle in a beautiful new village that’s being created that a lot of people are relocating too.
It’s the huge offers (DWH) v’s the Broadnook village lifestyle.
I really wish there was more that could be done as we would love to be part of your new build journey, however, we understand that we can’t be part of everyone’s new home journey, and we wish you the very best if Coventry is right for you.
Kind Regards
Lydia Turner.
‐‐----‐-------------------------‐-------------------------------
Now forgive me for asking - but does that email feel patronising / condescending to anyone reading it.?
Makes me feel awful - as I can't offer my family the "Broadnook Lifestyle" and will have to "Make Do" with Coventry..!!
WOW..!!!
What a statement - I'm actually lost for words right now.
Is this the Davidsons Sales People pitch..!!
CAN YOU AFFORD THE BROADNOOK LIFESTYLE.?
IF NOT - COVENTRY IS AVAILABLE..!
‐---------------------------------‐------------------------------
"We can't be part of everyones Journey Craig -
only those with large amounts of cash who can afford it"
‐-----------‐------------‐--, ----------------------------‐
Following your response dated Aug 13th 2026....
We thank you for your response.
After seeing all the 1* reviews for Davidsons Broadnook we will 100% NOT be buying a property from yourselves.
Please remove us from any online / contacting systems you have in place.
Regards,
Craig · 11 August 2026
Agent replied · 25 September 2026
Hello, we are sorry that you have not been satisfied with your experience on this occasion. Your feedback is appreciated and we wish you the best of luck for the rest of your home buying journey. Thank you, the Davidsons team.
★★★★★ 5/5
TrustpilotFantastic Team at Little Bowden
We are very happy with our new Davidson’s home!
Sara and Michelle anchored our sales experience brilliantly, accommodating update photographs, liaising with the site team, engineers and management. Their thorough experience of the process of buying a Davidson’s home really helped us to navigate the 7 months between reservation and completion.
Eileen helped to facilitate a viewing of the housetype we eventually proceeded with at another development and was able to signpost us to some fantastic local amenities, cafes and shops. Being new to the area, this local knowledge was invaluable.
The site team, Chris, Alex and Brenden were also so accommodating, supportive and available. Chris and Alex went above and beyond to help accommodate an upgraded kitchen option from Sherwin Hall. Upon taking over, Brenden managed to get an amazing quantity of small snags corrected in seemingly no time at all between our pre-completion inspection and collecting the keys.
We are also happy with our development as a whole - Davidson’s advertising discusses being placemakers and that certainly applies at Little Bowden - where quirky features can be spotted on most homes and careful thought has clearly been given to the streetscene.
We had been initially anxious buying a new build home given some of the horror stories that you can read about on the internet. However, we have been extremely satisfied with our experience with Davidsons at Little Bowden - a team from sales to site that clearly care about the customer experience and the quality of homes that they produce.
Connor · 22 July 2026
Agent replied · 25 September 2026
Thank you for taking the time to leave such a lovely review.
We are delighted to hear that you are happy with your new home and that the team at Little Bowden helped make your journey a positive one. We will be sure to pass your kind comments on to Sara, Michelle, Eileen, Chris, Alex and Brenden.
Thank you for choosing Davidsons Homes. We wish you many happy years in your new home.
Kind regards, The Davidsons Homes Team
★★★★★ 1/5
TrustpilotAVOID THEY DON’T CARE
Avoid Avoid Avoid
Davidson homes left the site of Alexander place in Mapperley over 18 months ago. They have not completed our green open space to an acceptable standard after all this time.
The director James Wilson, failed to respond to an email sent to him from residents and is not interested in talking to us. The buildings director dealing with this should not be in his job role, when he tells us he is happy with the progress. The landscape area is full of massive 4ft high weeds, thistles and no green grass on the green area just full weeds, it really is a disgrace.
The dog bins don't get emptied and are overflowing with the lovely aroma of 💩
There is no consideration if his customers are happy, just if he is happy.
Once they have your money they do not care.
Please feel free to visit us at Alexandra Place to take a look, have a walk around for yourself (we do have a great view) before you sign up to buy with this builder.
If i was you i would avoid!
Jeanette · 1 July 2026
Agent replied · 25 September 2026
Thank you for taking the time to leave a review.
We're sorry to hear that you're disappointed with your experience at Alexandra Place. Creating high-quality, well-maintained communities is a key part of our commitment, and we take feedback of this nature very seriously.
We are actively engaging with residents and reviewing the landscaping and open space areas, with works already completed and further improvements planned. We understand residents' frustrations and remain committed to bringing these areas up to the high standards we expect across our developments.
If you would like to discuss your concerns further, please contact eastmidlandsfeedback@davidsonsgroup.co.uk or southmidlandsfeedback@davidsonsgroup.co.uk to provide us with more details. Kind regards, the Davidsons Homes team
★★★★★ 5/5
TrustpilotCare about the customer
We want to give a shout out to several staff members at Davidsons Homes (sunloch meadows in Burbage) who have made our recent home move so special. Aimee and Aimee, Sales Team extraordinaire, who both go the extra mile for their customers. They made our house move go as seamlessly as possible and managed our stress with such compassion - they were kindness personified. We would also like to say a special thank you to Ivy and Sule- Site Manager Team, again outstanding customer service - and always with a smile. Nothing is too much trouble. This is a 4th David Wilson/davidsons home and cannot recommend highly enough.
Paula · 27 June 2026
Agent replied · 25 September 2026
Thank you for taking the time to leave such a lovely review. We are delighted to hear that our team helped make your home buying and moving experience such a positive one, and that you felt supported throughout the process. We will be sure to pass your kind words on to them. Thank you for choosing Davidsons Homes again, and we hope you enjoy many happy years in your new home. Best wishes, the Davidsons Homes team
★★★★★ 5/5
TrustpilotBUY WITH CONFIDENCE
BUY, BUY, BUY!
Blackberry Gardens Gotham
Davidsons Homes stand out in every aspect.
Design
Their homes are designed to complement the local area and are unique in every way.
Build Quality
From the brickwork and roof tiles to the interior finishes, Davidsons cut no corners. The quality of the materials and workmanship throughout the property is outstanding.
Solicitors
They generally recommend a solicitor experienced with new-build homes, and my advice would be to use their recommendation. Communication was excellent, making the whole process smooth and stress-free.
Sales Team
Faultless in every aspect. We had the pleasure of dealing with Hillary, who was incredibly caring and professional from the initial purchase right through to the aftercare service. Nothing was ever too much trouble. In a nutshell, she is a genuinely kind-hearted person who goes above and beyond for her customers.
Management Team
Dave, the Site Manager, was an absolute diamond. Not only was he professional and knowledgeable, but he was also approachable and down to earth. He regularly checked in to make sure we were settling into our beautiful bungalow and that everything was as it should be.
We had a couple of minor snags, but they were dealt with so quickly and efficiently that it was as if they had never existed.
Apologies if this review goes on, but I could honestly keep writing because every aspect of our experience has been positive.
A huge thank you to Dave, Hillary, and the entire Davidsons team. We couldn’t be happier with our new home.
Build Quality: 5/5
Mark · 5 June 2026
Agent replied · 25 September 2026
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons home and the buying experience. We will pass your kind words onto the team. Best wishes, the Davidsons team.
★★★★★ 1/5
TrustpilotTerrible service
Terrible service. After sales agreed a job today they declined it.
They have zero integrity, the smile is there until you are locked in and as long as you do not speak up.
Sales do not respect feedback, lie and cause your life hell if you speak up. Sales and site managers agree different incentive, so if you have a demo with a site manager and ask for a change, they tend to honour it but then sales deny it becuse it was not recorded by them.
Complaints team does nothing apart from delegate emails.
They work as a team, thats as far as the 'family' values goes. You can't escalate matters, senior roles hide behind the scene or just don't respond.
Unfortuntaly, i already brought a house from Davidsons with endless snags and a poor post completion service.
Quality is another question. I've stood in other developments where the noise does not pass into the house from outside but Davidsons its does, feels like someone is standing in your room talking whilst all the windows are closed. Any house can be made to look wow.
You are paying a premium for everything to look shiney...for a few months.
Stay away, waste that extra money on a house where you can live happily... once you are in the property, not when you are viewing. You will remain a customer for another 2 years, the service will significantly decline.
In response to Davidsons, i will no longer email any depts...if you are interested for feedback gather the information and read the above. I will not be treated to be ignored because I have spoken the truth and believe in fairness including providing constructive feedback to then experience a collective behaviour from the sales teams, extending to further teams...post completion, site managers. Feedback was given to ensure others don't experience the same...but I was then targeted.
As advised by your complaints team, I will be raising my complaint externally. I should not had the need to leave a negative review in order to be heard...as for a family run business, shame the owners are not interested in service/fairness and integrity of their staff, just profit. Clearly they do not work closely with complaints.
Naz · 25 March 2026
Agent replied · 6 June 2026
Thank you for taking the time to leave a google review. We are sorry to see that you have not been satisfied with your experience. As a family-run business, customer feedback is very important to us and we take every review as an opportunity to learn and improve. We would value further feedback to ensure that we can improve our service going forward, so please contact eastmidlandsfeedback@davidsonsgroup.co.uk or southmidlandsfeedback@davidsonsgroup.co.uk to provide us with more details. Kind regards, the Davidsons Homes team
★★★★★ 5/5
TrustpilotWe purchased our first home with…
We purchased our first home with Davidson Homes this year. From the very start Sharon the sales manager at Thorpebury in the Limes, Leicester, was very attentive to my husband and my needs and answered all our questions and reassured us and checked in with us throughout the whole process from looking at plot to where our new family home was to be build to allowing us to view it’s construction right through to my family moving in on day one. The whole process was really simple and Sharon put us at ease and was always there for us every step of the way. The best customer service we received from Sharon and her team! Thank you Sharon! Sharon is truly a gem. I highly recommend Davidsons Homes
Pinky · 14 March 2026
Agent replied · 6 June 2026
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons home and the buying experience. We will pass your kind words onto Sharon and the team. Best wishes, the Davidsons team.
★★★★★ 5/5
TrustpilotWe’ve had such a wonderful experience…
We’ve had such a wonderful experience with the sales team at Davidsons at Thorpbury in the Lime, especially Sharon, who has been absolutely lovely throughout the entire process. From start to finish, everything was handled so smoothly, and we always felt supported and well-informed.
Sharon and the team went above and beyond to make our move-in day as nice as possible, even welcoming us with a thoughtful gift that included several items we were able to use on our very first day, such a kind and personal touch that really meant a lot.
Any snagging issues we had were dealt with efficiently and were all sorted within two months. Throughout this time, the team remained incredibly helpful, approachable, and responsive, which made the whole experience stress-free and reassuring.
We genuinely couldn’t have asked for better service and are so grateful for the care and attention we received. Thank you to Sharon and the entire team for making our journey to our new home such a positive one
Aasha · 22 January 2026
Agent replied · 25 January 2026
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons home and the buying experience. We will pass your kind words onto Sharon and the team. Best wishes, the Davidsons team.
★★★★★ 1/5
TrustpilotOne star rating is too much!
One star rating is too much!
Potential buyers beware, do your research especially if using the part exchange offer.
We were offered a decent price for our home (aged 125 years old).
During the process a RICS survey was completed. We were informed our roof did not have planning permission since being re roofed and the surveyor told us on the day the joists used are thinner than today's standards but could easily be re enforced but all in all decent for the homes age.
He informed us a structural roof surveyor would need to confirm the joists durability - the part exchange team then sent a roofer who highlighted some works with the flashing but again said a structural surveyor needs to confirm the joists suitability. He also for some reason costed an estimate for a new roof. Davidsons then used this to say our house needs a new roof and pulled out of the deal on the date we were meant to exchange and complete.
By this point we had started packing our belongings, informed friends and family we were moving and invested time and money into this process. That a large Developer who claim to be a "family business" can do this to a small family is beyond me.
I only found out they were backing out of the deal last minute because I called the sales office for something else. The way in which we were informed was very cold, abrupt and delivered with a whole lot of gaslighting. By the way our old house is 125 years old and will still be standing in another 100 years!
However, I see this process as a blessing in disguise - I read up on a few peoples experiences on social media - I am glad not to have that headache. I also can see i was about to massively over pay on a small house, tiny garden and a weird parking situation.
To davidsons - we are glad you employed all the tactics you did as we are still moving house (not to a boxed in fishbowl either) and no doubt you saved us from a bad situation.
Natalie · 5 October 2026
Agent replied · 11 October 2026
Thank you for taking the time to share your feedback, Natalie.
We are very sorry to hear about your experience and the disappointment caused when your proposed part exchange purchase could not proceed. As a family-owned housebuilder, we genuinely strive to act in the best interests of all parties involved throughout the moving process.
Following the surveys and assessments carried out on your property, concerns were raised regarding its condition. Unfortunately, this meant we were unable to proceed with the part exchange purchase. The offer on your home is always subject to the response we receive from an independent survey, which was communicated during the process. We understand this was frustrating, particularly given the stage the process had reached, and we appreciate the impact this had on you and your family.
Whilst we recognise that this outcome was disappointing, decisions regarding part exchange purchases must be made carefully and based on the information provided by independent professional assessments.
We wish you every success with your upcoming move.
Kind regards, The Davidsons Homes Team.
★★★★★ 1/5
TrustpilotBe warned…..
Be warned…..I purchased a new build house just over a year ago at The Paddocks in Stathern. When I rang up initially I specifically asked about the ‘affordable housing’ planned for the estate. This was showing as opposite the house I wanted to view. I did not want to view if this was the case for a number of reasons and because it de-values the property. I was informed by the sales representative at the site that local authorities were not interested in the allocated houses and so they were to be sold under the ‘local housing scheme’ instead. I was told this had been agreed. I went ahead and viewed my house. I asked verbally again to the same sales representative and was reassured every time that I had no need to worry because the houses would not be for local authority tenants. I went ahead and purchased my house which I am very pleased with.
There are 10 residents on the estate that were told the same information on numerous occasions by the same sales representative. We were all lied to and mis-sold our houses because now they have sold some to local authorities. We were denied the opportunity to make an informed decision, we are all grouping together to seek legal advice and to report to the ombudsman after a totally dismissive and generic response to the complaint email. Be warned to not take any verbal reassurance as truth, raise concerns with your Solicitors and get everything in writing. This type of sales tactic is illegal and together as a group we will be pursuing this.
Sarah · 22 September 2026
Agent replied · 25 September 2026
Thank you for taking the time to share your feedback. We understand that this has caused disappointment and appreciate the opportunity to respond.
Our understanding is that information relating to the affordable housing provision formed part of the legal and planning documentation made available during the purchase process and would also have been reviewed by your solicitor as part of their due diligence.
That said, we appreciate that customers may have questions or concerns regarding future occupancy and ownership arrangements, and we are keen to review any specific concerns raised. We would therefore encourage you to progress this matter through with our complaints process so that the relevant teams can investigate the matter thoroughly and provide a detailed response.
Kind regards,
Davidsons Homes
★★★★★ 1/5
TrustpilotThe process is great until you actually…
The process is great until you actually buy the house. Their post-sales team are unwilling to help and are awful to talk to. We bought a house that was stood for a few months and it had over 150 “items” that needed addressing. Communication is non existent, especially from their Aftersales Advisor Sam who sends a templated response rather than actually addressing the issue. You can spend over half a million on a house and they will not bother to quality check it properly at all - we found scuffs all over the doors, kitchen units, paint marks and Mastic marks everywhere and just generally poor finishes.
Jasmin · 15 September 2026
Agent replied · 25 September 2026
We're sorry to hear this and take your comments very seriously, as we strive to maintain high standards in both our build quality and aftersales service.
If you can provide some details about your home, we can review the concerns raised and provide a more informed update. We look forward to hearing from you.
★★★★★ 1/5
TrustpilotDon't trust the sales team
Whilst I love my home, and our site manager is brilliant, several of us on the estate were lied to by sales when purchasing our homes.
When specifically asked about the affordable living homes, I was told that they were now being sold privately, there would catagroically be no h.a homes on the site.
Our sales manager knew this was a deal breaker for several of us because of our jobs within the public sector, or for valid personal reasons. Several lies where told throughout the process, we were told there would be no h.a. only to move in and find the houses opposite had been sold to the housing association for council tenants. It's bitterly disappointing after hunting for a quiet cul de sac on a small development for a specific reason. There are several of us who wouldn't have even viewed the property if Davidsons didn't lie outright to our faces. I paid more for a smaller home, because we were told it was h.a free and it was a lie, and it's on my doorstep. Now I will struggle to sell on. My worst worries came true. You cannot trust a thing that is told to you in the salesroom.
Miss · 25 August 2026
Agent replied · 25 September 2026
Thank you for taking the time to share your feedback. We understand that this has caused disappointment and appreciate the opportunity to respond.
We take all customer concerns seriously and have advised that this matter be raised through our formal complaints process so that it can be fully investigated. At present, we have not received a formal complaint directly. Our understanding is that information relating to the affordable housing provision formed part of the legal and planning documentation made available during the purchase process and would also have been reviewed by your solicitor as part of their due diligence.
That said, we appreciate that customers may have questions or concerns regarding future occupancy and ownership arrangements, and we are keen to review any specific concerns raised. We would therefore encourage you to contact our Head Office through our complaints process so that the relevant teams can investigate the matter thoroughly and provide a detailed response.
We are pleased to hear that you are happy with your home and the street itself, and we hope to have the opportunity to address your concerns directly.
Kind regards,
Davidsons Homes
★★★★★ 5/5
TrustpilotMoved into my new home on 25th April…
Moved into my new home on 25th April very smoothly thank you to Jade .Becky and Olivia.Am very happy with my new home
Colin · 23 September 2026
Agent replied · 25 September 2026
Hi Colin, thank you for leaving a review and sharing your experience with us. We're very pleased to hear you've had a smooth journey with Davidsons and you're happy with your new home. We will pass on your kind words to Jade, Becky and Olivia. Many thanks, The Davidsons Team.
★★★★★ 1/5
TrustpilotWhats the point of an appointment
Hi. We had an appointment booked at the Thorpbury site. However when we arrived the sales agent was already with a customer. What is the point of booking an appointment if we aren't seen to? She just asked us to visit the show homes and left us to it. Funny because my mortgage in principle is high but she didn't know that and hence just thought we weren't serious buyers. Oh well more business for DWH or Bloor!
Saarah · 20 July 2026
Agent replied · 25 September 2026
Thank you for taking the time to leave a review. We are sorry to hear that you were disappointed with your visit to Thorpebury.
At Davidsons Homes, we are committed to providing a high level of customer service and take feedback such as this seriously. We understand the importance of appointments and appreciate how frustrating it can be when your experience does not meet expectations. Our sales teams aim to give every visitor the time and attention they deserve, and we would welcome the opportunity to understand more about what happened on this occasion.
If you would like to discuss your concerns further, please contact eastmidlandsfeedback@davidsonsgroup.co.uk to provide us with more details.
Kind regards, The Davidsons Homes Team
★★★★★ 5/5
TrustpilotGood build quality and helpful people
We have found Davidsons, especially Richard the Sales Manager, to be helpful at every turn even through a period when our house sale fell through.
We are very pleased with our house, the build quality is good, and backed up by very good after sales service. I would recommend Davidsons Homes to other home buyers
Mr · 19 December 2025
Agent replied · 25 December 2025
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons home and the buying experience. We will pass your kind words onto Richard and the team. Best wishes, the Davidsons team.
★★★★★ 5/5
TrustpilotSupportive and professional
We found the Davidson's team to be supportive and professional through the stressful buying process. We appreciate that they've really tried to make this a positive experience all round. I've not been in my house long but I'm impressed by the tech and style of the house and the wider estate and feel it surpasses other builders I spoke to before buying.
Martin · 4 October 2026
Agent replied · 11 October 2026
Hi Martin,
Thank you for your kind review. We're delighted to hear that our team made the buying process a positive experience and that you're enjoying your new home.
We wish you many happy years there!
Kind regards,
The Davidsons Team
★★★★★ 5/5
TrustpilotKelly is amazing!
Kelly is amazing! She was so helpful, patient and kind! She answered all of our questions, took us to all the houses we wanted to see, answered even more questions and did this with a big smile on her face! It’s obvious that she loves what she’s doing!
Janina · 21 January 2026
Agent replied · 25 January 2026
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons experience. We will pass your kind words onto Kelly. Best wishes, the Davidsons team.
★★★★★ 1/5
TrustpilotReally not impressed with Davidsons…
Really not impressed with Davidsons customer service. I’ve made several phone calls asking Davidsons to resolve a problem with their new knightswood estate in Rothley. I’ve also tried contacting the site manager - still no phone call from anyone, I think just over a week to get a call back isn’t asking too much - not impressed
You requested an email, which I have done two weeks ago, STILL NO REPLY
Evee · 5 July 2026
Agent replied · 25 September 2026
Thank you for taking the time to leave a review. We are sorry to hear that you have been disappointed with your experience.
At Davidsons Homes, we are committed to providing a high level of customer service and take feedback such as this seriously. We would welcome the opportunity to look into your concerns regarding Knightswood and understand more about your experience.
Please contact us at eastmidlandsfeedback@davidsonsgroup.co.uk with further details so we can investigate and assist.
Kind regards, The Davidsons Homes Team
★★★★★ 5/5
TrustpilotWonderful people and wonderful…
Wonderful people and wonderful experience.
Buying a new home can be stressful especially when all you hear are new build issues but I can happily say it has been so easy. They have been wonderful from the sale to moving in and onwards from that. After looking around the site many times as it was being build we were shown so much of the process by the site manager Stuart and after moving in we have had so much help from Brandon after the house was built. They are always happy even though most workers are self employed they are happy to be there
Libby · 15 April 2026
Agent replied · 25 December 2025
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons home and the buying experience! We will pass your kind words onto Stuart, Brandon and the team. Best wishes, the Davidsons team.
★★★★★ 3/5
TrustpilotThe house we choose was already…
The house we choose was already finished so only took from deposit end april to completion June.
On our first evening husband took a shower it was very noisy , and then I noticed we had water in living room , all over the ceiling around the windows,everywhere.had to call emergency plumber he cut the water off and arrange for someone to come the next day. We couldn't use the bathroom for more than a week or the living room.
It all got sorted and repainted etc but all this money we spent for that to happen.
Also we took banister protector off they were holes in it. Garden slabs were wobblery, grass was very uneven with holes , hole where gravel should of been near fence.
The house itself is lovely.
The snag man came I was told he would look round and pick faults but he didn't I had to tell him that so far we had found wrong.
This was in 2023
Steph · 4 April 2026
Agent replied · 6 June 2026
Thank you for taking the time to leave a google review. We’re pleased to hear there were aspects of your experience that you were happy with, but we’re sorry to learn that other parts did not meet your expectations. As a family-run business, customer feedback is very important to us and we take every review as an opportunity to learn and improve. We would value further feedback to ensure that we can improve our service going forward, so please contact eastmidlandsfeedback@davidsonsgroup.co.uk or southmidlandsfeedback@davidsonsgroup.co.uk to provide us with more details. Kind regards, the Davidsons Homes team
★★★★★ 1/5
TrustpilotZero duty if care for customers! Not recommended
Bought a Davidson house and had several issues, from leaking bathroom which we didn't realise for over 2 years as we were just 2 in the house and never had to use the second bathroom until when we had a baby, only to realise damp ceiling months later in the toilet directly under the bathroom. Davidson refused to take responsibility for this poor worksmanship, claiming we should fix it ourselves because its just past 2 year mark.
More crazy was them returning 7 years later to installed a dropped kerb for pedestrian crossing right infront of our front door, without prior warning or notice. No other house in the estate has this issue. We just returned from work as saw crossing in front of our door, and despite trying to appeal to common sense, they refused to listen and correct it, even to the detriment of the safety of whoever pedestrians who might try to use it, as the crossing happen to be in the reversing path and blind spot cars maneuvering and reversing out of our driveway. Laura thier engineering manager replied and made it clear that they Davidson do not care about thier customers. They dont owe us prior warning or consultation and will not try to reason with us on possible resolution/relocation of the crossing. No evidences showed as to the safety audits and considerations they made to decide where to install a crossing, even after requesting this. All they are worried about is getting the road adopted by the local council and dont care about any customer reservations or safety risks identified. So the construction must continue!.
I will not recommend this developer and will advise not purchasing any of thier properties as their duty of care for customers is zero for a company that tries to position itself as prime builder.
Adetayo · 19 March 2026
Agent replied · 6 June 2026
Thank you for taking the time to leave a google review. We are sorry to see that you have not been satisfied with your experience. As a family-run business, customer feedback is very important to us and we take every review as an opportunity to learn and improve. We would value further feedback to ensure that we can improve our service going forward, so please contact eastmidlandsfeedback@davidsonsgroup.co.uk or southmidlandsfeedback@davidsonsgroup.co.uk to provide us with more details. Kind regards, the Davidsons Homes team
★★★★★ 1/5
TrustpilotThey installed a crossing at my door…
They installed a crossing at my door step making it a meeting point and refused to remove it. I haha went to work one day and came back home to a crossing. No consultation no notice, the dog goes crazy every minute, the kids are agitated, I can’t sleep well at night and all this happens 7 years after buying the property. They dismissed all my concerns and said they don’t care about how I feel and that they will do as the wish
Updating after their reply, I already contacted customer service and raised a complaint but your customer service and complaint procedure is a joke. Absolutely terrible, very horrible feedback and customer service team. The so called customer service even said it to my face that we don’t care how you feel we will do whatever we need to do whenever we need to do it. They will smile at you when selling you a house but after you pay then you will see their true horrible colours. I would never advise my enemy to even accept a free house from Davidson’s homes
Maria · 19 March 2026
Agent replied · 6 June 2026
Thank you for taking the time to leave a google review. We are sorry to see that you have not been satisfied with your experience. As a family-run business, customer feedback is very important to us and we take every review as an opportunity to learn and improve. We would value further feedback to ensure that we can improve our service going forward, so please contact eastmidlandsfeedback@davidsonsgroup.co.uk or southmidlandsfeedback@davidsonsgroup.co.uk to provide us with more details. Kind regards, the Davidsons Homes team
★★★★★ 5/5
TrustpilotSunloch meadows- special thanks to Brendan
Sunloch meadows- Great experience from picking up the keys! Extra thanks to Brendan who went the extra mile from the home demo, to helping with any issues big or small after moving in! Him and his team deserve a special thank you!
Liam · 18 December 2025
Agent replied · 25 December 2025
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons home and the buying experience. We will pass your kind words onto Brenden and the team. Best wishes, the Davidsons team.
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